BXT Solution Co., Ltd. is a South Korean company specializing in computer systems design and related services, with a focus on computer integrated systems design. They offer an online help desk solution called BXT-HELP, designed to process and manage various Customer Service Requests effectively in real-time. Key Features and Functionality: - Real-Time Online Help Desk: BXT-HELP provides a web-based platform for customers to submit and track service requests in real-time. - Efficient CSR Management: The system is capable of processing and managing a variety of customer service requests effectively. - User-Friendly Interface: Designed with a focus on user experience, ensuring ease of use for both customers and support staff. Primary Value and Solutions Provided: BXT-HELP enhances customer support operations by offering a streamlined, real-time platform for managing service requests. This leads to improved response times, better customer satisfaction, and more efficient internal processes for businesses utilizing the system.