---
title: BuzzSense Reviews
meta_title: 'BuzzSense Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how BuzzSense works for a business like yours.
date_modified: '2026-02-03'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# BuzzSense Reviews
**Vendor:** Xtract.io  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)
## About BuzzSense
BuzzSense is a social listening and online reputation management software enabling brands to bridge the gaps in customer interactions across review platforms and social media. Using BuzzSense, you can easily monitor customer sentiments, listen to what your customers say online about your brand or product, and get comprehensive analysis reports to measure your branding efforts. Send personalized survey forms, request and respond to reviews, and publish digital multimedia assets across various social media platforms. Aggregate user-generated content and automate ticketing to strengthen your customer loyalty and retention.






- [View BuzzSense pricing details and edition comparison](https://www.g2.com/products/buzzsense/reviews?open_modal_url=%2Fproducts%2Fbuzzsense%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fbuzzsense%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-06+20%3A38%3A31+-0500&secure%5Bsession_id%5D=02ae272e-a6a9-4419-92df-3bddd536bb90&secure%5Btoken%5D=cef3dcae8669d439ba2b17a44f9b69caa9f28c93c08efa3391c90f9899ca9354&format=llm_user)

## BuzzSense Features
**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis
- Competitive Analysis

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

## Top BuzzSense Alternatives
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,364 reviews)
  - [SOCi](https://www.g2.com/products/soci/reviews) - 4.5/5.0 (4,493 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,069 reviews)