Several things are great about Buyerdeck:

1--Central repository of content, ideally updated by your company's admin so that all of the content, webinar links, whitepapers, etc are the latest and greatest...no more fording through garbage on Box or your hard drive to find what should be shared

2--Passive type communication with Buyers--you can add/comment/change content on the fly and then see if the prospect is consuming it--prospects are busy enough and prefer to learn on their own time so this gives a good "pulse" of the progress of deals while being minimally invasive

3--Inviting team members to collaborate--one place where all people from execs, engineering, sales, and marketing can go to both view and contribute to the communications in a deal

4--Timeline function--this is a great tool when qualifying as well as keeping both sides of a transaction honest; the timeline assigns specific things to each party to keep a deal moving in the necessary pace and keep from stagnating. The prospects can change or comment on anything if they disagree, so it becomes much more collaborative Review collected by and hosted on G2.com.

Not much really--I have been using this software since it was in pre-beta stage and it's incredible to see how much progress they have made. Gerald and his team are very open to suggestions and they are constantly asking customers how to improve the experience. One thing that could help is when pulling contacts from Salesforce into the Buyerdeck record if the user was able to select specific contacts--we have a lot of garbage in our CRM that pulls over sometimes but that is the only thing I would change. Review collected by and hosted on G2.com.

The feature that shows who is on what page and for how long is useful. Review collected by and hosted on G2.com.

I wish we could integrate BuyerDeck into our customer portal. Once we get the signed contract, we stop using BuyerDeck and ask our client to sign into another system.

Also, the name is terrible for end clients. Internally facing, makes sense. Review collected by and hosted on G2.com.

The timeline and chatting feature.

Ease of use and help on getting above the line.

How it is positioned as a project portal and interactive. Review collected by and hosted on G2.com.

Not all prospects leverage it like I would like. Emails to prospects can get lost. Has been down from time to time. Review collected by and hosted on G2.com.

Buyerdeck is a great tool that I use to understand the engagement of my potential clients. What I like best is the usability, I feel it is very straight forward to use, and colleagues and clients i speak to agree. Review collected by and hosted on G2.com.

My only issue with buyerdeck is the restrictions when it comes to design, however this isn't a massive problem. Review collected by and hosted on G2.com.

I enjoy being able to collaborate and share content in this location. It is easy to use and also the messaging is helpful for real time communications. Review collected by and hosted on G2.com.

I dont like the name. I constantly have to let customers know this does not mean they are buying anything its just a collaboration portal. Review collected by and hosted on G2.com.

BuyerDeck has been great to get real time feedback on our sales decks and proposals. Being able to observe how much time a client is spending on the content we share has helped us improve our sales strategy. Review collected by and hosted on G2.com.

Would love to be able to disable the chat function because it's not helpful on all projects Review collected by and hosted on G2.com.

I love the ability to have the entire conversation in one place. Also, the insights into docs being reviewed and for how long - this is key. Review collected by and hosted on G2.com.

transfer of ownership of the project seems to be hard. I was recently promoted and I no longer use Buyerdeck as rep, I would like to remove me as the owner and assign it to another rep. Review collected by and hosted on G2.com.

Central repository w/ no need for emails Review collected by and hosted on G2.com.

Instructing customers how to work on Buyerdeck Review collected by and hosted on G2.com.

A very intuitive and easy to use platform Review collected by and hosted on G2.com.

I did not find a feature that wasn't helpful Review collected by and hosted on G2.com.

I like the fact that they can add their stakeholders so I can get visibility on other important people involved and that I can see what exactly they looked at and for how long so you can understand what information is useful to them. Review collected by and hosted on G2.com.

there's not much but I wish there was a better way of searching information to upload from our directory. It can be difficult to find what I'm looking for. Review collected by and hosted on G2.com.