Kattoju K.
KK
Kattoju K.
Associate 1
Mid-Market (51-1000 emp.)
"Best Servicess under Best Price"
5/5
What do you like best about C-Zentrix Contact Center?

it has user friendly interface and call management features Review collected by and hosted on G2.com.

What do you dislike about C-Zentrix Contact Center?

sometimes it too lag so unable to do things in particular time Review collected by and hosted on G2.com.

Manogna m.
MM
Manogna m.
Senior associate
Mid-Market (51-1000 emp.)
"helps in building cutomer relationship"
5/5
What do you like best about C-Zentrix Contact Center?

it have an ability of integation helps to deal with more customers Review collected by and hosted on G2.com.

What do you dislike about C-Zentrix Contact Center?

it is expensive and doesnt have more features Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"I liked the user-friendly Interface"
5/5
What do you like best about C-Zentrix Contact Center?

It is so easy to use software and i also liked that we can provide the customer support as on voice,mail,chat etc that feature is very helpful for us. Review collected by and hosted on G2.com.

What do you dislike about C-Zentrix Contact Center?

when it on high traffic is seam to have some lagging and latency issues which are get solved after some time but it is sometime a time cosuming factor Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"C-Zentrix CRM for Contact Centre"
5/5
What do you like best about C-Zentrix Contact Center?

The connection to the call center is well-suited for integration Review collected by and hosted on G2.com.

What do you dislike about C-Zentrix Contact Center?

No dislike i found till now, more over good Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Small-Business (50 or fewer emp.)
"Pretty good software"
3.5/5
What do you like best about C-Zentrix Contact Center?

I liked the customer service but would've liked US based phone calls. Review collected by and hosted on G2.com.

What do you dislike about C-Zentrix Contact Center?

Didn't like that they're all in india time zone Review collected by and hosted on G2.com.

CR
cheyenne r.
logistics
Enterprise (> 1000 emp.)
"Reliable and user friendly"
4.5/5
What do you like best about C-Zentrix Contact Center?

it is easy to use and it has amazing customer support. allows for high volume of customer interactions Review collected by and hosted on G2.com.

What do you dislike about C-Zentrix Contact Center?

There are a lot of functions and it requires training to utilize all of them Review collected by and hosted on G2.com.

Vikash R.
VR
Vikash R.
SDR Manager
Enterprise (> 1000 emp.)
"Best Calling experience"
5/5
What do you like best about C-Zentrix Contact Center?

The easy available option of applying breaks and to monitor the productivity Review collected by and hosted on G2.com.

What do you dislike about C-Zentrix Contact Center?

Methods which works as a Loophole of avoiding work Review collected by and hosted on G2.com.

Kamal Kant G.
KG
Kamal Kant G.
Team Lead
Enterprise (> 1000 emp.)
"customer interaction with seamless communication"
5/5
What do you like best about C-Zentrix Contact Center?

User-Friendly Interface : easy to manage customer inetraction Review collected by and hosted on G2.com.

What do you dislike about C-Zentrix Contact Center?

Performance issue : Downtime and report of Lag Review collected by and hosted on G2.com.

SM
scott m.
Operations
Small-Business (50 or fewer emp.)
"Review"
0.5/5
What do you like best about C-Zentrix Contact Center?

I was not very happy with the product and its usability and process. Review collected by and hosted on G2.com.

What do you dislike about C-Zentrix Contact Center?

Support and transparent Pricing And overall use of this product. It did not deliver Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Effective and Helpful!"
4.5/5
What do you like best about C-Zentrix Contact Center?

Easy to use, Easy to Implement, and also Easy to Integrate. No Complex setup is required. Review collected by and hosted on G2.com.

What do you dislike about C-Zentrix Contact Center?

I didn't find any significant issues so far, but they can work on bringing new features. Review collected by and hosted on G2.com.