The "Check Smells" and "Fix Tags" functions are among the features I like the most. They help detect potential issues and correct tag errors before confirming a segment. Additionally, the interface is simple and intuitive, as well as the file download process. Overall, it includes the most useful functions expected from a good translation tool, making it practical for daily work. Review collected by and hosted on G2.com.

I would like you to include search options within the editor, especially the ability to search within the segments themselves. It would also be useful to incorporate more keyboard shortcuts for tag insertion. Review collected by and hosted on G2.com.

What I like best about wxrks is how the integrated editor and automatic tag handling have completely streamlined my daily translation work. Instead of manually placing tags in every segment, the platform adds them for me, which saves me hours each week on technical documents. The central dashboard also lets me see all my projects—available, delivered, and invoiced—in one place, so I no longer waste time switching between emails and spreadsheets. An unexpected benefit has been the way the AI learns from my corrections over time, quietly building a knowledge base that catches inconsistencies before I even notice them. That kind of intelligence makes the platform feel less like a tool and more like a partner. Review collected by and hosted on G2.com.

What I dislike about wxrks is that the platform can sometimes feel unreliable, with occasional outages and performance lags that get in the way of meeting deadlines. The AI pre-translations aren't always accurate, which means I often end up redoing large chunks of work instead of saving time. The interface also feels a bit crowded at times, and simple tasks like accepting multiple small jobs or managing uploaded files take more clicks than they should. Finally, I've had some concerns about how client data is handled, which makes me hesitant to fully trust the platform with sensitive content. Review collected by and hosted on G2.com.

One of the main features today is its near-total integration with AI, which helps improve translations and localizations; providing solid support even for the most experienced translators. Review collected by and hosted on G2.com.

Everything on the platform works well for me; maybe the preview of the source text is a bit of a hassle, but in most cases it isn't. Review collected by and hosted on G2.com.

The ability to find contracts on a single platform, track their progress and work simultaneously using translation memory tools, glossaries and integrated AI, with a comprehensive review and editing workflow involving all the relevant parties Review collected by and hosted on G2.com.

The visibility of the segments is not ideal; the spaces are often difficult to see with the naked eye.

Certain functions, such as ‘apply to all’ for translations, lack sufficient precision and can easily lead to errors. The editing and review process is too tedious.

You have to filter the segments to view those that have been edited one by one, unfilter once done, and then filter again to view the comments. As a result, it’s easy to miss an edit or a comment. This needs to be more seamless.

I never receive a notification when the text has been sent back for approval, which means I have to check regularly to see if a project has turned green, and this can slow down the workflow.

The project (available, delivered, etc.) page isn't clear enough in my opinion Review collected by and hosted on G2.com.

The interface is user-friendly for all stakeholders using it.

The API documentation available has allowed us to create some integrations and automations on our end.

The support is excellent! The team replies to all our questions quickly and is always willing to help. Review collected by and hosted on G2.com.

We regularly encounter issues and log errors that cannot be resolved on our end, requiring us to contact the support team for assistance. In many cases, there is no clear explanation for the root cause. For example, a temporary connectivity issue during project creation can result in persistent problems throughout the project's lifecycle, ultimately forcing us to recreate the entire project from scratch. Or the cost calculation process can take an unexpectedly long time without any reason. Even for relatively small files, generating the log file can sometimes take up to 30 minutes.

On a side note, the vendor payment is very limited, which doesn't allow us to add specific price types such as fixed rates, additional fees, minutes. It's very limited to a few rates and doesn't allow the PMs to manually add some extra costs. Review collected by and hosted on G2.com.

What I like most about WXRKS is its overall workflow efficiency and how well it supports my day-to-day translation tasks. The UI/UX is clean and intuitive, making it easy to navigate and move between segments without unnecessary distractions.

A feature I like is the Sous-Chef Suggestion. It offers helpful, context-aware suggestions that speed up my work. This has noticeably improved my productivity, especially when I’m handling repetitive content or larger translation projects like one I completed on April 30 which had 30,000 words and I only had 10 days to work on it.

Overall, WXRKS has improved my workflow by making translation and review more structured, efficient, and less time-consuming, while still keeping the quality of my work high. Review collected by and hosted on G2.com.

Maybe you could add some of the more important layout preferences to the top tab for easier access—for example, spacing, paragraph settings, and import/export buttons. Review collected by and hosted on G2.com.

As a localisation team working closely with creatives, wxrks has stood out as a platform that genuinely understands agency workflows rather than forcing localisation into a rigid production model. From a UI / UX perspective, the interface is clean and intuitive, but more importantly it is operationally efficient. Features like the drag‑and‑drop asset handling, clear job dashboards, and side‑by‑side language views save us hours each week compared to manually tracking files and versions. We’re not searching for the latest copy or chasing approvals - everything is clearly surfaced in one place.

In terms of workflow improvement, wxrks has helped us move localisation upstream. Centralised briefs, reusable workflows, and automated handoffs mean localisation starts alongside creative development, not after it. Built‑in status tracking and notifications reduce day‑to‑day PM overhead and eliminate many of the manual check‑ins that used to slow us down.

The platform’s integrations have been particularly valuable in an agency environment. Connecting localisation tasks directly with our creative and content tools reduces file duplication and versioning errors, and makes collaboration with designers and copywriters far more fluid. Localised assets feel like part of the same production ecosystem, not a separate process.

On performance, wxrks copes well with high‑volume, multi‑market campaigns. Batch handling, consistent turnaround times, and stable platform performance allow us to scale without adding process complexity, even during peak campaign windows. From a pricing / ROI standpoint, the value is clear. The reduction in rework, manual coordination, and turnaround time has had a measurable impact on delivery speed and internal costs. It’s not just a licensing investment, it directly improves utilisation across the team.

Support and onboarding have also been strong. Our initial setup and implementation has been straightforward and very collaborative, and ongoing support continues to feel practical and knowledgeable rather than generic. The team understands localisation challenges in creative contexts, which shortens the learning curve and makes optimisation conversations genuinely useful. One unexpected benefit has been how wxrks elevates localisation conversations internally. Clear data, visibility, and consistency make it easier to demonstrate impact to stakeholders and position localisation as a strategic creative function rather than a production afterthought.

Finally, the platform’s use of AI and intelligence - from automation to linguistic assistance and quality signals - adds real value without getting in the way. These capabilities help us move faster and focus human expertise where it matters most: cultural nuance and creative intent. Overall, wxrks has helped us deliver localisation that is faster, more collaborative, and more creatively aligned: exactly what’s needed inside a modern creative agency. Review collected by and hosted on G2.com.

wxrks already does a great job of supporting fast, collaborative localisation in a creative environment. Continued refinement in the following areas would make an already great platform even more effective as teams and workloads scale, and are shared very much in the spirit of continuous improvement.

UI / UX

The interface is clear and well structured, especially for day‑to‑day tasks. One area that could be even smoother is bulk or advanced actions (for example managing multiple assets or languages at once), which sometimes feel a little hidden. Bringing these actions closer to the surface, perhaps through shortcuts or a power‑user view, could make large projects even faster to manage.

Integrations

The existing integrations work well and fit naturally into a creative workflow. Occasionally, when late changes are made in source tools, it would be helpful to have clearer visibility on whether everything has fully synced. Small improvements around real‑time sync indicators or version clarity could further reduce manual checks.

Performance

Performance is generally solid, even with complex multi‑market campaigns. During very large or peak projects, clearer feedback on background processing or load times would be helpful, mainly to give teams extra reassurance while working at scale.

Pricing / ROI

From a value perspective, the platform clearly saves time and reduces rework. One thing that could strengthen this even more is additional reporting that highlights efficiency gains, such as time saved through automation or reduced handovers, which would help teams demonstrate ROI more easily to stakeholders, and an open analytics tool for all users rather than a license-based model.

Support / Onboarding

Support has been consistently responsive and knowledgeable, which we really appreciate. Onboarding is straightforward and responsive, though having further video-based guides for localisation PMs and linguists would go well to supplement the user experience.

AI / Intelligence

AI features are useful and well integrated into the workflow. Providing a little more transparency around AI suggestions, such as confidence indicators or brief explanations, could increase trust and encourage broader adoption, particularly for brand‑critical content. Review collected by and hosted on G2.com.

Wxrks brings a new approach to translation and localization. The integrated AI functions are innovative – somebody really sat down and thought what could be helpful for the localization process and what is missing and/or possible with the current state of technology. The suggestions are usually of a high standard. Review collected by and hosted on G2.com.

The loading times are usually too slow, disrupting the all important flow, especially during edting and QA steps in localization. Some important functions were initially absent or difficult to find or use or remain so. Sometimes, the plethora of functions gets in the way of the actual work, like clutter, as most of them aren't always necessary. UI could be improved and compacted more to have a better overview of the body of text, which is essential for localization jobs. If I remember correctly, there's no download option for bilingual files (or monolingual target files), e.g. to conduct an external spellcheck, print out the document or see it in another environment (such as Word or Powerpoint) which is sometimes helpful, sometimes necessary Review collected by and hosted on G2.com.

I find wxrks's expert feature very useful for translating, as it provides broader context for technical terms. I also like that it keeps pace with newer technology, staying updated and relevant. When it comes to AI, I appreciate that wxrks is more accurate, and I nearly never encounter any problems with hallucination. I really rely on wxrks for this reason. Additionally, the initial setup was very easy because it's user-friendly, and we had no problems adapting to the new tools. Review collected by and hosted on G2.com.

To my everything is PERFECT! Review collected by and hosted on G2.com.

It's very easy to use, intuitive and simple to navigate. I love how the experience follows the mindset of a PM or Linguist (depending on the viewpoint). Also, the team at wxrks are so easy to communicate with and aside from being responsive they're just so human and wonderful. We've never ran into any performance issues and are exploring more on integrations with them. Review collected by and hosted on G2.com.

I think some features are trickier to understand, such as assigning linguists per specific language pair and maybe there could be an option to assign a PM to certain tasks such as copywriter or proofreader Review collected by and hosted on G2.com.