--- title: Building Logistics Reviews meta_title: 'Building Logistics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 135 reviews by the users' company size, role or industry to find out how Building Logistics works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 135 scale: '5' date_modified: '2026-07-17' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Building Logistics Reviews **Vendor:** PackageX Inc **Category:** [Package Tracking Software](https://www.g2.com/categories/package-tracking) **Average Rating:** 4.9/5.0 **Total Reviews:** 135 ## About Building Logistics PackageX Building Logistics is an AI-powered platform built to automate and simplify inbound package management across buildings and campuses. By digitizing label data at intake, it eliminates manual work, reduces errors, and speeds up delivery, creating a more efficient operation and a better experience for recipients. Building Logistics is Perfect for: - Office Buildings - Corporate Campuses - Coworking Spaces - Commercial Real Estate Operators - Residential Property Management (e.g., multifamily buildings) - Universities & Higher Education Institutions - Hotels & Hospitality Providers - Medical and Healthcare Facilities - Government Buildings & Public Sector Campuses - Stadiums & Entertainment Venues - Conference & Event Centers - Retail Store Back-of-House Operations - Distribution Centers Attached to Commercial Buildings - Logistics Hubs within Mixed-Use Developments - Warehouse-Adjacent Offices - Auxiliary Service Departments in Higher Education (Mail & Logistics) - Building Services & Facilities Management Teams And more Why Choose Building Logistics? Eliminate manual package intake and the headaches that come with it AI-powered scanning digitizes label data in seconds, replacing error-prone manual entry and speeding up every step of receiving. Streamline your operations without disrupting your systems Unlike rigid legacy tools, Building Logistics integrates seamlessly with your existing workflows. No retraining, no operational slowdown. Deliver a world-class recipient experience without extra work Real-time email and SMS notifications keep recipients informed and satisfied, reducing inquiries and freeing up your staff. Key Features: Advanced AI Scanning: Captures all text, QR codes, and barcodes on package labels with up to 99% accuracy, ensuring precise data intake. Contact Matching: Automatically matches package information to your contact database, handles alternate names, and allows you to set matching thresholds for reliable processing. Customizable Notifications: Provides advanced email and SMS notification settings to keep recipients informed in real time. Storage Management: Offers flexible storage assignment workflows, including automatic assignments, bulk processing with vision scanning, and manual options. Chain of Custody Tracking: Maintains a detailed log of each package’s movement within the facility, enhancing visibility and accountability. Benefits: Save time and reduce manual work. Digitize package label data instantly with AI-powered scanning. No more slow, error-prone data entry. Maintain operational flow with zero disruption. Seamlessly integrates with your existing systems and tools, so your team can keep moving without retraining or process overhauls. Deliver a better recipient experience. Keep recipients informed with real-time, customizable email and SMS notifications that reduce confusion and improve satisfaction. By choosing PackageX for your Building Logistics, you can automate and streamline your delivery management workflows. While ensuring efficiency, accuracy, and an enhanced recipient experience. ## Building Logistics Pros & Cons **What users like:** - Users appreciate the **efficiency in shipment tracking** and streamlined processes thanks to barcode scanning in Building Logistics. (17 reviews) - Users value the **time-saving capabilities** of Building Logistics, enhancing efficiency and streamlining package processing. (13 reviews) - Users value the **tracking efficiency** of Building Logistics, enjoying precise updates and time-saving package management. (12 reviews) - Users value the **simple interface** of Building Logistics, making tracking packages and learning easy for the entire team. (10 reviews) - Users love the **ease of use** in Building Logistics, enjoying efficient navigation and reduced manual entry errors. (7 reviews) - Users appreciate the **efficiency improvements** in package handling, making logistics management significantly easier and more dependable. (4 reviews) - Management Efficiency (4 reviews) - Notifications (4 reviews) - Real-time Updates (4 reviews) - Reliability (4 reviews) **What users dislike:** - Users desire **more customization options** for reporting and notifications to enhance their overall experience. (3 reviews) - Users find the **complex setup** process challenging and often need support for effective implementation. (1 reviews) - Users face **difficult setup** challenges initially, though customer care is quick and effective in resolving issues. (1 reviews) - Users feel that a **lack of integrations** with existing inventory management software hinders workflow efficiency. (1 reviews) - Users seek **advanced reporting features** in Building Logistics to enhance their overall experience and functionality. (1 reviews) ## Building Logistics Reviews ### 1. Amazing for keeping logs of all our packages! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Building Logistics?** The best thing about PackageX Receive is that we no longer need to create a manual entry for every package that is delivered at our office. The app does all the work for us including keeping a log of package tracking numbers, carriers, departments, and so much more! Very highly recommended for managers who need analytical views for all deliveries. **What do you dislike about Building Logistics?** It's hard to find something to dislike about the app. Everything works smoothly and how it is supposed to. **Recommendations to others considering Building Logistics:** I would say go over the plans first since PackageX offers multiple plans catered to different operational needs. **What problems is Building Logistics solving and how is that benefiting you?** It allows us to keep a track of all deliveries that we have received at our office space. My mailroom staff is ecstatic because packages no longer linger for long in the mailroom and check-out times for packages have improved. The employees are also happy that they are notified every time a package arrives for them. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 2. Easy to use and convenient for operations **Rating:** 4.5/5.0 stars **Reviewed by:** Mughees A. | Engineering Manager II, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Building Logistics?** The agility of the app's main feature to snap and detect the package owner will always be the best thing to love about this app, especially in a place where the frequency of the incoming packages is high. **What do you dislike about Building Logistics?** So there is nothing to dislike, but with the updates in technology, I look forward to how more PackageX - Mailroom can optimise. **What problems is Building Logistics solving and how is that benefiting you?** The biggest problem we solve over is the foot traffic coming in through the reception/mailroom. The other most significant problem was package handling i.e., for packages to not get disappeared in the midst of a mountain of packages and to retrieve them asap once the owner reaches the front desk. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We're always working hard to improve the app. ### 3. Innovative package management solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Building Logistics?** PackageX receive is a very innovative package management solution that makes it easy to run our mailroom operations with just a few clicks of a button. The customer support team for the product is also very responsive if help is required **What do you dislike about Building Logistics?** PackageX receive is working very well right now and there is nothing I dislike about it thus far **What problems is Building Logistics solving and how is that benefiting you?** PackageX receive has made it easy to keep track of all incoming packages and employees don't have to go back and forth trying to figure out if they have any packages waiting for them or deal with misplaced packages. It's a big life saver! **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 4. Superb Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Building Logistics?** First of all, it's a smart application. Just scan the package and the app will automatically indicate the recipient. Secondly, me being an admin, I have many controls which makes it very easier for me to monitor and manage our mailroom operations. **What do you dislike about Building Logistics?** Recently, one of our mailroom supervisors left so I asked another user to get his account deactivated which he couldn't from his account and I had to do it myself. Having said that, I think a user with manager-level access should be able to deactivate another user with the same access if need be. **What problems is Building Logistics solving and how is that benefiting you?** Well, we receive so many packages daily. It requires a lot of human effort to ensure they are delivered timely, don't get lost and maintain a record. With PackageX all of this becomes easily managable. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. Stay tuned for our latest app update. ### 5. Perfect solution to Package Management **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul A. | Sales consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Building Logistics?** Before we used the product, a lot of packages coming into our space would get lost or routed to the wrong person. This would create a problem for us. Ever since we begun using the product everything is simple and straightforward **What do you dislike about Building Logistics?** Nothing so far, works well. No complaints **What problems is Building Logistics solving and how is that benefiting you?** Operations much smoother at logistics and it's working perfectly so far **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 6. PackageX Receive - Happy Scanning experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Rahat J. | Application Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2022 **What do you like best about Building Logistics?** I like that I’m able to scan packages and the app is smart enough to automatically assign them to the right people **What do you dislike about Building Logistics?** Slow/poor internet can sometimes cause the app to get stuck **What problems is Building Logistics solving and how is that benefiting you?** It has helped cut down on operational costs and has increased efficiency in scanning packages and ensuring they get to the right recipients as quickly as possible **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 7. Wonderful product! **Rating:** 5.0/5.0 stars **Reviewed by:** Hamad A. | Mailroom Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2022 **What do you like best about Building Logistics?** The app is very smart. It instantly fetches details from the package labels and automatically detects the intended recipient. **What do you dislike about Building Logistics?** I must go to AppStore to update my app to the latest version. I wish my app gets updated automatically whenever a new release is rolled out so I don't miss out on any cool feature or UI update. **What problems is Building Logistics solving and how is that benefiting you?** PackageX made it easier for the staff to manage day-to-day deliveries. Plus, we can fetch reports from the web portal which is fantastic. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 8. Scanning and keeping track of packages is much simpler and refined. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Building Logistics?** The best thing about PackageX Receive is the quick label recognition. It always correctly recognizes the intended recipient of the package in seconds and correctly pulls all the desired information from the package label like magic. **What do you dislike about Building Logistics?** The app sometimes goes through a hit and miss when scanning packages and assigns them incorrectly, but these scenarios are far and in between. **Recommendations to others considering Building Logistics:** If you've got a large number of deliveries and it is getting difficult to keep track and manage them, then look no further than PackageX Receive. They also have multiple plans available suited to each use case. **What problems is Building Logistics solving and how is that benefiting you?** We have a large volume of inbound deliveries at some of our residential areas. With PackageX Receive, it is easier to distribute all incoming deliveries easily. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 9. PackageX Receive - A game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Building Logistics?** The app is so easy to use and it helps cut down the time it takes to scan and deliver packages to less than half the time it would have taken otherwise! It truly is a complete solution to package handling and management **What do you dislike about Building Logistics?** There is nothing I dislike so far while using the app and web dashboard. **What problems is Building Logistics solving and how is that benefiting you?** PackageX receive has cut down on costs of labor and manual data entry. Moreover, it helps ensure that no one misplaces anyone's packages and that at any given time, all packages are fully accounted for **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 10. Love using PackageX **Rating:** 5.0/5.0 stars **Reviewed by:** Sohail K. | Mailroom Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2022 **What do you like best about Building Logistics?** It's such a powerful app. Scan any item and it instantly identifies who the item belongs. Too good! **What do you dislike about Building Logistics?** Sometimes I automatically get logged out of my account. Something the technical teams need to figure out and stop from happening. **What problems is Building Logistics solving and how is that benefiting you?** PackageX is a simple and smart solution that helps us manage all our packages in very less time. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 11. Best package management experience & product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2022 **What do you like best about Building Logistics?** The app is great because it caters to both packages that are inbound and outbound instead of only inbound packages. Moreover, the OCR technology is really advanced and easily picks up data from packages within seconds which is awesome **What do you dislike about Building Logistics?** The app could be improved on android devices but works really well with Apple devices **What problems is Building Logistics solving and how is that benefiting you?** It has helped cut down package management and the time it demands to less than half. It has also reduced the number of people needed to handle Mailroom operations **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 12. Mailroom management made easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Building Logistics?** PackageX receive has made our mail room operations more seamless than ever before! It makes scanning packages and routing them to recipients as easy as a few taps on a phone **What do you dislike about Building Logistics?** There is nothing I dislike about the product. It has been a very useful addition to our company **What problems is Building Logistics solving and how is that benefiting you?** It has reduced the number of errors in getting packages to employees and has also reduced the man power needed to sort out mail and distribute it **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 13. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Hafsa T. | Area Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Building Logistics?** Perfect solution to package management and we couldnt be happier as our logistic processes have improved significantly because of it **What do you dislike about Building Logistics?** nothing, so far in the use I haven't found anything i dislike **What problems is Building Logistics solving and how is that benefiting you?** It has made logistics processes much smoother **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 14. I am satisfied with the product and its offerings. **Rating:** 5.0/5.0 stars **Reviewed by:** Majid I. | Managing Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Building Logistics?** I personally find the dashboard most helpful since I use it the most. **What do you dislike about Building Logistics?** Not that it's an issue. But I'd like to be able to change the color scheme myself. **Recommendations to others considering Building Logistics:** If you handle a lot of mail, PackageX got the right products for you. **What problems is Building Logistics solving and how is that benefiting you?** We receive mail everyday and it managing it has becoming a lot easier now. We save a lot hours every day. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. Stay tuned for our latest app update. ### 15. An amazing product that has helped us manage deliveries more efficiently. **Rating:** 5.0/5.0 stars **Reviewed by:** wajahat h. | Mailroom Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Building Logistics?** Friendly interface which makes it very easier to use. The ability to personalize email notifications is also very helpful. **What do you dislike about Building Logistics?** Nothing to be disliked. Contains many cool features. **What problems is Building Logistics solving and how is that benefiting you?** Previously we were maintaining a record of all packages manually on google sheets but PackageX Receive helped us eliminate manual data entry. On top of that, it has improved our employee experience. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 16. The product every Org should have. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Building Logistics?** Fully automated product for managing the operations. We can now manage our logistics in one click. **What do you dislike about Building Logistics?** Nothing specific to the product. We would only like to have an additional feature where we can read the PO#s as well. **What problems is Building Logistics solving and how is that benefiting you?** Like i said before, all our logistics were managed manually - but since we installed PackageX, this product does it all automatically with a smart analytics dashboard. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 17. PackageX fulfils all our business needs. Absolutely worth it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Building Logistics?** Scan as many packages and just hit the notify all button. That's all it takes to inform every employee regarding their items which is so cool. **What do you dislike about Building Logistics?** Wish one admin user could create or delete another admin user. **What problems is Building Logistics solving and how is that benefiting you?** We have limited staff for handling mail and packages and were looking for a solution that could automate things to make it easier for the mailroom staff. It has allowed staff to handle more items in less time. Highly recommended. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 18. An innovative & amazing experience using PackageX Receive! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Building Logistics?** The upsides of using PackageX Receieve include a great cost saving and time saving experience in package handling and management **What do you dislike about Building Logistics?** The downside of using PackageX receieve is that it is difficult to call back outbound packages if a mistake has been made, whereas with inbound scanning, this issue does not exist **What problems is Building Logistics solving and how is that benefiting you?** It is helping consolidate the entire process of package handling from start to finish and has helped cut down on operational costs **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 19. A smart solution for inbound deliveries **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed H. | Technical Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Building Logistics?** I love how accurate the name detection is. I don't have to write anything manually. **What do you dislike about Building Logistics?** Nothing to dislike. Enjoying the product so far. **Recommendations to others considering Building Logistics:** I love the flexibility in terms of API. Don't worry about the scalability. It will fit your needs. **What problems is Building Logistics solving and how is that benefiting you?** Now my inbound deliveries are all sorted and nothing gets lost in the pile anymore. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 20. Perfect solution for tracking and handling packages **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Building Logistics?** Intuitive application. I made a few customization requests and I must appreciate their team was very supportive. All my requests were addressed to meet our business needs. Happy customer! **What do you dislike about Building Logistics?** With so many cool features, there's nothing to dislike. **What problems is Building Logistics solving and how is that benefiting you?** Previously we have used other similar solutions but PackageX's processing speed is commendable and we love using it. Just scan a piece of text and it will instantly grab every bit of detail from the label. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 21. We love using PackageX! **Rating:** 5.0/5.0 stars **Reviewed by:** Taseer B. | Mailroom Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Building Logistics?** It's so simple to use and the app is very intelligent. **What do you dislike about Building Logistics?** Every new release has more and more cool features and improvements. Nothing to dislike. **What problems is Building Logistics solving and how is that benefiting you?** Managing mails & packages was never so easy. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 22. Managing packages was never so easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Building Logistics?** Very smart software and easy to use. Our employees love the email notifications and the fact that they are timely informed regarding their items. **What do you dislike about Building Logistics?** No dislikes I can think of. A perfect solution to our needs. **What problems is Building Logistics solving and how is that benefiting you?** Every day we receive many items for our employees. PackageX helps us keep a track of them. In addition, employees are in the loop of any action taken against their packages. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 23. Scanning Packages made easier than ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Building Logistics?** I like that it cuts down the time to scan packages and allows one to scan limitless packages in a go **What do you dislike about Building Logistics?** At times, when a new version is released, if the app isn't updated timely, it causes the app to slow down or glitch **What problems is Building Logistics solving and how is that benefiting you?** It is the last yard solution to all package management and makes the process of inbound and outbound scanning seamless from start to finish **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We're always working hard to improve the app. Stay tuned for our latest app update. ### 24. PackageX Receive - A stellar product **Rating:** 4.5/5.0 stars **Reviewed by:** Shershah A. | Social Media and Content Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about Building Logistics?** Fully flexible and tailor made solutions for each enterprise. Versatility is a key virtue. **What do you dislike about Building Logistics?** Notification system could use a bit of a review to make it foolproof. **Recommendations to others considering Building Logistics:** Research on your requirements and see if what PackageX offers will be suitable for you. **What problems is Building Logistics solving and how is that benefiting you?** Ease of processing and automation which improves logistics and timesaving **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 25. Amazing product to handle deliveries **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Building Logistics?** I am amazed by the speed at which I am able to notify the recipients. **What do you dislike about Building Logistics?** Awesome product, nothing to dislike till now. **What problems is Building Logistics solving and how is that benefiting you?** We have tons of deliveries every day and PackageX receive makes it a breeze to handle all of them. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 26. Sorted our mailroom with just two clicks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Building Logistics?** Very easy, no hardware requires & does my job for me **What do you dislike about Building Logistics?** At times it lags a bit but its usually due to LET connectivity **What problems is Building Logistics solving and how is that benefiting you?** keeping an end-to-end record of all our mail coming into the facility & notifying our receivers in one go. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 27. Great product with amazing support services! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Building Logistics?** It has helped us reduce the effort and time required for managing our mails. Excellent support with prompt responses whenever we need assistance. **What do you dislike about Building Logistics?** I wish there was a feature to mark overdue items as collected in one go. **What problems is Building Logistics solving and how is that benefiting you?** It has reduced lost items. Increased our mailroom staff's producing as now they can handle more packages in less time. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 28. Mailroom **Rating:** 4.0/5.0 stars **Reviewed by:** Kari H. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Building Logistics?** I like that each piece of mail can be viewed easily. **What do you dislike about Building Logistics?** Once a recipient clicks "scan and send" I cannot do anything to move the process forward except to send an image to them. Often times they did this by accident or later find that they don't need the mail scanned because they came into the office and physically got their mail but it stays in the queue no matter what. I would like a delete button to clear items like this on my end without asking the recipient to bother with anything. **What problems is Building Logistics solving and how is that benefiting you?** We are getting Accounting and HR all of their important mail immediately as it comes. Mail is no longer sitting in the mailroom until someone comes to check their mail folders. **Official Response from Hifza Sahibzada:** > Hey Kari - We appreciate you taking the time out to share your valuable feedback with us. We always hold our customers’ feedback high, as it helps us understand customer needs & drives us to improve the customer experience. Regarding the 'Scan & Send' flow, this option was specially introduced to cater the scenarios where a recipient is not physically present in the mailroom/building & wants to know what actually is delivered to the mailroom, hence they can request the mailroom staff to scan and send their package to them digitally. Stay awesome & thank you again for being a valued part of the PackageX Mailroom experience. ### 29. Great experience using PackageX **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Building Logistics?** I love the fact that I no longer need to manually inform our employees regarding their items. Recommended for every facility handling packages. **What do you dislike about Building Logistics?** I haven't come across anything yet that I dislike about PackageX. **What problems is Building Logistics solving and how is that benefiting you?** Our employees get informed on time whenever any item arrives for them increasing same-day pick-ups. Moreover, it's very simple to use. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 30. So glad to have PackageX **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Building Logistics?** The efficiency and customer care for sure **What do you dislike about Building Logistics?** I cannot point out one thing that is displeasing to be honest at the moment **What problems is Building Logistics solving and how is that benefiting you?** As mentioned the efficiency of handling packages and the overall customer care and service provided **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 31. A smart solution for package handling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Building Logistics?** I love the OCR and how accurately it can detect text in multiple languages. **What do you dislike about Building Logistics?** Nothing to dislike so far. I am loving the product. **What problems is Building Logistics solving and how is that benefiting you?** We receive a lot of packages having names in multiple languages. The app is able to detect everything and match it with the stored names. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 32. PackageX - Mail App review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Building Logistics?** The App, it is so well built and applies new AI technology to handle package handling. This gives a good experience to users as they receive the packages faster and safely than in the past. **What do you dislike about Building Logistics?** Sometimes the notifications do not work reliably, other than that the app works well. **What problems is Building Logistics solving and how is that benefiting you?** It optimizes the cost of the route than other providers and it delivers packages faster and safer. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback and we apologies that you have to enter tracking number. However, rest assured that we are continuously working towards improving our product. Stay tuned for our latest app update. ### 33. Best automated system for mail management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2022 **What do you like best about Building Logistics?** I love how it gives our customers control on how to have their mail handled. **What do you dislike about Building Logistics?** Nothing to dislike so far. We are able to keep a record of all our mail online. **What problems is Building Logistics solving and how is that benefiting you?** We are now able to charge our customers based on how they want their mail handled. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 34. Convenient scanning of inbound and outbound deliveries **Rating:** 4.5/5.0 stars **Reviewed by:** Hazel J. | Facility Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Building Logistics?** I like that it contains the option for both inbound and outbound scanning **What do you dislike about Building Logistics?** The app runs better on apple devices than on android devices because you can’t scan as many packages at a time through an android device. **What problems is Building Logistics solving and how is that benefiting you?** The app is great because I can specify what kind of item the recipient has received. For example, if it’s a perishable item or something that needs to be handled with care. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 35. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Peter C. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Building Logistics?** Any staff member can easily use the app and manage any incoming parcel. No more paperwork or manual data entry, it made my life easier. **What do you dislike about Building Logistics?** I didn't find any issues using the app but as technology is getting advanced App should get new features like fingerprint login or face ID etc. **What problems is Building Logistics solving and how is that benefiting you?** Improved inbound package processing, No more manual data entry. Time & Cost Saving. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 36. Easy, efficient and transparent **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Building Logistics?** The best part about PackageX Receive is the ease and transparency with which the platform handles the process. **What do you dislike about Building Logistics?** Nothing major except for the scale at which they work but I'm guessing they will overcome these challenges as they continue to grow **What problems is Building Logistics solving and how is that benefiting you?** The major problem that they solve is end-to-end visibility of the whereabouts of the package through an easy and simple user experience and interface **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. Stay tuned for our latest app update. ### 37. Analytics and Reports features in the app has helped me save time. **Rating:** 4.0/5.0 stars **Reviewed by:** Veronica M. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2021 **What do you like best about Building Logistics?** The best feature for me after using this app would be the analytical dashboard of the app as it has saved me from asking my employees about a daily, weekly, and monthly report. **What do you dislike about Building Logistics?** Nothing too major, perhaps just a personal preference would be to have more variety with the color scheme and more customization options. **What problems is Building Logistics solving and how is that benefiting you?** There used to be a conflict between the reports, and I had to then perform a detailed review to find out what the true picture is. All that is now eliminated with the analytics and reports features which the app provides. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 38. Review of PackageX Receive **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Building Logistics?** It is user friendly and looks well designed. **What do you dislike about Building Logistics?** The signing feature is a little glitchty. **What problems is Building Logistics solving and how is that benefiting you?** WeWork collects packages for its customers. It makes signing them in and signing them out easy. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 39. Happy with the product experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2022 **What do you like best about Building Logistics?** PackageX receive keeps everyone involved informed. **What do you dislike about Building Logistics?** I'm not sure about that. I'm happy with the product. **What problems is Building Logistics solving and how is that benefiting you?** We are able to keep our recipients informed about their deliveries. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 40. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Hassaan S. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2021 **What do you like best about Building Logistics?** I like how I can notify the recipients about their packages in bulk without having to do it one by one. Similarly, while checking out the packages, I can do it as per my requirement, even if I have to give out all the packages to one person. The app notifies everyone about it providing full visibility of the packages to the recipients. **What do you dislike about Building Logistics?** The app should be fully functional if there is a weak internet connection or no connection at all. **What problems is Building Logistics solving and how is that benefiting you?** The package handling experience has improved a lot for both, us and the recipients. We can keep our recipients informed about their packages and remind them if they forget to pickup in time. I feel that the product has brought our recipients closer to us and improved our relationship with them. We benefit from a lot of features every day. The ones I love the most is that I can check the dashboard for the history of packages, I can reroute the packages, add notes for the recipient if there is a special request or something that they should know. I can say that shifting from manual work to PackageX Mailroom has been an amazing experience for me. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We're always working hard to improve the app. Stay tuned for our latest app update. ### 41. PackageX mailroom that is now receive is an amazing mailroom management software. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2022 **What do you like best about Building Logistics?** Ocr capabilities and autofill, Machine learning **What do you dislike about Building Logistics?** nothing yet, packagex i great in what it does **What problems is Building Logistics solving and how is that benefiting you?** nothing yet **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 42. Package X helping redefine small business logistics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Building Logistics?** Ease of package logistics that cuts man-hours hours down **What do you dislike about Building Logistics?** Ease of entry into the ecosystem could be a bit better **What problems is Building Logistics solving and how is that benefiting you?** Logistical mostly, helping with reducing labor hours and boosting productivity. This leads to a streamlined organisation with improved performance **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 43. Easy To Use App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Building Logistics?** I am fascinated at how the app detects even the smallest details off the labels. The speed at which it does that is impressive. **What do you dislike about Building Logistics?** I am happy with the product so far. It took our team some time to get the hang of all the features, but it was worth it. We now use the app to its full potential, and it really helps our recipients get their mail in time. **What problems is Building Logistics solving and how is that benefiting you?** My team and I receive hundreds of packages every day, and informing the recipients about them timely was impossible for us before we adopted the Mailroom app. However, now we can notify the recipients within minutes. It made our job easy, which was a tedious process. Our mailroom is now very efficient, and our recipients are also pleased with the speed at which they are notified about their packages. PackageX Mailroom truly represents how technology can make life easier and minimize errors. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We're always working hard to improve the product. Stay tuned for our latest app update. ### 44. Made my life Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** John L. | Director FM, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2021 **What do you like best about Building Logistics?** I love the package management features that the dashboard provides. I can easily view all the details of the packages and share them with the recipients in case anyone asks for the details. The package journey feature is beneficial to view the history of hops the packages have made. **What do you dislike about Building Logistics?** There is nothing to dislike. I am truly happy with the product. **What problems is Building Logistics solving and how is that benefiting you?** There was no accountability before we adopted PackageX Mailroom. We used to lose packages which resulted in a bad experience for our customers. However, now that we have separate devices and account for all our staff. It is easy to manage and monitor the mailroom activities, and we have not lost a single package so far. There are plenty of benefits that we gained by using the product. The most important ones are; items data, user activity, and graphs. These statistics help me improve my mailroom processes. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback.Stay tuned for our latest app update. ### 45. Good experience, allowing for greater efficiency and accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Building Logistics?** Efficiency boost + advanced OCR technology **What do you dislike about Building Logistics?** None so far as my experience has been pleasant **What problems is Building Logistics solving and how is that benefiting you?** It's helping my company route packages at a faster rate and has therefore reduced the chances of error **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 46. Excellent App for Packages - Convenient to use **Rating:** 5.0/5.0 stars **Reviewed by:** sajjad m. | Sr. Logistics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2021 **What do you like best about Building Logistics?** Its user-friendly App for the packages, you get notified in real-time when your package/parcel arrives. If you are living in a condominium or high-rise building, you get an email / SMS alert as soon as your package arrives at the front desk. The app also informs you of sender details and provides real-time tracking and visibility. **What do you dislike about Building Logistics?** Nothing so far. The company needs to keep the same momentum and add more features for users. **Recommendations to others considering Building Logistics:** must get a demo to solve your clutter mailroom issues **What problems is Building Logistics solving and how is that benefiting you?** It tells you as soon my package arrives, easy to locate from dozens of packages delivered daily to mailroom. You can show the email at the front desk; they quickly locate the package by scan instead of reading labels of all the sitting packages. **Official Response from Hifza Sahibzada:** > Hey Sajjad, You can always schedule a demo through our website: https://packagex.io/mailroom/request-demo/ or each out to us at support@packagex.io and we will set it up for you. Thank you for your valuable feedback. ### 47. It is easy to use and the UI/UX design is well organized **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Building Logistics?** How it reads the address and suggests the likely contact **What do you dislike about Building Logistics?** maybe the camera’s image quality is not that good **What problems is Building Logistics solving and how is that benefiting you?** Missing samples are less as it records the packages with photo so that is the best result we have **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 48. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Building Logistics?** Gives an efficiency boost, extremely effective **What do you dislike about Building Logistics?** No downsides as of now since its in the implementation phase **What problems is Building Logistics solving and how is that benefiting you?** Wonderful service, helps reduce operational cost **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 49. An app that makes my job easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Building Logistics?** Super easy to notify our members that they have a package **What do you dislike about Building Logistics?** I sometimes can't find people who got a package **What problems is Building Logistics solving and how is that benefiting you?** It's helping us give members ease that their package has arrived on top of delivery services delivery notifications. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. ### 50. Made my Work Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Animation | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2021 **What do you like best about Building Logistics?** I have been using the product for quite some time now and I love the new user management feature. I can now delete and create new users on my own without having to reach out to the support team. I have been enjoying other features such as modifying email templates, setting automatic reminders and package management as well. I love the product and I am fascinated by the new features that are released every now and then. It only improves the experience for us and our recipients **What do you dislike about Building Logistics?** Nothing to dislike. As I mentioned above, I love the product and I love the flexibility it provides us. **What problems is Building Logistics solving and how is that benefiting you?** Previously, when we were not using the product, our mailroom staff used to email the recipients and attach the pictures of the package in the email. But when our customers started to increase, the package inflow was simply not possible to handle by our staff so we had to find a solution. PackageX Mailroom was the best fit for us. It took us no time to get started and move all our mailroom operations to PackageX Mailroom. We are happy with the product and we keep looking forward for new features. **Official Response from Hifza Sahibzada:** > Thank you for your valuable feedback. We're always working hard to improve the app. Stay tuned for our latest app update. ## Building Logistics Discussions - [What is mailroom management?](https://www.g2.com/discussions/what-is-mailroom-management) - 1 comment - [How do I run a successful mailroom?](https://www.g2.com/discussions/how-do-i-run-a-successful-mailroom) - 1 comment - [View Building Logistics pricing details and edition comparison](https://www.g2.com/products/building-logistics/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+09%3A31%3A32+-0500&secure%5Bsession_id%5D=5cf16737-eb51-49f4-9717-38e82ca85e7d&secure%5Btoken%5D=d2c7f441e56da5934f5e10f62fed3b3bc1b6fc1efd88809d8810ccbb9bfa93b2&format=llm_user) ## Building Logistics Features **Agentic AI - Package Tracking** - Multi-step Planning - Cross-system Integration - Proactive Assistance ## Top Building Logistics Alternatives - [Parcel Tracker Mailroom](https://www.g2.com/products/parcel-tracker-mailroom/reviews) - 4.7/5.0 (181 reviews) - [Notifii Track](https://www.g2.com/products/notifii-track/reviews) - 4.5/5.0 (95 reviews) - [parcelLab](https://www.g2.com/products/parcellab/reviews) - 4.6/5.0 (270 reviews)