--- title: BulkSMS.com Reviews meta_title: 'BulkSMS.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 266 reviews by the users' company size, role or industry to find out how BulkSMS.com works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 266 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # BulkSMS.com Reviews **Vendor:** BulkSMS.com **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 266 ## About BulkSMS.com BulkSMS.com provides application-to-person (A2P) messaging services to large and small businesses, public benefit organisations and individuals. Using our platform, our clients are able to quickly deploy short and important SMS text messages. Our SMS platform allows for SMS API integration, SMS voting, SMS information services, SMS campaigns and more. ## BulkSMS.com Pros & Cons **What users like:** - Users value the **reliability and simplicity** of BulkSMS.com, making bulk messaging quick and effortless for businesses. (3 reviews) - Users appreciate the **ease of use** of BulkSMS.com, finding it straightforward for sending bulk messages effortlessly. (2 reviews) - Users value the **reliable API access** of BulkSMS.com, enabling fast message delivery and seamless integration into applications. (1 reviews) - Users appreciate the **effective campaign management** of BulkSMS.com, enabling direct outreach and excellent audience engagement. (1 reviews) - Users praise the **connectivity across multiple countries** with BulkSMS.com, valuing its easy-to-use interface. (1 reviews) - Users appreciate the **efficient setup and real-time updates** from BulkSMS.com, saving time and enhancing customer communication. (1 reviews) - Users love the **easy setup** of BulkSMS.com, allowing for quick implementation and efficient resource allocation. (1 reviews) - Effective (1 reviews) - Fast Service (1 reviews) - Features (1 reviews) **What users dislike:** - Users find the **interface not intuitive** , indicating that ease of use could be significantly improved. (2 reviews) - Users find the **interface not user-friendly** , struggling with ease of use despite understanding phone number entry. (2 reviews) - Users find the **old user interface** of BulkSMS.com lacking modernity, despite its simplicity and functionality. (1 reviews) - Users appreciate BulkSMS.com’s ease of use but face **integration issues** that limit advanced functionality and usability. (1 reviews) - Users find BulkSMS.com **lacks advanced integrations** , making it feel outdated despite its ease of use. (1 reviews) - Missing Features (1 reviews) - UX Improvement (1 reviews) ## BulkSMS.com Reviews ### 1. Simple. Effective. Fast. Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Rene I. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about BulkSMS.com?** It is the simplest and most reliable sms sending platform you can get. **What do you dislike about BulkSMS.com?** It is slightly expensive. I wish they had more economical packages. **What problems is BulkSMS.com solving and how is that benefiting you?** Our problem is that we required an early warning system to alert our engineers when critical alarms occur in our national energy monitoring system. monitoring of our national solar power grid. Bulk sms has been an excellent choice. ### 2. Costs **Rating:** 5.0/5.0 stars **Reviewed by:** Ryle N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about BulkSMS.com?** The easy create of sender names and fast message sending **What do you dislike about BulkSMS.com?** When the message fails we do not get our money back. A way to be exceed low credits if you didnt manage to see the email for low credit. Also instead of email low credts also sms the registered mobile. **What problems is BulkSMS.com solving and how is that benefiting you?** Havent seen solutions yet. **Official Response from Samantha van Putten:** > Thank you for your review, Ryle. We hear you - the low credit notifications were being missed via email - which is why we also offer it via SMS. Let me know if we can help you with setting that up? You can send your request, with your username and the low credit level you'd like to be alerted at to my email: hello@bulksms.com. I look forward to hearing from you. Yours in messaging, Samantha ### 3. Good Software with a BUT **Rating:** 5.0/5.0 stars **Reviewed by:** Albert B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about BulkSMS.com?** Web usage is extremely simple and helpful, and Reports give us everything we need. **What do you dislike about BulkSMS.com?** Unfortunately, the Singapore Government has introduced an anti-spam feature for sending SMSs. Unless we (or BulkSMS) is registered with sgnic, SMSs are no longer sent. **What problems is BulkSMS.com solving and how is that benefiting you?** The simple usage to integrate the sms-sending into our web system is the main advantage. **Official Response from Samantha van Putten:** > Thank you for your review, Albert. Yes, we're registering Sender IDs on behalf of our customers on a daily basis. This has become business as usual with many networks worldwide and is a process we're working on and with daily. Please let us know if you need any help on this, or if you have any questions. ### 4. Bulk SMS - API plugin to lending software **Rating:** 4.5/5.0 stars **Reviewed by:** Scott L. | GM, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about BulkSMS.com?** Bulk SMS came highly recommended from our software developers for use with our Software/System as a way to send payment reminders, receipts, etc via SMS to our customers, directly our of our software via an API plug in. So far it has worked flawlessly. Prices are competitive, overall a great value. **What do you dislike about BulkSMS.com?** At this time, nothing! We've only been using the service for a few months, but we are thoroughly enjoying the ease of use, API abilities, and efficiency it has added to our organization. **Recommendations to others considering BulkSMS.com:** Bulk SMS is a great solution for anyone considering a SMS service with API plug in capability. **What problems is BulkSMS.com solving and how is that benefiting you?** We use Bulk SMS for our system generated reminder texts to both keep people informed about upcoming payments, and remind them about missed payments. We also use it for a reminder campaign for folks who have filled out paperwork but not taken advantage of our product yet. ### 5. BulkSMS - Touch your clients everywhere with SMS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2021 **What do you like best about BulkSMS.com?** That the API allows us to leverage our client data easily without having to upload it to the web interface, like in the past. Scheduling is a huge plus, and it allows us unlimited options when running campaigns for the month. **What do you dislike about BulkSMS.com?** That the amount of credits that we purchase has to be requested outside of the system because the volume is too high. However, we do get a good rate on credits but we would appreciate better rates and simplicity of invoicing when purchasing credits. **What problems is BulkSMS.com solving and how is that benefiting you?** Mass communication reaches all our clients in every reach of overseas counties. Combining the power of SMS and shortened links, we can survey engagement and metrics very easily. We have found that SMS, especially in the Southern African context, is a more successful medium to reach our clientele. ### 6. There are reasons I've used BulkSMS exclusively for so many years! **Rating:** 4.5/5.0 stars **Reviewed by:** JL R. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2021 **What do you like best about BulkSMS.com?** Focus on core functionality. There are niceties, too -- and a proper API which is hugely beneficial to those of us who want it -- but ultimately, the basic features need to be fast, easy to access, reliable. Notably, I've never run into issues with international numbers or 'edge cases', which is also good to know, now I think about it. **What do you dislike about BulkSMS.com?** It's not the cheapest, but I do find it very affordable for my needs, and I'd rather pay for something good that operates the way I want it to than just go cheap for the sake of it. **What problems is BulkSMS.com solving and how is that benefiting you?** I can quickly and easily text people from a desktop or laptop. I can broadcast notifications for business services to predefined lists of contacts. I utilise the sender functionality to be able to send information as an announcement that shouldn't be part of a text-based conversation. These are just some of the uses we have employed to date. ### 7. Works perfectly for notifying customers their devices are ready for collection without phone calls. **Rating:** 5.0/5.0 stars **Reviewed by:** Murdo M. | Director/Computer Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2022 **What do you like best about BulkSMS.com?** If you call a customer you could spend ages on the phone to explain how you fixed their device & costing you money at the same time, or not able to get through to them & keep trying, so instead send them an SMS to say it is completed & then they can call you instead or just call in to collect it. So saves our staff alot of time with less phone calls. **What do you dislike about BulkSMS.com?** I cant think of any other than maybe to get an email notification when we are starting to run low on credits as we use it integrated into our job sheet software so dont see our remaining credits on a daily basis. **What problems is BulkSMS.com solving and how is that benefiting you?** Spend less time trying to contact customers on the phone & waiting for them to call you back. So just send them an SMS to say to contact you when they can or to say that their job is completed & ready to collect. So less hours & money wasted on the phone. **Official Response from Samantha van Putten:** > Hello Murdo. Thank you for your review! We do offer a Low Credit notification service. You are welcome to send me a mail with your credit limit threshold (hello@bulksms.com) and I'll happily set it up for you. ### 8. Texting service works great. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about BulkSMS.com?** The ease of using BulkSMS. Easy to send out texts, easy to sign up. Decently priced. We use Bulk SMS with our case management system to connect with our clients. **What do you dislike about BulkSMS.com?** When we were first starting, we were having some trouble getting the service to work with a third party. I reached out a couple of times to their customer service and never heard back from them. We ended up trouble shooting on our own and got it working but the lack of follow up was concerning. **Recommendations to others considering BulkSMS.com:** Get specific instructions from software company on how to connect the two services. **What problems is BulkSMS.com solving and how is that benefiting you?** We are using Bulk SMS to connect with clients through our case management system. The ability to text our clients their appointment times and to get confirmations back from them. Also to send reminders and other case-related information to our clients is so convenient. ### 9. Really fast messages, innovative ways are being implemented with messages. **Rating:** 4.0/5.0 stars **Reviewed by:** Dimitris A. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2022 **What do you like best about BulkSMS.com?** My credits do not need renewal , and don't get erased after not being used. **What do you dislike about BulkSMS.com?** I cannot send messages with Greek characters (letters) which is my language, without being charged an extreme price. **What problems is BulkSMS.com solving and how is that benefiting you?** I am not sure about that, but seems like they are constantly improving their service. ### 10. It just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about BulkSMS.com?** We're a talent agency with lots of talent on our books that we need to keep up to date. We can send an SMS to all booked talent at once to let them know what's happening with wardrobe and shoot days. This saves us precious time when we have lots of jobs confirmed. We also know that the talent gets the info that they need. **What do you dislike about BulkSMS.com?** I can't think of anything, it does what we need it to. **What problems is BulkSMS.com solving and how is that benefiting you?** It's handy to reach more than one person at a time. We sometimes have up to 20 people needed at a single shoot, so sending out the info just once saves us lots of time and lets me focus on new briefs. ### 11. Great Service and Integrating solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2022 **What do you like best about BulkSMS.com?** The functionality to upload a file with the SMS Templates from our SQL Server on reqeust. This allows non-Webhook processes like TSQL to process the file and upload it to BulkSMS. The API is handy when having a process that needs to send SMSs based on certain trigers **What do you dislike about BulkSMS.com?** The difficulty of implementing the API to Python. From the documentation, I could not find any Python Related Syntax or assistance. If there is a few more languages to see how the API is being implemented would be useful for developers with less experience **Recommendations to others considering BulkSMS.com:** An excellent option with fair pricing that can help your business. If you have a developer who can integrate bulk SMS with your systems and create seamless processes **What problems is BulkSMS.com solving and how is that benefiting you?** Sending OTP and Confirmation SMS. We are using BulkSMS for Notifications of critical SQL Server Tasks. Promotions SMS Campaigns to our business base. Integration with existing processes that are in place. ### 12. BulkSMS has been our go to for B2B and B2C SMS delivery throughout the last 2 years. **Rating:** 4.0/5.0 stars **Reviewed by:** Robin S. | Comms Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about BulkSMS.com?** Easy and intuitive interface is great and made it very quick to get up and running with using the software and sending SMS's **What do you dislike about BulkSMS.com?** The confusion between browser and app versions with the App having much more functionality **Recommendations to others considering BulkSMS.com:** It's a good DIY bulk SMS software. Esp good for a small business. **What problems is BulkSMS.com solving and how is that benefiting you?** Being able to contact customers who are not responding to email and being able to support product release and update info. ### 13. Good service. Bit pricier. **Rating:** 4.0/5.0 stars **Reviewed by:** Amir T. | Booking and scheduling coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about BulkSMS.com?** Easy to use/recharge. The onboarding process was very clean and easy. They provide API integration as well which works with most of the systems. As compared to other companies in the market I would say they are easy to work with. **What do you dislike about BulkSMS.com?** Their pricing is a bit on the expensive side as compared to local competitors in UAE. Might be all right in the UK but not here. The website can be improved as there is a login bug. **What problems is BulkSMS.com solving and how is that benefiting you?** It is much easier to share schedules and job information with the workforce. Saves a lot of administration time day-to-day. Great with delivery as well no delays faced. ### 14. Flexible and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Jochen S. | Master Trainer and Coach; Public Speaker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about BulkSMS.com?** The key to an SMS delivery service is the reliability of delivery and BulkSMS has that. It is also user-friendly and flexible to use **What do you dislike about BulkSMS.com?** Nothing :) It is good as it is. Perhaps a bit cheaper I wouldn't mind :) **Recommendations to others considering BulkSMS.com:** Value for money and reliability of delivery **What problems is BulkSMS.com solving and how is that benefiting you?** Reaching out to potential partners. Some people are more likely to check an SMS on their phone rather than email ### 15. BulkSMS Service Provider for Research Setting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2022 **What do you like best about BulkSMS.com?** Templates and importing a mass selection of contacts. Feedback on whether sms's were delivered succesfully. Easy to use and to teach others. **What do you dislike about BulkSMS.com?** Not having different user profiles on one account. I know it is possible to better automate this process using an API, but we don't have that skillset inhouse here. We still manually load our contacts and select the participants and templates. **Recommendations to others considering BulkSMS.com:** If you have multiple participants you need to reach and are unsure if they have smart phones - reaching them via SMS is a safe way to get to them. BulkSMS is great for this as you can send prepopulated and customized templates. **What problems is BulkSMS.com solving and how is that benefiting you?** We are sending out test results to participants and reminding them to come in for follow up visits. We have hundreds or thousands of notifications that need to go out. Bulksms helps us do this. ### 16. Best service ever **Rating:** 5.0/5.0 stars **Reviewed by:** Narissa v. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about BulkSMS.com?** Its user friendly, fast and the client service is fast and effective **What do you dislike about BulkSMS.com?** That I can't send emails the same way, would love to be able to send emails the same way **Recommendations to others considering BulkSMS.com:** You won't regret using BulkSMS **What problems is BulkSMS.com solving and how is that benefiting you?** none I am much more productive time-saving better service delivery increase the number of clients I can serve ### 17. Happy Client **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about BulkSMS.com?** Excellent customer support and documentation. Simple to implement, it does what it says it does. **What do you dislike about BulkSMS.com?** Don't think of anything at the moment. Everything works well. **What problems is BulkSMS.com solving and how is that benefiting you?** We use BulkSMS for our login with 2factor authentication. ### 18. Best bulk sms provider out there **Rating:** 4.5/5.0 stars **Reviewed by:** Thendo M. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2021 **What do you like best about BulkSMS.com?** The simplicity of the code, ample documentation of the code if you are using CURL or any other form of https request function on any language. **What do you dislike about BulkSMS.com?** As of yet there's nothing I have disliked because of how simple and documented it is. **Recommendations to others considering BulkSMS.com:** Just do it, it's easy to implement and the pricing is affordable **What problems is BulkSMS.com solving and how is that benefiting you?** Having to make our own SMS sending API and sending a large volume of SMSes almost every minute, so having a working and ready-made API is the way. ### 19. Works like a charm **Rating:** 4.5/5.0 stars **Reviewed by:** Derek B. | Manager of Infrastructure and Security, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about BulkSMS.com?** Available integrations with other commonly used tools. **What do you dislike about BulkSMS.com?** Toll-free number registration expires without notice. **What problems is BulkSMS.com solving and how is that benefiting you?** Our organization used BulkSMS to create an additional layer of alerts from our network monitoring system for our high priority projects. ### 20. Best SMS Marketing Platform In The Market. **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly E. | Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2022 **What do you like best about BulkSMS.com?** Bulksms.com is very user freindly application.Customer support is A1 quality.Its simple to set bulk SMS and aslo scheduling them. Personalizing of messages is well designed and it's reports a well detailed. **What do you dislike about BulkSMS.com?** No downside so far when using this application. **Recommendations to others considering BulkSMS.com:** BulkSMS.com is very reliable applicaition.Customer support is top quality. It's very simple to set up and starting sending sms. Pricing is very fair. **What problems is BulkSMS.com solving and how is that benefiting you?** The application customer support is very responsive to any issue raised . It's super easy to procure and implement the application. Great future like scheduling and it's reports are well designed. ### 21. Its cheap and reliable than others. **Rating:** 4.5/5.0 stars **Reviewed by:** Aashish A. | Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about BulkSMS.com?** Easy web-based system that helps in managing my sms. **What do you dislike about BulkSMS.com?** Nepalese payments gateways are not available **Recommendations to others considering BulkSMS.com:** East to use **What problems is BulkSMS.com solving and how is that benefiting you?** Its become easy to send promotional SMS to my clients. ### 22. Easy to use by all employees and inexpensive for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Werner C. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about BulkSMS.com?** Easy to use, we still use the SMS via Email method, and it works great. Good communication regarding outages is appreciated. **What do you dislike about BulkSMS.com?** Have no real issues with the service; it just works. **Recommendations to others considering BulkSMS.com:** Worth the money and time to set up, I have used other services, and BulkSMS is the easiest. **What problems is BulkSMS.com solving and how is that benefiting you?** Quick communication with clients. I could send bulk SMSs via email to all of our clients. ### 23. its ok **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2022 **What do you like best about BulkSMS.com?** Quick and easy. When we purchase credits its loaded fast. **What do you dislike about BulkSMS.com?** I DO NOT LIKE that they ADVERTISE on our sms. We have paid for these credits and we need every available character space. We are actually looking to replace BULKSMS for this reason **What problems is BulkSMS.com solving and how is that benefiting you?** Quick message to parents. ### 24. Amazing SMS Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about BulkSMS.com?** BulkSMS is easy to set up. We use it to send messages to employees. Works flawlessly, and is very inexpensive. **What do you dislike about BulkSMS.com?** Documentation is a bit light, but support is very helpful so contact them with any questions. **What problems is BulkSMS.com solving and how is that benefiting you?** It allows us to send multiple SMS messages at once. We were using Twilio, but ran into batch message issues. No problems with BulkSMS ### 25. Great Experience with BulkSMS so far! **Rating:** 4.0/5.0 stars **Reviewed by:** Kieran M. | CEO, Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2022 **What do you like best about BulkSMS.com?** Easy to integrate with Zapier, which is my primary method for creating workflows for my app. Also great that I can create landing pages too. **What do you dislike about BulkSMS.com?** The style of the landing pages isn't great, would be nice to have a bit more custom design features. **What problems is BulkSMS.com solving and how is that benefiting you?** Connecting with and reminding my users to continue engaging with our app and helping them quit smoking. ### 26. Very good services **Rating:** 5.0/5.0 stars **Reviewed by:** Thanasis L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about BulkSMS.com?** The prices, and the api. Also the very helpful platform **What do you dislike about BulkSMS.com?** Everything is great. There is nothing wrong. **What problems is BulkSMS.com solving and how is that benefiting you?** Informing customers about the courier vouchers and asking them details for their order ### 27. Ok service but not that cost effective and a bit outdated now **Rating:** 2.5/5.0 stars **Reviewed by:** raymond s. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2022 **What do you like best about BulkSMS.com?** 10 years ago this was a good service with an easy api, getting a bit outdated now in the world of push notifications **What do you dislike about BulkSMS.com?** outdated now in the world of push notifications **Recommendations to others considering BulkSMS.com:** outdated now unless you can't use push notifications **What problems is BulkSMS.com solving and how is that benefiting you?** I used it to send sms messages when these were the most appropriate tool ### 28. Ease of use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about BulkSMS.com?** User interface is easy to use. Can find all the required info fairly quick. **What do you dislike about BulkSMS.com?** Cannot yet understand why credits charged by SMS are different. CAnnot find any information related to this. **Recommendations to others considering BulkSMS.com:** Change this credits mechanism and convert it to a currency. **What problems is BulkSMS.com solving and how is that benefiting you?** Security access to our platforms. Customers welcome this security addition. ### 29. Good site for sms **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about BulkSMS.com?** The convenience of using the platform. It is super easy. **What do you dislike about BulkSMS.com?** It is expensive. I used it a lot but now we dont as many countries now are 3 credits for an sms. **Recommendations to others considering BulkSMS.com:** It is very good but not cheap. **What problems is BulkSMS.com solving and how is that benefiting you?** We can send mass sms to our audience. That is very convenient. ### 30. Mobigram adds functionality to already good service **Rating:** 5.0/5.0 stars **Reviewed by:** Kate S. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2021 **What do you like best about BulkSMS.com?** Bulk SMS is the fastest and most convenient way to reach our beneficiaries. I love how we can send short and straightforward workshop reminders. I also love the new added mobigram feature as it allows us to send posters and newsletters. User friendly. Instant messaging and convenience. Creating groups for easy messaging. Beneficiaries who do not have access to the internet receive reminders. **What do you dislike about BulkSMS.com?** The word count. Easier to use with a PC and not a cell phone. **What problems is BulkSMS.com solving and how is that benefiting you?** I also love the new added mobigram feature as it allows us to send posters and newsletters. We are able to send questionnaires using BulkSMS which saves us money (and time!) on making phone calls to beneficiaries. We are able to send newsletters and posters via mobigram - no need to print and spend on courier costs. The newsletter is a soft copy meaning our beneficiaries will always have access to it. ### 31. Always there when you need it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2022 **What do you like best about BulkSMS.com?** Convenient and easy-to-use service with virtually no downtime. We've used the service from bulk-sms on a daily basis for years now and we've never had any problems. **What do you dislike about BulkSMS.com?** Not much to dislike, everything is always top notch and the prices are great. Recent redesign of their interface cleared any issues there were with the old view. **What problems is BulkSMS.com solving and how is that benefiting you?** Solving the problem of quickly sending out a text message from a PC when you can't get in touch with a client and just as easily get a response in your inbox when they can. ### 32. Great SMS system for direct communication with customers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2021 **What do you like best about BulkSMS.com?** I like the fact you can buy bulk credits that get applied toward each SMS sent to customers directly from our website. I also like that customers feel like we are updating them along the way through their post-purchase process by providing order confirmation, shipping confirmation and delivery notices via text message. **What do you dislike about BulkSMS.com?** The least helpful aspect is that you cannot easily download your SMS records list from the system. It would be better to have an option where a user can download the historical SMS messages sent. We can then transmit the data to our shopping cart platform to reach out to customers for promotions and marketing efforts. **Recommendations to others considering BulkSMS.com:** BulkSMS is a great system to send bulk SMS messages to your lists with easy to use admin panel, upload feature and credit buying feature via credit card, which instantly post to your account balance. We use it for customer purchases, follow ups and direct communication between our support staff. **What problems is BulkSMS.com solving and how is that benefiting you?** We can keep an open line of communication and allow them to know in real-time the status of their orders. The problem BulkSMS solves is the ability to keep customers satisfied without having to reach out directly. Reliable SMS messaging is a very important part of our customer work flow. ### 33. The best technical know-how and service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about BulkSMS.com?** Richard and his team have provided me with a unique custom solution for my business. The server has been great from the start. I'd highly recommend them, **What do you dislike about BulkSMS.com?** Nothing really. I've been happy with the service. **What problems is BulkSMS.com solving and how is that benefiting you?** International SMS including into difficult networks like US. ### 34. Positive experience using BulkSMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about BulkSMS.com?** Ease of use of the sms platform. Record keeping of correspondance with customers. **What do you dislike about BulkSMS.com?** Not much really. Becoming a bit expensive, compared to WhatsApp messages, for example. **What problems is BulkSMS.com solving and how is that benefiting you?** No specific issues ### 35. over 10 years business experience with bulkSMS.com we will always remain a client. **Rating:** 5.0/5.0 stars **Reviewed by:** Brent N. | member of cdas / admin general manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2020 **What do you like best about BulkSMS.com?** BulkSMS have always been on top of their game, updating their systems to the ever-changing business environment providing instant solutions with significant effect, and holding the best interest of their clients at heart. **What do you dislike about BulkSMS.com?** We have had no dislikes over the past ten years. **Recommendations to others considering BulkSMS.com:** Once you experience the convenience and advantages of BulkSMS, you will be amazed at why you did not sooner. **What problems is BulkSMS.com solving and how is that benefiting you?** Utilizing BulkSMS for over ten years has kept our company more productive and efficient in providing our clients with a quick , easy and user friendly link with us to communicate and respond fast. BulkSMS has always kept up to the trends of change in technology and always provided us with information of any new developments within the BulkSMS service. During covid lockdown BulkSMS played a huge role in mainting our communication open with our clients working from home offices and during loadshedding. BulkSMS has always ensured us as a company to be a professional and reliable service to our clients no matter the circumstances. ### 36. Great Enterprise SMS Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Kristian Z. | Information Technology Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2021 **What do you like best about BulkSMS.com?** It is a very cost effective solution. We did investigate a number of different SMS providers and the pricing was extremely favourable compared to other solutions that we looked at. We needed a solution that was flexible and that worked globally, as we are a multi-national company. Another advantage of Bulk SMS was the simplicity of the initial setup. When we first set up and integrated Bulk SMS into our systems, it was surprising how quickly we were able to get it all working with our existing systems. Bulk SMS is a great set and forget system, we rarely if ever have to log into our management account to perform any changes. **What do you dislike about BulkSMS.com?** Nothing that I can think of at the moment. The system has been highly reliable for us. **Recommendations to others considering BulkSMS.com:** Without a doubt, if you are looking for a cost-effective, simple to use, and straightforward bulk sms provider, I would recommend considering Bulk SMS amongst your short list. **What problems is BulkSMS.com solving and how is that benefiting you?** We use Bulk SMS for business-critical alerts for our IT monitoring systems. The system has been instrumental in maintaining SLAs, especially when issues arise outside of business hours, as they often do. ### 37. i got a provisional service and the stuff was great. **Rating:** 4.5/5.0 stars **Reviewed by:** Tshepo S. | network administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about BulkSMS.com?** i like the pricing and the system is easy to understand. i like the reporting **What do you dislike about BulkSMS.com?** more options to choose from, in terms of reporting **Recommendations to others considering BulkSMS.com:** try them they know what they are doing... they are professionals. **What problems is BulkSMS.com solving and how is that benefiting you?** integration with my program is easy ### 38. Great communication tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ozel O. | School Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about BulkSMS.com?** We use BulkSMS to communicate to all prospects and existing customers, at our martial arts school. Busy parents often forget to read emails and important information, however most read texts to their phone and really appreciate being kept up to date with club events. **What do you dislike about BulkSMS.com?** It would be great to have a facility to see how much credit you have left, before frantically having to top up, before sending out texts **What problems is BulkSMS.com solving and how is that benefiting you?** Instant communication in a speedy, prompt, professional manner. ### 39. Great service fro 15 years **Rating:** 5.0/5.0 stars **Reviewed by:** Nick L. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2022 **What do you like best about BulkSMS.com?** Easy to use all aspects of the system and website **What do you dislike about BulkSMS.com?** Having to log in and download what messages have been used at end of each month, should be automated. **What problems is BulkSMS.com solving and how is that benefiting you?** Ability to offer our customers sms ### 40. Effective Cloud Based SMS Communication Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Scott N. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2021 **What do you like best about BulkSMS.com?** Ability to send SMS bulk messages from a cloud source **What do you dislike about BulkSMS.com?** The product has very specific carrier settings, with no guarantee of consistent delivery. I have found that there needs to be extensive tuning, in order for the product to work efficiently. **Recommendations to others considering BulkSMS.com:** I would recommend a demo of the product and test the effectiveness of the SMS delivery. The product works with a credit system, where a user purchases blocks of SMS deliveries. Test all carrier specific settings and confirm deliveries. **What problems is BulkSMS.com solving and how is that benefiting you?** The product allows us to send bulk SMS messages to customers, employees, tenants, etc. ### 41. We have used BulkSMS for several years and are very Happy with the service **Rating:** 5.0/5.0 stars **Reviewed by:** Kathi C. | B, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2022 **What do you like best about BulkSMS.com?** The easy accessibility to the functions thank you **What do you dislike about BulkSMS.com?** The problem is how to access sent messages **What problems is BulkSMS.com solving and how is that benefiting you?** We do not have any problems that need solving at all ### 42. BulkSMS review **Rating:** 5.0/5.0 stars **Reviewed by:** Louis G. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2022 **What do you like best about BulkSMS.com?** The ability to send and receive bulk sms messages at a reduced monthly cost to the company, ensuring we know if a system is up or down. **What do you dislike about BulkSMS.com?** We have not encounterd any problems using this service, sometimes there might be downtime. **What problems is BulkSMS.com solving and how is that benefiting you?** We are able to keep an eye on all our online systems; the service allows us to receive messages when systems are down. ### 43. I was impressed on how to use the the api **Rating:** 4.5/5.0 stars **Reviewed by:** Nigel C. | Sinior Android Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2022 **What do you like best about BulkSMS.com?** The SMS API. The sms api is easy to use when integrating with other plartforms. ie inegration with payments systems. **What do you dislike about BulkSMS.com?** I am no so sure if the interface and trial credits are enough for developers to implement solutions before start subscribing **What problems is BulkSMS.com solving and how is that benefiting you?** A an App developer you might need to alert users via sms for authentic communications ### 44. Great support and integration **Rating:** 4.5/5.0 stars **Reviewed by:** Murendeni T. | Specialist Platform Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about BulkSMS.com?** I liked the local based support. They were supportive with the custom communication application we developed for notifying our clients wirh outage issues. **What do you dislike about BulkSMS.com?** There was nothing I dislike, they can just do better by adding more payment gateway options **What problems is BulkSMS.com solving and how is that benefiting you?** We using it to keep our clients on the look regarding their orders on the website and all Authentication messages ### 45. The future of business in a flash **Rating:** 4.5/5.0 stars **Reviewed by:** Maxine S. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2022 **What do you like best about BulkSMS.com?** It's very easy to navigate and extremely user friendly **What do you dislike about BulkSMS.com?** I didn't find abything that annoyed me to be honest **Recommendations to others considering BulkSMS.com:** Don't even try to do anything that is not for real business purposes. I love how jacked up their security is! **What problems is BulkSMS.com solving and how is that benefiting you?** It saves time!!!! ### 46. Exciting and knowledgeable **Rating:** 5.0/5.0 stars **Reviewed by:** Nomagugu V. | Recruitment Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2021 **What do you like best about BulkSMS.com?** Sends all messages at once User friendly Quick Reach vast audience in an extremely short period of time Effective way to engage with customers No spam filter **What do you dislike about BulkSMS.com?** Can be used by spammers People receiving unwanted messages **Recommendations to others considering BulkSMS.com:** This is a must have as It is utilised for direct sales and to acquire new customers **What problems is BulkSMS.com solving and how is that benefiting you?** Helps increase brand awareness and provide value added services to customers.also helps increase customers engagement and deliver urgent notifications to the audience ### 47. No 1 Bulk SMS Application! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2021 **What do you like best about BulkSMS.com?** This is the easiest of the bulk sms programs I have ever used. It is so easy that I have been able to convince a number of other companies to convert; by simply showing them the program on my laptop. The ability to import the contact list from other sources, using the .CSV or Excel functions, make porting from other programs very attractive. The costing is competitive and is a strong selling point. **What do you dislike about BulkSMS.com?** There is very little to dislike. Once you get used to the way the application works and realize how easy it is to use, then there is nothing that to dislike concerning the program. The lack of a cloud based application allowing us to have a central contact database to share amongst the organizations employees **Recommendations to others considering BulkSMS.com:** Simply the easiest and most productive use of your time to have this program in your organization; the costing benfits help enormously as well. **What problems is BulkSMS.com solving and how is that benefiting you?** We are able to communicate urgent messages with all the members in our organization by making use of the templates facility and the group facility under contacts. This has saved us an enormous amount of time as we do not have to send individual messages singly. The organization benefits through more efficient use of employee time and frees them up to be involved in other projects / tasks. **Official Response from Shereen Griebenow:** > Hello! Thank you for the great review. We are so glad to hear that you find our platform user-friendly, and that it helps with efficiency in your organisation. ### 48. Simple, easy to use, fast and reliable SMS service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2021 **What do you like best about BulkSMS.com?** This is a really useful service; when we need to contact our mobile phone estate with a question, or a prompt, we can do this in minutes. It tells you as you compose your message whether it will use one or more credits so you know how much you are being charged instantly and can make a decision accordingly. It is an incredibly flexible service allowing you to send an SMS from desktop, from your phone or through an app. Analysis of who has received your message and when they have been delivered is immediately available and downloadable in excel or csv files which make it very easy to interrogate and analyse. Customer services have also been really helpful when I wanted to raise the limit on the number of SMS we could send. **What do you dislike about BulkSMS.com?** I don't really have particular complaints, but maybe: - Having to format the data into delimited text files - The fact that when you want download a file, the link is practically the same colour as the text so it doesn't look clickable - I would like to be able to arrange the information in the Contacts more usefully, to arrange by customer or campaign, not just alphabetically by file name? - This is an SMS-related comment, rather than related to BulkSMS, but even though we pre-warn employees/customers etc that they will be receiving an SMS from us, a large number still expect it to be a scam **What problems is BulkSMS.com solving and how is that benefiting you?** Management of company mobile phone estate Company reminders Company alerts ### 49. Reliable affordable global SMS service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2022 **What do you like best about BulkSMS.com?** Global reach. Reasonable price. Easy API integration. **What do you dislike about BulkSMS.com?** Unable to automate credit top-up. We would welcome monthly invoices or automatic charges from the credit card. **Recommendations to others considering BulkSMS.com:** Reliable affordable SMS service with global reach. **What problems is BulkSMS.com solving and how is that benefiting you?** Able to reach our customers with alert messages. ### 50. Very good, very reasonably priced SMS gateway service **Rating:** 5.0/5.0 stars **Reviewed by:** Paul M. | Senior Network Engineer, Computer Networking, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2020 **What do you like best about BulkSMS.com?** Beyond the price, the service is easy to use, recharge, and very reliable. I have been using them for about 10 years now without a glitch. Really there is not a log more to say. The interface is easy to use. The price per message is reasonable. **What do you dislike about BulkSMS.com?** The only compliant I have is the lack of a US based payment provider. At times we have to let our card provider know the charge is ok since it is international. Beyond that, there is nothing negative to say about it. **Recommendations to others considering BulkSMS.com:** If you need a simple to use, cheap, and reliable service BulkSMS is your answer. There are no frills included, but plenty of functionality for what it is meant to be used for. **What problems is BulkSMS.com solving and how is that benefiting you?** We use BulkSMS to get message from PRTG to staff cell phone about network outages. ## BulkSMS.com Discussions - [How do I use the API with my php code?](https://www.g2.com/discussions/how-do-i-use-the-api-with-my-php-code) - 1 comment, 1 upvote - [How do I use the API system to automate my SMS sending?](https://www.g2.com/discussions/how-do-i-use-the-api-system-to-automate-my-sms-sending) - 1 comment, 1 upvote - [Do the sms's get sent from the same number?](https://www.g2.com/discussions/33963-do-the-sms-s-get-sent-from-the-same-number) - 1 comment, 1 upvote - [How can you send longer text messages?](https://www.g2.com/discussions/33947-how-can-you-send-longer-text-messages) - 1 comment, 1 upvote - [why can you not support bundled sms packages?](https://www.g2.com/discussions/30226-why-can-you-not-support-bundled-sms-packages) - 1 comment - [View BulkSMS.com pricing details and edition comparison](https://www.g2.com/products/bulksms-com/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+11%3A14%3A44+-0500&secure%5Bsession_id%5D=3b014e39-37c8-4707-aec0-c24745350196&secure%5Btoken%5D=3f696ec3bcecfa3d98b758bcac5b5bb4a9556bb40f6e6202af611487add9e3d0&format=llm_user) ## BulkSMS.com Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Functionality** - Ease Of Integration - API Call Speed - Communication Varieties **Support** - Documentation - Community Support - Professional Support **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top BulkSMS.com Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,472 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (627 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews)