DB
Dars B.
Property Accountant
Small-Business (50 or fewer emp.)
"Direct, Easy-to-Understand Features That Deliver"
5/5
What do you like best about Buildium?

Features are direct to the point and easy to understand Review collected by and hosted on G2.com.

What do you dislike about Buildium?

I think the journal entries or entries has no document number and the Reference in the invoices not showing in general ledger report Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for your review, Dars! We're glad that much of the accounting and ease-of-use of Buildium are working out well for you. For the document number/reference on invoices not showing in the general ledger report, please add this to the "Suggest a feature" page through the Help & Support menu in your account.

Mely M.
MM
Mely M.
Accounting & Finance Administrator
Small-Business (50 or fewer emp.)
"User-Friendly and Easy to Use, with Convenient Access from Anywhere"
5/5
What do you like best about Buildium?

User-friendly and easy to use, with convenient access from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Deleted transactions don’t retain any history. Review collected by and hosted on G2.com.

Doug M.
DM
Doug M.
Designated Realtor (Broker)
Small-Business (50 or fewer emp.)
"Buildium Makes Property Management Easy and Efficient"
4.5/5
What do you like best about Buildium?

Buildium is a great tool we use daily in our property management. It is easy to get around in, has 99% of the features we need, and help is generally available when we get stuck. We could never do what we do without the proper software. It was easy to get started, and tons of training videos are available to watch and learn from. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Buildium likes to add vendors without our blessing on occasion and isn't terribly friendly to competing vendors we might desire to utilize. They like to choose a side product and really want us to use that product. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Property Management with Intuitive Tools"
4.5/5
What do you like best about Buildium?

I like that Buildium is easy to use and navigate. Its search function is particularly helpful for looking for tenants by name, addresses, profile, as well as organizing work orders. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

I don't like the wrong keywords in search. Review collected by and hosted on G2.com.

Donald D.
DD
Donald D.
"Easy Navigation, Great for Property Management"
4/5
What do you like best about Buildium?

I find Buildium incredibly valuable for managing all of our rental properties, as it keeps all our tenant files organized and simplifies tracking finances for properties. I particularly appreciate how easy it is to add information about tenants and properties, which streamlines our workflow. The integration with Tenant Turner further enhances the utility of Buildium, allowing seamless operation across different platforms. Moreover, it's straightforward to navigate once you understand where to find things, which greatly improves the usability of the service. The initial setup was also quite easy, supporting a smooth transition to using Buildium effectively. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

The alert notifications and messages need improvement. They require updates for alerts and messages received from email and texts. Additionally, there should be audible notifications and the ability to show messages on tenant portals. Review collected by and hosted on G2.com.

Natearah A.
NA
Natearah A.
Director, Business Process Improvement
"Effective Property Management with Minor Reporting Hiccups"
3.5/5
What do you like best about Buildium?

I find Buildium to be an incredibly valuable tool for managing properties efficiently. It's easy for tenants to use and allows them to view their balances conveniently, which enhances tenant satisfaction and reduces queries. Additionally, I appreciate Buildium's simple system for tracking repairs and maintenance work orders, which streamlines operations and ensures that property upkeep is managed effectively. Moreover, setting up Buildium was a smooth process, which made transitioning from manual Excel files a much easier task. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Reports are not as flexible or easily customizable as I’d like, making it challenging to tailor them to specific needs. Additionally, processing early rent payments is cumbersome and tricky to apply and capture correctly, leading to potential errors or difficulties in maintaining accurate records. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Well-Organized and Easy to Navigate"
4.5/5
What do you like best about Buildium?

Everything is well organized and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Buildium?

I would like a better way to review rents that are paid and unpaid each month from one list. Review collected by and hosted on G2.com.

Kaley M.
KM
Kaley M.
Accounting/Systems Manager
Small-Business (50 or fewer emp.)
"Easy to use and tenants/Rental Owners love their portals, especially the app!"
4.5/5
What do you like best about Buildium?

How quick software support answers the phone, and how detailed the online help is. The software is easy to use and intuitive. 100% of our tenants use their portal to pay their rent online. In our first year of using this software we've only had to take in and deposit one paper check - which was move-in funds. all other move-in funds and monthly amounts collected from tenants have been seamlessly processed and accurately applied through the software. It was very easy to implement - we did the whole thing in about 1.5 months. I log in every day and the dashboard widgets are very helpful in managing our about 50 doors. Customer support is great on the phone and via email. The features are great and probably their best highlight is the fact that they are constantly improving the software by adding new features and functionality based on user feedback/user-submitted feature requests. User can not only submit feature-requests, but also view all feature-requests submitted by any other user and vote on them. Feature-requests with more votes are reviewed by development team to work on implementing. I feel like every QTR there's a significant jump in features and ease-of-use - love it! Review collected by and hosted on G2.com.

What do you dislike about Buildium?

sometimes the customer help on email misses the actual question and offers info from a help article I have already read about the subject of my concern, without actually addressing my concern - this doesn't seem to happen when I call in to customer care though, so I usually do that. I wish Vendors could log into their portals to add their requested documents - like insurance, license, W9, banking info support (like voided check copy). Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thank you for the fantastic review! We're thrilled to hear how Buildium has simplified your daily operations. It's great to know the platform’s ease of use, responsive support, and continuous feature updates are making a real impact.

We appreciate your feedback on vendor document uploads. If you haven’t already, feel free to submit those ideas through the Suggest a Feature page—they help us keep improving. As for email support, if our agent misses the mark, please don't hesitate to reframe your question of provide more details. They're more than happy to dedicate the time to fully understand what you're looking for.

Thanks again for sharing your experience!

Nicole J.
NJ
Nicole J.
Human Resources/Controller
Small-Business (50 or fewer emp.)
"User-Friendly Platform That Simplifies Communication and Payments"
5/5
What do you like best about Buildium?

Buildium is very user friendly for both staff members and our residents that use the platform. The ease of communication between staff and residents is great. We can use multiple forms of communication with residents, via email and texting. Capturing rental payments are also an ease. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Lease renewals are not very easy and definitely no user friendly. The reporting is difficult and there is no excel upload integrations. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Comprehensive property management program with a few issues"
4/5
What do you like best about Buildium?

All property info together (i.e. invoices). They keep adding new features (i.e. texting). Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Owner reports are confusing for them (in their portals). I wish the business accounting were more robust so I didn't have to separately use Quickbooks. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for your review, Elizabeth! We're glad you're getting the benefits of our cloud-based software. Please feel free to leave our developers your suggestions for reporting and accounting feature requests by going to the "Suggest a feature" page in your Help & Support menu.