--- title: BuddyCRM Reviews meta_title: 'BuddyCRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how BuddyCRM works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 1 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # BuddyCRM Reviews **Vendor:** BuddyCRM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.0/5.0 **Total Reviews:** 1 ## About BuddyCRM BuddyCRM is online CRM software for sales, support, and marketing teams. Features include: contact management, calendars, email marketing, quotes, custom fields, automated workflows, customisable dashboard, case management, opportunity management, sales pipeline, customisable reports and much more. The team behind BuddyCRM were frustrated with existing CRM software to manage their businesses, so decided to do something about it. Other software was too complicated, too expensive, and poorly supported. More time was spent managing the software than managing our sales team and we knew we could do better. BuddyCRM is the product of that vision. Our view is that in order to bake the perfect CRM, there are a few simple but hugely important ingredients that you need to throw in: - Firstly, start with the everyday users, the sales team. If they don't buy in and use the software as the central part of their work then don't ever bother thinking you will get decent management information. If they buy in and see the benefit, then the management data will be gold dust. Garbage in, garbage out, as they say. - Keep it simple, stupid. Make it easy to use and let users get on selling. We try and make sure no action in BuddyCRM takes more than 3 clicks. We also don't bloat with features. Too often, software makers try and cram in every single feature possible. Instead, we focus on the key features for sales teams and make those as efficient and easy as possible. We focus on Sales CRM. For things like e-mail marketing and data cleansing, we give you the tools to link in with best of breed specialist software like MailChimp and Pure360. - Give the ability to link in with you other systems (such as ERP and accounting) to display all customer information in one place. Sales people hate having to dig around in multiple sources for information for that important meeting - so BuddyCRM has a single customer view that shows everything about your customer and interactions with your company, from client contact and accounting data through to marketing information, logistics and inventory. - Easy, real time management information should be available as and when required. We give you dashboards that divide data into sales teams and individuals so you can manage from the beach! - Marketing can't be forgotten. Interrogate your data in a thousand different ways within seconds to generate targeted campaign lists. Track the ROI on your marketing budget to see how much bang you are getting for your buck! - Don't make technology the barrier. Make it easy to access on PC, Tablet or phone, either through the browser or a native app. - Support is as important as the software. We work with our customers to make sure the software is customised to how their business works. Also, implementing a CRM successfully is an ongoing process, not a one off. We are with our customers for the long term - building a tool that does the job for them. After all, software is the means to the end, not the end itself! - Make the pricing fair and consistent to give you peace of mind. Upfront costs should be kept to an absolute minimum. We are passionate about CRM. If you'd like to chat about your business requirements, call us on +44 121 288 0808, by e-mail info@buddycrm.com.or let's meet over a coffee at our HQ in Walsall. ## BuddyCRM Reviews ### 1. BuddyCRm review **Rating:** 4.0/5.0 stars **Reviewed by:** Jourdan P. | Alliances manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2019 **What do you like best about BuddyCRM?** I like how it allows me as a manager to get visibility of interactions between sales members and customers more efficiently. **What do you dislike about BuddyCRM?** The social media integration could be a bit better in my opinion **Recommendations to others considering BuddyCRM:** If you need a CRm that has good integration with Mailchimp this would be it **What problems is BuddyCRM solving and how is that benefiting you?** I'm solving the problem of organizing all of our touchpoint information for each customer in one secure place, by using this software. ## BuddyCRM Discussions - [What is BuddyCRM used for?](https://www.g2.com/discussions/what-is-buddycrm-used-for) - [View BuddyCRM pricing details and edition comparison](https://www.g2.com/products/buddycrm/reviews?open_modal_url=%2Fproducts%2Fbuddycrm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fbuddycrm%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+23%3A55%3A22+-0500&secure%5Bsession_id%5D=9a44ed68-013f-42bb-887c-1f979a649313&secure%5Btoken%5D=f45aff43e793b24973b1cd348d986124159fa2e55eb5e37a2fc4c558a716874a&format=llm_user) ## BuddyCRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Knowledge Base - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top BuddyCRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,687 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,057 reviews) - [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) - 4.7/5.0 (507 reviews)