I can't say there is something I like best about it right now b/c of the problem I'm having that we had last year for a bit too. Review collected by and hosted on G2.com.

I don't like that when we go to our event, it often says there is no event selected, and when I try to see the people signed up, it says the same thing. It's frustrating that sometimes when people try to sign up, it doesn't allow them to. The search options are also problematic; it always says I'm not committed to an event when I am, and then doesn't let me pick the event I'm committed to. I've also encountered dead links that leave me with nowhere to go. Review collected by and hosted on G2.com.

I like how customizable Brushfire is! Along with the fact that our rep is easily to contact. Review collected by and hosted on G2.com.

I dislike that it gives the option to not add a customer's name, then when they can't find they ticket, it takes forever to pull up the ticket number because there is no name! Review collected by and hosted on G2.com.

I use Brushfire as our primary event ticketing platform for managing our massive annual flagship conference. I love the built-in customer support ecosystem and hands-off attendee management. Review collected by and hosted on G2.com.

I find the back end dashboard layout pretty confusing at times, especially because it separates overall company settings from individual event dashboards. Review collected by and hosted on G2.com.

Solid platform, easy wizard for building events, reliable and simple UI and predictable fees. Review collected by and hosted on G2.com.

For smaller paid events, fees could be smaller; perhaps a tiered system based on total dollar value of registrant ticket. Review collected by and hosted on G2.com.

I like the form duplication tool and the sub-reporting features in Brushfire, as they are the most practical functions for our team. Review collected by and hosted on G2.com.

I find the admin settings menu counterintuitive at times, with certain options hidden in places that don't match standard logic. Review collected by and hosted on G2.com.

Ease of setting up promotion codes and option of copying a prior event. Review collected by and hosted on G2.com.

After copying an event, I found it difficult to update the price of the event. Review collected by and hosted on G2.com.

I use Brushfire for my events and I really enjoy how the system is easy to build. It empowers me in the ticket-making process and facilitation. I like having control over the ticket process, including the build of the tickets, ticket pricing, ticket descriptions, and even payments. The transparency with payment fees is something I appreciate, as it clearly lets the customer know the additional costs. I also love the group component, where I can send a link and easily add to the group without starting over and building another group. The customer support has been amazing, helping me with the setup and providing useful and helpful tips. Review collected by and hosted on G2.com.

Sometimes I run into issues with logging in using my company credentials, which are Google-based, and it doesn't accept them. Also, for a first timer, building the ticketing platform or process can be a bit overwhelming or intimidating. Review collected by and hosted on G2.com.

I use Brushfire for event registration for a women's conference because it provides an easy way for women to register for the conference and make payments. I appreciate the many reports that can be generated and the ability to do mass emails to attendees. I like the ease of use and the great support by the Support Team if I have questions. Setting up Brushfire was quite simple, especially with the help of Brushfire's service technical support. Review collected by and hosted on G2.com.

In some cases, the user has to enter their information as both buyer and attendee and it seems duplicative. Review collected by and hosted on G2.com.

I love how easy it is to set up and manage Brushfire. I also love their customer support. Whenever I have an issue, I just send them a quick message, and they typically get back to me and fix the problem within twenty-four hours. There's a lot of customization in Brushfire, and it's really made specifically for events. The initial setup was very easy; our customer service manager walked us through the process and was extremely helpful. Review collected by and hosted on G2.com.

I'd like to find an easier way to access an event-specific dashboard. A button to more easily access it would be helpful. Review collected by and hosted on G2.com.

My favorite part of Brushfire is Matthew. Because of him being so patient and helping me out, he explains everything to me. I feel like I get that human experience where someone is really assisting me, not just a random person. I stay with one person, and they help me through the whole process, making sure the setup is correct before we even go live. All of that stuff is super customer-friendly. Do they help you out? Absolutely, then your event comes out to be a total success. Review collected by and hosted on G2.com.

I think if there was a way to make it so people could do payments instead of paying all at once, like if a ticket is $200, they could pay $50 and then later another $25. That would be nice for those who pay in parts. Another thing I wish is to bring down the price because the Brushfire fees and Square fees add up a lot. Review collected by and hosted on G2.com.