The customer service team was a great help as we set up our app. Many times I had someone call or email to check on us, just to make sure everything was going OK. And if there were any issues, they were always quick to respond and see how they could help. Review collected by and hosted on G2.com.

I wish there were more flexible payment options. In our case, we were creating an app for an event that happens once a year. It would be nice to pay for service when we need it and be able to save the work we've done from year to year. Instead of having to cancel the service and start over again the next year. Review collected by and hosted on G2.com.

Their sales rep was extremely knowledgable and was able to get us answers to our questions quickly. Our implementation specialist worked very hard to keep us on task throughout the process. Extremely professional! Review collected by and hosted on G2.com.

Once the project starts, make sure you have all your ducks in a row because these work fast! Review collected by and hosted on G2.com.

Buildfire is really good at the plug-and-play app development that they do. It's as simple as making a SquareSpace page. They have the whole process very well sign-posted to make it easy on newcomers. Review collected by and hosted on G2.com.

The process happens really fast. with the lowest business level subscription, start to finish takes place in less than 8 weeks, which is lightning fast if you have normal day job responsibilities and haven't outlined every thing you'd like along the way. Review collected by and hosted on G2.com.

The sales and customer service team has been fantastic to work with. Everything I have wanted to build or fix with my app has been met with curiosity and a great willingness to make it work. Dan, with the sales team, is always looking out for my best interest, only recommending products I actually need/use and helping me find creative solutions to keep my app within budget while still giving users an excellent experience. Sepopo from the customer service department has been very responsive and quickly understands what I need/want when I have issues or want something changed or fixed. Although I don't work with the developers directly, I always get the result I am looking for. I am so grateful for everyone's help in making my app a success. I've been getting rave reviews! Review collected by and hosted on G2.com.

I would prefer more options for design and functionality for my specific type of app. As a meditation app, I'd love to be able to have scrolling options and swiping options within the home screen, but don't want to pay for custom development for that feature. I'd also like to be able to have video with sound as my intro screens. Review collected by and hosted on G2.com.

BuildFire's user-friendly interface makes it a great tool for adding and maintaining content. The preview pane next to the backend makes it very convenient to make and preview content updates in real time. Review collected by and hosted on G2.com.

Although the auto-save feature is designed for user convenience, I would prefer a manual save option for most features. My team is currently experiencing an issue with content loss due to server connectivity issues beyond BuildFire's control, which seems to be related to the auto-save functionality. I would like to see versioning/data backup options, as well as more data analysis and export options. Review collected by and hosted on G2.com.

Buildfrire is a great platform to develop your app. It is a great to have a liaison between you and Google and Apple. If there are any issues, they are there to help (and often do needed behind the scenes submissions for you). It is great to have them as a resource. Also when building your app they have the same level of service to help guide you on choices and technical questions. Review collected by and hosted on G2.com.

You have to test to see if things are working on your app. This is not a complaint, but a reality in app development. Although there platform works out of the box, you still need to test and make sure the user experience is solid. This is not a fault of buildfifre, but a reality with app development. Review collected by and hosted on G2.com.

The cross-platform capabilities drastically reduce development time and cost. No need for two native programs that are constantly requiring updates. Getting the app from development to deployment is quick and straightforward. Review collected by and hosted on G2.com.

I have no real dislikes about the platform. There have been some challenges with deploying custom plugins that contained features that worked on one OS and not another. I think some troubleshooting or debugging tool added to the platform would be extremely helpful. However, the support on the platform itself is top shelf, quick responses and always helpful. Review collected by and hosted on G2.com.

The team’s willingness to help and response time is phenomenal. Very knowledgeable and never any hesitation to find the answers if a team member is unsure. A dream team, I must say! Review collected by and hosted on G2.com.

N/A grea job! After joining the membership, all of a sudden, there are 3 different team members helping me at once. I really appreciate it! The team is very flexible and give a sense of relief when things are challenging. Review collected by and hosted on G2.com.

I always get quick responses to questions and inquiries throughout the day. They are always very helpful with the answer and are always able to direct me to articles that help me keep my app up-to-date with ease and confidence. The app is very user-friendly and has many options to give me customization as my business continues to grow and evolve. Review collected by and hosted on G2.com.

nothing. customer service is awesome and the app process and features are very accomadating not to mention pricing is amazing. This is great for ALL businesses to implement. Review collected by and hosted on G2.com.

I like that they have experts in different fields who are friendly and responsive in addressing your needs. The experience from app inception, to maintenance, to support has been great! Review collected by and hosted on G2.com.

No downsides as of yet. The team is very responsive and helps to educate you along the way. Review collected by and hosted on G2.com.