Jordan M.
JM
Jordan M.
Client Support Specialist
Small-Business (50 or fewer emp.)
"5-Star Review for Buildium"
5/5
What do you like best about Buildium?

Buildium has completely transformed the way we manage our properties. The platform is incredibly efficient and user-friendly, putting everything we need right at our fingertips—from lease management and rent collection to maintenance requests and financial reporting. It’s all there, and it works seamlessly.

One of the standout features is the built-in Help and Support section. Anytime we’ve run into questions or needed guidance, assistance was just a few clicks away. The support team is knowledgeable, responsive, and genuinely helpful.

We’ve also had the pleasure of working directly with the Buildium team, and they’ve been fantastic to work with—professional, approachable, and always eager to help us get the most out of the platform.

If you’re looking for a powerful, all-in-one solution for property management, I can’t recommend Buildium enough. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

The only downside we’ve encountered so far is the current limitation on uploading certain PDFs, such as management contracts, for use with DocuSign. That said, we understand Buildium is actively working on expanding this functionality, which shows their commitment to continuously improving the platform. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thank you for the glowing review! We're thrilled to hear how Buildium has transformed your property management experience. It’s especially great to know the Resident Center and Help & Support features have been valuable for both your team and your clients.

We appreciate your note about PDF upload limitations with eSignature. And I've got GREAT news! We've recently expanded the scope of eSignature, and now you can use it for all sorts of documents—not just lease agreements! I've dropped a link to a support article for more details.

Thanks again for your kind words and recommendation!

See how Buildium improved
Gianna B.
GB
Gianna B.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Buildium Makes Property Management Easy"
5/5
What do you like best about Buildium?

Buildium makes day-to-day property management so much easier. I really like how everything is in one place—from tracking rent payments and sending out lease agreements to managing maintenance requests. The Resident Center is especially useful because it allows tenants to pay rent and submit requests online, which cuts down on back-and-forth communication. The accounting and reporting features are also very detailed, which helps a lot when managing multiple properties. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

There’s not much to dislike, but if I had to mention something, it would be that the mobile app could offer more of the same features available on the desktop version. It’s great for checking basic info or approving requests on the go, but a few more tools would make it even more convenient. Also, the platform has a bit of a learning curve at first—but once you get used to the layout, it becomes very efficient to use. Overall, any drawbacks are minor compared to how much Buildium helps streamline property management. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thank you for your thoughtful review! It’s great to know the Resident Center and our accounting tools are making a real impact across your properties.

We appreciate your feedback on the mobile app. If you have ideas for additional mobile features, we encourage you to submit them through the Suggest a Feature page in the Help & Support menu—your input can help shape future updates.

Thanks again for sharing your experience and helping others understand the value Buildium brings to property management!

Laura T.
LT
Laura T.
Assistant Property Manager
Small-Business (50 or fewer emp.)
"Easy to Use with All Settings in One Place"
5/5
What do you like best about Buildium?

Ease of use and all settings in one place Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Very heave for use with Windows, better used with MacOS Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"User-Friendly Platform with Excellent Reporting and Support"
4.5/5
What do you like best about Buildium?

Both the landlord and tenant platforms in Buildium are very user-friendly and well-designed for their intended purposes. It was easy to use and easy to integrate. I specifically like the reporting, ledgers, and ease of understanding if tenants are up to date on rent. When using features that aren't necessary on a regular basis, it's easy to find answers through Q+A or customer support. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Please consider adding a maintenance tracker for properties. This is a suggestion I have mentioned before, and I truly believe it would be a valuable addition to your platform! Review collected by and hosted on G2.com.

Carlos R.
CR
Carlos R.
Project Manager
"Efficient Work Order Management with Buildium"
5/5
What do you like best about Buildium?

I like that Buildium is easy to manage and use, enabling me to resolve issues quickly. Without Buildium, I would have to make phone calls, send emails, and do other research, so it's a significant time-saver. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Probably sometimes it's slow but I'm not sure if it's the page itself, or probably my location, phone, or internet. Not 100% sure. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for your review, Carlos! We've been making communications updates pretty steadily over the years, and it's wonderful to see it's making an impact!

Mattie R.
MR
Mattie R.
"Effortlessly Streamlines Property Management"
5/5
What do you like best about Buildium?

I like how Buildium makes it easy to navigate the system. The emailing and communication tool is valuable because I can send out mass messages to all of the tenants, and it efficiently pulls up the category of people I'm trying to talk to without me having to search each individual person. Honestly, I like everything about Buildium, and I can't really think of any areas for improvement right now. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

i like everything Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for the kind words, Mattie! We appreciate your partnership.

PS
philip S.
Owner
Small-Business (50 or fewer emp.)
"Buildium review"
4.5/5
What do you like best about Buildium?

Integration of all modules............... Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Lack of test environment ...................................... Review collected by and hosted on G2.com.

SG
Sharon G.
Director of Leasing and Marketing
Small-Business (50 or fewer emp.)
"Effortless Training and User-Friendly Interface"
5/5
What do you like best about Buildium?

Easy and user friendly interface; easy to train new employees on Buildium. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

The text option. We had to disable the text option. Not good to give residents so many avenues to contact landlord because it creates more work for the team to check so many places for messages. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Solid Core Features"
3.5/5
What do you like best about Buildium?

It has all the basic functions I need from a property management software. It lets me keep accounting and financial information, track maintenance tasks, and create and pay work orders. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

It runs slowly, the new uploads make it difficult to quickly get task information. There are a bunch of work arounds with storing property information. Property pages could be better built out Review collected by and hosted on G2.com.

HOA N.
HN
HOA N.
Comptroller/HR
Small-Business (50 or fewer emp.)
"Strong Support and Innovation, Needs Better Customization"
4/5
What do you like best about Buildium?

I really appreciate Buildium’s customer support and technical team. They are consistently working on coming up with better versions of different modules, which greatly enhances my understanding of how the system works and identifies ways of improving it. This level of innovation and support in building functionalities makes the software very valuable to my community management tasks. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

I dislike the limited report customization in Buildium, as it restricts my ability to add or delete elements as needed. The initial setup of Buildium wasn't very easy for my team. Review collected by and hosted on G2.com.