--- title: Bucher + Suter Connects Reviews meta\_title: 'Bucher + Suter Connects Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Bucher + Suter Connects works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 4 scale: '5' date\_modified: '2026-06-21' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Bucher + Suter Connects Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Bucher + Suter Connects but has limited features. Are you part of the Bucher + Suter Connects team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! b+s Connects for ServiceNow is an instantly ready, out-of-the-box integration for Cisco Contact Center (CCE & CCX) providing agents with nothing less than x-ray vision when it comes to enhancing satisfaction by identifying and solving customer issues effectively. * * * Seller [Bucher + Suter AG](https://www.g2.com/sellers/bucher-suter-ag) Discussions [Bucher + Suter Connects Community](https://www.g2.com/products/bucher-suter-connects/discuss) Overview by Richard Henke (Marketing Manager at Bucher + Suter) Show More ## Top-Rated Alternatives [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,582) ](https://www.g2.com/products/talkdesk/reviews) [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ View All Alternatives ](https://www.g2.com/products/bucher-suter-connects/competitors/alternatives) MM Manoj M. Business Analyst Information Technology and Services Mid-Market (51-1000 emp.) 6/29/2023 "Best CTI services I have seen so far" 3.5/5 What do you like best about Bucher + Suter Connects? Smooth connection with salesforce, specially with health cloud which i have recently used. Review collected by and hosted on G2.com. What do you dislike about Bucher + Suter Connects? Nothing as such or I would say I know any. Review collected by and hosted on G2.com. What problems is Bucher + Suter Connects solving and how is that benefiting you? Smooth and hassle free connectivity with customer from single window. Review collected by and hosted on G2.com. Show More 6/30/2023 Validated ReviewerIncentivizedSource: G2 invite ![Nageswara Reddy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nageswara Reddy M.") NM Nageswara Reddy M. Supervising Associate Enterprise (\> 1000 emp.) 10/11/2022 "Best integration application" 4/5 What do you like best about Bucher + Suter Connects? It is the best integration application. Using this application we can integrate the Salesforce, CRM, Microsoft dynamics, out of the box integration for Cisco contact center providing agents with nothing less than x-ray vision when it comes to enhancing satisfaction by identifying and solving the problems. This application more secured and user friendly. Review collected by and hosted on G2.com. What do you dislike about Bucher + Suter Connects? I don't think there is any disadvantages in this application. Review collected by and hosted on G2.com. What problems is Bucher + Suter Connects solving and how is that benefiting you? It is focusing on more integrating with different applications like azure Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mayuresh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayuresh G.") MG Mayuresh G. Founder Small-Business (50 or fewer emp.) 10/11/2022 "Great Expirence" 5/5 What do you like best about Bucher + Suter Connects? Great place quick and prompt service. Dedicated staff. Review collected by and hosted on G2.com. What do you dislike about Bucher + Suter Connects? In particular there is nothing I disliked, I will highly recomend them Review collected by and hosted on G2.com. What problems is Bucher + Suter Connects solving and how is that benefiting you? Salesforce connect is the one I particularly liked. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Small-Business (50 or fewer emp.) 10/11/2022 "Butcher & Suter Contact center" 2.5/5 What do you like best about Bucher + Suter Connects? It helps organization in maximizing their customer experience by providing latest transformation. Review collected by and hosted on G2.com. What do you dislike about Bucher + Suter Connects? None for now. It's capturing the market. Review collected by and hosted on G2.com. What problems is Bucher + Suter Connects solving and how is that benefiting you? It's helping the cloud contact centre investment from the initial stage. Review collected by and hosted on G2.com. 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