Verified User in Executive Office
UE
Verified User in Executive Office
Small-Business (50 or fewer emp.)
"The perfect screening website to throughly process applications for future tennants."
5/5
What do you like best about Buildium?

They have a very detailed screening report. I love how easy it is to make notes in the applicant's summary page. Now that the system has updated, it's way easier to link applications together and keep the Cosigner linked with their applicants.

The customer support team is always on top of making sure the system is working correctly.

I have been using their website for 3 years now, and I love their system and would recommend it to anyone. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

My only complaint is that the screening charge price has gone up to $20 instead of staying at the original $10. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for your review! It's great to see that our screening offering has been so helpful to you. While we understand that price changes aren't the best news, please be assured that we didn't make that decision without careful consideration. Plus it will allow us to invest even more development into the feature to help keep us ahead of the screening game.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Excellent"
4.5/5
What do you like best about Buildium?

The Buidium system has proven to be an efficient and modern solution for rental property management. Its platform offers an intuitive interface and comprehensive features that streamline financial control, contract management, and communication with both tenants and property owners.

Throughout its observed use, there has been a noticeable improvement in administrative processes. Automated tasks such as invoice generation, detailed financial reporting, and due date reminders contribute significantly to better organization and reduced delinquency rates.

Another strong point is the responsive and helpful customer support, as well as the platform’s regular updates, which show a commitment to keeping up with the evolving needs of the real estate market.

Buidium stands out as an excellent tool for real estate agencies, property managers, and industry professionals seeking a reliable, user-friendly, and tech-forward solution for managing rental properties. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Despite the wide range of features offered by Buidium, one area that could be improved is the ability to integrate credit card payment links. Adding this functionality would allow for more efficient reconciliation of credit card transactions, in the same way that transactions from a bank account are currently matched and tracked. This enhancement would increase convenience for users and streamline financial management processes. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

What a review! Thanks for taking the time to write out such a thoughtful one. And timely, because we JUST introduced Accounting for Corporate Credit Cards this month. Check out our support article for more details

See how Buildium improved
Jase T.
JT
Jase T.
Leasing Assistant
Small-Business (50 or fewer emp.)
"Buildium is very useful and has helped my process as a Leasing Assistant tremendously!"
5/5
What do you like best about Buildium?

I like the flexibility Buildium has with all the different services it syndicates with like Tenant Turner, Monday (CRM), eLeasing! Buildium is also very user friendly, I am on the road for most of my work day and appreciate the ease and speed, I can obtain property, tenant, or applicant information! Review collected by and hosted on G2.com.

What do you dislike about Buildium?

I dislike that if utilizing the 'Showings Coordinator via Tenant Turner' you need to turn off Buildium syndication to prevent double listings published. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for your review, Jase! It's exciting to hear you're finding Buildium useful on the go.

AC
Ashley C.
Client Care Coordinator
Small-Business (50 or fewer emp.)
"Client Care Coordinator"
4.5/5
What do you like best about Buildium?

The work orders & tasks connecting together and the unit turnover Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Not being able to see messages when clicking the message icon Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks, Ashley! We appreciate that you're enjoying the work orders and tasks function. If you aren't seeing messages when clicking on the icon, that may be a permissions issue. You might need to have an admin user for your account take a look at the kind of access your user role has. Hope that helps!

Bea C.
BC
Bea C.
Accountant and Bookkeeper
Small-Business (50 or fewer emp.)
"Buildium Accounting and Other Modules User"
5/5
What do you like best about Buildium?

Ease of use and responsive customer support Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Sometimes it's hard to understand some procedures Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks, Bea! We appreciate you taking the time to write us a review. If you haven't already, check out Buildium Academy for guidance on certain features, and if that doesn't help, give our Customer Care team a shout.

GH
Gia H.
BDM
Small-Business (50 or fewer emp.)
"The easiest software for property managers"
5/5
What do you like best about Buildium?

User friendly, easy to use, connects great with other software Review collected by and hosted on G2.com.

What do you dislike about Buildium?

app is not ideal, It could be improved a little Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for your review, Gia! Sounds like you're enjoying the benefits of some of our integrations, which we hope is making Buildium your all-in-one!

Please let us know what improvements our app could use by going to the "Suggest a feature" page in your Help & Support menu.

Deeksha P.
DP
Deeksha P.
Financial Controller
Small-Business (50 or fewer emp.)
"Buildium is good for cash based accounting of Real Estate business"
5/5
What do you like best about Buildium?

How easy it is to navigate across properties and see their individual financial statements Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Accrual accounting is not upto the mark. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks, Deeksha! While the default accounting method in Buildium is Cash basis, you can change the setting to Accrual by going to your Application Setting page and selecting "Accrual." You're also able to set up trust accounting warnings, fiscal year end date and more from this page. Hope that helps!

Juliet E.
JE
Juliet E.
Professional Freelancer
Small-Business (50 or fewer emp.)
"Buildium the best software tailored for propertymanagement."
5/5
What do you like best about Buildium?

The best part of this product I love is ability to integrate with other softwares for ease deliverables. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

The exessive cost of the product need to be reconsidered. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for your review, Juliet! Whether it's integrations like ePay, eSignature and screening, or from the Marketplace, we hope they help make Buildium your one-stop show for your whole operation! As for cost, be sure to take a look at where you might be able to optimize your subscription, whether it's reducing your unit ceiling if you aren't using all of the units in your subscription, or getting a discount for switching from monthly pricing to annual pricing. There are ways to save! Reach out to customer care for help with this.

MK
Mary K.
On site Manager
Small-Business (50 or fewer emp.)
"A full company back end system that is easy to use"
5/5
What do you like best about Buildium?

I love that I can work in it all day- pull reports- communicate with the tenants, track payments, write and adds, the features are endless. It really is a one stop shop! Review collected by and hosted on G2.com.

What do you dislike about Buildium?

When they go through updates sometimes they are extreme and you have to relearn how to use the system, Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for your review, Mary! We strive to be that one-stop shop for you, and it looks like we're succeeding!

Keep an eye out for our monthly newsletter that highlights the new releases each month and links to helpful resources to help adopt any new functionality.

Philip S.
PS
Philip S.
Co-Owner
Small-Business (50 or fewer emp.)
"Using Buildium is one of the best decisions that we ever made in our business."
5/5
What do you like best about Buildium?

Integrated, complete, inexpensive, mobile, taylored to property management, helpdesk, powerful. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Missing a sandbox. Onboarding. Nothing else. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

You can't go wrong with a review title like that! Thanks, Philip! If you're still looking for some additional training, I recommend checking out Buildium Academy, if you haven't already.