--- title: Buzz Medical Messenger Reviews meta\_title: 'Buzz Medical Messenger Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 90 reviews by the users' company size, role or industry to find out how Buzz Medical Messenger works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 90 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Buzz Medical Messenger Reviews & Product Details Visit Website Buzz® from Skyscape® is the ultimate all in one HIPAA-compliant texting and clinical collaboration telehealth platform for healthcare stakeholders, administrators, and providers. Buzz streamlines patient care and coordination, delivers cost savings, enhances staff satisfaction, and has been shown in case studies to bolster Medicare Star Ratings. Buzz offers the simplicity of instant messaging to harness the familiarity of the everyday texting (SMS or iMessage) to get HIPAA-compliant texting combined with powerful features like document sharing, e-signatures, tele-health and AI integration with Skyscape's trusted clinical library for effective collaboration. The result is a fully customizable, HIPAA-secure platform that makes care coordination and patient communication effortless and secure. Healthcare providers can use Buzz on mobile devices or web browsers interchangeably. \*\* Proof Points - Enhanced Patient Satisfaction & Business Outcomes Buzz streamlines administrative tasks, allowing for greater patient volume without increased administrative strain. Patient onboarding becomes seamless, involving simple steps like creating group texts for efficient communication across multiple providers. A testament to Buzz's impact? One home healthcare provider expanded their patient base by 33%, with only a 10% staffing increase in one year. In multiple case studies, the healthcare agency increased the Medicare CMS Star rating - in one case from 2.5 to 5! These ratings reflect heavily on quality of care and patient satisfaction. Buzz enhances both with open lines of communication and real-time case management. With features like BuzzLink, care teams can connect with their patients via secure messages or video or phone calls securely backed by Buzz servers. \*\* Streamlined Paperwork for Staff Buzz incorporates the document workflow, including the annotation and digital signatures, to enable working with Adobe PDF or Microsoft Office documents without leaving the platform. Powerful Group management, referral management, and the real-time coordination of staff members reduce hassles and improve the organization's efficiency. Innovative integration of telephony, video calls, bulk messaging, fax, and email routing to groups and patient communication makes the platform appealing to all staff within an organization. \*\* Integrated Communication Channels In addition to providing intuitive 1:1 and Group channels of communication to share messages, reports, documents, X-rays, audio, videos, and more, Buzz is unique in aggregating all traditional forms of communication like fax, telephony with virtual bi-directional phone and caller ID capability, live video for telehealth, emails, and SMS to offer a unique all-in-one platform. All the information is readily available on the Buzz Platform for instant access. \*\* Perfect EHR Companion Buzz also provides easy, effective bi-directional integration with EHRs (EMRs) such as PointClickCare, Epic, Homecare Homebase, AdvancedMD, and many more. It presents information about patients in a conversational style, making access to vital patient data—medications, progress notes, allergies, immunizations, directives, etc.—a one-touch process. Conversations between providers and families can be seamlessly integrated as notes in the patient record. Buzz doesn't just make healthcare more efficient; it redefines it. With Buzz, your organization can manage additional patients cost-effectively while improving communication among staff and customers. For more information or to access this transformative software, visit https://buzz.skyscape.com. Explore the future of healthcare with Buzz. * * * Product Website Buzz Medical Messenger Seller [Skyscape®](https://www.g2.com/sellers/skyscape) Discussions [Buzz Medical Messenger Community](https://www.g2.com/products/buzz-medical-messenger/discuss) Languages Supported English, Portuguese, Spanish Solution Type Best-of-Breed Overview by Sandeep Shah Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement \<1 month [ View More Pricing Information ](https://www.g2.com/products/buzz-medical-messenger/pricing) ## Buzz Medical Messenger Integrations (5) What do users say about integrations? Verified by Buzz Medical Messenger [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AdvancedMD ](https://www.g2.com/products/advancedmd/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Curantis ](https://www.g2.com/products/curantis/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Epic ](https://www.g2.com/products/epic/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Homecare Homebase ](https://www.g2.com/products/homecare-homebase/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PointClickCare Skilled Nursing Platform ](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) Show More ![Prathmesh J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prathmesh J.") PJ Prathmesh J. Mid-Market (51-1000 emp.) 6/20/2023 "Best App to connect securely and efficiently with the members of our organization" 5/5 What do you like best about Buzz Medical Messenger? I can interact and work together in real time on both a desktop and a phone/iPad thanks to this very comprehensive product. I can modify and sign documents, make phone calls with caller ID, and generally save a lot of time. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? I'm just now going through all of the things that are offered. Everything is extremely exciting, and it gives our staff great resources to boost output. To just bring everyone up to speed Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Before using Buzz, there was no pattern to our communication. There was no continuity or organisation between the messages, emails, sticky notes, in-person meetings, and phone calls. We can operate much more effectively now that nothing is lost in translation. Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8238969/official_response/edit) Thanks for the review. We strive to make the platform unified to avoid having to keep switching to multiple apps and help with a single environment to deal with. Current UserValidated ReviewerSource: Organic AN Verified User in Alternative Medicine Small-Business (50 or fewer emp.) 3/18/2024 "good app" 5/5 What do you like best about Buzz Medical Messenger? it Is For Med and I can Talk To People on it. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? no a thing . Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Chat Review collected by and hosted on G2.com. Show More Response from Maroun Chahine of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-9442865/official_response/edit) Thank you for taking time to leave a review. Current UserValidated ReviewerSource: In-app PS Pankaj S. Small-Business (50 or fewer emp.) 6/6/2023 "Very secure communication App" 5/5 What do you like best about Buzz Medical Messenger? I liked the secure aspect of the App. I can make discreet phone calls, sign documents, explore nearby urgent care centers and hospitals and collaborate securely 1-1 and in groups. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? Nothing really. It has a lot of features and I am learning every day something new. I would like to get a knowledgebase or FAQ, which will help me understand the features better. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? It is important for me to share my records in a secure environment. Buzz allows me to do this and a lot more, including signing consent forms. I could do a lot of things faster because I could communicate with the multiple groups at the same time. Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8184533/official_response/edit) Thank you for your support and review. We are glad to note that the functions are working out well for you. Please feel free to reach out to our 24x7 support and the dedicated concierge group for anything that stumps you or your team. Also FAQ and Knowledge base on our website should help in case you want to discover anything directly (https://buzz.skyscape.com/knowledge-base/) [See how Buzz Medical Messenger improved](https://buzz.skyscape.com/faq) Current UserValidated ReviewerSource: Organic RS Robin S. Small-Business (50 or fewer emp.) 4/17/2023 "Communicating is faster, easier to reach the team" 5/5 What do you like best about Buzz Medical Messenger? We can connect the teams of caregivers that support our family quickly and in a timely fashion without requiring multiple phone calls or playing phone tag. It gets everyone on our care team on the same page instantly, weekends included. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? There's not anything to dislike. There are so many ways to integrate the platform into your care communication. Sometimes we need help to figure out how best to use the available tools. The concierge is UNBELIEVABLY responsive and helpful. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? As a business owner, I'm not always readily available when my parent's support team needs to reach me. I am, however, always reachable, even during conference calls, on the Buzz platform. I can readily respond, suggest and participate in real time issue resolution with my family. Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-7955533/official_response/edit) Thank you for sharing your experience with Buzz Medical Messenger! We’re thrilled to hear that Buzz has made it easier for you to stay connected with your family’s care team—especially when time is of the essence. Knowing that everyone on the team can be on the same page instantly, even on weekends, is exactly what we strive to provide. We’re also glad to hear that our concierge service has been a valuable resource! Ensuring that users can make the most of Buzz’s features for streamlined care communication is a top priority for us. Thank you for being part of the Buzz community and for trusting us to support the critical connections in your family’s care. Current UserValidated ReviewerSource: Organic ![Sahil S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sahil S.") SS Sahil S. Software Engineer Small-Business (50 or fewer emp.) 5/6/2023 "Great Medical Communication App" 5/5 What do you like best about Buzz Medical Messenger? Securely communicate with others and able to edit documents. It also allows collaboration with non-Buzz users and making phone calls with business caller IDs. One feature I really like is when a new person is added to a group, the administrator of the group can allow previous messages to be seen. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? Nothing really, there are a lot of features and I keep learning something new every day. A link for the tutorial of the app would be very helpful. Otherwise it's a great app. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Allows me to communicate securely and also saves the history of the messages. It also allows me to edit messages in place so I don't have to send an additional message to fix typos. Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8041907/official_response/edit) We're glad to hear that you are enjoying the secure communication and document editing features of Buzz Medical Messenger. About your point related to tutorial, we have in-app, in-context tooltips and guides on mobile as well as WeBuzz (web) environments. Please let us know if they are not adequate through our 24x7 support hotline available within Buzz. Thank you for your review. Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") EH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 12/15/2023 "Easy, affordable answer to communication compliance" 5/5 What do you like best about Buzz Medical Messenger? I was impressed this fall with how quickly and easily the Buzz solves basic communication productivity challenges, while redfucing compliance risk, for less than a cup of fancy coffee. We use it in out business as an alternative to Teams even outside of clinical patiennt dicsussions. All of my team could download and implment immediately, even me. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? I woud love to see conintnued expansion of shared filed structures. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Compliance and group communication efficiency Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-9018117/official_response/edit) Our entire team thanks you for the review. Our focus has been to enable secure and compliant collaboration that is easy to onboard while improving the team productivity. As an admin you should be able to manage the organizational security as well as provide the ability to connect beyond your own staff and connect the silos. Please feel free to reach out to our concierge support for any additional introduction or training. We hope the the platform continues to offer more (and long lasting!) Buzz as compared to the fancy cup of coffee you mentioned. Please check out the visual montage of Buzz in action to get more inspiration about the offering. Our team will be looking at the file organization that is on the roadmap. [See how Buzz Medical Messenger improved](https://vimeo.com/895185467?share=copy) Current UserValidated ReviewerSource: In-app AN Verified User in Biotechnology Small-Business (50 or fewer emp.) 11/28/2023 "Rating" 5/5 What do you like best about Buzz Medical Messenger? The Chat is Good. Im trying to get more stuff on it Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? That I do not have all the stuff in buzz. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? chat Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8938292/official_response/edit) Thanks for the review - we hope that you can use many other collaboration features to improve productivity and save time. We find that chat is the easiest use case to address, especially with HIPAA compliance and efficiency. Managing group communication to save time and keep colleagues informed is another best example. You can check out the Frequently Asked Questions page for more insights or as always, feel free to ping our support team - it is lot more than solving problems - we can provide suggestions and best practices tops as well. [See how Buzz Medical Messenger improved](https://buzz.skyscape.com/faq/) Current UserValidated ReviewerSource: In-app ![Verified User in Veterinary](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Veterinary") AV Verified User in Veterinary Small-Business (50 or fewer emp.) 12/11/2023 "Features help my workflow" 5/5 What do you like best about Buzz Medical Messenger? I use the chat feature the most to communicate with collegues as I know its secure Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? Have not really come across anything I am not happy with but there are so many features I don't use. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Now all my employees and customers can communicate using the same platform Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8992304/official_response/edit) Thank you for using the Buzz platform - I hope you can find opportunities to experience more collaborative benefits that will help your team's workflow. Let us know and our onboarding team can set up advanced sessions to discover opportunities. You can use a demo request on the website or write to our 24x7 support staff on the dedicated concierge channel. [See how Buzz Medical Messenger improved](https://buzz.skyscape.com/#get-demo) Current UserValidated ReviewerSource: In-app ![Chintan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chintan S.") CS Chintan S. Machine Learning Engineer II Small-Business (50 or fewer emp.) 3/4/2023 "Very secure for sending real time information" 5/5 What do you like best about Buzz Medical Messenger? Very comprehensive product and allows me to communicate and collaborate in real time both on phone/iPad and desktop. I am able to make phone calls with caller ID and also edit and sign documents which saves me a lot of time. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? Nothing too much but hopefully, will use it more as more people get connected to the platform. There are lots of features and some minor improvements of communicating these to the end user will go a long way. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Securely communicating HIPAA compliant messages and being in touch with my colleagues and also other stakeholders outside of my organization. It saves me a lot of time and improves efficiency Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-7794593/official_response/edit) Thank you for sharing your experience! We’re delighted to hear how Buzz has streamlined your communication and collaboration across devices, while features like caller ID and document editing are saving you valuable time. We’re always looking to improve and ensure all users can fully explore Buzz’s extensive capabilities. Your feedback on connecting more people and communicating features better is greatly appreciated—we’re on it! Current UserValidated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 4/27/2023 "Better everyday!" 5/5 What do you like best about Buzz Medical Messenger? It was super easy to get up and running with my team. We were communicating right after we logged in. I no longer need to worry whether our team is secure in all of its communications and collaborations. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? Right now I am just going through the many many features that are available. Everything is so exciting and presents our team with fantastic tools to increase productivity. Just need to get everyone up to speed! Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Prior to using Buzz our communication had no rhyme or reason. Between texts, e-mails, sticky notes, in-person meetings and phone calls, everthing was spread out with no continuity or organization. Now nothing gets lost in translation, and we can work much more efficiently. Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-7933490/official_response/edit) Thank you so much for your thoughtful review and kind words about Buzz Medical Messenger! We’re thrilled to hear how seamlessly your team got up and running and that Buzz has already made a positive impact on your communications. It is great to note that you no longer have to worry about secure collaborations - this is exactly why we do what we do! We understand exploring the many features can feel like a big adventure, but we’re here to support you every step of the way. Our Buzz Concierge team is always available to provide tips, walkthroughs, and resources to help your team maximize productivity and master all those exciting tools. Additionally, you can access our Knowledge Base articles at https://buzz.skyscape.com/knowledge-base for quick and easy guidance. Your journey from fragmented communication to streamlined collaboration is inspiring, and we’re proud to be part of it. Please don’t hesitate to reach out for any assistance or feedback as you continue to discover what Buzz can do! 🚀 Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 4 months [ View More Pricing Information ](https://www.g2.com/products/buzz-medical-messenger/pricing) Buzz Medical Messenger Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "Product Avatar Image") TigerConnect Clinical... 4.5/5(195) [ Compare Now ](https://www.g2.com/compare/buzz-medical-messenger-vs-tigerconnect-clinical-collaboration-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f8c81e537d4fee1d8dd9674d070ceb87/celo-health-celo.jpg "Product Avatar Image") Celo 4.6/5(73) [ Compare Now ](https://www.g2.com/compare/buzz-medical-messenger-vs-celo-health-celo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_16c23ee6d8c387490e300f8941b19935/trillian.png "Product Avatar Image") Trillian 4.4/5(123) [ Compare Now ](https://www.g2.com/compare/buzz-medical-messenger-vs-trillian) ##### ##### Buzz Medical Messenger Features Collaboration Modules Communication Security Health Care Messages Messaging Platform User Authorization - HIPAA Compliant Messaging Compliant Texting - HIPAA Compliant Messaging Clinical Communication - HIPAA Compliance Operations Data Sharing Messaging Security [ View More Features ](https://www.g2.com/products/buzz-medical-messenger/features) ## Top-Rated Alternatives [ ![TigerConnect Clinical Collaboration Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TigerConnect Clinical Collaboration Platform") TigerConnect Clinical Collaboration Platform 4.5/5(195) ](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) [ ![Rocket.Chat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rocket.Chat") Rocket.Chat 4.2/5(374) ](https://www.g2.com/products/rocket-chat/reviews) [ ![Paubox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paubox") Paubox 4.9/5(619) ](https://www.g2.com/products/paubox/reviews) [ View All Alternatives ](https://www.g2.com/products/buzz-medical-messenger/competitors/alternatives) ##### Categories on G2 [HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine)[Clinical Communication and Collaboration](https://www.g2.com/categories/clinical-communication-and-collaboration) ##### Explore More [Best rated APM software providers for my small tech business](https://www.g2.com/discussions/best-rated-apm-software-providers-for-small-tech-businesses)[PR Firms in Austin](https://www.g2.com/categories/pr-firms/locations/austin-tx-us)[What are the best owned media platforms for independent creators building audiences without losing ownership?](https://www.g2.com/discussions/what-are-the-best-owned-media-platforms-for-independent-creators-building-audiences-without-losing-ownership) [What is the most cost-effective MDM software for large organizations?](https://www.g2.com/discussions/what-is-the-most-cost-effective-mdm-software-for-large-organizations)[Which Oracle EBS resellers have the strongest implementation expertise and methodology for large-scale projects?](https://www.g2.com/discussions/which-oracle-ebs-resellers-have-the-strongest-implementation-expertise-and-methodology-for-large-scale-projects)[Pros and Cons Details](https://www.g2.com/products/buzz-medical-messenger/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)