User friendly. Coming from HouseCall Pro and Sage, this was an easy upgrade. BuildOps allows everything to work faster, and more efficiently. People end up running out of work because of how quickly things are getting done. The little updates here and there are not life-changing, but they are things we specifically asked for that were heard across multiple accounts. It feels good as a consumer of this program to be heard! Support is speedy and always helpful. I like that I can always reach out to someone with any questions. One of my favorite thing about BuildOps is not being limited to only using my work computer. I can use it anywhere so I can use it every day on my phone or laptop if I'm at home. Review collected by and hosted on G2.com.

Switching from Sage to BuildOps was rough. There were a ton of hiccups that caused financial issues that we did end up recovering (which is good). We have an account manager who ignored us after two weeks of having the program. There's always a learning curve with new software, so to be expected. I wish there were more training options for technicians so they could be as aware of the software as the office is since most techs were seasoned to understand Techtool/Sage over a new system. Review collected by and hosted on G2.com.

I love that everything is hyperlinked and that it's pretty simple to search up Jobs, Projects, and Purchase Orders Review collected by and hosted on G2.com.

There are certain pieces of information that I think should show up in certain areas so that I don't have to switch back to a different page to see it. Review collected by and hosted on G2.com.

I can see where the techs are located in real time Review collected by and hosted on G2.com.

Linking it to QBO. The setup process takes 6 to 9 months Review collected by and hosted on G2.com.

BuildOps has allowed Swyft Property Care to increase productivity, profitability, and efficiency. The many features including quoting, dispatching, invoicing, and Quickbooks integration makes BuildOps a one-stop-shop for contractors. Review collected by and hosted on G2.com.

I don't have any dislikes to report as of yet! Review collected by and hosted on G2.com.

Keeps track of everything in a well-organized manner. It allows me to stay on top of our jobs, POs, invoices, and everything in between easily. User friendly on almost every aspect. Customer service/support is quick to respond and helpful. I use it every day both from mobile and from a computer and the transition between the two is seamless. Review collected by and hosted on G2.com.

The service agreements module is somewhat confusing and not as user friendly as the rest of the software. Review collected by and hosted on G2.com.

Buildops support has been the most helpful. The dispatch board and being able to see our employees workflow has been great. Review collected by and hosted on G2.com.

The inventory control system needs serious work. Companies need to be able to add new inventory items that actually go in as inventory items not non inventory. Review collected by and hosted on G2.com.

Build Ops is pretty easy to use. It is a powerful platform, Review collected by and hosted on G2.com.

Having the option to customize certian modules Review collected by and hosted on G2.com.

After BuildOps has been properly integrated into operations, the reporting is second to none. Review collected by and hosted on G2.com.

Currently, there are some gaps in what is searchable within the main GUI, however, everything is completely accessable through the reporting module. Review collected by and hosted on G2.com.

The customer service is incredible, they are always prompt and so helpful Review collected by and hosted on G2.com.

No dislikes as they always come through. Review collected by and hosted on G2.com.

The team at BuildOps come with knowledge and great personalities. The follow up and support is great. Review collected by and hosted on G2.com.

Overall there is nothing big on the dislike list, there are a few places that still require some work - Defaulting tax, vendor section could be better Review collected by and hosted on G2.com.