--- title: C2CRM Reviews meta_title: 'C2CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 74 reviews by the users' company size, role or industry to find out how C2CRM works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 74 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # C2CRM Reviews **Vendor:** Clear C2, Inc. **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 74 ## About C2CRM Clear C2 is a 30-year-old, privately-owned CRM software development company, based in Dallas, TX. Our CRM solution, C2CRM, is robust yet easy to use. Built for companies of all industries and sizes (10-user minimum). A customizable enterprise CRM that will drive sales, manage customer relationships, and automate marketing while streamlining internal processes. Affordable, flexible pricing, and feature-rich. ## C2CRM Pros & Cons **What users like:** - Users value the **customizability** of C2CRM, which allows seamless adaptation to diverse business processes. (5 reviews) - Users find C2CRM's **ease of use** exceptional, simplifying data management and enhancing overall operational efficiency. (5 reviews) - Users commend the **easy customization** of C2CRM, tailoring the system effectively to align with their business needs. (5 reviews) - Users value the **responsive customer support** of C2CRM, enhancing their experience with tailored, effective assistance. (4 reviews) - Users value the **customization options** in C2CRM, enabling tailored solutions that enhance business processes and productivity. (4 reviews) - Users value the **customization options** of C2CRM, enhancing functionality and ensuring a tailored experience for their needs. (4 reviews) - Users find C2CRM to be **extremely helpful** , supporting lead generation and enhancing daily tasks for successful outcomes. (4 reviews) - Affordable (2 reviews) - Easy Implementation (2 reviews) - Easy Tracking (2 reviews) **What users dislike:** - Users find the **learning curve steep** for C2CRM, making it difficult for beginners to use effectively. (3 reviews) - Users feel that C2CRM has **feature issues** due to an outdated interface and limited customization options. (2 reviews) - Users find C2CRM **not intuitive** , with a challenging interface that complicates usage, especially for beginners. (2 reviews) - Users find C2CRM to be **not user-friendly** , requiring manual work and presenting challenges for beginners. (2 reviews) - Users find the **customer support lacking** , noting it could be significantly improved for better assistance. (2 reviews) - Users note the **frequent changes** in C2CRM can complicate integration with Outlook and the C2 Calendar. (1 reviews) - Users experience occasional **connectivity issues** when disconnected from VPN, though such glitches are infrequent. (1 reviews) - Data Entry (1 reviews) - Users find the **difficulty of use** challenging, especially for beginners lacking prior experience with the product. (1 reviews) - Incomplete Information (1 reviews) ## C2CRM Discussions - [What Industries do you focus on?](https://www.g2.com/discussions/industry-coverage) - 2 comments, 1 upvote - [What Mobile Devices does C2CRM Support?](https://www.g2.com/discussions/mobile-support-41f724e4-7965-45e8-86ad-66f30890cd10) - 1 comment, 1 upvote - [Which ERP Systems do you Integrate with?](https://www.g2.com/discussions/c2crm-erp-integrations) - 1 comment, 1 upvote - [Does C2CRM Integrate with Outlook?](https://www.g2.com/discussions/ms-outlook-exchange-integration) - 1 comment, 1 upvote - [What is C2CRM used for?](https://www.g2.com/discussions/what-is-c2crm-used-for) - 1 comment - [View C2CRM pricing details and edition comparison](https://www.g2.com/products/c2crm/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+22%3A57%3A33+-0500&secure%5Bsession_id%5D=ac4ca7d7-5a0f-4f23-a2b4-a6b55a45ce9d&secure%5Btoken%5D=f133a24ecfc57fb4be8f169ca1b0e81982e5b161ebf361589e9059ceda852b97&format=llm_user) ## C2CRM Integrations - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) ## C2CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database - Workflow Management - Knowledge Base Management - Ticket Management - Call Center Management - Queue Management - Inbox Management - Support Ticket Management - Email Management **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Additional Functionality** - Embedded Forms - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **Generative AI** - AI Text Generation - Generative AI **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Mobile & Social** - Social Collaboration Features - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Voice - Video Chat **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Third-Party Integrations - Reporting - Activity Dashboard - Mobile Access **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Automated Routing - Chatbot - Reporting & Statistics - Autoresponders - AI Copilot - Real-Time Monitoring - CRM - Gamification - Conversation Intelligence - Customizable Fields - Surveys & Feedback - Key Performance Indicators - Collaboration Tools - Multi-Channel Communication - Voice Recognition - Live Chat - Task Automation - IVR - Language Detection - Multiple Data Sources - Predictive Analytics - API - Alerts/Escalation - Data Security - Interaction Tracking - Prioritization - Secure Data Storage - Macros/Templated Responses - Performance Metrics - Single Sign On - Mobile App - Reporting/Analytics - Access Controls/Permissions - Email Templates - Real-Time Notifications - Automated Responses - Data Import/Export - Personalization - Workflow Automation ## Top C2CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,687 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,300 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,841 reviews)