AN
Verified User in Hospital & Health Care
"We are increasingly happy with Buzz, especially as we continue to learn how to use the many features"
5/5
What do you like best about Buzz Medical Messenger?

Still learning how to use, but very impressed with the range of communication options available within the platform. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

How do you avoid complexity when you build something complex? Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you for sharing your positive experience with Buzz Medical Messenger! We're thrilled to hear that you are enjoying exploring the various communication options within the platform. To address your concerns about complexity, we strive to provide user-friendly interfaces and clear instructions to make navigating the features as seamless as possible. If you encounter any challenges or have further questions as you continue to explore Buzz, please don't hesitate to reach out to our support team. We're here to assist you every step of the way. Thank you for choosing Buzz Medical Messenger!

AN
Verified User in Hospital & Health Care
"Great communication product"
5/5
What do you like best about Buzz Medical Messenger?

Being able to text people outside of the organization. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

There are so many features that it can be a little overwhelming navigating at times. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for your great feedback! We’re thrilled to hear that Buzz is helping you communicate swiftly and securely — especially with the ability to include external partners and keep the right people informed through threaded conversations. That’s exactly the kind of real-world coordination we aim to support.

We hear you on the richness of features — Buzz is built to be powerful, but we know that can feel overwhelming at first. That’s why we’ve introduced a Simple Interface mode and extensive tooltips — like training wheels — to help new users ease into the platform. As users become more comfortable, they can gradually unlock more advanced features to harness the full power of Buzz.

If you ever want a walkthrough of time-saving tips or help navigating specific workflows, our Buzz Concierge team is just a message away. We’re here to make Buzz work even better for you — with clarity, speed, and peace of mind.

See how Buzz Medical Messenger improved
AN
Verified User in Health, Wellness and Fitness
"secure communication, can chat in groups, document edit and signing, caller id phone calls"
5/5
What do you like best about Buzz Medical Messenger?

secure communication, can chat in groups, document edit and signing, caller id phone calls Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I don’t have any dislikes, I enjoy it so far Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you for sharing your positive experience with Buzz Medical Messenger! We're thrilled to hear that you are enjoying the secure communication features and find it easy to use. If you ever have any questions or need assistance with any of the features, please don't hesitate to reach out to us. We're here to help and ensure you have a seamless experience. Thank you for choosing Buzz Medical Messenger for your communication needs!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
"Provides secure reliable communication between staff, our teams or groups and contractors"
5/5
What do you like best about Buzz Medical Messenger?

Its HIPAA compliant, pretty intuitive, clean GUI, and reliable. I can help quickly and easily if need as well. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

eFaxing has been a little bit of an issue, but they are working to improve it all the time. Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you for sharing your positive feedback about Buzz Medical Messenger! We are thrilled to hear that you find our platform HIPAA compliant, intuitive, and reliable. We appreciate your understanding regarding the eFaxing issue and want to assure you that our team is continuously working to enhance this feature for a smoother experience.

It's wonderful to hear that Buzz Medical Messenger has helped improve communication between your teams and contractors, providing a secure platform for sharing important information. If you have any further feedback or encounter any issues, please feel free to reach out to us. We are here to assist you promptly and ensure your satisfaction. Thank you for choosing Buzz Medical Messenger!

AN
Verified User in Hospital & Health Care
"This is the most user friendly app that I have seen in the industry. We use it daily."
5/5
What do you like best about Buzz Medical Messenger?

It makes emergency preparedness a breeze! Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I do not have any complaints about BUZZ. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you so much for your thoughtful review and for calling Buzz “the most user-friendly app in the industry.” That means the world to us — because our team’s core mantra and charter is exactly that: to build intuitive tools that support healthcare teams in their daily workflows without adding complexity. It’s truly heartwarming to know that it’s resonating with you.

It is also incredible to note that the surveyor gave your team compliments about your deployment of 'Buzz as the best emergency preparedness plan'. It's not only an endorsement but a powerful reminder of the impact thoughtful communication can have on care and compliance. We’re honored to be a part of that journey with you!

Finally, please know that your feedback and questions sent to the dedicated Buzz Concierge Team doesn’t just get read/responded — it gets studied. We have our multi-disciplinary product and innovation teams actively look at the interactions like yours to spark new ideas and keep improving. Please continue to interact as we feel empowered to be a part of the patient care journey by proxy, when you do.

See how Buzz Medical Messenger improved
Ken T.
KT
Ken T.
Owner / President
Mid-Market (51-1000 emp.)
"Great HIPAA Communications Platform"
5/5
What do you like best about Buzz Medical Messenger?

It just works! We use it throughout the day both on our desktops and our mobile devices and it always works well. It gives us great peace of mind to know that we are communicating in a secure and compliant fashion. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Our organization has not experienced any major downsides. If anything, there are features BUZZ has that we need to explore using more in our operation. Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you for sharing your positive experience with Buzz Medical Messenger! We're glad to hear that it's working well for your organization and providing a secure communication platform for your business. We appreciate your feedback and are here to support you as you explore more features.

AN
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"An app full of features for HIPAA secured communications."
5/5
What do you like best about Buzz Medical Messenger?

1. The communication, messaging and data sharing are all HIPAA compliant.

2. A person can have one-to-one and group communications.

3. Can view and edit documents.

4. Can find the nearby health care centres through the app itself. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

So many features are present in one place for the ease of communication, sharing and editing the data, that one could hardly avoid to use it. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for your kind review and for recognizing Buzz as a feature-rich platform for HIPAA-secure communication and collaboration! We’re thrilled that Buzz’s messaging, document editing, and seamless data sharing are helping streamline your workflows.

Our goal has always been to enhance productivity while ensuring security, and it’s great to see that features like consent form signing, group communication, and even locating nearby healthcare centers are making a difference in your day-to-day use.

Buzz is also evolving with AI-powered integrations, enabling smarter workflows by automating tasks, improving efficiency, and ensuring that you have quick access to critical information when you need it. Whether it’s AI-assisted document handling, intelligent search, or workflow automation, we’re committed to making Buzz a productivity powerhouse for healthcare professionals.

We truly appreciate your feedback and look forward to continuing to innovate and enhance Buzz for you and the entire healthcare community. Thanks for being a valued part of the Buzz family!

Verified User in Telecommunications
AT
Verified User in Telecommunications
"Buzz is great, it has so many features to use!"
5/5
What do you like best about Buzz Medical Messenger?

I like the phone option so our staff is not using their personal phone number when making calls. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I dont like that I cant view/update profiles for employees Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for taking the time to share your experience. We’re delighted to hear that Buzz’s phone feature is making a real impact by helping your staff maintain privacy while eliminating the need for separate work phones. That’s exactly the kind of operational efficiency we aim to provide.

Regarding your note on viewing or updating employee profiles — we wanted to highlight that Buzz includes features such as the Buzz Address Book, which provides access to phone numbers, emails, marquee information and even allows you to add notes or aliases for team members. These tools can offer tremendous streamlining and help you stay organized across your workforce.

If you’d like to learn more or explore these capabilities further, our Buzz Concierge team is always here to help. We’re happy to provide tips or training on more advanced features as well — including video calls, consent management, and beyond.

Thank you again for being part of the Buzz community. Your feedback plays a key role in helping us evolve and better support your needs.

See how Buzz Medical Messenger improved
Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"The ultimate timesaver for booting productivity"
5/5
What do you like best about Buzz Medical Messenger?

As a nurse in a fast-paced hospital setting, using the Buzz medical messenger app has been a real game-changer. Communication with coworkers is significantly faster and more efficient—no more tracking people down in person or waiting on responses through traditional methods. With Buzz, I can instantly reach out to my team and collaborate on patient care in real-time, which has helped streamline our workflow and improve patient outcomes. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I can't think of anything that I dislike about buzz. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for sharing your experience with Buzz! We’re delighted to hear that Buzz has made a difference in your fast-paced hospital setting. Streamlining communication and supporting real-time collaboration are exactly what we aim to achieve, so it’s wonderful to know Buzz is helping you connect with your team quickly and efficiently.

We’re also excited for you to explore Buzz’s access to trusted nursing content from Skyscape, with AI integration that brings gold-standard information from leading publishers right to your fingertips. This feature is designed to support you in making quick, informed, and evidence-based decisions when it matters most. Thanks again for being a valued member of the Buzz community! Combined with our EHR integration, you can be more productive, enhance patient satisfaction and outcomes. As always, feel free to reach out to our Buzz Concierge group set up for our organization for a training.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Easy to use app that goes well beyond the secure chat for MDs"
5/5
What do you like best about Buzz Medical Messenger?

I was introduced to Buzz since its early days. As a doctor, I’ve seen firsthand how fellows and residents sending texts can create potential HIPAA risks. That’s why I appreciate Buzz so much—it provides a secure way to communicate without worrying about compliance issues. One of the biggest benefits has been discovering the ability to invite other providers, making collaboration seamless. Sending Buzz video requests to patients and including family members when working remotely has also been incredibly helpful. For physicians they also allow us to get the Buzz phone with a unique number to enable us to give to patients while being on call to avoid having give my cell phone number. Finally, when our providers need help, the Buzz Concierge is always quick to respond, making the service truly stand out. Overall - Buzz has been efficient and secure. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Nothing to dislike, the multitude of features could be daunting but they have come up with a simple interface for the newcomers. I have transitioned to the advanced mode by now to use the AI Lightning features as well as integration with EPIC. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you so much for sharing your experience with Buzz! It’s incredibly rewarding to hear how Buzz has been useful in addressing HIPAA compliance, secure patient communication, and collaboration for you and your team. We’re thrilled to see that features like the Buzz video requests and the unique Buzz phone number for physicians have been valuable for you.

We understand that navigating an app with advanced capabilities can feel overwhelming, especially in a fast-paced healthcare environment. That’s why we’re committed to simplifying the user experience and ensuring quick support through our Buzz Concierge service. It’s great to note that you’re making use of the AI Lightning features and EPIC integration—both designed to streamline workflows even further.

Thank you again for being a part of Buzz since the early days. Your feedback drives our continued innovation and improvement, and we’re honored to support your work in providing excellent patient care! Please feel free to look through the knowledge base and updates for new features.

See how Buzz Medical Messenger improved