# BuzzSense Reviews
**Vendor:** Xtract.io  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)
## About BuzzSense
BuzzSense is a social listening and online reputation management software enabling brands to bridge the gaps in customer interactions across review platforms and social media. Using BuzzSense, you can easily monitor customer sentiments, listen to what your customers say online about your brand or product, and get comprehensive analysis reports to measure your branding efforts. Send personalized survey forms, request and respond to reviews, and publish digital multimedia assets across various social media platforms. Aggregate user-generated content and automate ticketing to strengthen your customer loyalty and retention.






- [View BuzzSense pricing details and edition comparison](https://www.g2.com/products/buzzsense/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+17%3A16%3A21+-0500&secure%5Bsession_id%5D=eae561ea-498c-46a0-8df9-de3013f5b70e&secure%5Btoken%5D=20b0ca67cbd14e269a4168f6cab20e28f4655353e8a694d9a27ecf826990596f&format=llm_user)

## BuzzSense Features
**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top BuzzSense Alternatives
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,283 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,934 reviews)
  - [SOCi](https://www.g2.com/products/soci/reviews) - 4.5/5.0 (3,926 reviews)