[ Buzz Me... Reviews ](https://www.g2.com/products/buzz-medical-messenger/reviews) [ Buzz Me... Reviews ](https://www.g2.com/products/buzz-medical-messenger/reviews) # Buzz Medical Messenger Features ##### ## Collaboration (3) Modules Offer modules for both health care givers and staff. Scheduling Integrate with outside scheduling platforms. Reporting Ability to track patient retention and turnover. Show More ##### ## Communication (6) Security Ensures messages about patient information are confidental and secure. Health Care Messages Ability to send different kinds of messages to nurses than doctors. Alarms Send alarms to users if they do not respond to notifications in a timely manner. Messaging Offers the ability for users to send messages within the platform. Telephone Integrate with telephone insfrastructure so that users can make calls directly from the tool. Notifications Ability to recieve notifications for new messages on a multitude of outside devices. Show More ##### ## Platform (9) User Authorization - HIPAA Compliant Messaging Allows administrators to set up and implement any levels of authorization required to send and receive secure messages Compliant Texting - HIPAA Compliant Messaging Facilitates the receiving and sending of secure and encrypted text messages Compliant Emailing - HIPAA Compliant Messaging Facilitates the receiving and sending of secure and encrypted emails Clinical Communication - HIPAA Compliance Facilitates communication between health care professionals HIPAA Compliance - HIPAA Compliant Messaging Aligns and complies with HIPAA regulation and standards Operating Systems - HIPAA Compliant Messaging Supports desktop, iOS, and Android operating systems Message Lifespan - HIPAA Compliant Messaging Allows the determination and assignment of the lifespan of a delivered message Workflow Enhancement - HIPAA Compliant Messaging Enhances clinical workflows PCI Compliance Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Show More ##### ## Patient Management (3) Staff Scheduling Integrates with medical staff scheduling solutions to simplify physician and staff schedule creation Patient Retention Ability to track and analyze patient referrals, retention, and turnover. CDI (Clinical Document Improvement) Stores clinical data into a centralized database; supports physician access to data Show More ##### ## Operations (7) Correspondance Variety Allows the sending of different types of messages to different users and physician types Data Sharing Streamlines the digital or electronic sharing of confidential patient data Cross Platform Support Supports the use and access of CC&C solutions on mobile, desktop, personal, and proprietary devices Routing Routes calls and messages based on availability, user level, and escalation protocol Health Care IT Integration Ensures integration between and interoperability with other health care solutions and systems Analytics and Reporting Enables hospital IT to measure usage and effectiveness of communications tools Messaging Security Ensures messages about patient information are confidental and secure. Show More ##### ## Technology (4) Telecommunications Utilizes telecommunications technology to provide providers and patients with two-way communication. Low Bandwidth Support Ensures that the telemedicine solutions works even when internet is slow or network is poor. EHR Integration Facilitates the integration between telemedicine platform and existing EHR. Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Administration (4) Practice Branding Provides health care organizations with the option to brand their telemedicine platform with practice-specific branding. Practice Specific Supports the needs and requirements of specialty practices. Charting And Documentation Generates or provides practioners with the tools to create clinical documentation post-meeting. Multi-Provider Practice For practices with multiple providers Show More ##### ## Compliance (2) HIPAA Compliance Ensures that the telemedicine platform adheres and complies with HIPAA regulations. State Regulation Compliance Ensures that the telemedicine platform adheres and complies with state-specific telehealth regulations. Show More ##### ## Additional Functionality (81) Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Third-Party Integrations Set up connections to third-party platforms to improve business processes Data Import/Export Import and export data to and from software applications Secure Data Storage Securely stores data to prevent data loss or breaches Audit Trail A record of all activities within the system, including user access, changes made, etc. Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Vulnerability Scanning Discover patch statuses and vulnerabilities Customizable Reports Alter the layout and content of reports Data Security Protect sensitive data for digital privacy Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Customizable Forms Customize contracts and forms to collect specific information For Healthcare Software designed for the healthcare industry Document Storage Store and organize documents in a centralized system Risk Alerts Notifying as a warning or reminder of a potential or imminent hazard API Application programming interface that allows for integration with other systems/databases Generative AI Use AI to generate content in the form of text, images, videos, etc. HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Activity Tracking Track and document all activities across devices, networks, and other systems Access Controls/Permissions Define levels of authorization for access to specific files or systems Real-Time Reporting Active reporting of data and metrics Document Templates Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Reminders Timed notification for any upcoming task, deadline, appointment, or activity Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Version Control Track revisions and updates made to files and navigate between different versions Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Risk Analysis Analyze potential risks across the organization Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Document Storage Store and organize documents in a centralized system Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Compliance Management Track and manage adherence to policies for any service, product, process, or supplier For Medical Purposes Intended for medical use such as diagnosis, treatment, and consultation Appointment Scheduling Schedule appointments via a calendar Softphone Use your computer as a phone device to make calls over the internet Chat/Messaging Communicate using direct chat or messages within the system Reminders Timed notification for any upcoming task, deadline, appointment, or activity Records Management Ability to record, store, update, and retrieve information AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Secure Data Storage Securely stores data to prevent data loss or breaches Remote Treatment Planning Remotely create and access treatment plans tailored to individual patients based on symptoms Surveys & Feedback Gauge satisfaction and receive information for improvement and success Customizable Forms Customize contracts and forms to collect specific information Video Conferencing Connect with meeting participants remotely over video Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Multi-Location Manage and support multiple locations Mobile Alerts Notifications via mobile devices Practice Management Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Billing & Invoicing Create, manage, and send invoices or bills to customers Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Generative AI Use AI to generate content in the form of text, images, videos, etc. API Application programming interface that allows for integration with other systems/databases Email Reminders Reminders sent via email Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email Online Forms Create new forms and/or use ready-made online form templates Claims Management Process of submitting and following up on claims with insurance companies File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Electronic Payments Electronically collect payments for goods or services Calendar Management Track and manage schedules and meetings via an integrated calendar Payment Processing Accept, record, and reconcile financial transactions One-to-One Messaging Send personal messages to clients or attendees HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Live Chat Ability to chat online in real time Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Client Portal Private online space that lets businesses securely share documents and provide information access to clients Medical Billing Manage billing and payments for a healthcare provider Workflow Management Create, design and manage workflows for repetitive tasks Scheduling Plan availability and assign specific time slots for tasks and resources Virtual Waiting Room Monitor wait time and abandonment for incoming requests that have not been routed Mobile Access Access software remotely via mobile devices E-Prescribing Transmit prescriptions to pharmacies electronically Two-Way Audio & Video Presenter can see and hear participants and vice versa Document Management Store, manage, and track all electronic documents in a centralized location Show More ## Top-Rated Alternatives [ ![TigerConnect Clinical Collaboration Platform](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "TigerConnect Clinical Collaboration Platform") TigerConnect Clinical Collaboration Platform 4.5/5(195) ](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) [ ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat") Rocket.Chat 4.2/5(374) 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