Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Unexpected Change in Pricing"
2.5/5
What do you like best about BugSnag?

Its okay for tracking bugs for react native Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Rather than charge for overages they will automatically jack up your monthly price without asking. Went from $70 to $280 for our monthly bill. Review collected by and hosted on G2.com.

Aleksei J.
AJ
Aleksei J.
Java Software Developer
Small-Business (50 or fewer emp.)
"We have been bugged by bugs!"
5/5
What do you like best about BugSnag?

Bugsnag is a useful and reliable product: you can install an additional library to your source code and email or other notification will arrive in case of exception occurs.

We can group similar bugs and compare them.

Able to show additional information to help debug with an audit trail.

After usage of Bugsnag I decided not to write my own exception catcher, Bugsnag is more flexible when doing such things. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Everything is OK: Bugsnag stays on the market for quite a long time, so it fixed all its own bugs.

The price seems to be higher than could be. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Enterprise (> 1000 emp.)
"Good product, even for product people"
4.5/5
What do you like best about BugSnag?

The UI is great and easy to navigate. Separating out projects or products is also possible and very helpful. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Not much to offer here since Im only using it in a limited fashion. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"Bugsnag snags all the bugs"
5/5
What do you like best about BugSnag?

Bugsnag has great UI For tracking bugs. It almost always captures and displays enough information to debug an issue and not as confusing compared to other bug catching software. Pricing is also reasonable. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

My only complaint is I wish emails could be customized more to show more info without having to click the link. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Excellent real time bug notifier!"
5/5
What do you like best about BugSnag?

The real time capability and ability to group similar bugs. Also ability to show additional information to help debug such as audit trail of click events. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

There is nothing to dislike. This has more than enough out of the box and gives ability to add more custom information. Review collected by and hosted on G2.com.

Josh E.
JE
Josh E.
Software Developer
Computer Software
Mid-Market (51-1000 emp.)
"Great monitoring service"
4.5/5
What do you like best about BugSnag?

Supports lots of platforms. Displays caught and uncaught errors together. Lots of flexibility in what you can attach to an error for metadata. Also supports native mobile platforms very well, which makes it easy to put client and server monitoring all in one place. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Monthly event limits are low. When a spike occurs, sometimes events get dropped, which can mask other problems or make it difficult to determine when the problem is resolved.

Also, for mobile events, they get presented at the time they are sent, not the time they actually occurred. For servers that are always online, this is rarely a problem. But for mobile devices which may be offline for hours before they can transmit Bugsnag events, this can cause a lot of confusion when a problem is resolved and old events keep rolling in. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Enterprise (> 1000 emp.)
"Really helpful for surfacing new errors and detecting anomalies and issues"
4.5/5
What do you like best about BugSnag?

Errors appear close to real-time on the dashboard. Filtering by time or error class is really simple. Spikes in errors are reported quickly. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Search functionality is really lacking. It’s hard if not impossible to do full text search for error contents. Review collected by and hosted on G2.com.

Verified User in Sports
US
Verified User in Sports
Small-Business (50 or fewer emp.)
"Extensive bug detection tool"
4.5/5
What do you like best about BugSnag?

The easy setup process and catching the full stack trace of the error occurred is the main feature I like. Also you can integrate multiple apps to notify ( I have integrated slack ) to quickly find the bugs before our users do. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Almost nothing, The free plan offers many out of the box features which are pretty good. Review collected by and hosted on G2.com.

Roland M.
RM
Roland M.
Web Developer
Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Deliver high quality software with bugsnag"
4.5/5
What do you like best about BugSnag?

The excellent function of automatic application diagnostics. It checks your application and makes a log of errors. You can easily view their frequency and how much the user has suffered from this error. Bugsnag simplifies your work with bugs, you can group them, track or solve one click of the mouse. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

After the upgrade, the user interface became a bit uncomfortable. I think it's because I'm used to the old version. In the rest the service is excellent. Review collected by and hosted on G2.com.

Del R.
DR
Del R.
Project Manager
Management Consulting
Enterprise (> 1000 emp.)
"Focused on error monitoring."
4.5/5
What do you like best about BugSnag?

The fast way to capture unhandled and processing mistakes. great that I can automatically collect diagnostic information. Also, I guess the more important step that I can see how many times an fault happens. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

A wonderful and useful tracking system which works very well. I'm glad that I can take very helpful advice from support service. Product work right and doesn't have any bad issues. Review collected by and hosted on G2.com.