1. [Home](https://www.g2.com/) 2. ... 3. [Benefits Support Software](https://www.g2.com/categories/benefits-support) 4. [bswift Discussions](https://www.g2.com/products/bswift/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a267acd91f651267fa158a784a3f1e8a/bswift.jpeg "Product Avatar Image") ![Reward for good bswift reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37552/medal.svg "Reward for good bswift reviews") ](/products/bswift/reviews) [ bswift ](/products/bswift/reviews) (32)3.8/5 bswift is a benefits administration technology and services company designed to assist employers in managing employee benefits, enrollment, eligibility, communications, and year-round benefits engagement. Based in Chicago, bswift serves a diverse clientele, supporting over 43,000 employers and more than 16 million participants across various industries and workforce sizes. The platform is tailored to streamline the complexities associated with benefits administration, ensuring that both employers and employees can navigate their benefits options effectively. The bswift platform encompasses a comprehensive suite of features that support benefits administration throughout the employee lifecycle. This includes managing enrollment processes, eligibility verification, decision support, and employee communications. Additionally, bswift offers service center support and dependent verification, along with seamless integrations with carriers, payroll systems, and other benefits partners. By leveraging these capabilities, organizations can enhance their benefits management processes while ensuring employees have access to the information they need to make informed decisions. Targeted primarily at HR professionals and benefits administrators, bswift is particularly beneficial for organizations looking to simplify their benefits programs. The platform's AI-powered tools provide personalized guidance, helping employees understand their options and make informed choices regarding their benefits. This focus on employee engagement is crucial, as it empowers individuals to take an active role in their benefits selection and utilization, ultimately leading to higher satisfaction and better health outcomes. Key features of the bswift platform include robust benefits administration and enrollment capabilities, which facilitate eligibility management, life event processing, and annual enrollment periods. The AI-driven decision support tools offer tailored assistance to employees, guiding them through their benefits options and answering their questions. Furthermore, bswift emphasizes effective communication strategies, enabling targeted outreach and year-round engagement to keep employees informed about their benefits. In addition to these features, bswift's service and support offerings include a dedicated service center and administrative tools designed to resolve employee inquiries efficiently. The platform's ability to connect with various carriers and payroll systems through multiple integration methods enhances its functionality, making it a valuable asset for organizations aiming to create a cohesive benefits ecosystem. By combining technology, service, and engagement, bswift stands out as a comprehensive solution for managing complex benefits programs while simplifying the experience for employees. Show More * * * ### 18.0 Nps Score Already have bswift? ### All bswift Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # Why use Gusto? ](/discussions/bswift-why-use-gusto) Why use Gusto? 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