BP
Brian P.
Small-Business (50 or fewer emp.)
"Intuitive, Effective, with Stellar Support"
5/5
What do you like best about Buildertrend?

I appreciate the intuitiveness of Buildertrend and their ability to bring new things that work well for our industry. The initial setup wasn't very difficult, as we were organized and able to mold into their structure. The team with customer support was fantastic as always. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

Buildertrend seems to focus more on larger volume sub-contract only based companies, however it seems to work as well for a company like ours where we have in house carpenter crew that does about 60-85% of the labor on projects. Another item probably more relavant is they seem to replace or make a change and just as we get used to the system. i.e. To-do's replaced by Tasks, The Todo worked better for us. but we have adapted. Now Cost inbox is going away, another change that makes us adapt because we heavily relied on cost inbox for non job related bookkeeping, i.e. fuel, Repairs to vehicles, Consumable supplies, office equipment, software, etc. items not billed or charged to a particular project. and Credit Card purchases. Review collected by and hosted on G2.com.

Carlos V.
CV
Carlos V.
Small-Business (50 or fewer emp.)
"Effortless Project Management with Buildertrend"
5/5
What do you like best about Buildertrend?

I like the simplicity of Buildertrend because there's not a lot of technical hassle involved. I also appreciate the way it's laid out, which helps me and my team get a lot more work done without constantly having to talk to the client. I also value how it allows customers to see updates like photos and notes, so they know what's happening daily with their projects. This feature really works well for keeping clients informed. When I started working here three years ago, I chose Buildertrend for its ease of use and how it adapts with everyone in the office. The initial setup was pretty easy, and attending Buildertrend classes in Omaha with the team was a good experience. I actually tell everybody about Buildertrend and its ease. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

Well, some of the things as far as the clients they become more involved. And sometimes it can be a little bit of a hindrance. I just think you need to pick and choose what photos you put on Buildertrend and what language you use because if the client sees that, that's just something that they can use to ask more questions. And, also, sometimes that could be a little cumbersome. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Buildertrend Keeps Everything Organized in One Place"
4.5/5
What do you like best about Buildertrend?

The most helpful part of Buildertrend is having everything in one place. It keeps all the job information together—plans, selections, and other details—so it’s easy to stay organized. I can also track change orders easily, and it keeps a running total for the client.

I mainly use it to maintain the job schedule, reference plans, and communicate change orders with clients. It’s also a great space with essentially endless photo storage, which we use to keep clients up to date on the status of the job. I also require my Supers to use the daily logs so I can stay informed day to day, which is very helpful when navigating multiple projects. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

It would be really helpful to have a place where all of my job schedules are visible on one screen, or some way to clearly show overlaps. I know that when I double-schedule there’s a conflict error that comes up, but something more than that would be great.

Daily logs are a big part of what we use, and if those could be even more intuitive for the supers to work with, that would be a big deal. One suggestion is to have tasks associated with the daily log, so they can log their day, enter the info, and then check off a handful of boxes showing they completed the typical tasks for that job. For example: sub attendance and communication with subs, who was there last, whether there was any damage or anything left undone, cleanliness and appearance, answers for subs, quality, completion and correctness of yesterday’s work, photos, and lock-up/assigning lock-up. Review collected by and hosted on G2.com.

Vicki A.
VA
Vicki A.
Director of Operations
Small-Business (50 or fewer emp.)
"A Single Hub That Keeps Clients and Teams Aligned"
5/5
What do you like best about Buildertrend?

Having a single hub where clients and all GDB team members can communicate gets rid of the scattered emails, texts, and calls that tend to slow projects down. It keeps everyone on the same page, without you having to constantly relay updates between different parties.

The New Bills Update — This has been a big win for streamlining the accounting process on your end. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

I do think that sometimes updates are rolled out without being fully vetted for how end users are actually using Buildertrend. I also don’t like how different the app interface is from the full site interface. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Buildertrend Keeps Every Project Organized in One Central Place"
5/5
What do you like best about Buildertrend?

What I like most about Buildertrend is how it helps us keep everything organized in one place for each project. We primarily use it for billing, tracking invoices and purchase orders, and maintaining a complete project record. We have created a structured file system within each project that stores design boards, order sheets, signed client contracts, and before-and-after photos. Having all of this information centralized makes it easy to access project details, stay organized, and maintain accurate records throughout the renovation process. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

What I dislike most is that when Buildertrend makes updates or changes to features, there does not always seem to be clear communication about what has changed or how to use the new functionality. While improvements are appreciated, I often find myself having to discover and learn the changes on my own through trial and error. More proactive announcements, training materials, tutorials, or "what's new" guides would make it much easier to understand and adopt new features efficiently. Review collected by and hosted on G2.com.

Maggie M.
MM
Maggie M.
Small-Business (50 or fewer emp.)
"Comprehensive Project Management with Easy Integration"
5/5
What do you like best about Buildertrend?

I use Buildertrend to track daily tasks, communicate with our team, send for sub trade bids, record client selections, estimate projects, and create purchase orders. Buildertrend keeps all of the project information in one place where it is available to the whole team and allows for consistent documentation and pricing. I like creating templates for estimates and purchase orders that are used for each project as they save time and streamline the process. It was easy to start using Buildertrend, and the estimate catalogue setup was facilitated by Buildertrend. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

It would be ideal to see the division of material, labor, and other costs on the estimate side of the job as this information is viewable in a proposal. The total material, labor, and other costs are used to determine labor burden and cost add-ons, so it would make things easier if this was calculated in the estimate and not just in the proposal format. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"BuilderTrend does the heavy lifting and I get the credit"
5/5
What do you like best about Buildertrend?

It didn't take me too long at all to customize it to work for me. It is incredibly user friendly. It stores and organizes my tasks (not just my documents) so that I can quickly access old information as jobs age. I never feel like I "forget" when BuilderTrend has my back. The schedule and the tasks are lifesavers. The rhythm and routine of a job launch ensures I start every job with complete information. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

That my colleagues don't take advantage of the other features outside of project management. I wish our bookkeeper used it for accounting and our drafting team used it to check off job progress. I wish our estimating department saved their findings in the pre-job stage so I had access after the job launch. Nothing to complain about BuilderTrend, just the way my company integrates it! Review collected by and hosted on G2.com.

Reyna A.
RA
Reyna A.
OFFICE MANAGER
Small-Business (50 or fewer emp.)
"Buildertrend Transformed Our Construction Workflow with All-in-One Project Management"
4.5/5
What do you like best about Buildertrend?

We are a construction and landscaping company, and Buildertrend has completely transformed the way we manage our business. Since implementing this platform, we have become significantly more organized, efficient, and professional in our daily operations.

Buildertrend allows us to keep detailed records of all our clients, create professional estimates, build custom cost codes for every item and service we use, track employee hours, manage change orders, and oversee projects from start to finish—all within a single platform.

One of the features we appreciate most is its ability to integrate with other business tools such as QuickBooks and other software solutions, making accounting, project management, and communication much more streamlined and efficient.

Buildertrend is an incredibly powerful and comprehensive system. Like any great tool, it takes time to learn, but once you understand how to use it properly, it can truly transform the way you run your company. It has helped us save time, improve organization, increase accountability, and deliver a better experience to our clients.

Without a doubt, I highly recommend Buildertrend to any construction, landscaping, or contracting business looking for a complete, professional, and scalable solution to manage their operations and grow their company.

sincerely GREEN & ROCK UNLIMITED LANDSCAPE INC Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

One of the features we appreciate most is its ability to integrate with other business tools such as QuickBooks and other software solutions, making accounting, project management, and communication much more streamlined and efficient. Review collected by and hosted on G2.com.

Larissa H.
LH
Larissa H.
Small-Business (50 or fewer emp.)
"Transparency and Constant Improvement with Buildertrend"
5/5
What do you like best about Buildertrend?

I like that they are always changing the software and communicate updates clearly. There's also helpful notes or areas to send feedback. I appreciate the transparency with our clients and the easy communication Buildertrend provides. The client portal is really great, making overall transparency and ease of use for the general user. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

I think it's a tiny bit harder for people who aren't good with technology to get used to using it because there's so many different features. If you're not good at technology, you're certainly not benefiting from the entire use of the technology if you don't put an extra effort to figure it out. The more you use, the more you benefit since there are so many integrations across the software from leads to client updates to bills to the budget, etc. Review collected by and hosted on G2.com.

Verified User in Construction
EC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Intuitive All-in-One Integration with Fast, Helpful Support"
4.5/5
What do you like best about Buildertrend?

The integration that Buildertrend offers across many different needs, CRM, Estimating, Invoicing, and being able to connect with the customers with sharing daily logs for job progression. The user interface is intuitive and easy for most basic users to pick up and navigate. Typically the support you receive when there is an issue or question is quick, efficient and American Based. ROI is ok, could use some additional AI integration to take it over the top. Review collected by and hosted on G2.com.

What do you dislike about Buildertrend?

The main thing I do not like about Buildertrend is the estimating. I feel it needs to speed up its R&D to integrate AI with creating proposals. There are a lot of things we complete or bid that area repetitious, AI could speed that up tremendously. Also offering a COPY option while completing a proposal, if I have to enter materials of the same kind a lot, or I am installing 5 doors, having to retype that 5 times slows me down. Review collected by and hosted on G2.com.