Best for call center work it has multiple SIP Trunks and VOIP Review collected by and hosted on G2.com.

Nothing but I can say they should offer thier services on non-VMware based hypervisor to reduce the cost. Review collected by and hosted on G2.com.

Easy to Use, Good Service , Plenty of features for all type of businesses. Review collected by and hosted on G2.com.

The Setup process is not smooth and can be improved and made quick easy. Review collected by and hosted on G2.com.

I love the fact that the Automatic Call Distribution Feature is serving it's purpose Review collected by and hosted on G2.com.

Sometimes I think there's a lag in the system fetching data or populating analytics Review collected by and hosted on G2.com.

From the word 'VALUE OF MONEY' C-Zentris is continuously providing good value and innovating our customer's and partners in business. It provide unending customer supports. Review collected by and hosted on G2.com.

So far there's no such information that I can see as it helps a lot of people not only in Asia but mostly nationwide. Review collected by and hosted on G2.com.

It is easy to implement and very easy for the customer agents to use. There is always an online support system which helps in support. Review collected by and hosted on G2.com.

It is a very slow software compared to others, time consuming and the features are less than compared to. Review collected by and hosted on G2.com.

easy to implement

user friendly so executives can pick up work efficiently without much training required

does not lag during heavy callflow Review collected by and hosted on G2.com.

network stability is very much required to ensure proper functioning of software, might hang or get stuck if network is slightly unstable Review collected by and hosted on G2.com.

C-Zentrix integrates with some CRM systems, allowing for better customer data management and personalized interactions. It is easy to use. Review collected by and hosted on G2.com.

C-Zentrix Contact Center is reliable on cloud and dependent on internet. Review collected by and hosted on G2.com.

This actually helped the company to pass out the latest offers through robo calls and voice response system which enabled an interactive way to communicate to our customers Review collected by and hosted on G2.com.

Sometimes to load the data it takes time. Review collected by and hosted on G2.com.

The flexibility we received using the software and also the CRM is easy to use .

The omnichannel platform supports every business domain Review collected by and hosted on G2.com.

The capability to escalate using cluster architecture is not smooth Review collected by and hosted on G2.com.