As a residential property manager, Whale helps me efficiently and easy collect security deposits in a way that keeps me compliant with state and local laws, but also reduces liability for both my business and my property owners/landlords. The transparency is also a nice peace of mind for tenants because they can see their deposit at any time and earn interest during the full term of their lease. Review collected by and hosted on G2.com.

I think they could make some improvements to the property manager interface where it was easier to integrate with other PM softwares or have a better portal for adding new properties and requesting deposits, but overall the system is really easy to use and their customer service and responsiveness makes this really not a big issue at all. Review collected by and hosted on G2.com.

The team at Whale is incredible. They work hard to meet the needs of their clients and are excellent partners. I love that this product gives customers the ability to earn interest on their deposit and removes the stress from managing deposits. Review collected by and hosted on G2.com.

The only difficult thing about implementing Whale is understanding what is allowed since it is so new and our industry hasn't caught up to it yet. Review collected by and hosted on G2.com.

I love how seamlessly Whale integrates with Yardi and how easy the platform is to use, with a very straightforward setup process. The Whale team was extremely hands-on during implementation and continues to be responsive and supportive whenever we have questions or need assistance. It has saved us so much time operationally; being able to collect and refund security deposits electronically has eliminated the need to cut and track physical checks. This has made our move-in and move-out processes faster, more efficient, and easier to manage overall. Review collected by and hosted on G2.com.

One area that could be improved is additional reporting within the platform for tracking and internal reconciliation that can be exported from Whale. That said, the platform continues to evolve, and their team has been very receptive to feedback and proactive in assisting with any questions or needs. Review collected by and hosted on G2.com.

Easy to use and navigate. Also, Casey Hingetgen is very prompt to reach out when we have an issue Review collected by and hosted on G2.com.

The future residents don't like that the only option is to synch their bank account. They would like to use debit or credit cards. Review collected by and hosted on G2.com.

Whale has completely transformed how we manage security deposits. Tenants love transparency and real-time visibility, which builds trust and reduces disputes. On our side, the move-out process is significantly faster and easier — cutting down admin time for both property and accounting teams. The platform is intuitive, and the Whale team has been exceptional throughout implementation and support. Review collected by and hosted on G2.com.

No major complaints. Once you see how streamlined and tenant-friendly the process becomes, it’s hard to imagine going back to legacy deposit workflows. Review collected by and hosted on G2.com.

As a Regional Manager, I’ll admit I was initially skeptical about stepping outside the traditional approach to security deposits. However, implementing WHALE has been one of the best decisions we’ve made.

From the start, the rollout was seamless and well-supported. Casey was absolutely incredible, patient, knowledgeable, and highly responsive as we navigated both the basics and the innovative features that make this platform stand out. He took the time to address every question from leadership, ensuring that both our teams and residents were fully equipped and confident in using the system.

This has truly been the best new implementation I’ve experienced in quite some time, and I’m genuinely impressed with how it’s elevated our operations and resident experience. Review collected by and hosted on G2.com.

Honestly, nothing! The platform has exceeded expectations in every way from implementation to ongoing support. It’s user-friendly, efficient, and has been a true value-add for both our teams and residents. Review collected by and hosted on G2.com.

I'm a California landlord and I've always been concerned about proper handling and management of security deposits. They are also the only part of my management process that isn't automated or digital. By moving my tenant's deposits to Whale, I'm no longer concerned about the liability, interest and accounting concerns/hassels AND, now when a tenant moves out, all I do is click a few buttons and the move out process is complete. No more snail mailed, hand written checks or issues with incorrect forwarding addresses. I can't imagine going back to the old way. Review collected by and hosted on G2.com.

I haven't found a dislike. My main concern was the onboarding process but the team at Whale was very helpful and created simple processes for efficiently migrating over to their platform and integrating with my existing systems. Very satisified so far. Review collected by and hosted on G2.com.

Whale is the only product in the space that I have found to provide significant benefits to us, as an operator, and to our residents.

Whale allows us to eliminate much of the manual processes associated with collecting and refunding security deposits.

We onboarded Whale on a rolling basis across the residents at one of our properties - and the residents who were not a part of the 'first batch' of residents onboarding, were clamoring for a Whale account! Review collected by and hosted on G2.com.

It is rare to have zero issues with a product, but Whale absolutely falls into this category Review collected by and hosted on G2.com.

Our experience with Whale has been exceptional, and we believe it offers substantial value to both landlords and tenants. The platform enables tenants to earn interest on their deposits, which they greatly appreciate, and it alleviates the administrative challenges of collecting and disbursing deposits. Whale is also an effective marketing tool when presenting properties to prospective tenants. We confidently recommend Whale to any landlord seeking a reliable and efficient solution. Review collected by and hosted on G2.com.

We only wish we found Whale and their team sooner. Review collected by and hosted on G2.com.