--- title: Buzz Medical Messenger Reviews meta\_title: 'Buzz Medical Messenger Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 90 reviews by the users' company size, role or industry to find out how Buzz Medical Messenger works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 90 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care ---

# Buzz Medical Messenger Reviews & Product Details

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Buzz® from Skyscape® is the ultimate all in one HIPAA-compliant texting and clinical collaboration telehealth platform for healthcare stakeholders, administrators, and providers. Buzz streamlines patient care and coordination, delivers cost savings, enhances staff satisfaction, and has been shown in case studies to bolster Medicare Star Ratings. Buzz offers the simplicity of instant messaging to harness the familiarity of the everyday texting (SMS or iMessage) to get HIPAA-compliant texting combined with powerful features like document sharing, e-signatures, tele-health and AI integration with Skyscape's trusted clinical library for effective collaboration. The result is a fully customizable, HIPAA-secure platform that makes care coordination and patient communication effortless and secure. Healthcare providers can use Buzz on mobile devices or web browsers interchangeably. \*\* Proof Points - Enhanced Patient Satisfaction & Business Outcomes Buzz streamlines administrative tasks, allowing for greater patient volume without increased administrative strain. Patient onboarding becomes seamless, involving simple steps like creating group texts for efficient communication across multiple providers. A testament to Buzz's impact? One home healthcare provider expanded their patient base by 33%, with only a 10% staffing increase in one year. In multiple case studies, the healthcare agency increased the Medicare CMS Star rating - in one case from 2.5 to 5! These ratings reflect heavily on quality of care and patient satisfaction. Buzz enhances both with open lines of communication and real-time case management. With features like BuzzLink, care teams can connect with their patients via secure messages or video or phone calls securely backed by Buzz servers. \*\* Streamlined Paperwork for Staff Buzz incorporates the document workflow, including the annotation and digital signatures, to enable working with Adobe PDF or Microsoft Office documents without leaving the platform. Powerful Group management, referral management, and the real-time coordination of staff members reduce hassles and improve the organization's efficiency. Innovative integration of telephony, video calls, bulk messaging, fax, and email routing to groups and patient communication makes the platform appealing to all staff within an organization. \*\* Integrated Communication Channels In addition to providing intuitive 1:1 and Group channels of communication to share messages, reports, documents, X-rays, audio, videos, and more, Buzz is unique in aggregating all traditional forms of communication like fax, telephony with virtual bi-directional phone and caller ID capability, live video for telehealth, emails, and SMS to offer a unique all-in-one platform. All the information is readily available on the Buzz Platform for instant access. \*\* Perfect EHR Companion Buzz also provides easy, effective bi-directional integration with EHRs (EMRs) such as PointClickCare, Epic, Homecare Homebase, AdvancedMD, and many more. It presents information about patients in a conversational style, making access to vital patient data—medications, progress notes, allergies, immunizations, directives, etc.—a one-touch process. Conversations between providers and families can be seamlessly integrated as notes in the patient record. Buzz doesn't just make healthcare more efficient; it redefines it. With Buzz, your organization can manage additional patients cost-effectively while improving communication among staff and customers. For more information or to access this transformative software, visit https://buzz.skyscape.com. Explore the future of healthcare with Buzz.

* * *

Product Website
Buzz Medical Messenger
Seller
[Skyscape®](https://www.g2.com/sellers/skyscape)
Discussions
[Buzz Medical Messenger Community](https://www.g2.com/products/buzz-medical-messenger/discuss)
Languages Supported

English, Portuguese, Spanish

Solution Type

Best-of-Breed

Overview by
Sandeep Shah

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

\<1 month

[
View More Pricing Information
](https://www.g2.com/products/buzz-medical-messenger/pricing)

## Buzz Medical Messenger Integrations
(5)

What do users say about integrations?

Verified by Buzz Medical Messenger

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

AdvancedMD

](https://www.g2.com/products/advancedmd/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Curantis

](https://www.g2.com/products/curantis/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Epic

](https://www.g2.com/products/epic/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Homecare Homebase

](https://www.g2.com/products/homecare-homebase/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

PointClickCare Skilled Nursing Platform

](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews)

Show More

 ![Neel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neel S.")
NS

Neel S.

Assistant Professor

Small-Business (50 or fewer emp.)

11/20/2022

"Buzz Is the Best Healthcare Messaging App I have used."

5/5

What do you like best about Buzz Medical Messenger?

I like the HIPAA secure messaging with my colleagues. It's great that I can retroactively invite them to chat conversations so they can see the previous images/discussions. Additionally, the VOIP with caller ID is incredible for speaking with patients/colleagues without having to give out my personal phone number. Editing and signing documents (ala Docusign) is a fantastic bonus. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I would say nothing dramatic. Perhaps, because it has so many features, it can be intimidating at first. But as you use it, it becomes like second nature. My only other wish is that there were more medical professionals on it so that you could use its full functionality. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Buzz is the first system I have enjoyed using that allows me to exchange HIPAA-secure patient data easily without multiple app-systems. Everything I need is on one application, rather than bouncing from one to the next (or utilizing slow hospital-messaging systems). Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Jay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay S.")
JS

Jay S.

EHR Project Manager

Mid-Market (51-1000 emp.)

10/18/2022

"Powerful Healthcare Communication Platform"

5/5

What do you like best about Buzz Medical Messenger?

The platform is easy to use, HIPAA-compliant innovative and clinically driven. We worked with groups of physicians where it was essential to communicate beyond the EHR related activities and be able to send messages and respond in real time.

Buzz phone is very powerful, with the ability to connect 1-to-1 with other Buzz users or even patients or family members on the landline. Clinicians can call patients from their own devices while showing the patients our organization's phone number as a caller ID rather than their own personal number. During the Covid crisis, they quickly added the Buzz Video Calls feature has been incredible! The best part is the patient has no app or other third-party download they have to use.

The company also provides white glove support to organizations to answer queries and provide updates. The Skyscape support team takes feedback very seriously, is quick to address any concerns, and is eager to tackle suggestions for new features or improvements! Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Nothing at the moment. The company provides frequent updates that are very helpful. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

This is a HIPAA-compliant application that secures our communications with the providers and staff. It also offers powerful collaboration features that save time. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Steven L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven L.")
SL

Steven L.

Clinical and Healthcare Consultant

Mid-Market (51-1000 emp.)

10/17/2022

"My digital Swiss Army Knife... for clinical practice"

5/5

What do you like best about Buzz Medical Messenger?

The fact that I can set up and communicate with my own practice and "circle" of friends and colleagues rapidly is terrific. I love that the app integrates basically all of my communications - including text, video, audio, phone, fax, and email. The platform (and apps within) also lets me do things like digitally sign documents (such as consents & orders). Having that capability means I don't need to be in front of my laptop or desktop - and can stay in touch with everything.

When I did get started, I was pleasantly surprised that when I contacted the developers for some questions, I got a live human almost immediately - that was definitely not expected... and, btw, they answered my questions on the spot - great customer service!

Another nice feature was that I could get a full-function system for free to kick the tires... When I figured out how much it helped, I upgraded for a small fee. I don't know what I'd do w/o Buzz in my phone... I think of Buzz like a Swiss Army Knife for my every-day comms needs - and it's even HIPAA compliant... a big help in my line of work.

It's really a one-stop platform. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

There's not much that I can say about things that I don't like ... the developers who built this system have actually improved it over time... and during COVID, I was really surprised as to how frequently the updates came - and the fact they really weren't buggy. They worked well - and grew the usability of the system. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Buzz integrates communications between medical providers and third parties such as care teams, allied health professionals (PT/OT) etc. It also can integrate with our EHR system smoothly. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Soham S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soham S.")
SS

Soham S.

Mid-Market (51-1000 emp.)

3/2/2023

"Excellent application for communication."

5/5

What do you like best about Buzz Medical Messenger?

The best about Buzz Medical Messenger is Explore Nearby. We can explore the hospitals and physicians in one click. I can communicate with my colleagues securely. Audio and video calling quality are very good. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I don't have any dislikes as of now for buzz Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

There are many features given only on one platform. Buzz is loaded with features, and I highly recommend it. May upgrade to premium later, but the free version is also best for now. Review collected by and hosted on G2.com.

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Response from Sandeep Shah of Buzz Medical Messenger

[Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-7782284/official_response/edit)

Thank you so much for the glowing review! We’re thrilled to hear that Buzz is helping you connect securely with colleagues while offering high-quality audio and video calling — all from a single, unified platform.

It’s especially heartening to know that you find the Explore Nearby feature valuable. Discovering local healthcare providers and collaborators with just one click is a capability we’re proud to offer, and we’re glad it’s making your workflow smoother.

Your appreciation of the rich feature set — even in the free version that you are currently using — reflects our mission to democratize secure healthcare communication. Whether you stay on the free plan or consider a future upgrade, we’re here to support you.

And should you ever wish to dive deeper into Buzz’s premium capabilities, our Buzz Concierge team is just a message away — ready to walk you through advanced tools and workflows that might be a great fit for your organization.

3/16/2023
Current UserValidated ReviewerSource: Organic

 ![Dave B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave B.")
DB

Dave B.

CTO

Computer Software

Small-Business (50 or fewer emp.)

12/12/2022

"Buzz: an excellent platform for secure communications"

5/5

What do you like best about Buzz Medical Messenger?

Buzz is an excellent platform for storing and communicating confidential information. Buzz allows you to communicate via message, voice dictation, phone, video, and more. The messaging feature allows you to edit messages after they’re sent and attach photos, videos, files, voice dictation, etc. Buzz Phone provides a personal phone number to make and receive calls without disclosing your mobile number. And the apps work across platforms. Depending on where I am, I can use the iPhone, iPad, or browser app and they’re always in sync. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Haven’t found anything to dislike yet. There are frequent updates with new features, and I haven't had any issues using the apps. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Email, text, slack, etc., are risky when communicating confidential information with colleagues. When using Buzz, I’m confident that my communication is secure. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic Review from User Profile

 ![Nilesh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nilesh M.")
NM

Nilesh M.

Technical Lead

Small-Business (50 or fewer emp.)

3/13/2023

"Awesome features!"

4.5/5

What do you like best about Buzz Medical Messenger?

Very useful telehealth&nbsp;app. This is a great app for secure chat and video calls. We can communicate with colleagues securely. Additionally, Buzz provides&nbsp;features like a safe memory&nbsp;box, and explore nearby, BuzzFlow, and Lightning which I have never&nbsp;seen before. I have been using this app for a&nbsp;long without any issues. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Nothing at the moment. The Buzz team is working hard and releasing update frequently. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

The Buzz provides&nbsp;secure communication with colleagues. Along with chat/video calls, it provides additional features&nbsp;which I have never seen in any other app. It gives a complete solution in one app.&nbsp;Also, The Buzz works seamlessly across multiple platforms, including windows, android, and iPhone. Review collected by and hosted on G2.com.

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Response from Sandeep Shah of Buzz Medical Messenger

[Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-7824818/official_response/edit)

Thank you for your wonderful feedback! We’re thrilled to hear you’re enjoying Buzz and its unique features like secure chat, video calls, and innovative tools like BuzzFlow and Lightning.

It’s great to know the app has been a reliable companion for you. Our team remains committed to frequent updates and continuous improvements to keep delivering the best experience possible!

Validated ReviewerSource: Organic

 ![Mehool P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mehool P.")
MP

Mehool P.

Founder

Small-Business (50 or fewer emp.)

6/14/2023

"An amazing app that integrates communication, collaboration, patient care and medical reference"

5/5

What do you like best about Buzz Medical Messenger?

The fact that it is devoted to ensuring better outcomes for HCPs. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

The interface is good and logical but sometimes some placement of buttons don't feel intuitive. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Creating patient care groups and looking up medical references Review collected by and hosted on G2.com.

Show More

Response from Sandeep Shah of Buzz Medical Messenger

[Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8216963/official_response/edit)

Thank you for your review and also for noting the biggest ultimate 'so what' of using the Buzz platform. We hope you will continue to explore the ever-growing list of major integration and streamlined collaboration opportunities.

Current UserValidated ReviewerSource: Organic

KS

Krina S.

Cardiology Fellow

Mid-Market (51-1000 emp.)

11/13/2022

"Amazing Secure Communication Platform"

5/5

What do you like best about Buzz Medical Messenger?

Buzz is a communication powerhouse, allowing for secure health-related communications in the form of text, phone, video-call, document-transfer, and more. I have used it primarily as a call-line to my patients, but being able to securely message and send documents to my colleagues has been an added benefit on multiple occasions. The platform is easy to use despite the many features, and has made communication much smoother for my work. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Nothing I can think of. There are lots more features that I need to explore still, so definitely nothing I feel is missing currently, and everything I've used thus far has been smooth. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Electronic communication in heallthcare. Both in security and ease of doing so. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice")
UM

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

10/24/2022

"BUZZ - Amazing tool - unbelievable utility, simple to use yet incredibly robust and secure"

5/5

What do you like best about Buzz Medical Messenger?

One of the best medical platforms I have ever used. Buzz is intuitive and easy to use yet incredibly robust and secure. My team and I use Buzz daily for secure communication, signing documents, sharing images/video and telehealth applications. It's hard to believe how many features they've packed into this incredible tool. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

We have not had any concerns or issues with Buzz. The platform works seamlessly across multiple devices, including desktop and mobile. The team at Buzz is impressive; they have been attentive and responsive to all our questions and needs. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Before Buzz, we had difficulty securely managing our clinical communication and coordination of patient care. With Buzz, we organize multiple care providers (clinicians, staff, therapists, etc) around specific patients. To keep everyone on the same page in coordinating the patient's care, we can share texts, imaging, and documents. Before Buzz, communication was often fragmented via email and text. It was hard to share documents and get things signed quickly; the platform has streamlined this tremendously. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

CO

Christina O.

Director of Operations

Small-Business (50 or fewer emp.)

10/20/2022

"Care Coordination on steroids!"

5/5

What do you like best about Buzz Medical Messenger?

Our agency is about 13 years old, so we have gone through many changes over the years regarding technology. When we started our agency in 2009, we were a 4-person crew with no EMR system to start out. Everything was done on paper, from orders to plans of care, and we even used a dial-up fax machine and all our field communication was done via phone calls or texts. It was messy! As a new agency starting out, our patient census was low, so it was manageable, but over the years, we have grown and now employ 35-40 team members with 100+ patients to provide care to every day. We are considered a small to mid-sized agency, but there are days that we feel like a giant company! We have gone through 3 different EMR systems and finally landed on one that works for us, and we have added many other technology platforms to support our growth and pursuit of continued efficiency. We utilize a lead/marketing platform that helps streamline the front end of the business and then our favorite technology platform that we use for care coordination, our beloved BUZZ! Pre-BUZZ, our agency was using everything from group text threads, and WhatsApp, to GroupMe and still struggled with good, true collaborative care coordination; plus, none of these other platforms are HIPPA compliant, but we HAD to talk to each other! An industry colleague of mine mentioned BUZZ to me a little over 2 years ago, and I was connected with the BUZZ team, and they really listened to me and understood our needs and offered solutions! BUZZ offered us a trial to get to know the product to see if it was a good fit for our team. They were patient with us while we were implementing the new platform to our field team by providing training and support and always answered the call when we needed help! A great tool is only as good as your adoption rate, so that was the hill I had to climb. So many times, a technology solution looks good to the executive team, but the end-user has to adopt it for it to actually be successful. As we rolled out the BUZZ App and built it out per our process, the team started to see the power! The way our agency uses BUZZ is that we build out “patient channels”. Each patient channel (group) is titled with the patient’s name and DOB. From there, our Intake department adds the DON, ADON, scheduler, COO, Client Care Coordinator, and the SOC nurse that has been assigned to the patient to admit. After admission, the SOC nurse communicates on BUZZ that the admission has been completed, the frequency and suggested therapy Evaluations needed. The scheduler sees that communication and works to assign the therapies and adds those care team members to the channel. If there are any other disciples that need to be added, the process repeats. In the end, a custom care coordination team has been built and ALL communication is shared with the appropriate team members so everyone has visibility of the play-by-play for that patient. This also provides a safety net with upper-level eyes on ALL channels and can step in and support or triage if necessary. This also makes case management so much better because it creates true leadership opportunities in a field-driven industry just by collective and collaborative care coordination. I ask myself quite frequently how we ever survived without our beloved BUZZ! Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

There is nothing we "dislike" about BUZZ; it has only added efficiency, compliance and ease to our care coordination efforts. The only thing I would love to see, and I believe it is in the works, is that the communications from BUZZ flow into our EMR to complete the patient chart in one place. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Compliant and collaborative care coordination! Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

\<1 month

### Return on Investment

4 months

[
View More Pricing Information
](https://www.g2.com/products/buzz-medical-messenger/pricing)

Buzz Medical Messenger Comparisons

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##### 
##### Buzz Medical Messenger Features

Collaboration

Modules

Communication

Security

Health Care Messages

Messaging

Platform

User Authorization - HIPAA Compliant Messaging

Compliant Texting - HIPAA Compliant Messaging

Clinical Communication - HIPAA Compliance

Operations

Data Sharing

Messaging Security

[
View More Features
](https://www.g2.com/products/buzz-medical-messenger/features)

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##### Categories on G2

[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine)[Clinical Communication and Collaboration](https://www.g2.com/categories/clinical-communication-and-collaboration)

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