I can put medical history in chat without blanking name or other personal information. Also I like the feature of caller id calling and marking message as urgent that plays a sound for recipient so that they can take action promptly Review collected by and hosted on G2.com.
Nothing really but many features I learn often Review collected by and hosted on G2.com.
Thank you so much for sharing your experience with Buzz! HIPAA security is our top concern, and guarding PHI is yours; being able to properly reference a client's name in a conversation without worry allows you to care for your client properly. Custom Caller-ID is a customer favorite because it alleviates the "private or unknown or spam" on recipients' phones, allowing you to reach your clients in real-time vs. leaving a message and playing phone tag. We listen to our customers, and having the ability to mention or bring attention to a message with our STAT feature will ensure the issue is addressed quickly and efficiently.
We've packed Buzz with so many features; to learn more about how all its features can serve your team, please explore our FAQ and Knowledge Base sections on the website, which is updated with all the new enhancements at (https://buzz.skyscape.com) or feel free to reach out through the 1:1 Buzz support channel or the multi-disciplinary Buzz Concierge group.
