Brushfire's customer service is second to none. They are incredibly responsive, send detailed videos showing you exactly how to troubleshoot any problems you are experiencing, and take time to understand your event and it's specific needs. Review collected by and hosted on G2.com.

I wish you could link multiple payment merchants to an event in Brushfire. This is specific feature that would be helpful for our event but is by no means a deal breaker. Review collected by and hosted on G2.com.

Brushfire has been an amazing resource for us to plan in-person and virtual events. We've been able to host multiple virtual events entirely through Brushfire in an easy-to-access and fully customizable platform. Virtual events can be streamed live or simulated live, while all your attendees are able to join and chat. The live event registration feature is easy to use and has a lot of options for different attendee types, promotional codes, and more. As a small team, it's been amazing for our organization because it's user-friendly and doesn't require a lot of help with those registering, but also the Brushfire team is so quick to help when we need it. I couldn't imagine using anything else!! Review collected by and hosted on G2.com.

Here is a feature request... I have a member-only group that receives a 20% discount for events. I would love to be able to email those members an individualized one-time use code in bulk. Like when you use a template for code generation, but if there would be a way where I could use bushfire to generate a unique code to that specific group of people.. that would make my life SO much easier.

There's not much else I would change. Review collected by and hosted on G2.com.

No glitches! it works flawlessly and never has any snags or hiccups. Also when we first started using it, the customer support was super helpful and timely. Review collected by and hosted on G2.com.

There are more options than we would probably ever use Review collected by and hosted on G2.com.

The system has really allowed us to save time as an operation where our staff has to manage ticket sales for multiple events at the same time. We also love the integration for our online events. We have been able to utilize their infrastructure so that our customers can really just handle everything on their own without the constant need of help from our customer support team... and that has been a huge help! Review collected by and hosted on G2.com.

I don't really have anything negative to say about their product or infrastructure. Their customer and technical support for our staff has been great over the years! The only area I would like to see continued develpoment on, is in their report generation so that we can run more reports and in different ways directly from their site. Review collected by and hosted on G2.com.

The reporting side of Brushfire is one of the best features, followed closely by the ability to custom confirmation emails and regular emails. We utilize both the individal and group options which works perfectly for our events! The Brushfire Team is also phenomonel and are always quick to help and answer questions. Review collected by and hosted on G2.com.

The only thing that would make Brushfire better is the ability to choose fields that would show in the confirmation email. For example, if someone chose to add-on something within the form which is an additional charge, having that listed clearly in the confirmation would provide clarity to our customers. Review collected by and hosted on G2.com.

The customer support! And setup and relatively seamless check in process for us on the day of events takes it a step above the rest! Also not to mention the online viewing option for conferences! Review collected by and hosted on G2.com.

The media and graphics section could be more user-friendly for putting images where and knowing what it looks like before selecting it but this is NOT a deal breaker. Review collected by and hosted on G2.com.

I like the template from past events that you can duplicate and I also like that the customer service is very helpful for my many questions. Review collected by and hosted on G2.com.

Its alot to learn for a first timer but I'm thankful Brushfire staff is willing to teach. Review collected by and hosted on G2.com.

Brushfire is very user-friendly and can be customized to almost anything you need it to do. Brushfire staff is always very responsive and has been able to solve any problem I have had. Of all the platforms we have used for event registration Brushfire is by far the best! Review collected by and hosted on G2.com.

It is hard to think of a downside... but if I had to come up with something. It would be great if it integrated more with the other platforms we use for our church. Review collected by and hosted on G2.com.

The reports are easy to use and modify for your personal preferences. We record income from events daily and the transaction history report is perfect for what we need. Review collected by and hosted on G2.com.

When taking the reports into Excel, the reports have to be exactly right to communicate with macros. Review collected by and hosted on G2.com.

I like that it's easy to see different ticket types and mange attendees. It's super easy to use on the go at events as well as in the office. Review collected by and hosted on G2.com.

I wish there were a feature that allowed customers to buy tickets in bulk for their friends while also requiring the name/info for each seperate attendee Review collected by and hosted on G2.com.