# BuildingLink.com Reviews **Vendor:** BuildingLink **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 14 ## About BuildingLink.com BuildingLink.com is a comprehensive property management software platform designed to enhance the efficiency and communication within residential communities, including condominiums, homeowners associations (HOAs), and multifamily properties. Serving over 5,000 properties worldwide, BuildingLink offers a suite of tools that streamline daily operations, improve resident engagement, and foster a connected community environment. Key Features and Functionality: - Resident Communication Portal: Facilitates seamless communication between property management and residents through announcements, service requests, document sharing, and direct messaging. - Amenity and Package Management: Provides integrated systems for managing building amenities and tracking package deliveries, addressing critical operational challenges in residential properties. - Maintenance and Operations Management: Enables efficient handling of maintenance requests, work orders, and preventive maintenance schedules, ensuring timely resolution of issues. - Staff Coordination Tools: Includes features for shift scheduling, task assignments, and incident reporting, promoting effective communication and coordination among building staff. - Mobile Accessibility: Offers mobile applications for both residents and staff, allowing access to essential features and information on-the-go. Primary Value and Solutions Provided: BuildingLink.com empowers property managers and building staff to enhance operational efficiency, reduce administrative overhead, and improve resident satisfaction. By centralizing communication, maintenance, and amenity management, the platform addresses common challenges in property management, such as fragmented communication, inefficient maintenance tracking, and resident engagement. Its user-friendly interface and comprehensive feature set make it a valuable tool for creating a well-managed and connected residential community. ## BuildingLink.com Pros & Cons **What users like:** - Users value the **essential tools** provided by BuildingLink.com for effective property management and operation. (1 reviews) - Users value the **essential tools** offered by BuildingLink.com, enhancing management effectiveness and efficiency in property operations. (1 reviews) **What users dislike:** - Users find the **high cost** of BuildingLink.com to be a significant drawback, especially given its outdated UX. (1 reviews) - Users find the **poor usability** of BuildingLink.com frustrating, citing outdated UX and high costs as major concerns. (1 reviews) ## BuildingLink.com Reviews ### 1. Building Manager **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2025 **What do you like best about BuildingLink.com?** It has key tools boards and management companies need to use to be effective at their jobs. **What do you dislike about BuildingLink.com?** I think it is a little outdated by UX and it is very expensive **What problems is BuildingLink.com solving and how is that benefiting you?** Building management, building communication ### 2. Great utilization! **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha L. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about BuildingLink.com?** Buildinglink has multiple sections that can truly assist you with resident information. It is very thorough and is essential for a concierge. The "dashboard" has pertinent information... everything from "Action Items", "Active Announcements", " **What do you dislike about BuildingLink.com?** I haven't explicitly come across something that I dislike about Buildinglink. **What problems is BuildingLink.com solving and how is that benefiting you?** If a resident comes down to the Concierge and only gives their name... You can quickly look up their unit number and vice versa... events can be scheduled in the calendar... packages are maintained efficiently. It is beneficial to have an email automatically sent to the resident once scanned and saved. We can keep track of keys going in and out, who is allowed in the building, and who is not. The software enables us to make people accountable for their actions, therefore truly minimizing human error. ### 3. The Industry Standard and with Good Reason **Rating:** 4.5/5.0 stars **Reviewed by:** James P. | Concierge Administrator , Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2018 **What do you like best about BuildingLink.com?** Easy to learn, easy to navigate, easy to use...what's not to love about BuildingLink. The database we used prior to BuildingLink left us asking "I wish there was software that could...." questions. Today, all of our resident management concerns are met with this one peice of software. **What do you dislike about BuildingLink.com?** There are one or two features that could be easier accessed with one click instead of two...maybe the ability to customize a shortcut menu; also pop-up or blinking reminders. Other than that, it does everything well. **Recommendations to others considering BuildingLink.com:** Go for it. **What problems is BuildingLink.com solving and how is that benefiting you?** BuildingLink is a safe, secure portal for managing any and everything a resident could possibly need. ### 4. Great Tool For Building Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2018 **What do you like best about BuildingLink.com?** Front desk instruction, dashboard tools are easily accessible. The ease of going from the computer site to the mobile app is seamless. The ease of a virtual mailbox within the site to send out daily emails about renovations or water shut off is awesome. There is concierge version that can be used offline and helps keep records up to date when the internet is out. **What do you dislike about BuildingLink.com?** That you have to force refresh the mobile application for it to update. The maintenance tab and information is great but there are kinks when it comes to printing more than single page reports at a time. **Recommendations to others considering BuildingLink.com:** The system goes out if the internet is down. They have developed a concierge version that can be used offline and helps keep records up to date when the internet is out. **What problems is BuildingLink.com solving and how is that benefiting you?** Instant Access to community information, rules, regulations, safety alerts, etc. ### 5. I use Buildinglink..com for multiple uses while working and Inputting data could not be easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2018 **What do you like best about BuildingLink.com?** I like that everything is basically right there at your fingertips, literally. Every option on the screen is self explanatory and if you happen to get confused, all you have to know how to do is read. **What do you dislike about BuildingLink.com?** Honestly, I haven’t found anything that I dislike about Buildinglink.com. As I said previously, it’s so easy to use even for someone like me who is not sure of themselves while using technology. **Recommendations to others considering BuildingLink.com:** I simply have 3 words for others considering BuilingLink.com, Go For It!! **What problems is BuildingLink.com solving and how is that benefiting you?** BuildingLink provides business benefits such as keeping my tenants packages and dry cleaning logged & organized so nothing can be misplaced or stolen. It also provides me residential access at the push of a button, meaning I can find phone numbers or any other pertinent information ASAP. The whole system/setup is a huge benefit. Organization is key. Everything from incident reports to the weather is all right there for you to access with ease. ### 6. A Complete Package **Rating:** 5.0/5.0 stars **Reviewed by:** Suyash S. | Security Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2018 **What do you like best about BuildingLink.com?** Understanding the Website and/or Mobile App is super easy. BuildingLink gives Staff & Residents an equal platform of making online communications with simplicity and speed. Private Information is securely stored on their servers and is easily manageable. **What do you dislike about BuildingLink.com?** Multiple Hyperlinks for changing multiple details for the same Unit. Could be a significant improvement as it is very time consuming. **What problems is BuildingLink.com solving and how is that benefiting you?** Entering information for Owners/Residents and using BuildingLink as a platform to limit physical communication via phone to get messages through to residents. ### 7. Great Tool for Building Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2018 **What do you like best about BuildingLink.com?** The easy flow from a computer application to a mobile app. **What do you dislike about BuildingLink.com?** Sometimes it is slow to update the data input. **Recommendations to others considering BuildingLink.com:** The customer service team is friendly and very committed to getting your questions answered. **What problems is BuildingLink.com solving and how is that benefiting you?** The real-time ability to log in on my mobile on the go and check the front desk statuses. ### 8. BuildingLink makes Communicating a Breeze! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2018 **What do you like best about BuildingLink.com?** The user interface is designed well, making this very easy to use. Compared to other rivaling software, like Rent Cafe, Building Link is much better organized and intuitive. It's easy to send out group e-mails without having to shuffle through Outlook's clunky address book. **What do you dislike about BuildingLink.com?** I can't really think of anything I dislike, as compared to some of the other similar platforms I used (like Microsoft Outlook or Rent Cafe), every rival's shortcomings are resolved through BuildingLink. **Recommendations to others considering BuildingLink.com:** BuildingLink is superior the to many other property management software available on the market. I highly recommend it for it's usability. **What problems is BuildingLink.com solving and how is that benefiting you?** Communicating easily with condo owners/residents as well as the concierge, Property Manager, and any other on-site staff. I can easily post notices on the bulletin board as well. BuildingLink is excellent! ### 9. Great concept - stuck in 2014 **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2018 **What do you like best about BuildingLink.com?** It's a great concept, easy to use, simple place to put all relevant community information and post updates. **What do you dislike about BuildingLink.com?** App and user interface stuck in 2014. Looks and feels old, outdated, lacks a robust mobile and app experience. **What problems is BuildingLink.com solving and how is that benefiting you?** Proactive community communication is key. No more mass letters under the door or plastering every wall with an announcement. ### 10. User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2018 **What do you like best about BuildingLink.com?** This product is very user friendly and it is easy to navigate. One can learn its features in less than 10 minutes. **What do you dislike about BuildingLink.com?** So far I dont dislike anything about the product **What problems is BuildingLink.com solving and how is that benefiting you?** Finding packages for customers. Its very easy to log in packages for customers. ### 11. Tool for change **Rating:** 5.0/5.0 stars **Reviewed by:** Nick M. | Community Association Manager, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2018 **What do you like best about BuildingLink.com?** Can custom fit to the properties needs and the phone apps/ **What do you dislike about BuildingLink.com?** better phone app options make it more user frendly **Recommendations to others considering BuildingLink.com:** Go for it **What problems is BuildingLink.com solving and how is that benefiting you?** Tracking and phone app ### 12. Building link **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about BuildingLink.com?** This is the go to site for my job it had all the information i need at hand **What do you dislike about BuildingLink.com?** Nothing I do not have any complaints about building link **What problems is BuildingLink.com solving and how is that benefiting you?** It’s where most resident information is held so I only need to go to one place ### 13. Very Convenient **Rating:** 3.5/5.0 stars **Reviewed by:** Olga K. | On Site Leasing Agent / Leasing coordinator, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2018 **What do you like best about BuildingLink.com?** Easy to use and pretty fast. Easy to fallow on building activity **What do you dislike about BuildingLink.com?** Lots of options. Sometimes hard to find delited files. **Recommendations to others considering BuildingLink.com:** Great softwear. **What problems is BuildingLink.com solving and how is that benefiting you?** Regesterinf new tenants. Fallowing on building activities ### 14. Brings Communities and Management Together **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2016 **What do you like best about BuildingLink.com?** The maintenance tracking module is the most useful tool for managers I've ever come across. You can create work tickets from the office, it hits your maintenance technicians phone, and then they can complete and close out the ticket even with pictures. I do not have package tracking at my current property, but if I did this would be a godsend. **What do you dislike about BuildingLink.com?** The program does take a long time to set up since you have to provide them with so much information that needs to be in their format, but it's worth it in the long run. It's also fairly expensive, but it's so all encompassing you can get rid of other association management software to save some money. We got rid of three different platforms once we had BuildingLink live. **Recommendations to others considering BuildingLink.com:** Have a presentation done for your Boards. It will be worth it. The BuildingLink rep is very good and answering questions and shows your Board how this platform will not only help make management's life easier but also a great tool for residents. **What problems is BuildingLink.com solving and how is that benefiting you?** Maintenance is easier to track and search. Also, residents are able to communicate more effectively with both management and each other. I've used this software at several different properties and am always thrilled when I get a Board to approve it. ## BuildingLink.com Discussions - [What is BuildingLink.com used for?](https://www.g2.com/discussions/what-is-buildinglink-com-used-for) - [View BuildingLink.com pricing details and edition comparison](https://www.g2.com/products/buildinglink-com/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+22%3A32%3A23+-0500&secure%5Bsession_id%5D=07b88700-1ae0-47a7-b4d9-655321fecf55&secure%5Btoken%5D=2b7f1d36ade78da6f9c725b32da1ee60fbe477914292da5bbab946fb9b95914e&format=llm_user) ## BuildingLink.com Features **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top BuildingLink.com Alternatives - [Condo Control](https://www.g2.com/products/condo-control/reviews) - 4.8/5.0 (231 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,020 reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - 3.9/5.0 (234 reviews)