Always Best Care E.
AE
Always Best Care E.
President & CEO
Mid-Market (51-1000 emp.)
"A Critical Tool for After-Hours Coverage and Clear Urgent Alerts"
4.5/5
What do you like best about Buzz Medical Messenger?

Buzz has been a critical part of our Internal Communication for the last 2 years. We've been using Buzz during our after hours coverage. We have a third party that answers our phones and schedules for call outs and they have a user account as well. The notification sound is undeniably clear to all our staff and indicator of an urgent issue. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

There isn't really anything I dislike about Buzz. We've all been programmed now to understand that when we get a Buzz notification, 9 out of 10 times, there is an urgent matter to attend to. I guess that is what I dislike about it. A Buzz message means we have a problem. Review collected by and hosted on G2.com.

MR
Manoj R.
VP Delivery
Information Technology and Services
Mid-Market (51-1000 emp.)
"Still a Great Experience!"
5/5
What do you like best about Buzz Medical Messenger?

I'm revisiting my review for this HIPAA compliant communication and productivity tool, and I'm delighted to say that my initial rating remains firmly in place – if anything, it's even more deserved now.

Over the past couple of years, Buzz has consistently evolved with each update, showcasing remarkable improvements in both its user interface and overall performance. The UI is more intuitive and visually appealing than ever, making daily tasks a breeze. Performance enhancements have made the tool incredibly responsive, significantly boosting my productivity.

A standout feature is the recent integration of AI technology, which has been a game-changer. It has genuinely helped me save considerable time in document creation, streamlining workflows in ways I hadn't anticipated.

Furthermore, Buzz support is fantastic. On the rare occasions I've needed assistance, their response has been swift and the solutions provided have been entirely satisfactory.

This product continues to exceed expectations, proving to be an invaluable and indispensable tool. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I have been using Buzz without any issues or difficulty as such. No complaints! Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for your kind words and for highlighting the productivity gains you’ve experienced with Buzz. It’s incredibly rewarding to hear that our secure, HIPAA-compliant communication platform is helping your teams stay connected and on track — all while ensuring peace of mind around data safety.

We’re especially glad that the combination of chat, voice/video calling, document sharing, and the Buzz virtual phone number is serving your collaboration needs so effectively. That’s exactly the kind of seamless, unified experience we aim to deliver.

Your emphasis on timely communication and collaboration resonates with our core mission: to remove friction, reduce delays, and let your team focus on what really matters. It’s feedback like yours that energizes our multidisciplinary team to continue enhancing Buzz — from intuitive design to powerful features.

If you ever want to explore advanced capabilities or share ideas for improvement, our Buzz Concierge team is always here to support you. Thank you again for being part of our journey to transform healthcare communication.

Pritam S.
PS
Pritam S.
Software Engineer
Mid-Market (51-1000 emp.)
"A covert scheme for a thorough platform for medical communication and feature-rich"
5/5
What do you like best about Buzz Medical Messenger?

Buzz's smart shortcut function is what I enjoy the most. Buzz offers every significant function I'll ever need in one location. There is another choice, which I tend to use. Predefine Sending messages in a way that takes into account the circumstances I'm in and eliminates the need for me to compose any messages is helpful since I can reach the appropriate individual. I am able to quickly tag any individual or group for direct communication. I am using this for the last 3 years and over that period, the developer team has added new shortcuts which make my life easier. You don't have to remember the key sequence for any action. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Buzz has a tonne of features that I haven't yet discovered. There is nothing to dislike about buzz, insofar as that is possible. I frequently receive updates. That's why I'm impressed and I'll jump to use it. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

We're pleased to note that Buzz serves you well for the secure communication. There are many group related features that make it unique to assign secure communication to channels like email, phone, location and automatic monitoring and scheduling activity that is useful. We recently added Lightning Plus feature to simplify your tedious tasks as well. Support team is always ready and on standby to help with any questions or suggestions. Thank you once again for taking time to review your personal experience and updating on some of the recent advanced features that you are able to enjoy. Please continue to watch "What's New" updates as well as reach out to the Concierge group when you need a timely answer to your query. Thanks.

See how Buzz Medical Messenger improved
Sachin K.
SK
Sachin K.
VP Technology & Innovation
Mid-Market (51-1000 emp.)
"Feature Rich Solution for Secure Messaging & Collaboration"
5/5
What do you like best about Buzz Medical Messenger?

We use the Buzz App in our organisation to communicate & collaborate with team members. The app is straightforward though loaded with many nifty features. HIPAA compliance gives us confidence that enterprise communication will never be compromised. The app is an excellent utility for enterprise-level communication. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

The app serves the purpose well. The team is very active in releasing new features. The support team is very prompt at resolving it If there are any issues. So there is nothing that I dislike about the Buzz App. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for the wonderful feedback! We’re honored that Buzz is making a meaningful impact in your organization’s daily workflow. It’s especially rewarding to hear that our focus on nifty, purposeful features and HIPAA-grade security aligns with your enterprise communication needs.

Your recognition of our active feature rollouts and prompt support team truly means a lot — it’s a reflection of our ongoing commitment to be more than just a messenger, but a secure collaboration partner.

Buzz continues to evolve rapidly, including the addition of AI-enhanced capabilities, workflow integrations, and thoughtful user experience enhancements. Your support and insight help guide that evolution — and our Buzz Concierge team is always ready to show you what’s new or assist with any advanced configurations.

We’re grateful to be part of your secure communication and collaboration needs!

Charu M.
CM
Charu M.
Administrator
Small-Business (50 or fewer emp.)
"Buzz is amazing !"
5/5
What do you like best about Buzz Medical Messenger?

I liked the new features. I like the security and collaborative features the most. I can look at locations, make phone calls, communicate with colleagues easily using video conferencing, and exchange and sign documents. New feature which I like the most is even if my phone is on silent I am getting urgent messages. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I am yet to explore lot of features . Got proficient using buzz few times. Documentation and inline help is beneficial. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for the glowing review — we’re thrilled to hear Buzz is helping make your day more productive through secure, effective collaboration! The way you’re using location lookup, calls, video conferencing, and document exchange is exactly the kind of connected workflow we aim to empower. And we’re so glad the urgent alerts are cutting through when needed — that’s one of our favorite features too.

It’s also great to know that the inline help and documentation are proving useful as you continue to explore. We’re always here if you’d like to dive deeper into features or get a quick walkthrough — our Buzz Concierge team loves to help.

And above all, we love hearing from users like you. Your input not only energizes our team but also helps shape how we keep enhancing the experience. Buzz is a platform built with and for healthcare heroes — and your voice keeps us moving forward.

See how Buzz Medical Messenger improved
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
"Still familiarizing with the app"
4/5
What do you like best about Buzz Medical Messenger?

Communications across clinicians involved Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Not sure if existing. We want to unread or flag a specific thread. Also some features like flagging doesn’t work in app. Only in desktop Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you for sharing your experience with Buzz Medical Messenger. We're pleased to hear that it's been helpful for team communication. We've noted your feedback about the unread/flagging feature and the differences between app and desktop functionality, and we'll be sure to address this with our team.

Kristin S.
KS
Kristin S.
Marketing Manager
Small-Business (50 or fewer emp.)
"Simple to use but has so many features!"
5/5
What do you like best about Buzz Medical Messenger?

Love the ability to complete forms and send for signature. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

The Buzz team has been so helpful and they keep adding features. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for your support and review. Thanks to our clients like you, we have been implementing features that matter most to you. Please keep the feedback coming in - especially through our Concierge support channel to get your suggestions that will help your workflow.

Shefali P.
SP
Shefali P.
Vice President
Small-Business (50 or fewer emp.)
"Buzz is a big productivity boost for me and our team"
5/5
What do you like best about Buzz Medical Messenger?

What I like best is the collaboration feature, instant communication as well as integrated phone/video/fax/email. Now Buzz has feature where I can check the messages sent to me in a group. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I haven't come across anything such as of now. Review collected by and hosted on G2.com.

Adesh D.
AD
Adesh D.
Mid-Market (51-1000 emp.)
"Buzz - The Ultimate Communication Tool for Healthcare Teams"
5/5
What do you like best about Buzz Medical Messenger?

I've been using Buzz Secure Medical Messenger for a while now, and it’s honestly one of the best communication tools for healthcare professionals. If you're looking for a HIPAA-secure way to collaborate with your team, consult with other providers, and even communicate with patients—all in one place—Buzz has you covered.

Privacy is a big concern in healthcare, and Buzz keeps everything secure. Every message, call, and document is protected, so patient information stays private. I also love that I can call patients without sharing my personal number! Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Honestly, there’s nothing to dislike about Buzz Secure Medical Messenger! It’s secure, and easy to use, making communication in healthcare stress-free. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for your thoughtful review and for recognizing Buzz as the ultimate communication tool for healthcare teams! We’re thrilled that Buzz is fulfilling its promise by helping you securely collaborate with your team, consult with providers, and connect with patients—all in one place.

Protecting privacy is at the heart of everything we do, so it’s great to hear that Buzz’s HIPAA-compliant messaging, calls, and document sharing are giving you peace of mind. The ability to call patients without sharing your personal number is just one of the ways we’re making healthcare communication secure and seamless.

We also love that Buzz Video is making virtual visits more accessible, especially for elderly patients. The convenience of a simple click-to-join telehealth session means better patient engagement with fewer barriers. And features like priority messages, read receipts, and Nudge reminders ensure that critical information gets the attention it deserves—when it matters most.

We’re always innovating to improve workflows and efficiency, and your feedback reinforces the impact Buzz is making. Thank you for being part of the Buzz community—we appreciate your trust and support!

AN
Verified User in Hospital & Health Care
"Seamless, precise, and great USX experience"
5/5
What do you like best about Buzz Medical Messenger?

How it creates a tight, safe circle of care and communication where everyone gets heard for the good of a patient Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Some fonts are too small. And the fields are not always optimized to my phone screen Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you for sharing your positive experience with Buzz Medical Messenger! We're thrilled to hear that you appreciate the platform's focus on creating a safe and efficient circle of care. We understand your concerns about font size and screen optimization and will definitely look into improving these aspects for a better user experience. Your feedback is valuable in helping us enhance our service. If you have any further suggestions or encounter any issues, please feel free to reach out to us. We are here to assist you and ensure your experience remains seamless and beneficial.