We've had an outstanding experience using this ticketing platform and couldn't be happier with the results. From the very beginning, the ease of use stood out—it’s intuitive, well-organized, and makes creating, managing, and tracking events a breeze, even for team members who aren’t super tech-savvy. It’s obvious that a lot of thought has gone into building a tool that truly works for events of all sizes.

The customer support has been phenomenal. Every time we’ve had a question or needed guidance, the support team was quick to respond and incredibly helpful. It’s clear they genuinely care about their users' success.

We also love the many reporting features available. It’s powerful, yet easy to understand and share with our team.

If you’re looking for a reliable, feature-rich, and user-friendly ticketing solution backed by an excellent support team, look no further. This platform has exceeded our expectations in every way! We Highly recommend Brushfire Review collected by and hosted on G2.com.

We did not find any feature that we disliked Review collected by and hosted on G2.com.

Without a doubt, the customer service is unparalleled. I've had multiple experiences with Brushfire's team helping me with very specific questions or even setting up the ticket process. I recently had an experience with Matthew from their customer service team, and he went above and beyond in following up with us. He had tenacity in making sure our problem was solved, which made a big difference! Review collected by and hosted on G2.com.

The actual platform itself is kinda hard to use. I was pretty confused and have been confused many times with the platform itself. Generally speaking, it's not a user-friendly interface, but the stellar support I received makes everything still feel like an incredible win. Review collected by and hosted on G2.com.

The customer service is excellent. Transparent pricing. Review collected by and hosted on G2.com.

It is solely used for ticketing and our events are more complex Review collected by and hosted on G2.com.

I like all of the options provided when making registrations. It is helpful to be as specific as possible when having a lot of information on an event. Review collected by and hosted on G2.com.

It wasn't the most new-user friendly when I taught myself how to use it. It seems like it could have been a little easier to navigate. Review collected by and hosted on G2.com.

We have been using Brushfire for over ten years, and it has proven to be an excellent tool for managing our large ticketed events as well as our summer camps for kids, students, and young adults. The ease of use is a significant reason we chose Brushfire over other options, such as Rock Registrations. The setup process was incredibly simple and intuitive, making it easy to use. When managing our large ticketed events, I particularly appreciate the outstanding customer service offered by Brushfire, as it relieves my team from handling technical support and customer issues. Another feature I enjoy is the flexibility in setting up events, allowing for a shopping cart experience depending on how we choose to configure it. I am impressed by Brushfire's ability to store information, making the purchase of future events seamless and convenient. From an administrative standpoint, managing events and making changes is straightforward. Lastly, the support from both technical and customer service aspects is excellent, contributing to a great customer experience. Overall, Brushfire has been a reliable and advantageous solution for our needs. Review collected by and hosted on G2.com.

I would like a direct integration between Brushfire and Rock RMS. I have to rely on developers to use the API to pull data from Brushfire and then manually process it into our SQL environment to match attendees against our existing Rock RMS database. Review collected by and hosted on G2.com.

I love that I am able to do a number of different actions for our events and personalize them Review collected by and hosted on G2.com.

I would love for it to be easier to teach I understand it very well, but teaching it to not tech savvy peope can be very difficult at times. I would also love for the add-on features to be easier to use, and maybe the group seating methods to be better usage. Review collected by and hosted on G2.com.

I like how Brushfire allows me to see how many people signed up versus how many actually came. This feature helps improve efficiency for event signup and management. Overall, I love the initial setup experience with Brushfire. Review collected by and hosted on G2.com.

It's not linked to our F1Go website. Review collected by and hosted on G2.com.

I like that customers can view and/or purchase tickets to events they are interested in attending. Review collected by and hosted on G2.com.

I wish Brushfire would sync to RankOne in a way that would allow it to update/change events in real time when a coach updates/changes details of an event in RankOne that is already on Brushfire. Review collected by and hosted on G2.com.

I love how Brushfire efficiently manages our complex, multi-day events like homecomings, making them possible with ease. The ability to generate name tags with QR codes is fantastic, allowing quick and easy event check-ins using the app on my phone. Brushfire's improved usability over time and its alignment with our ministry needs at a reasonable price makes it an indispensable tool for us. Review collected by and hosted on G2.com.

I dislike the lack of direct integration between Brushfire and our database, Raisers Edge NXT, which forces us to employ a manual process for data import. This makes the task laborious and inefficient, especially when trying to input detailed information about event attendees. Review collected by and hosted on G2.com.

Brushfire resolved all of our registration challenges. The customer support was excellent, and I truly value how customizable every aspect of the registration and check-in process is. Review collected by and hosted on G2.com.

The interface for making changes to the registration form can be slightly confusing at times. Review collected by and hosted on G2.com.