--- title: BugHerd Reviews meta_title: 'BugHerd Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 213 reviews by the users' company size, role or industry to find out how BugHerd works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 213 scale: '5' date_modified: '2026-08-10' parent_category: name: DevOps url: https://www.g2.com/categories/devops --- # BugHerd Reviews **Vendor:** BugHerd **Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 213 ## About BugHerd What is BugHerd? BugHerd is a visual website feedback and bug tracking tool for agencies and web development teams. Clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details, and creates a task for your team to track. It's used by every role involved in a website project, including: - Web developers - Web designers - Project managers - QA/UAT testers - Marketing professionals - Content creators The key features of BugHerd are: - Visual point-and-click feedback directly on a web page - Automatic screenshot & tech details capture (browser, OS, URL, screen resolution) - Task tracking via a built-in Kanban board to assess, assign, prioritize, and action feedback - No client login required - clients get a simple link and start leaving feedback immediately - AI-powered task management - automatic duplicate detection, auto-generated titles, auto-tagging - BugHerd MCP connects tasks directly to AI coding agents like Claude Code and Cursor so they can triage, update, and action the feedback directly - Ongoing feedback collection, even after the website project has finished - Video feedback for recording multi-step interactions - Deep two-way integrations with PM tools (Jira, Asana, ClickUp, Trello, monday.com), Slack, MS Teams, and GitHub, plus a full API and webhook support What makes BugHerd different: Feedback is pinned directly on the live or staging web page instead of sent through email, screenshots, or spreadsheets. When multiple clients or stakeholders review the same site, they see each other's existing comments in context, which cuts down on duplicate reports and back-and-forth clarification. BugHerd also offers a wider range of AI features than other website feedback tools - most notably BugHerd MCP, which lets AI coding agents like Claude Code and Cursor triage and action feedback directly, so you don't have to make the updates yourself. BugHerd is used by 10,000+ companies and 350,000+ users across 172 countries, including Canva, Deloitte, Apollo and Q4, and holds a 4.8/5 rating on G2 from 140+ reviews. Get started in minutes with a free 7-day trial (no credit card required) or book a 1:1 demo at https://bugherd.com/ ## BugHerd Pros & Cons **What users like:** - Users appreciate the **ease of use** of BugHerd, making website feedback and bug tracking intuitive and streamlined. (33 reviews) - Users praise BugHerd for its **intuitive feedback process** , streamlining communication and saving valuable time. (16 reviews) - Users value the **seamless team collaboration** in BugHerd, enhancing project management and client communication effectively. (16 reviews) - Users value the **simplicity of task management** in BugHerd, especially its seamless integration with ClickUp. (13 reviews) - Users commend BugHerd for its **efficiency** in streamlining QA processes and enhancing collaboration throughout web projects. (12 reviews) - Users rave about BugHerd's **amazing and responsive customer support** , enhancing their overall experience and project efficiency. (11 reviews) - Simple (10 reviews) - Teamwork (10 reviews) - Easy Setup (9 reviews) - Intuitive (8 reviews) **What users dislike:** - Users experience **missing features** like screenshot capture and SCORM support, hindering efficiency and usability. (6 reviews) - Users experience **software bugs** with BugHerd, including issues with screenshots and pin placements complicating the workflow. (4 reviews) - Users report **issues with logging bugs and extension stability** , impacting overall efficiency during their workflow. (3 reviews) - Users experience **complex usability challenges** occasionally, especially during setup and when adding team members to BugHerd. (3 reviews) - Users are disappointed by the **lack of essential tools** in BugHerd, hindering their workflow and collaboration. (3 reviews) - Users note a **challenging learning curve** for non-technical staff, impacting initial onboarding and usability. (3 reviews) - Limited Functionality (3 reviews) - Cluttered Interface (2 reviews) - Difficult Setup (2 reviews) - Filtering Issues (2 reviews) ## BugHerd Discussions - [What are website Bugs?](https://www.g2.com/discussions/what-are-website-bugs) - 1 comment - [How do you add a new bug to BugHerd?](https://www.g2.com/discussions/how-do-you-add-a-new-bug-to-bugherd) - 1 comment - [How do you use a BugHerd?](https://www.g2.com/discussions/how-do-you-use-a-bugherd) - 3 comments - [What is BugHerd?](https://www.g2.com/discussions/what-is-bugherd) - 1 comment - [View BugHerd pricing details and edition comparison](https://www.g2.com/products/bugherd/reviews?page=9&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+22%3A13%3A57+-0500&secure%5Bsession_id%5D=1d115662-8ec8-4dc9-9b6b-fad8949d688c&secure%5Btoken%5D=67145230ccf8a7af20972e2e8d5fcfe3bf9c3f9c0b177fb8c7ac23aec9258c84&format=llm_user) ## BugHerd Integrations - [Asana](https://www.g2.com/products/asana/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Cursor](https://www.g2.com/products/cursor/reviews) - [Drupal](https://www.g2.com/products/ibby-drupal/reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Harvest](https://www.g2.com/products/harvest/reviews) - [Integrately](https://www.g2.com/products/integrately/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Linear](https://www.g2.com/products/linear/reviews) - [LogRocket](https://www.g2.com/products/logrocket/reviews) - [Make](https://www.g2.com/products/make/reviews) - [Productive](https://www.g2.com/products/productive/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TeamBoard for Monday.com](https://www.g2.com/products/teamboard-for-monday-com/reviews) - [TeamWork](https://www.g2.com/products/teamwork-2025-01-31/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Webhooks.io](https://www.g2.com/products/webhooks-io/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## BugHerd Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness - Surveys & Feedback - Mobile Survey - Pulse Surveys **Bug Monitoring** - Bug History - Data Retention **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action - 360 Degree Feedback - Anonymous Feedback - Real-Time Analytics - Trend Analysis - Real-Time Data - Text Analysis - Sentiment Analysis **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Assignment Management - Prioritization **Additional Functionality** - API - Audit Trail - Drag & Drop - Projections - Charting - Ticket Management - Monitoring - Status Tracking - Progress Tracking - Workflow Management - Project Time Tracking - Issue Tracking - Configurable Workflow - Collaboration Tools - Agile Methodologies - Customizable Fields - Backlog Management - Real-Time Updates - Single Sign On - Generative AI - Task Scheduling - Activity Tracking - Activity Dashboard - Task Management - Project Management - Project Planning - Feedback Management - Code Repository Integration - Reporting & Statistics - Email Management - Knowledge Base Management - Multiple Projects - Tagging - AI Copilot - File Management - Issue Management - Task Planning - Data Visualization - Bug/Issue Capture - Bug Tracking - Alerts/Notifications - Commenting/Notes - @mentions - Third-Party Integrations - Customizable Templates - Task Progress Tracking - Real-Time Notifications - Access Controls/Permissions **System Management** - Security - System Monitoring - SSL Security - GPS **Additional Functionality** - Customer Experience Management - NPS of Employees - Real-Time Notifications - Question Library - CRM - Data Visualization - Multi-Channel Distribution - Ratings/Reviews - Negative Feedback Management - Activity Dashboard - Email Management - Commenting/Notes - AI Copilot - Third-Party Integrations - Template Management - Reporting & Statistics - Social Media Integration - Text Fields - Customizable Questions - Reporting/Analytics - Real-Time Reporting - Customizable Branding - Conditional Logic - Website Integration - Search/Filter - Collaboration Tools - API - NPS of Customers - Multi-Language - Survey/Poll Management - Segmentation - Customer Segmentation - Reminders - NPS Survey Structure - Access Controls/Permissions - Widgets - Customizable Templates - Feedback Management - Customizable Fields - Question Branching ## Top BugHerd Alternatives - [Userback](https://www.g2.com/products/userback/reviews) - 4.7/5.0 (279 reviews) - [Usersnap](https://www.g2.com/products/usersnap/reviews) - 4.5/5.0 (90 reviews) - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,569 reviews)