Bynder Reviews & Product Details

How there are many ways to organize and search for specific assets. Additionally, the upload process is quite intuitive and easy to customize as well as the homepage. Collections is probably the most valuable to me and my team, specifically for sharing externally and organizing a smaller group of media files.

The customer support has been top tier from sales all the way to our implementation specialist (and soon to be customer success manager). We have asked a lot of Nick speceifically and he has been extremely helpful to work with and knowledgeable about the product. Review collected by and hosted on G2.com.

For our team, the biggest hurdle has been navigating the Adobe CC. The process for uploading working files is quite manual and not easy to navigate. I realize this may be because we are using the connector incorrectly or because we are so new to the platform, but this seems like more work for our design team to figure out than it should be. Review collected by and hosted on G2.com.

It's a single home to access the 10s of thousands of documents our company manages, and when we need to update something, we can easily update it in one place that that is reflected through the 4 different websites our company manages, as well as internal use. The Onboarding Team, Adam and Carina, were extremely patient and knowlegable with teaching us how best to use the tool. They even helped create several unique solutions to meet our customized needs. The onboarding and implementation of this software has been a delight, working with them and seeing immediate benefits for our company. Review collected by and hosted on G2.com.

Unfortunately, Bynder says that it integrates with Drupal as a website asset management tool, and while this is technically true, it's integration is shockingly limited. You currently can only use 1 Bynder asset per Drupal web page/post, and even then, you cannot embed your asset in-line, only at the foot of your post. This may work fine for somebody using it for "blog" website, however, it is not even remotely acceptable for use on a product website. Review collected by and hosted on G2.com.

We use Bynder as our main DAM. Bynder is slowly becoming the source of truth for all thighs assets company wide. This year we went through a major taxonomy refresh and improved our filtering system. What I really like about Bynder is the ease of finding assets when you have a good filtering system in place. The results get smaller and smaller with the more filters one selects; and with just a few clicks, one can get to the assets they were looking for. Also, our success managers and onboarding team were always hands on, and anytime something had to be changed or wasn't quite the way we wanted, they managed to find a solution for the problem. Overall, I'm really satisfied with Bynder. And compared to a couple of years back when I first started using it, I can definitely see that there has been a big improvement to the platform. Review collected by and hosted on G2.com.

When we ask for some specific changes that we would like to implement, sometimes these updates aren't possible to be excuted from Bynder's side. And this can be quite frustrating as this could be game changer for our specific business.

I think it would be great if Bynder gave the option to work with engineers directly to implement these changes. Since I believe other customers would likely benefit from them as well. Review collected by and hosted on G2.com.

One of my reponsibilities as Delivery Operations Manager, is to manage the paid media team which includes social media. My team is responsible for collecting creative and copy assets in order to publish social ads. There are a lot of steps and moving parts between ideation and delivery. We needed a tool that would simplify our process so we can increase speed to market.

Bynder makes it easy to upload, download and manage images and copy decks. The AI feature also helps with tagging and adding Meta data. It's super easy to search for any asset by simply using the search bar.

Version control saves a ton of time by making sure our users are using the latest version of your creative assets and copy decks. We can easily track changes and compare different versions of an asset to see how it has changed.

Brand consistency is fundamental to our business. We created a wonderful online Brand Guidelines page that informs our staff on how to use our brand whether they want to use our logos, fonts, photos and other assets. Review collected by and hosted on G2.com.

Bynder's pricing can be high, especially for smaller businesses or teams with limited budgets. Additionally, some third-party integrations may come with additional monthly fees. That being said, they are an industry leader so if your company can afford it, I recommend the investment.

We also found the onboarding took long. It took about 5 months with weekly 1 hour meetings. The onboarding team does go through a lot of details and they are very knowledgable. I recommend to book two meetings per week to speed up the process. Review collected by and hosted on G2.com.

Bynder has really helped orgaize all of our assets. It is incredibly helpful to have all the info for each asset, so that cross-functional partners can also work with the assets and information. It has really streamlined everyone's workflow, and has saved everyone hours of time which was previously spent simply finding the asset in another software. It helps people focus on working and being creative, because now the tool has made the organization of what colleagues are looking for so much easier. I also really like it's filters so that there are easy ways to find assets. The customer support is also really fast and helpful, I always get my emails responded to same-day with very helpful solutions. I use Bynder multiple times a day and it's become a necessary part of my workflow. Review collected by and hosted on G2.com.

Bynder is a really helpful tool with a lot of features, and for the most part there is an easy entry point to learn how to use these features. Though, to use Bynder to it's fullest potential, there is a learning curve and someone needs to spend a lot of time fully understanding how to best use these advanced features. Though, I think that's just the way it is and it would be difficult for Bynder to make this an easy process. Review collected by and hosted on G2.com.

Having a single tool for managing the whole company's creative assets has been a game changer. It saves a huge amount of time in collecting and rounding up assets for campaigns, and having the control to manage what is private and public is great.

Loading video assets on web pages directly from the Bynder collections brings down loading times compared to embeding direct from the site or embedding YT / Vimeo etc.

Navigation is quick and snappy and the UI makes it very clear and easy to navigate to the content you need quickly. Review collected by and hosted on G2.com.

Overall I think it's a fantastic system and no real complaints. Review collected by and hosted on G2.com.

I use it daily and have really enjoyed the experience. It's quite user-friendly for both as the brand and for customers who may not be as technology savvy. The fact that you can download multiple file types it useful. And the multiple sharing options - where it's with a link, creating a collection or sharing in email. The filtering helps to find the right assets as well. Review collected by and hosted on G2.com.

Not necessarily a downside by an opportunity to implement AI into the platform to help with the search functionality. So if people don't know exactly what filters to apply but can describe what they're looking for, that would be a great addition. Review collected by and hosted on G2.com.

It's really really easy to use.

Even tho we don't know much about it yet on the many things that can be done with it, it's really easy to use. We are definitely looking forward to see when it's gonna be integrated with the CMS as well. But overall it's a very good tool. Review collected by and hosted on G2.com.

In my opinion what is missing is a better shaped workflow for related assets.

We produce videos in differente languages and versions: it could be English, French, German, Italian and so on with vertical and horizontal versions as well. It would be nice to have a way to have one assets that could be the clean version of the video and then like related assets but better shaped the rest of the material. So you open one file and you can immediately review all the different assets.

Another thing that wuold be idea for us is to implement a good way to attach legal documents to the assets. We work with people and consents, so a proper way to link this two things. (A photo\video and their consent form) Review collected by and hosted on G2.com.

What do I like best about Bynder? The people, by far! Bynder's customer service sets a bar for all others to reach. Questions and issues are addressed promptly and all of the amazing staff are kind, patient, helpful, and courteous. Bynder is more than a system, it's a team of people invested in your success, demonstrated by outstanding customer service via email or through your CSM. Bynder extends its community outside itself, hosting and leading a diverse and active community of users and platform dedicated to sharing information for best practices. So many answers and ideas are found in the community!

The system is full of first class features and functionality, and integrates with other systems easily either by its sophisticated API or prebuilt integrations from the Integrations Hub. The DAM is easy to use and Bynder makes good use of tool tips throughout the system adding clarity when needed. Bynder focuses on steady growth and development as well, and you can expect new features, functionality, and improvements with every product release. The company does listen to its customers, and I've seen many enhancement requests come to fruition!

Overall the company is a trustworthy partner. The people are fantastic and the tool does its job very well. 10/10 I'd choose Bynder again! Review collected by and hosted on G2.com.

The taxonomy interface is not the best. There's a ton of wasted white space, making the actual work area very small and difficult to use. It's easy to set up, but a total drag to update because of the teeny work panel on the right side of the screen, especially Configurations. We have over 2700 terms in our taxonomy representing six unique child taxonomies, and managing all the configurations in those three inches of web browser is some of the most painful work I have to do. Review collected by and hosted on G2.com.

The best for us is the ease of use, Bynder is very intuitive. The tagging and absence of folder strucutre makes everything much easier for us. Also the integration to our ERP system thru API is a huge help for us. Review collected by and hosted on G2.com.

It has been a year since we have started with Bynder. We are still very satisfied with it. There is always a solution for our need. We had a little problem with the support, where we expeted bigger help, but once we claimed it to the Bynder team it improved.

Regarding the DAM itself, it still covers all our needs and is super helpful for our company. It feels like we could not live without it anymore as we use it really every day;) Review collected by and hosted on G2.com.