Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Secure Environment for Team Collaboration"
5/5
What do you like best about Buzz Medical Messenger?

Buzz is a secure and flexible environment for communication between teams of collaborating organizations. We use it for our digital health initiatives and love the powerful features offered by the platform. I routinely use the mobile platform (tablet or iPhone) when outside or the desktop when in the office (or at home when working remotely). There are a lot of customization features to help the efficiency and productivity. We do use Teams or Slack when called for, but Buzz is by far the most goto product that everyone loves.

One of my favorite features is to edit mistakes as well as enable new users on the group to see the entire thread. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Nothing that stands out. Over the past years, there have been many new features and updates - on mobile devices, one has to download the app (a minor inconvenience, but on the desktop, it is relatively easy). Also, not a shortcoming, there are many power features that take some time for new users to master. Fortunately, our team was onboarded with interactive training, so that is not so much of an issue. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Streamlined and Efficient. Saves me Multiple Headaches a Day."
4/5
What do you like best about Buzz Medical Messenger?

Buzz has been a quick fix to what seems like a simple problem that often gets looked over. Our daily communication has been streamlined from texts, emails, calls, sticky notes, and passing verbal requests into Buzz. For each patient, we create groups of coworkers, sometimes reaching 100s a month, and with Buzz, everything is kept in line and in one spot so nothing gets missed or overwhelms any team member. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Right now, I haven't found the time to explore all of the features that are within the platform. I have a high-level understanding of most of them, and they seem like they would be a great addition to my daily workflow. Just need to find the time within my hectic workflow to improve my understanding of the platform. Review collected by and hosted on G2.com.

Cleamon M.
CM
Cleamon M.
Small-Business (50 or fewer emp.)
"Most secure, integrative, and reasonable HIPAA-compliant texting platform on the market!"
5/5
What do you like best about Buzz Medical Messenger?

Our team appreciates the document attachment and sharing features of BUZZ along with the video call features. These features allow teams to collaborate on the fly instantly and seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

N/A - there is nothing that I don't like about Buzz Medical Messenger. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you so much for your thoughtful review and generous praise! We’re thrilled to hear that Buzz has become a go-to platform for your team’s seamless collaboration — from secure document sharing to video calls that bring care teams together in real time.

Your comment about Buzz being the most secure, integrative, and reasonable HIPAA-compliant texting platform truly energizes our team. Since your feedback, we’ve continued to evolve the platform with AI-powered features that enhance clinical workflows, improve productivity, and reduce overhead. From intelligent transcription to smart routing and ambient documentation tools, Buzz is becoming even more of a proactive ally in day-to-day healthcare operations.

We’ve also rolled out scores of enhancements—from streamlining AI enhanced information to refined user interfaces—to help care teams like yours stay even more aligned and informed across every patient encounter.

If you’d like to explore any of these new features or help shape what comes next, our Buzz Concierge team would love to connect with you. We are happy to set up a refresher as always. Thank you again for being part of the Buzz journey!

Maroun C.
MC
Maroun C.
Sales Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Buzzing"
5/5
What do you like best about Buzz Medical Messenger?

The usability and reliability of the BUZZ platform makes us very comfortable with making the switch to a new HIPAA-compliant telehealth platform. We also love that we can share our screen when conducting a Telehealth visit! Even we can secure fax, and schedule appointments with our internal team and patients. Did we mention you can edit a text after it's been sent? This app is fantastic! Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Nothing! This app gives you everything you need to conduct a HIPAA-compliant clinical communication telehealth text or video with your internal team and patients. Review collected by and hosted on G2.com.

RG
Rachelle G.
Small-Business (50 or fewer emp.)
"Great for Real-Time Communication"
5/5
What do you like best about Buzz Medical Messenger?

I switch between my phone and desktop throughout the day and appreciate the ease in using it on both. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I've been using Buzz for about eight months and don't have complaints at this point. Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

We appreciate your feedback and are pleased to hear that Buzz Medical Messenger has been helpful in streamlining document sharing and approvals for you.

BS
bob S.
Managing Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Streamline communications & collaboration"
4.5/5
What do you like best about Buzz Medical Messenger?

Having all the essential communications and collaboration features we've come to rely on integrated in one app! Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

There is not much to dislike. The app works well and there have been frequent updates. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for sharing your thoughts on Buzz Medical Messenger! We’re thrilled to hear that having all your essential communication and collaboration features in one app has been valuable for your organization. We’re committed to supporting efficient, secure team collaboration, and it’s great to know that Buzz is helping save time and reduce redundancy in your work.

We understand the importance of protecting patient privacy, and Buzz is built with HIPAA compliance and advanced privacy safeguards to ensure secure communication every step of the way. We also appreciate your feedback on frequent updates—our team is always working to enhance the platform. Thanks again for being part of the Buzz community, and for the important work your organization does to support medical care and delivery!

Rajeev P.
RP
Rajeev P.
physician
Mid-Market (51-1000 emp.)
"a hidden gem for a comprehensive medical communication platform"
5/5
What do you like best about Buzz Medical Messenger?

It integrates the best of my current communication apps with the compliant features i need for a medical practice. it is incredibly feature rich. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

there is nothing to dislike, but users need to be prepared to carve out an initial set of features to use and then expand as time allows. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Secure and versatile messaging communication system"
5/5
What do you like best about Buzz Medical Messenger?

Buzz has been an invaluable addition to our clinic and has made communication between our providers much more efficient. It has a wide variety of features that allows our staff to send sensitive messages and documents through different channels to ensure information is only being shared with those who need it. We have different teams that require real-time, complex coordination between healthcare providers, lab members, and receptionists, and no other HIPAA-compliant platform has been able to provide the customization we need to communicate effectively. Since we began using it, we have noticed more organized flow and decreased patient waiting times. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

There's not much I dislike, but since there are a lot of features, it takes new users on our team some time to familiarize themselves and use the app to its fullest potential. However, we have not had anyone unable to use it. Review collected by and hosted on G2.com.

SP
Shyam P.
Orthopedic surgeon
Small-Business (50 or fewer emp.)
"Best communication app"
5/5
What do you like best about Buzz Medical Messenger?

Incredibly useful platform for healthcare communications. The best I’ve used. The interface is beautiful and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Nothing in particular. Haven't encountered any bugs. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Excellent Patient Secure Platform"
5/5
What do you like best about Buzz Medical Messenger?

We had been searching for a secure way to communicate amongst caregivers and Buzz has exceeded our expectations. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

There's really not much to dislike with this platform. Review collected by and hosted on G2.com.