--- title: BulkSMS.com Reviews meta_title: 'BulkSMS.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 266 reviews by the users' company size, role or industry to find out how BulkSMS.com works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 266 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # BulkSMS.com Reviews **Vendor:** BulkSMS.com **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 266 ## About BulkSMS.com BulkSMS.com provides application-to-person (A2P) messaging services to large and small businesses, public benefit organisations and individuals. Using our platform, our clients are able to quickly deploy short and important SMS text messages. Our SMS platform allows for SMS API integration, SMS voting, SMS information services, SMS campaigns and more. ## BulkSMS.com Pros & Cons **What users like:** - Users value the **reliability and simplicity** of BulkSMS.com, making bulk messaging quick and effortless for businesses. (3 reviews) - Users appreciate the **ease of use** of BulkSMS.com, finding it straightforward for sending bulk messages effortlessly. (2 reviews) - Users value the **reliable API access** of BulkSMS.com, enabling fast message delivery and seamless integration into applications. (1 reviews) - Users appreciate the **effective campaign management** of BulkSMS.com, enabling direct outreach and excellent audience engagement. (1 reviews) - Users praise the **connectivity across multiple countries** with BulkSMS.com, valuing its easy-to-use interface. (1 reviews) - Users appreciate the **efficient setup and real-time updates** from BulkSMS.com, saving time and enhancing customer communication. (1 reviews) - Users love the **easy setup** of BulkSMS.com, allowing for quick implementation and efficient resource allocation. (1 reviews) - Effective (1 reviews) - Fast Service (1 reviews) - Features (1 reviews) **What users dislike:** - Users find the **interface not intuitive** , indicating that ease of use could be significantly improved. (2 reviews) - Users find the **interface not user-friendly** , struggling with ease of use despite understanding phone number entry. (2 reviews) - Users find the **old user interface** of BulkSMS.com lacking modernity, despite its simplicity and functionality. (1 reviews) - Users appreciate BulkSMS.com’s ease of use but face **integration issues** that limit advanced functionality and usability. (1 reviews) - Users find BulkSMS.com **lacks advanced integrations** , making it feel outdated despite its ease of use. (1 reviews) - Missing Features (1 reviews) - UX Improvement (1 reviews) ## BulkSMS.com Reviews ### 1. Easy to use and very reliable! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2020 **What do you like best about BulkSMS.com?** Super easy to use and the user interface is really easy to understand **What do you dislike about BulkSMS.com?** low credit notifications not enabled by default so our account ran out of credits twice. I finally realized that we needed to enable the alert so hopefully next time we do not run out of credits. **Recommendations to others considering BulkSMS.com:** Very reliable product! Super easy to setup! I would highly recommend this product! **What problems is BulkSMS.com solving and how is that benefiting you?** Everything works great! Messages are reliable ### 2. Very simple to use software and their support services are really good. **Rating:** 5.0/5.0 stars **Reviewed by:** Kirstin V. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2020 **What do you like best about BulkSMS.com?** Its simple to use and effective commuinication tool that allows me to quickly send messages to my students / parents **What do you dislike about BulkSMS.com?** I have not experienced any downsides to using it **Recommendations to others considering BulkSMS.com:** If your looking for software that is simple to use and effective communication tool then BulkSMS is a good option **What problems is BulkSMS.com solving and how is that benefiting you?** i use this software for marketing as well as a tool to communicate with my students and parents ### 3. Simple solid SMS solution to individuals and companies. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2020 **What do you like best about BulkSMS.com?** More than one option to send SMS and receive a reply back. Choose between, Desktop app, Browser or use API. Think there also mobile apps available, but I have never installed and used it myself. **What do you dislike about BulkSMS.com?** There is no capability to send images, i.e MMS from the system. We had a lot of requests for this and they could help us. Clients went another route and we lost revenue because of this. **Recommendations to others considering BulkSMS.com:** Great product with great support. **What problems is BulkSMS.com solving and how is that benefiting you?** Bulk communicates to thousands of contact to get all on the same page within seconds. Also helps to communicate to contact on his birthday, which builds brand loyalty. ### 4. Solid and Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** J.R. C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** We appreciate the ease of integration and the ease of use for our clients. **What do you dislike about BulkSMS.com?** Our biggest issues to date is the 1000 text per day limit and two-way messaging. We understand that this can be solved, and we look forward to doing so. **Recommendations to others considering BulkSMS.com:** Use the APIs, documentation and support, and the integration will be easy. **What problems is BulkSMS.com solving and how is that benefiting you?** Our problems are mass texts and two-way messaging so that our clients can communicate with their customers. With support and the APIs we see a way to resolve the issues we encountered in the past. **Official Response from Samantha van Putten:** > Thanks for your review, J.R. Absolutely we can increase your daily send limit. If you haven't managed to do that yet, let me know and I'll check in with our Support Desk. We wish you and your customers happy sending! ### 5. Great, reliable service **Rating:** 4.5/5.0 stars **Reviewed by:** Jason M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about BulkSMS.com?** We've been using BulkSMS for more than 10 years. It's been faultless. We've gone from sending a few hundred SMS a month to over 50,000 SMS a month. It's scaled up perfectly. **What do you dislike about BulkSMS.com?** There were always cheaper options out there - so BulkSMS didn't come across as competitive until you sent much larger volumes. **What problems is BulkSMS.com solving and how is that benefiting you?** Sending SMS from our SaaS application. Great reliability. ### 6. Perfect for contacting employees about shift changes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about BulkSMS.com?** It can be used at anytime and has a feedback system if message is received **What do you dislike about BulkSMS.com?** the importing of contacts is a little tricky **Recommendations to others considering BulkSMS.com:** The most easiest software available for bulk sms **What problems is BulkSMS.com solving and how is that benefiting you?** Contacting employees regarding changes in shift starting times and any other news that needs to be communicated with a large group of people at once. ### 7. Reliable service at a great price **Rating:** 5.0/5.0 stars **Reviewed by:** Simone F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** The API service is very easy to use. You can start sending SMS in minutes. The interface is very simple and intuitive. You can see the history of sent messages and check the status of the delivery. We like the interface but we prefer the API service that allows a very easy integration to our internal system. **What do you dislike about BulkSMS.com?** Changing the sender ID is not very easy and quick. **What problems is BulkSMS.com solving and how is that benefiting you?** Now we can communicate with our customers, just integrating their API service. ### 8. BulkSMS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2021 **What do you like best about BulkSMS.com?** Being able to send multiple tests that still sound personal **What do you dislike about BulkSMS.com?** That each sms isn't personal. there is no real downside **What problems is BulkSMS.com solving and how is that benefiting you?** How to contact people at different stages of their learning journey ### 9. Very recommendable for Recruiting. **Rating:** 5.0/5.0 stars **Reviewed by:** MaryJane E. | Recruitment Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about BulkSMS.com?** I totally love their services as the response team for help is quick and fast. Can share your SMS with your hr team and can also revoke at any time. SMS never expires. **What do you dislike about BulkSMS.com?** None at this time. as the services are perfect and affordable for new starters, gives you options you can afford. **Recommendations to others considering BulkSMS.com:** If the budget suits yours, then goo for it, highly recommended **What problems is BulkSMS.com solving and how is that benefiting you?** Send SMS's in one click and reaches out to my candidates professionally and it provides the analyzed feedback about the bulk SMS sent. ### 10. They run my monitoring! **Rating:** 4.5/5.0 stars **Reviewed by:** Clinton A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2020 **What do you like best about BulkSMS.com?** They are reliable and communicate every possible stoppage to their clients. **What do you dislike about BulkSMS.com?** Nothing really. They have been the back bone of my monitoring for years. **Recommendations to others considering BulkSMS.com:** Use Them! They are great! **What problems is BulkSMS.com solving and how is that benefiting you?** I use them to send mail 2 sms . All monitoring alerts and info messages are channeled through them. ### 11. Effective Marketing SMS Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Maria L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2020 **What do you like best about BulkSMS.com?** Great features, user friendly and easy to navigate. **What do you dislike about BulkSMS.com?** Needs more Newsletter or tool update notice to be sent to Subscribers to know more about it. **Recommendations to others considering BulkSMS.com:** I recommend it if you are looking to integrate it to crm **What problems is BulkSMS.com solving and how is that benefiting you?** Receives more response from target market, communication sent real time ### 12. Great Service **Rating:** 4.0/5.0 stars **Reviewed by:** Michael M. L. | Business Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** Ability to import data from an external database with ease and efficiency. The scheduled sending of communication makes marketing easy! **What do you dislike about BulkSMS.com?** Daily limit of texts especially with a large database **Recommendations to others considering BulkSMS.com:** Ease of use and picking of country codes unlike others. For the South African market definitely opt for BulkSMS for communications needs. Affordable too. **What problems is BulkSMS.com solving and how is that benefiting you?** I’m solving a communication issue driven by social media where information isn’t easily captured by the audience. **Official Response from Samantha van Putten:** > Thanks for your review, Michael. I am sorry you've run into the daily send limit on, what sounds like, more than one occasion. We're happy to increase it if necessary. Please let me know if you need help with that? ### 13. Great service **Rating:** 4.5/5.0 stars **Reviewed by:** Prosper G. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** We like the easy to use API which enables us to connect to our account via different apps and send text messages with different sender ID. We also like the availability rate of the platform and the good support team. **What do you dislike about BulkSMS.com?** Language Internationalisation missing on the website. **Recommendations to others considering BulkSMS.com:** Nothing **What problems is BulkSMS.com solving and how is that benefiting you?** We use Bulksms to send text messages from our customers CRM applications, with the benefits of streamlining their business process. **Official Response from Samantha van Putten:** > Thanks for the review, Prosper. I'd love to find out more about your concerns around language internationalisation? You can send unicode messages through our platform. If this isn't what you mean, please let me know? ### 14. Reliable, Efficient & Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about BulkSMS.com?** We used as a first time user this year. The team was friendly and efficient and sending out our first campaign simple for a newbie. Setting up our account was a matter of minutes and we even got a bonus school discount! **What do you dislike about BulkSMS.com?** Nothing bad to report. We haven't experiencied any downsides in our experience with BulkSMS **Recommendations to others considering BulkSMS.com:** Worth it especially for schools/non profits **What problems is BulkSMS.com solving and how is that benefiting you?** Contacting people that we couldn't reach by email/other channels using BUlkSMS really worked in our case. ### 15. Great solution to reach your people **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about BulkSMS.com?** Really like the ability to monitor all your contact and replies from one place. BulkSMS is a great and covenient way to reach your people, but also to organize your contacts! One is also able to interact with the system on multiple platforms which work well! **What do you dislike about BulkSMS.com?** So far so good. We don't dislike anything... yet. :) **Recommendations to others considering BulkSMS.com:** its a good solution for sending bulk sms. **What problems is BulkSMS.com solving and how is that benefiting you?** Reaching people is important and often using other platforms required data or an internet connection that some of our people don't have access too. With BulkSMS we overcame that limitation. Sms's always go out and reach the people. ### 16. Easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2020 **What do you like best about BulkSMS.com?** it is easy to use. I never have trouble navigating the platform **What do you dislike about BulkSMS.com?** Nothing. I would highly recommend it to others. **Recommendations to others considering BulkSMS.com:** Quick, easy to use, you can add or remove numbers as you wish. **What problems is BulkSMS.com solving and how is that benefiting you?** Notifying partners to check their emails ### 17. Bulk SMS - Ease communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about BulkSMS.com?** Bulk SMS is the ideal platform to send to a large number of clients and to receive related responses. The support team is brilliant and **What do you dislike about BulkSMS.com?** You still have to jump between the legacy system and new system to get reporting, would be nice if the two can be integrated. Reporting restricted to 100 000 lines would be nice if large campaigns can be accommodated in reporting. **Recommendations to others considering BulkSMS.com:** Very easy and fast way to send a large number of SMS's **What problems is BulkSMS.com solving and how is that benefiting you?** Very easy to communicate with clients and to send reminders way more effective than the old SA Postal service. The best benefit is it is a quick and easy way to communicate and to keep track of campaigns. ### 18. Effortless sms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2020 **What do you like best about BulkSMS.com?** It's very easy to set up and administrate. **What do you dislike about BulkSMS.com?** The option to get notified of low credits should be default, in my opinion. **Recommendations to others considering BulkSMS.com:** Set the option to let you know when your credits are running low on, otherwise the credits may run out without you knowing, leaving you without the service until you realise there's an issue. **What problems is BulkSMS.com solving and how is that benefiting you?** We monitor our servers and hardware performance, and get notified when something breaks. ### 19. User friendly, efficient and cost saving tool used to effortlessly communicate with clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Ndipiwe O. | Managing Director and Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2020 **What do you like best about BulkSMS.com?** The app, in regards to sending group messages. **What do you dislike about BulkSMS.com?** There are no downsides for me and my team. **Recommendations to others considering BulkSMS.com:** Register ad start using this service. It will help your business grow. **What problems is BulkSMS.com solving and how is that benefiting you?** Contacting clients directly and efficiently. A ### 20. Reliable and used for 5+ years **Rating:** 5.0/5.0 stars **Reviewed by:** Graham Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2020 **What do you like best about BulkSMS.com?** Simple way to communicate with patients about upcoming appointments and birthdays. Love that you can schedule the sms to be sent at any time. **What do you dislike about BulkSMS.com?** If the sms could be longer that would help - we are often short of just a few words and must then send another sms **Recommendations to others considering BulkSMS.com:** It’s a pleasure to use and patients appreciate the reminders **What problems is BulkSMS.com solving and how is that benefiting you?** Keeps us in touch with patients due for their upcoming appointments, patients appreciate the reminders. ### 21. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about BulkSMS.com?** The fact that it is so easy to use and works so well. **What do you dislike about BulkSMS.com?** There is nothing I do not like about BulkSMS **Recommendations to others considering BulkSMS.com:** Definitely use it. **What problems is BulkSMS.com solving and how is that benefiting you?** I am making it easy to spread marketing campaigns using BulkSMS. ### 22. Rescue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about BulkSMS.com?** The always-on and available system. The comfort in knowing SMS has a better chance of being delivered to the destination number than a data message, even though the signal quality is weak **What do you dislike about BulkSMS.com?** The Mobile app is a bit iffy with contacts and groups **Recommendations to others considering BulkSMS.com:** Setup groups and contacts **What problems is BulkSMS.com solving and how is that benefiting you?** Reaching all Rescue members quickly and guaranteed delivery. Always know that a required rescue volunteer gets the message or call for assistance. Centralized and coordinated communication platform ### 23. Great service and very reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about BulkSMS.com?** The credits are loaded very fast and the easy of the interface **What do you dislike about BulkSMS.com?** Nothing to dislike about Bulksms. Great. **Recommendations to others considering BulkSMS.com:** Great service. Site is never down and credits loaded very fast **What problems is BulkSMS.com solving and how is that benefiting you?** communication to our klients ### 24. User friendly system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2020 **What do you like best about BulkSMS.com?** Been using this system for over a year an been able to send bulk messages to my clients by simple loading in their numbers and send one message to everyone. Easy to use and saves time **What do you dislike about BulkSMS.com?** I wish it had an automatic platform to send messages at a certain time **Recommendations to others considering BulkSMS.com:** If it can be integrated with google calendar, would be perfect **What problems is BulkSMS.com solving and how is that benefiting you?** Sending broadcast messages to all my clients at once ### 25. Easy to use friedly pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Thanasis L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** Easy to integrate with our system and easy to handle the platform **What do you dislike about BulkSMS.com?** I will appreciate better offers from time to time **Recommendations to others considering BulkSMS.com:** To read every detail when comparing with other competitors **What problems is BulkSMS.com solving and how is that benefiting you?** We communicate with our clients about their order problems and inform them about the shipping details. Our clients get their msg immediately and we earn time ### 26. bulksms is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2020 **What do you like best about BulkSMS.com?** i like being able to reach all my customers phone’s every time i have new products and bulksms allow me to do just that and easily **What do you dislike about BulkSMS.com?** their app is kinda outdated but i usually use the website on my computer so it’s not really a problem **Recommendations to others considering BulkSMS.com:** if you need a simple solution to reach your customers via sms, bulksms is the way to go **What problems is BulkSMS.com solving and how is that benefiting you?** reaching all my customers by sms ### 27. Great product and service! **Rating:** 5.0/5.0 stars **Reviewed by:** Theo v. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** Simple interface. People you can talk to. And that reply to your requests. **What do you dislike about BulkSMS.com?** Sometimes the webhook callbacks are a bit delayed, but they are working on it. **What problems is BulkSMS.com solving and how is that benefiting you?** We need a transactional communication channel with mobile phone owners. BulkSMS solved that problem. We really like their simple way of allowing replies to SMSs sent by us. ### 28. Good reliable service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about BulkSMS.com?** Simple and easy to use. Used it for many years and haven't had any issues. **What do you dislike about BulkSMS.com?** Needs a little more functionality for managing contacts. **What problems is BulkSMS.com solving and how is that benefiting you?** Quick reliable communication to users ### 29. Bulk SMS is the best platform, for any sms messaging. **Rating:** 5.0/5.0 stars **Reviewed by:** Lwandiso H. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2020 **What do you like best about BulkSMS.com?** History of the work done is my best part, that makes it easy to refresh the memory on the sms sent to receipients. **What do you dislike about BulkSMS.com?** I do not have any dislike, except that the platform does not have an icon to populate the contact numbers from cell phone devices. **What problems is BulkSMS.com solving and how is that benefiting you?** The smses helped me keep track of the work i am doing with my service partners. ### 30. Convenient Mass Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Shaun S. | Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about BulkSMS.com?** The fact that you can send a single sms and it reaches all of your employees is just the best! Your message history is available, just in case you need to prove that the sms was sent. **What do you dislike about BulkSMS.com?** Nothing to dislike really! The system works! **Recommendations to others considering BulkSMS.com:** BulkSMS is wasy to use with no fuss! **What problems is BulkSMS.com solving and how is that benefiting you?** If you have to get important information out quickly, there is no better way. ### 31. Quick and easy **Rating:** 4.5/5.0 stars **Reviewed by:** Theulice c. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** It’s so quick and easy to import and schedule sms to be sent. I greatly like the fact that my sms are saved and I can just select them again. Buying of credits is also quick and easy. Made getting in touch with clients so much easier **What do you dislike about BulkSMS.com?** It took long to load the contacts the first time. **Recommendations to others considering BulkSMS.com:** I would recommend bulkSMS as it is not time consuming and it is easy to navigate and use **What problems is BulkSMS.com solving and how is that benefiting you?** Reaching clients and customers quickly and easily. Lessens the time to send out promotions ### 32. Ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Chris S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2020 **What do you like best about BulkSMS.com?** Utilising bulk sms via api so we can automate our customer service **What do you dislike about BulkSMS.com?** not supporting bundle sms. Most customers now have bundles that include sms and they can not use it to generate tokens or get balance **Recommendations to others considering BulkSMS.com:** recommended for one way communication **What problems is BulkSMS.com solving and how is that benefiting you?** Limitless communication to customers regarding news, features, etc ### 33. Reliable easy to use system **Rating:** 5.0/5.0 stars **Reviewed by:** Greg D. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2020 **What do you like best about BulkSMS.com?** Easy integration and prompt helpful support **What do you dislike about BulkSMS.com?** Admin dashboard user interface could possible benefit from a bot of an upgrade. **What problems is BulkSMS.com solving and how is that benefiting you?** Messaging integration, quick to setup and activate. ### 34. Educational use of Bulksms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about BulkSMS.com?** The ease of adding bulk contact numbers. **What do you dislike about BulkSMS.com?** The difficulty to remove numbers in bulk. **Recommendations to others considering BulkSMS.com:** n/a **What problems is BulkSMS.com solving and how is that benefiting you?** Quick alerts and communications with different groups or all at once. ### 35. Very flexible platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Stuart B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** Api access, intuitive backend, ability to creat groups and speed at which new outbound names are made live. **What do you dislike about BulkSMS.com?** short number access would be great but not essential. **Recommendations to others considering BulkSMS.com:** use the trial, be amazed. **What problems is BulkSMS.com solving and how is that benefiting you?** Saving people from getting flooded out when river lebels rise, alerts when our network components go off line. ### 36. BULK SMS - ONE STOP SOLUTION **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley W. | Professional Services / IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** The ease of integration to allow our production systems to seamlessly send out Bulk SMS communications in parallel with simplified management and reporting. **What do you dislike about BulkSMS.com?** There is nothing to dislike about this product ... Amazing 5 stars ***** **What problems is BulkSMS.com solving and how is that benefiting you?** The ability to centrally manage the communications with our customers in this space ### 37. Great SMS gateway **Rating:** 5.0/5.0 stars **Reviewed by:** Ndivhu S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** Easily accessible payment gateway, i will recommend to friends and family **What do you dislike about BulkSMS.com?** to be honest nothing, they have the best system **Recommendations to others considering BulkSMS.com:** First stop when it comes to SMS gateway, i will recommend Bulksms to friends, business associates and family **What problems is BulkSMS.com solving and how is that benefiting you?** i have been able to communicate with our customers overtime ### 38. Time flies by - So many years now! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** The longevity of the company. Fast and detail support when required (not often) but when used always helpful and find a solution. **What do you dislike about BulkSMS.com?** Hard to think of a dislike, not had reason to think "Why I'm I using bulksms' rather the opposite. **Recommendations to others considering BulkSMS.com:** Check the price of texts, sending options, make use of the Sender IDs, integrate/use the APIs **What problems is BulkSMS.com solving and how is that benefiting you?** API interface is good, plus use of Sender IDs are prefect which are not limited to just phone numbers for also any word(s) up to 11 characters. ### 39. Top tier customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about BulkSMS.com?** Customer reps that provide detailed answers to your questions at anytime. **What do you dislike about BulkSMS.com?** Nothing so far, it fulfilled everything I was looking for in such a service. **Recommendations to others considering BulkSMS.com:** If you want the ability to easily send messages using an api as well as customer support that will respond promptly with solid advice at 3 in the morning, look no further! **What problems is BulkSMS.com solving and how is that benefiting you?** I have been able to easily send SMS messages to clients based on their interactions with our web app using BulkSMS's simple API ### 40. Works perfectly with PC Repair Tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Karl M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** Easy to access API for developers, Well priced. **What do you dislike about BulkSMS.com?** No problems with customer service or the services offered. Everything just works. **Recommendations to others considering BulkSMS.com:** Give the trial a go. Nothing to loose! **What problems is BulkSMS.com solving and how is that benefiting you?** Allows us to contact customers directly via our CMS system PC Repair Tracker ### 41. Been a happy customer for the last 14+ years. **Rating:** 5.0/5.0 stars **Reviewed by:** Lourens O. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about BulkSMS.com?** User friendly interface. Systems are always up and available. Pricing is reasonable. **What do you dislike about BulkSMS.com?** I would like to have sub-accounts to allow different users to send messages from the same credit pool. **What problems is BulkSMS.com solving and how is that benefiting you?** Fast efficient communication to the mobile device of our subscibers **Official Response from Samantha van Putten:** > Thank you for your review, Lourens. And for being a long standing customer. 14 years sending SMS messages through our platform, wow, that's awesome! Thank you for your ongoing support! Have you been in touch with our team regarding sub-accounts? We do have the functionality... can you email me on marketing@bulksms.com and I'll get someone in our sales team to get in touch. ### 42. Bulky sms review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about BulkSMS.com?** The best thing is their SMSs go instantly **What do you dislike about BulkSMS.com?** They are slightly expensive compared to other companies **Recommendations to others considering BulkSMS.com:** It is a good company and they provide reports to u for sent and failed sms **What problems is BulkSMS.com solving and how is that benefiting you?** Communication problem between companies are there clients. The benefits are there is quicker response from the person you sending sms to ### 43. I have been with Bulk SMS for more than 3years and they have assisted me when I had awards with **Rating:** 5.0/5.0 stars **Reviewed by:** Lehlohonolo M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2020 **What do you like best about BulkSMS.com?** Short Codes and the speed or prompt response & record keeping **What do you dislike about BulkSMS.com?** there is honestly nothing wrong with the system. **Recommendations to others considering BulkSMS.com:** I can advice companies and institutions not to dout BULK SMS as their rates are cheaper and service is good. **What problems is BulkSMS.com solving and how is that benefiting you?** Short codes but my query was resolved in no time ### 44. The best and cheapest way to send a bulk sms out too many people. **Rating:** 5.0/5.0 stars **Reviewed by:** Frederik (Ricky) v. | Ward Committee Secretary, Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about BulkSMS.com?** Simple, Effective and Cheap for people on a budget. **What do you dislike about BulkSMS.com?** Sometimes adding new contacts can be confusing. **Recommendations to others considering BulkSMS.com:** Setup your numbers in Excel and import the numbers into BulkSMS, Easy and simple. **What problems is BulkSMS.com solving and how is that benefiting you?** My political campaign run very smoothly and everyone came out and voted because of BulkSMS ### 45. Excellent platform **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn H. | Director: Systems Division, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2020 **What do you like best about BulkSMS.com?** Cost effective easy to use communication platform which can reach users regardless of what devise they use. **What do you dislike about BulkSMS.com?** Address book maintenance is a little clumsy, more integrations would also be nice. **What problems is BulkSMS.com solving and how is that benefiting you?** Easily stay in touch with your group regardless of what device they use ### 46. Bulk sms for my small business **Rating:** 4.5/5.0 stars **Reviewed by:** Lucretia K. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about BulkSMS.com?** User friendly app. Able to get started immediately with minimum effort or training required. **What do you dislike about BulkSMS.com?** Capturing the cellphone numbers and adding the area codes. **What problems is BulkSMS.com solving and how is that benefiting you?** Getting customers to pay on time. ### 47. Bulk SMS delivers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** I can upload a prepared SMS spreadsheet. The process is simple. **What do you dislike about BulkSMS.com?** Can't load an apostrophe from spreadsheet **Recommendations to others considering BulkSMS.com:** None **What problems is BulkSMS.com solving and how is that benefiting you?** Communicate with multiple tenants at a reasonable price with a simple interface. Saves having to make multiple phone calls which saves money and time. **Official Response from Samantha van Putten:** > Thank you for your review. I'd like to know - are you using our new web app, or the older version. The updated app shouldn't give you any hassles when adding an apostrophe in your spreadsheet. Please get in touch with me and I'll guide you through the process? ### 48. Easy to use business communications platform **Rating:** 5.0/5.0 stars **Reviewed by:** Eric V. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** Ease of integration with business applications Simple SMS credit management **What do you dislike about BulkSMS.com?** User Interface of the online account management **What problems is BulkSMS.com solving and how is that benefiting you?** Communication with a widely distributed client base and internal workforce. ### 49. We've been using BulkSMS for years **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about BulkSMS.com?** BulkSMS has an easy to understand and use interface that allows us to purchase the right amount of credits for our use case. The technology also allows us to integrate BulkSMS into our systems to ensure a seamless experience. **What do you dislike about BulkSMS.com?** Nothing much comes to mind. Perhaps even more flexibility around the credit amounts you can purchase. **What problems is BulkSMS.com solving and how is that benefiting you?** We're ensuring the key stakeholders are notified of important business events in real time, something critical in our business. ### 50. Best Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ntando J. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about BulkSMS.com?** User friendly system and their support are always available to assist. It’s easy to navigate **What do you dislike about BulkSMS.com?** Uses same number to send sms , difficult to differentiate content **What problems is BulkSMS.com solving and how is that benefiting you?** Easy to communicate with clients with just once click ## BulkSMS.com Discussions - [How do I use the API with my php code?](https://www.g2.com/discussions/how-do-i-use-the-api-with-my-php-code) - 1 comment, 1 upvote - [How do I use the API system to automate my SMS sending?](https://www.g2.com/discussions/how-do-i-use-the-api-system-to-automate-my-sms-sending) - 1 comment, 1 upvote - [Do the sms's get sent from the same number?](https://www.g2.com/discussions/33963-do-the-sms-s-get-sent-from-the-same-number) - 1 comment, 1 upvote - [How can you send longer text messages?](https://www.g2.com/discussions/33947-how-can-you-send-longer-text-messages) - 1 comment, 1 upvote - [why can you not support bundled sms packages?](https://www.g2.com/discussions/30226-why-can-you-not-support-bundled-sms-packages) - 1 comment - [View BulkSMS.com pricing details and edition comparison](https://www.g2.com/products/bulksms-com/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+11%3A23%3A31+-0500&secure%5Bsession_id%5D=aba1fd91-6d28-4cc9-9f9d-85639f641b24&secure%5Btoken%5D=3642f4807706dd92a217840808cd407773eb8ffe3d4fa6e3c24fb7afcc667c43&format=llm_user) ## BulkSMS.com Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Functionality** - Ease Of Integration - API Call Speed - Communication Varieties **Support** - Documentation - Community Support - Professional Support **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top BulkSMS.com Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,474 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (627 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews)