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Bugzilla

By Bugzilla

3.9 out of 5 stars

How would you rate your experience with Bugzilla?

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Bugzilla Reviews & Product Details

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Open Source

Free

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Bugzilla Reviews (113)

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Bugzilla Reviews (113)

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3.9
113 reviews

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Verified User in Program Development
UP
Mid-Market (51-1000 emp.)
"Interesting tool"
What do you like best about Bugzilla?

It's a very useful tool. It helps you to track bugs very easy. Also you can install it in you local network, so you and your team can use it without internet conection.

It has email notification so it let you know when you have some new bugs waiting for you.

One more thing, it's very fast. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

The things I dislike from Bugzilla is that is a little difficult to configure and start to use it for the first time.

Also it has a simple UI, that remembers the 90's, so I think that could be better. Also it doesn't let you interact with your bugs by email. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Awesome bug tracking tool used to communicate issues discovered during testing !!"
What do you like best about Bugzilla?

I personally like the fact that it is web-based, free and has many options to help keep track of issues I find on my projects during testing. I used this tool in conjunction with another tool since we have customers that log issues as well.. Bugzilla provides me the ability to communicate with team-mates without setting up meetings and the ease of capturing, tracking and closing defects. Using this tool helps my customers enter their own issues and gives them peace of mind that they can directly communicate with us and not have to interrupt their day with unnecessary meetings or phone calls to inform us of issues. I also like that I can communicate back with our customers when the issues is resolved and closed to their satisfaction. The main reason our customers use the tool is it help reduce costs of buying other tools which can be expensive and not give the required features needed. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

The only downside to using Bugzilla is when we have submitted a bug in the past in the tool, it can sometimes take week(s) to get it resolved but since it's free it's not a big concern. We have found a work-around even if it mean using our other tool. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"Project managee"
What do you like best about Bugzilla?

Notification functionality works well enough Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Doesn't store log files in an easy searchable way Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Review for Bugzilla"
What do you like best about Bugzilla?

Easy to use for development bug tracking. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Customization of dashboard and interacting with bugs is little difficult. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"This is one of the best tool I have ever used"
What do you like best about Bugzilla?

Its functionality & use is awesome

It is one of the best tool to manage whole bug life cycle Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

I look forward to nee improvement in mobile apps detection & time tracking module.but that are minor otherwise this is one of the best tool Review collected by and hosted on G2.com.

DJ
Senior Software Engineer
Computer Networking
Enterprise (> 1000 emp.)
"Good tool to manage bugs but not really scalable."
What do you like best about Bugzilla?

Highly customizable and provides integration with large number of other applications used for Product development. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Not so good search. sometimes its hard with large number of bugs. Review collected by and hosted on G2.com.

Verified User in Semiconductors
GS
Small-Business (50 or fewer emp.)
"Classic Bug Tracking System"
What do you like best about Bugzilla?

Easy to use, customizable, free, easily integrated to CVS system Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

The interface is kind of old-fashioned; however, not very big deal Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Mid-Market (51-1000 emp.)
"I use it everyday."
What do you like best about Bugzilla?

It saves company spending. At least 50% of my time work is driven by Bugzilla. So, I am Bugzilla Driven Engineer (BDE). :-) Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

There are more new tools available now, with more new features. These new tools also bring much more Collaboration. Review collected by and hosted on G2.com.

AM
Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"I'm using last 2 year "
What do you like best about Bugzilla?

it is very easy to raise bug to the development team. UI is user friendly to understand each and every functionality. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Bug report excel sheet is not able to import. I have to write some script for this. Review collected by and hosted on G2.com.

Moin S.
MS
Project Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Great tool to report and track bug with a collaborative team work approach."
What do you like best about Bugzilla?

BugZilla's ability to allow collaborative work among team member with ease of tracking and periodic updates/comments is one of its best features. Moreover, BugZilla's easy to use interface is an ice-cake for newbie testers and developers who are just starting bug tracking/testing and fixing.

And yes, it is OpenSource so you don't have to pay a penny to use its any or all features! It has numerous other features like :

- Its database capability is well optimized for speedy performance and scalability.

- Strong security and data privacy.

- Robust search and filter tool that can even remember your searches for future usage.

- Integrated email capabilities. User profile and preferences.

- Role based permission and privileges for different level of users.

- It is widely and successfully used by Mozilla, world's leading browser with millions of users. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Sometimes, its search feature with filter tool doesn't bring up desired filtered bug lists. Not sure if this is only me or everyone's issue. Review collected by and hosted on G2.com.

Pricing Options

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Open Source

Free
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