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Bugzilla Reviews & Product Details

Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack. Consequently, Bugzilla has quickly become a favorite of thousands of organizations across the globe. Product demo can be found at https://bugzilla.ninja/ . Use of the "Request a Demo" button will be ignored; there doesn't appear to be a way to remove it from this page.

Seller

Bugzilla

Discussions

Bugzilla Community

Languages Supported

Bulgarian, Czech, German, English, French, Japanese, Chinese (Simplified)

Overview by

David Miller (Web Developer / Linux System Admin / Network Engineer / IT Consultant)

Pricing

Pricing provided by Bugzilla.

Open Source

Free

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Top-Rated Alternatives

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Bugzilla Media

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Bugzilla Reviews (113)

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Verified User in Accounting

Mid-Market (51-1000 emp.)

11/16/2018

"It works, nothing special"

2.5/5

What do you like best about Bugzilla?

You can save custom searches which is helpful when I'm in charge of watching several different types of things. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

I wish it allowed you to upload more than one attachment in one go. We always have several documents with a fix and it's frustrating to get 3 emails for one update. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

9/17/2018

"Bugzilla- my first bug tracking tool."

3.5/5

What do you like best about Bugzilla?

Simple basic bug tracking and management tool.

Its a open source tool.

Well organised and user friendly interface.

It can handle multi projects.

Good for reporting and maintaining the data. We also attached some screenshot or document for proof. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Some features missing in filtering option.

Big attachment likes test result documents, pdf etc can't be uploded sometime.

Little bit old fashioned now. Review collected by and hosted on G2.com.

Andrey Z.

Супервайзер

Wholesale

Small-Business (50 or fewer emp.)

1/24/2018

"It's pretty simple, but it works"

3.5/5

What do you like best about Bugzilla?

Main is its price, or rather there is no price, It totally FREE, also it open source. Bugzilla has excellent community support. It is very convenient that the bug list is also available in the iCal format and I immediately see all the errors in my calendar. At the end of the day, I can see how much I spent on fixing this bug, it improves my productivity. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

I don't like the weak integration with Github. Also, it has not a very convenient standard review. At once I had problems with automatic duplicate detection. Review collected by and hosted on G2.com.

Recommendations to others considering Bugzilla:

It's pretty simple, but most importantly, it works and does it well. If you have a small budget, you should try Bugzilla. But first, find a good administrator or a person who has already worked with Bugzilla, this will help you very much. Review collected by and hosted on G2.com.

What problems is Bugzilla solving and how is that benefiting you?

First, we used it only to track errors, but with the time we also optimized working processes, monitoring, and reporting.I control the work of other departments and receive weekly reports by e-mail. Review collected by and hosted on G2.com.

Deepak C.

Senior Test Engineer

Enterprise (> 1000 emp.)

10/24/2017

"Awesome Bug tracking tool"

5/5

What do you like best about Bugzilla?

Bugzilla is one of the best and top rated Bug filing and tracking tool, which is very much used in most of the top tier companies Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Nothing to dislike as such, but its good if we query the filed bugs using Location, IP etc Review collected by and hosted on G2.com.

Recommendations to others considering Bugzilla:

Bugzilla is a very useful and helpful bug tracking tool. Its easy to file bugs, track the bugs based on reporter, assignee, dev, and we can create multiple sub releases under bugzilla for tracking bugs under each specific release, thereby minimizing the effort for any management leader to go and look each bug. Its widely used in most of the software companies, and day by day more number of users are depending on bugzilla for their every day bug activity :) Review collected by and hosted on G2.com.

What problems is Bugzilla solving and how is that benefiting you?

Using bugzilla, its makes most of our bug filing and tracking duties easier. Its easy to file a bug, query bugs based on reporter or assignee, overall a very usefull tool Review collected by and hosted on G2.com.

Haresh S.

Software Developer

Computer Software

Enterprise (> 1000 emp.)

11/17/2017

"Filtration system at its best"

4/5

What do you like best about Bugzilla?

Email notifications are perfect and on time without any delay or hassle and suits the need perfectly.I normally used the advanced search option to keep track of all the errors and wide range of formats for the bug list ,11 localizations in the tool help me to fix and recover the old lost data and most of the times provide informative reports and information and a lot of add-on which makes the tasks easier Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Sometimes it is pretty slow ,outdated and inefficient and lags a lot ,bug navigation complexity is more and less of customization and i could use only the pre-built in features and not much more than that and the plugins are also limited which is quite a troublesome experience for me Review collected by and hosted on G2.com.

Recommendations to others considering Bugzilla:

Has patch viewer,supports bug fix in different file formats ,and also does automatic duplicate bug detection which identifies if there is a mismatch in the data and could potentially watch other mainstream data Review collected by and hosted on G2.com.

What problems is Bugzilla solving and how is that benefiting you?

Helps a lot in test case management with help of an extension called testopia and can be used for ERP as well,The maintenance of the website is continuously taken care by the bugzilla and provides suggestions as well Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/11/2018

"A superb free tool , bug tracking system"

5/5

What do you like best about Bugzilla?

fast to learn, may videos, team working capable, patch viewer. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Not found features I dislike, I use it with my teammates It helped me to track bugs and solve them. Review collected by and hosted on G2.com.

Darshak T.

Lead Software Architect

Telecommunications

Mid-Market (51-1000 emp.)

1/8/2018

"Bugzilla reliable but old and outdated"

2.5/5

What do you like best about Bugzilla?

Its a reliable and well used product. allows for pretty much any customization. Was the workhorse for many dev teams in the past. Due to its long usage history, the interface is well known. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

The code base is now old. Compared to systems like Trac and Jira, it feels very clunky. Any customization besides the very basic stuff requires changing the code. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

11/14/2017

"Bugzilla Overview"

4.5/5

What do you like best about Bugzilla?

The ability to sort and search for bugs depending on project, name, or assignee. I also like that I can create unique links to send to coworkers for quick access to chat about or assign bugs as well. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Overall, I love all aspects except for the actual interface - I think it's a little outdated and could use a design/UX redesign to look more sophisticated Review collected by and hosted on G2.com.

Recommendations to others considering Bugzilla:

Love using this site to organize our QA bugs by project, and having one place to categorize and access all of our QA bugs. Review collected by and hosted on G2.com.

What problems is Bugzilla solving and how is that benefiting you?

Bugzilla helps our business by being able to group and categorize all bugs we need to fix for projects in one place, making it an organized and specific way to assign work to our developers. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/6/2018

"Keeping the Bugs under control"

4.5/5

What do you like best about Bugzilla?

Bugzilla is a good tool that every software company should consider investing in implementing. It's easy for both technical and non-technical users to navigate and my favorite thing is linking incidents to a particular bug, so you can easily quantify the magnitude of an issue. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

There isn't really anything in particular that I dislike. I haven't tried to use the mobile app. Review collected by and hosted on G2.com.