---
title: Building Engines Reviews
meta_title: 'Building Engines Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 277 reviews by the users' company size, role or industry
  to find out how Building Engines works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 277
  scale: '5'
date_modified: '2026-08-11'
parent_category:
  name: Real Estate
  url: https://www.g2.com/categories/real-estate
---


# Building Engines Reviews
**Vendor:** Jones Lang Lasalle, IP  
**Category:** [Property Management Software](https://www.g2.com/categories/property-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 277
## About Building Engines
Why is Building Engines ranked as a leader in commercial real estate (CRE) for property management software? Building Engines, a JLL company, improves net operating income and performance across the world’s most successful real estate portfolios. Customers increase building efficiency, deliver the best tenant experience, and reduce operating costs with Prism – the industry’s most innovative and powerful property management platform. Founded in 2000, Building Engines is committed to helping CRE companies solve long-standing operational problems with market-leading solutions for work order management, tenant experience, sustainability, risk mitigation, vendor management, and more. Put simply, it’s our mission to create exceptional experiences for everyone in every building. Today, more than 1,000 customers rely on Building Engines to manage critical operational needs across more than 4 billion square feet and 52,000 properties worldwide. Get started fast with a customized product demo today.



## Building Engines Pros & Cons
**What users like:**

- Users find Building Engines exceptionally **easy to use** , benefiting from its user-friendly interface and efficient work order tracking. (42 reviews)
- Users appreciate the **user-friendly interface** of Building Engines, making management and tenant communication effortless. (27 reviews)
- Users appreciate the **easy navigation** of Building Engines, enabling efficient management and seamless access from anywhere. (16 reviews)
- Users value the **easy access to information** provided by Building Engines, streamlining their operations effectively. (16 reviews)
- Users appreciate the **responsive customer support** of Building Engines, ensuring quick and effective solutions for their inquiries. (13 reviews)
- Users appreciate the **efficiency** of Building Engines, benefiting from streamlined processes and centralized property management. (13 reviews)
- Property Management (11 reviews)
- Tenant Management (11 reviews)
- Ease of Access (9 reviews)
- Easy Setup (9 reviews)

**What users dislike:**

- Users find the **missing features** of Building Engines limiting, particularly noting the lack of video attachments and a better Tenant Landing page. (13 reviews)
- Users find **navigation issues** with Building Engines, as accessing past work orders and features is cumbersome and inefficient. (5 reviews)
- Users find **poor usability** in Building Engines, as navigating and locating actions is confusing and tedious. (5 reviews)
- Users find the **slow performance** of Building Engines frustrating, occasionally needing a restart for better speed. (5 reviews)
- Users face **communication issues** with Building Engines, leading to confusion and overwhelming email notifications. (4 reviews)
- Poor Customer Support (4 reviews)
- Setup Complexity (4 reviews)
- Editing Restrictions (3 reviews)
- Search Issues (3 reviews)
- Users experience **slow loading** times that hinder their overall experience with Building Engines, leading to frustration. (3 reviews)

## Building Engines Reviews
  ### 1. User friendly and great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamaal J. | Assistant Director of Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2025

**What do you like best about Building Engines?**

the multiple uses the software provides 

**What do you dislike about Building Engines?**

adding more updates compatible with different software.

**What problems is Building Engines solving and how is that benefiting you?**

Helps make workorders easy to handle and distribute.

  ### 2. Comprehensive Platform with Intuitive Tracking and Versatile Overviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel S. | Tech 2/ building engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about Building Engines?**

I appreciate the wide range of editable drop-down windows, as well as the line item tracking format. I also value how the platform provides an overview not just for administrators, but for those working at the technical level too.

**What do you dislike about Building Engines?**

It would be helpful if technicians could attach videos in addition to photos to work orders.

**What problems is Building Engines solving and how is that benefiting you?**

The organizational structure and the interconnectedness of all functions within commercial property management are crucial aspects to consider. Understanding how each function relates to and supports the others can greatly enhance the efficiency and effectiveness of property management operations.

  ### 3. Drives Efficiency and Collaboration with High-Quality Results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deepak K. | Club Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Building Engines?**

Standardization and efficiency, Better Problem Solving, Scalability, Improved Collaboration, Higher Quality Output.

**What do you dislike about Building Engines?**

Time Consuming Setup, Limited Flexibility once built, Complexity for new users

**What problems is Building Engines solving and how is that benefiting you?**

Building Engines helps streamline the entire workflow for managing service requests, maintenance tasks, and facility-related issues. It centralizes all work orders, making it easier to track, assign, and follow up on tasks. This reduces delays, improves response time, and ensures nothing gets missed. It also provides better visibility into ongoing work, which helps with planning, reporting, and overall efficiency. As a result, it enhances team coordination and supports smoother daily operations.

  ### 4. An unmatched experience for over 17 years!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Salvatore D. | Director Of Property Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about Building Engines?**

The ability to quickly look up information at the property and portfolio level is second to none.   After 15 years with BE, we are now on Prism, the next generation of BE, and are loving the updated interface.  The ability to quickly drill down on work orders, a property's information, and now contracts, is a game-changer.

**What do you dislike about Building Engines?**

Prism could have a better Tenant Landing page. I miss the Building Connect feature from the classic version.

**What problems is Building Engines solving and how is that benefiting you?**

Our ability to track work orders and contracts.  The benefit of me being able to look at the portfolio and drill down on issues is time saving and extremely beneficial.

  ### 5. Customer Service at its finest

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christina T. | Property Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about Building Engines?**

The customer support is outstanding! they are always quick to respond when I have a question and kind when I've overlooked something simple

**What do you dislike about Building Engines?**

the fact that you can't reserve more than one day at a time in the resource reservations

**What problems is Building Engines solving and how is that benefiting you?**

Contacts all members of our team simultaneously to shorten wait time of service for my tenants.

  ### 6. Very Efficient for our property management infrastructure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ebony S. | Tenant Ambassador, Enterprise (> 1000 emp.)

**Reviewed Date:** June 26, 2025

**What do you like best about Building Engines?**

Building Engines has transformed how we manage our commercial property operations. The platform seamlessly integrates all aspects of property management into one intuitive system, saving our team countless hours each week. I love how user friendly it is! Very simple to navigate.

**What do you dislike about Building Engines?**

In the Resource Reservation area, I wish we could reserve a conference room for multiple days at a time. If you need to reserve a room for a week, you'd have to do multiple reservations. It would save time to be able to add the multiple dates.

**What problems is Building Engines solving and how is that benefiting you?**

Building Engines solve our work orders, tenant documentation, conference room reservations and visitors checking in with security with an ease.

  ### 7. Building Engines is a decent, user friendly platform for facilities engineers.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christopher M. | Facility Safety Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Building Engines?**

The Building Engines dashboard provides a user friendly way for engineers to keep track of tasks that are assigned to them as well as new requests that may come in throughout the day.

**What do you dislike about Building Engines?**

Everyday engineers having access to all sites instead of only their own tends to lead to issues with a couple wrong clicks of a button or two.

**What problems is Building Engines solving and how is that benefiting you?**

There is an issue where a single user has the ability to change the status of over 5,000 PM's or WO's with an accidental click or two of a button. I was told that this is in the works to be fixed.

  ### 8. Easy to Use App That Just Works!

**Rating:** 4.0/5.0 stars

**Reviewed by:** William S. | Union Chief Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2026

**What do you like best about Building Engines?**

Ease of use when using the app. Simple and very useful. The pop reminders are a plus

**What do you dislike about Building Engines?**

Unable to convert inspection into PM tasks. Would like to be able to trend reading that are populated in Work orders. Temperatures, pressures, set points.

**What problems is Building Engines solving and how is that benefiting you?**

Documentation, Documentation, Documentation!

  ### 9. Equipment Module Shines

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about Building Engines?**

Equipment module is very useful and powerful.

**What do you dislike about Building Engines?**

Inspections and meter readings are not properly functional in my opinion.

**What problems is Building Engines solving and how is that benefiting you?**

It provides much better transparency and document management.

  ### 10. The system is very easy to navigate and helpful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angelina A. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about Building Engines?**

I like that we are able to print the reports for each property.  It makes if easier to see what needs to be done.

**What do you dislike about Building Engines?**

Not being able to remove vendors that we do not use anymore.

**What problems is Building Engines solving and how is that benefiting you?**

The COI process looks like they are making it easier.

  ### 11. Dependable Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mradul  D. | Workplace Delivery Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Building Engines?**

1. Building Engines tool has variety of Use Cases. Best one would be Inspections, tracking and completing task on time is possible due to Building Engines.

**What do you dislike about Building Engines?**

Interface is very basic. Needs improvement in UI/UX design

**What problems is Building Engines solving and how is that benefiting you?**

Work Order & Inspections on Building Engines is helping us a lot.

  ### 12. I love how easy and user friendly Prism is

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adnan G. | Building Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about Building Engines?**

I love the organization and format of the program. everything is so easy to edit and add

**What do you dislike about Building Engines?**

maybe being able to fully delete a item or PM would be nice

**What problems is Building Engines solving and how is that benefiting you?**

solving my PM agenda. its helping me have all of our PMs & Inspection in order

  ### 13. Easy to navigate as Management, even easier for tenants

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dominique G. | Senior Property Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2025

**What do you like best about Building Engines?**

It is a great bridge between management, engineers, vendors, and tenants. The Work Order's system is spot on.

**What do you dislike about Building Engines?**

I dislike how complicated it is the change a permission for users. I also dislike certain aspects of the COI's, like not being able to delete a insurance requirement even if its listed twice.

**What problems is Building Engines solving and how is that benefiting you?**

Work orders make is super easy for tenants to instantly get the attention of management in order for us to send out janitorial or engineering. I also like how i can use it so store COIs.


## Building Engines Discussions
  - [How has Building Engines improved your property management, and what features do you rely on most?](https://www.g2.com/discussions/how-has-building-engines-improved-your-property-management-and-what-features-do-you-rely-on-most)
  - [What is Building Engines used for?](https://www.g2.com/discussions/what-is-building-engines-used-for)
  - [How are you using Building Engines for work order tracking and OCP inspections?](https://www.g2.com/discussions/how-are-you-using-building-engines-for-work-order-tracking-and-ocp-inspections) - 1 upvote

- [View Building Engines pricing details and edition comparison](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1648040&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A11%3A58+-0500&secure%5Bsession_id%5D=a137b22c-046b-4dae-a8c6-b3bc665cb782&secure%5Btoken%5D=e5b0640227bd5dc634a53591f39121b896ed3a6f8c9098cecd53413cad35e5b8&format=llm_user)
## Building Engines Integrations
  - [Cm3 Contractor Management &amp; Prequalification](https://www.g2.com/products/cm3-contractor-management-prequalification/reviews)
  - [Prism](https://www.g2.com/products/pixis-prism/reviews)
  - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews)

## Building Engines Features
**Leasing**
- Vacancy Advertising
- Document Management
- Occupancy Management
- Housekeeping Management
- Contact Management
- Complaint Management

**Building Operations**
- Maintenance Service Requests
- Property Inspections
- Service Portals
- Building Announcements
- Resource Reservations
- Residential Properties

**Accounting**
- Property Accounting
- Company Financials
- Certificates of Insurance (COI)
- Dashboards
- Overdue Payments
- Commercial Properties
- Activity Dashboard
- Electronic Payments

**Operations**
- Tenant Portal
- Amenity Management
- Maintenance Management
- Listing Syndication
- Work Order Management
- Communication Management
- Vendor Management
- Marketing Management
- Service Request Management
- Reservations Management
- Listing Management
- Third-Party Integrations
- Task Management
- Tax Management
- Financial Management
- Channel Management
- Owner Portal
- Calendar Management
- Contract/License Management
- Vacancy Management
- Faculty/Staff Management
- Workflow Management
- Inspection Management
- Lead Management
- Insurance Management
- Background Screening
- Website Management

**Agentic AI - Property Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Budget Tracking
- Property Database
- Alerts/Notifications
- Transaction History
- Late Fee Calculation
- Credit Check
- Expense Tracking
- Billing & Invoicing
- AI Copilot
- API
- Payment Processing
- Document Storage
- Maintenance Scheduling
- Reminders
- Reporting & Statistics
- Data Import/Export
- Generative AI
- Digital Signature
- Rent Tracking
- Web-based Deployment
- Rent Collection
- Lease Tracking
- Customizable Branding
- Transaction Monitoring
- For Real Estate
- Financial Reporting
- For Property Managers
- Tenant Tracking
- Credit Card Processing
- Dynamic Pricing
- For Hospitality Industry
- Violation Tracking
- For Residential
- Search/Filter
- Guest Tracking
- Multi-Location
- Mobile App
- Electronic Signature
- Utility Billing
- Role-Based Permissions
- Activity Tracking
- Virtual Tour
- Discussions/Forums
- File Sharing
- Drag & Drop
- Recurring/Subscription Billing
- For Commercial Real Estate
- Client/Property Matching

## Top Building Engines Alternatives
  - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - 4.0/5.0 (233 reviews)
  - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews)
  - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (271 reviews)

