BugSnag Reviews & Product Details

I like the way of creating a good software for me and my users. Its always was good to have diagnostic. Also, I like to find and resolve our mistake direct. Better to solve than make them grow. Review collected by and hosted on G2.com.

Honest,I like everything on this software. Really works well and right. Everything that I need I have. Very good skills which are easy to use and understand. Review collected by and hosted on G2.com.

Gives me straightway to develop software quality for my users.Also, I can easily and automatically pick diagnostics. And fix group mistakes by basis cause. Review collected by and hosted on G2.com.

Nothing to say bad about that software. Everything is correct with that one. The platform works for our needs.I have people who like to use it too. Review collected by and hosted on G2.com.

Its simple to integrate with PHP and I really like the ability to push extra user data to each error report to help us figure out why certain user types are having issues. Also extremely affordable which made it an easy ask to management. I also really like being able to create custom filters to search that extra data being pushed to the error. That way you can search by user email, user group, pricing, etc. Review collected by and hosted on G2.com.

UI could use work and the email notification system could be improved to provide more detail. It seems on/off as to whether or not you get email notifications and if the bug is truly new. Review collected by and hosted on G2.com.

Bug snag is very intuitive and resolved so many problems for me. Review collected by and hosted on G2.com.

Nothing really. Maybe a nicer platform would be nice. Review collected by and hosted on G2.com.

It was pretty easy to integrate once you get the configuration correct. And the web site for monitoring/reviewing exceptions is fantastic.

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Getting the configuration correct in some cases was not easy. The documentation on their website can use definite improvement in this area. Review collected by and hosted on G2.com.

It's easy to setup with our laravel installation, and it's simple to find each error and drill down into the details to find what we need to fix the issues Review collected by and hosted on G2.com.

It's difficult to dislike a tool like bugsnag, but we could probably benefit from some advanced reporting. Review collected by and hosted on G2.com.

Great filtering of bugs and notification of new errors. Bugsnag makes it easy to categorise errors and integrates with issue tracking and team messaging seamlessly. Review collected by and hosted on G2.com.

It's not always obvious what filters are applied which has caused us to miss things occasionally Review collected by and hosted on G2.com.

In Go it's really easy to integrate BugSnag with the logrus library. We can then hook up Bugsnag to Pagerduty to notify our on call if there is a sudden spike in errors. Review collected by and hosted on G2.com.

The information Bugsnag captures in Go isn't that useful. Stack traces can be misleading. I'd like to track multiple levels of log in Bugsnag but not necessarily report them all through to Pagerduty (i.e. I'd like to also capture warnings but not have them ping the on call). It's very much an all or nothing tool that can only be configured at a coarse level.

Additionally the options for when it should notify aren't that useful. The option for exponential backoff on the notifications seem to be "for all time" whereas it would be more useful if it reset after a short period. If the errors settled down and we didn't see any for a week, I want a single new instance of the same error to notify me again. Review collected by and hosted on G2.com.

Bugsnag is a simple tool that does one thing well, namely capture all the of the information around exceptions in a production Ruby on Rails app. For each exception, it captures

* request that caused it

* rails stack trace

* session information, devices, browser info.

* frequency of exception

It also notices when you deploy, so that you can ignore older bugsnags after a deploy, and allows for custom fields to be reported in the bugsnag, which we use to correlate the bugsnag to particular customers. Review collected by and hosted on G2.com.

Again - not much to dislike. Bugsnag is a simple tool that does one thing well.

There is a workflow aspect to the product that we've pretty much ignored. Instead, we fix bugsnags as they occur, so that features around managing hundreds of them aren't interesting to us. Review collected by and hosted on G2.com.

Bugsnag is very simple to set up and maintain; it has powerful search capabilities and workflow mechanisms, with lots of additions information required. It stores everything you could need to know about the bugs that it tracks and comes with an API and the abilities to export data for use on dashboards etc. Review collected by and hosted on G2.com.

The API can be a little cumbersome and the documentation isn't awesome at times. Many of the features that are on use on the site don't appear to be documented, and we had to watch the network requests to work out how to use them. Review collected by and hosted on G2.com.