--- title: BuildOps Reviews meta\_title: 'BuildOps Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 69 reviews by the users' company size, role or industry to find out how BuildOps works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 69 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # BuildOps Reviews & Product Details Visit Website BuildOps is an all-in-one operations platform for commercial MEP contractors—HVAC, mechanical, refrigeration, electrical, and plumbing—bringing dispatch, estimating, invoicing, service, projects, and reporting into one system. A single source of truth unifies office and field data, metrics, and work history. Projects flow seamlessly into service: as-built equipment becomes asset records that power service agreements, scheduling, dispatch, billing, and documentation. Smarter scheduling comes from a live planning board with technician skills, certifications, location, and availability—plus intelligent recommendations and drag-and-drop dispatch to handle emergencies, multi-day work, and long-term planning. Field teams stay audit-ready with photos, videos, and PDFs attached directly to quotes, invoices, and assets, while automated workflows keep work orders, customer data, and billing in sync across project and service. The result: predictable maintenance, stronger recurring revenue, protected margins, and a end-to-end support from the building phase to ongoing service. * * * Product Website BuildOps Seller [BuildOps](https://www.g2.com/sellers/buildops) Discussions [BuildOps Community](https://www.g2.com/products/buildops/discuss) Languages Supported English Solution Type All-in-One Overview by Kori Sato Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/buildops/pricing) ## BuildOps Integrations (8) What do users say about integrations? Verified by BuildOps [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azuga Fleet ](https://www.g2.com/products/azuga-fleet/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit QuickBooks ](https://www.g2.com/products/intuit-quickbooks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Desktop Enterprise ](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Desktop Pro ](https://www.g2.com/products/quickbooks-desktop-pro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage Expense Management ](https://www.g2.com/products/sage-expense-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Business One ](https://www.g2.com/products/sap-business-one/reviews) Show More ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 4/29/2026 "Use BuildOps only if you want to constantly fix the integration" 0/5 What do you like best about BuildOps? Most helpful is the concept of the integration into Quickbooks. The issue is the BuildOps is inconsistent in how the information is integrated Review collected by and hosted on G2.com. What do you dislike about BuildOps? What is least helpful is the constant need to correct the information which migrated and the inability to correct anything that has migrated. If it has migrated you have to void and start over. BuildOps is not an accounting software, but it limits what you can change. They are concerned about the intefrity of their software, not the integrity of QuickBooks Review collected by and hosted on G2.com. What problems is BuildOps solving and how is that benefiting you? After numerous months of trying to get things corrected, I am starting over . Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dustin T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dustin T.") DT Dustin T. General Manager Small-Business (50 or fewer emp.) 7/15/2025 "A Frustrating and Unproductive Experience with BuildOps" 0/5 What do you like best about BuildOps? A sales pitch that promised everything we wanted...... Sales pitch is the key word Review collected by and hosted on G2.com. What do you dislike about BuildOps? Our experience with BuildOps has been deeply disappointing, to say the least. We signed on with the expectation of streamlining our operations, but instead, we were met with a clunky, poorly-managed implementation process and a shocking lack of communication that has left our team frustrated and our business in a worse position than when we started. The primary issue has been the implementation, or rather, the lack thereof. The initial sales pitch promised a seamless transition and a powerful platform tailored to our needs. The reality was a disjointed and confusing process with little to no guidance. Key features we were sold on were either not ready or required complex workarounds that were never properly explained. The burden of getting the system off the ground fell almost entirely on our team, defeating the purpose of investing in a supposedly comprehensive solution. Beyond the initial setup, the overall process has been incredibly poor. The platform itself feels underdeveloped, and navigating its various functions is anything but intuitive. What has made this entire situation unbearable is the complete breakdown in communication from BuildOps. Emails go unanswered for days, if not weeks and sometimes never answered at all. When we do manage to get a response, it's often generic and fails to address our specific issues. Questions we ask get danced around and a phrase we heard a lot was “Let me check on that for you” which we learned would mean I don’t know or I don’t want to answer that because you as the customer will not like the answer. We felt abandoned and completely ignored. If you are considering BuildOps, I would strongly advise you to look elsewhere. The promises made during the sales process do not match the reality of the product or the company's ability to support its clients. The lack of implementation support, poor processes, and abysmal communication have made this one of the worst vendor experiences we have ever had. Review collected by and hosted on G2.com. What problems is BuildOps solving and how is that benefiting you? None, after a great sale pitch, we are unable to use the product due to poor implementation. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about BuildOps? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about BuildOps ](https://www.g2.com/products/buildops/discussions/new) GU Guest User What is BuildOps used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-buildops-used-for) GU Guest User What is Shark Byte CRM used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/shark-byte-crm-what-is-shark-byte-crm-used-for) [ View all Discussions ](https://www.g2.com/products/buildops/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 9 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/buildops/pricing) BuildOps Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d463ff5f1df1cfe7930e7899066ab520/servicetitan.png "Product Avatar Image") ServiceTitan 4.4/5(375) [ Compare Now ](https://www.g2.com/compare/buildops-vs-servicetitan) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_14c58fa5e2b410f9846d3bce4f8a957f/servicetrade.png "Product Avatar Image") ServiceTrade 4.5/5(59) [ Compare Now ](https://www.g2.com/compare/buildops-vs-servicetrade) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4cf1afcba79428d399cada0516f7f0d5/procore.jpg "Product Avatar Image") Procore 4.6/5(4,241) [ Compare Now ](https://www.g2.com/compare/buildops-vs-procore) ##### ##### BuildOps Features Before the Job Calendar Dispatch Roles On the Job Location Employee Communication Behavior Monitoring After the Job Reports Analytics Billing & Invoicing Generative AI AI Text Summarization AI Image-to-Text [ View More Features ](https://www.g2.com/products/buildops/features) ## Top-Rated Alternatives [ ![ServiceTitan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![ServiceTrade](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceTrade") ServiceTrade 4.5/5(59) ](https://www.g2.com/products/servicetrade/reviews) [ ![FieldPulse](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FieldPulse") FieldPulse 4.7/5(372) ](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) [ View All Alternatives ](https://www.g2.com/products/buildops/competitors/alternatives) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management)[Construction ERP](https://www.g2.com/categories/construction-erp)[Construction CRM](https://www.g2.com/categories/construction-crm) [Field Service Management](https://www.g2.com/categories/field-service-management)[Construction ERP](https://www.g2.com/categories/construction-erp)[Construction CRM](https://www.g2.com/categories/construction-crm)[HVAC](https://www.g2.com/categories/hvac) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top-rated data visualization software for self-service analytics](https://www.g2.com/discussions/top-rated-data-visualization-software-for-self-service-analytics)[Crossbeam vs PartnerStack for early-stage channel: which one gives a partnerships team more to work with before the partner programme is fully built out?](https://www.g2.com/discussions/crossbeam-vs-partnerstack-for-early-stage-channel-which-one-gives-a-partnerships-team-more-to-work-with-before-the-partner-programme-is-fully-built-out)[Top AI-powered business operations automation tools](https://www.g2.com/discussions/what-are-the-top-powered-business-operation-automation-tools) [What are the best wide column database pricing models and cost optimisation strategies for teams evaluating options?](https://www.g2.com/discussions/what-are-the-best-wide-column-database-pricing-models-and-cost-optimization-strategies-for-teams-evaluating-options)[What asset leasing tools are genuinely affordable for a mid-size leasing company that wants modern software without paying for an enterprise platform built for Fortune 500 scale?](https://www.g2.com/discussions/what-asset-leasing-tools-are-genuinely-affordable-for-a-mid-size-leasing-company-that-wants-modern-software-without-paying-for-an-enterprise-platform-built-for-fortune-500-scale)[Pros and Cons Details](https://www.g2.com/products/buildops/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)