--- title: Brushfire Reviews meta_title: 'Brushfire Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 173 reviews by the users' company size, role or industry to find out how Brushfire works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 173 scale: '5' date_modified: '2026-08-13' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Brushfire Reviews **Vendor:** Brushfire Technology **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 173 ## About Brushfire Backed by award-winning service and support, Brushfire Ticketing is designed to simplify and optimize the sale of event tickets and registrations across a wide range of sectors. Notably a Square Preferred Partner, the platform provides an ecosystem that includes sought-after integrations and highly customized event applications while providing dedicated customer and attendee support beyond transactional interactions. Brushfire Ticketing empowers sellers to increase their bottom line while providing a seamless experience for ticket buyers and registrants by focusing on revenue optimization with tools like dynamic pricing and data-driven reporting. Key features and benefits include: Flexible Ticketing and Registration: The platform accommodates diverse ticketing structures, including time-slotted admissions, season passes, and variable pricing. Registration processes are customizable, enabling efficient management of attendee information. Virtual Event Capabilities: Brushfire supports virtual events, allowing organizations to connect with audiences online through live streams, interactive experiences, and digital content. This expands reach and engagement, making events more accessible to a wider audience. Embedded Events—Brushfire allows sellers to seamlessly integrate ticket sales and registration directly onto their website so attendees experience a smooth, simple, branded purchase process. This eliminates the need for redirects, streamlines the purchasing process, and enhances user convenience, leading to higher conversions and greater event engagement. Custom Event App: Brushfire's Bespoke Event app isn’t a generic container app—it’s a fully customized, one-of-a-kind app designed specifically for you. Created to enhance the event experience, the app enables attendees to easily navigate the event, stay up-to-date with real-time information, and effortlessly connect with fellow attendees. Integrated Application Functionality: With Brushfire’s high-value integrations, you get the power of Brushfire plus seamless connections to essential applications like CartStack, Afterpay, Referral Rock, and more. Square Partnership: Trusted by Square for its ability to handle high-volume transactions, this partnership ensures smooth, secure payment processing. Brushfire integrates seamlessly with Square, providing an all-in-one solution for ticket sales, add-on sales, and onsite transactions. Additionally, the collaboration allows Brushfire to offer discounted rates on fees and equipment. Data Analysis and Reporting: Comprehensive reporting tools provide data-driven insights into attendance, sales, and engagement, empowering smarter decisions and revenue growth. Dedicated Support: Brushfire sets itself apart with expert in-house attendee support, building strong customer relationships by handling every call and email from attendees. They also offer onsite setup, training, and check-in assistance, ensuring your event runs smoothly and fostering trust and loyalty throughout the process. Save Time. Save Money. Sell More with Brushfire. ## Brushfire Pros & Cons **What users like:** - Users praise Brushfire for its **ease of use** , which simplifies event management and enhances overall experience. (42 reviews) - Users appreciate the **responsive customer support** of Brushfire, valuing quick and effective assistance throughout their events. (40 reviews) - Users value the **ease of managing events** with Brushfire, appreciating its user-friendly ticketing and responsive support. (30 reviews) - Users praise the **unparalleled customer service** of Brushfire, highlighting their prompt and professional support in resolving issues. (28 reviews) - Users appreciate the **ease of ticketing process** on Brushfire, enjoying control and customization for their events. (27 reviews) - Ticketing System (21 reviews) - Timely Support (19 reviews) - Easy Setup (18 reviews) - Users commend Brushfire's **prompt response times** , ensuring quick assistance and effective resolution of any issues encountered. (18 reviews) - Navigation Ease (17 reviews) **What users dislike:** - Users find the **missing features** in Brushfire hinder effective group management and create a tedious experience. (10 reviews) - Users face **ticketing issues** with Brushfire, including inefficient manual processes and awkward systems for sales and notifications. (10 reviews) - Users find **limited customization** in Brushfire, needing developers for complex integrations with other systems like Rock RMS. (9 reviews) - Users are frustrated by the **inefficient manual data import** required due to lack of integration with Raisers Edge NXT. (8 reviews) - Users find the **steep learning curve** of Brushfire challenging, necessitating time for mastering advanced functionalities. (8 reviews) - Poor Reporting (7 reviews) - Users find Brushfire's interface **not user-friendly** , experiencing confusion and a steep learning curve despite good support. (6 reviews) - Expensive (5 reviews) - High Fees (5 reviews) - Payment Issues (5 reviews) ## Brushfire Reviews ### 1. Easy and accessible event registration platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Laura G. | Communications Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Brushfire?** The ability to integrate into mailchimp and planning center. **What do you dislike about Brushfire?** The way you need to go to the media library to upload an image versus being able to upload it directly into the area when I need it. **What problems is Brushfire solving and how is that benefiting you?** Keeping "outside" event attendees from immediately being integrated into our CRM when they are only visiting for a certain event. **Official Response from Tyler Binkley:** > Hi Laura! Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your experience with us and that our integration with Mailchimp met your expectations. Your feedback is truly valuable to us and we appreciate your kind words. We look forward to your next event with Brushfire! Best regards, Tyler ### 2. Easy to use, incredibly good technical support **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen N. | Director Of Special Projects, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2023 **What do you like best about Brushfire?** I've been using Brushfire for a few years now when Eventbrite's fees got too high. I really love how easy it is to create an event and customize pictures, confirmation page and confirmation email, plus sending emails to attendees, even after the event is over (Eventbrite claims the email goes out after the event, but 0% of the people receive it). **What do you dislike about Brushfire?** There are a few tabs I don't even look at anymore, such as the layouts tab, but overall it's pretty easy to use and doesn't require a lot of training to get used to it. **What problems is Brushfire solving and how is that benefiting you?** Brushfire is really great at helping us get people registered for huge events, paid events, <50 people events, and free classes. Even use it just as an RSVP platform. **Official Response from Joel Garza:** > Thanks so much for your kind words Stephen! We're so glad you've been our customer for several years and we still love our features! Thank you for sharing! ### 3. Great Ticketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Brushfire?** Brushfire provides an easy to use experience for the operator and the event guest. Customer support and follow up is excellent for both the operator and event guest as well. I would recommend Brushfire above other popular ticketing platforms. **What do you dislike about Brushfire?** Running custom reports can be a challenge at times. I would like to see that feature easier to use. **What problems is Brushfire solving and how is that benefiting you?** Event ticketing for multiple events. Brushfire ticketing is working very well for our company. **Official Response from Kaylee Cook:** > We're so happy to hear that Brushfire is providing an excellent experience for both operators and event guests. Your kind words will be passed along to our Support Team. We'll definitely take your feedback about custom reports into account as we continue to improve our platform. ### 4. User-friendly for both sides of the event! **Rating:** 4.5/5.0 stars **Reviewed by:** April B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Brushfire?** I love that as an admin, I can log in to the back end and easily navigate the set up for each. I can use templates and not have to recreate the wheel each time. As a viewer/attendee, I can easily see info about the event and register easily. **What do you dislike about Brushfire?** It gets a little clunky on the emails to attendees section. Lots of settings there that do take some time to learn before sending out the email properly. **What problems is Brushfire solving and how is that benefiting you?** It allows all of our staff to log in to their perspective event and track attendees and details. **Official Response from Clayton Waters:** > April, thank you for your feedback! We are working hard to continuously improve Brushfire's ease of use. Here's to your next event! ### 5. Highly recommended **Rating:** 4.5/5.0 stars **Reviewed by:** Jen B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Brushfire?** It saves a ton of time on the day! Also leading up to the day it makes registering very easy, straightforward and gives an accurate up to date count of attendance. It's also helpful for reports afterwards. **What do you dislike about Brushfire?** I find the website can be confusing at times ... it took me quite a long time to figure out how to navigate it and I still sometimes get lost when I need to edit something, **What problems is Brushfire solving and how is that benefiting you?** It makes registering much quicker and easier saving us lots of time before and during the event. **Official Response from Kaylee Cook:** > Jen, we're so happy to hear the platform has helped save you valuable time! Thank you for sharing your experience regarding navigating the website. We greatly appreciate the feedback and will take your thoughts back to the team. ### 6. Brushfire is burns bright! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Brushfire?** Brushfire is extremely user friendly with pulling reports and collecting information for registration and check-in. **What do you dislike about Brushfire?** I honestly can't think of anything I dislike about Burshfire. **What problems is Brushfire solving and how is that benefiting you?** IT has made our event planning more streamlined. We can now house registrations and cancelaations in one place. Check-in is now a breeze. **Official Response from Tyler Binkley:** > Hi! Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your experience with us and that our reporting and registration tools were such a help to you! Your feedback is truly valuable to us and we appreciate your kind words. We look forward to your next event with Brushfire! Best regards, Tyler Binkley ### 7. Robust Event Registration Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ben F. | Digital Product Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2023 **What do you like best about Brushfire?** Brushfire is a really fantastic platform for manging multple types of events with an robust API and easy for multple technology levels. With outstanding customer servive and support. **What do you dislike about Brushfire?** limited email scheduling in the platform. **What problems is Brushfire solving and how is that benefiting you?** Scalable for multiple event types, easy for users to build create and manage events, It enables us to run 100's of events every year of a whole range of sizes with ease and flexability. **Official Response from Kaylee Cook:** > Ben, thank you so much for sharing your thoughts! We're so pleased you're happy with the platform and have found our support services helpful. Your feedback is appreciated! ### 8. BrushFire With Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Garett P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Brushfire?** I like speed of check-in and support that they offer. If I have a question, they quickly respond. BrushFire has gone above and beyond any expectation with customer support. You could literally go from no knowledge to hosting an event in 1 week! **What do you dislike about Brushfire?** I would like the confirmation emails to be more customizable. The confirmation email is the first thing the guests receive, not being able to code and add special fiedls is one area of imporvemnt they could do. **What problems is Brushfire solving and how is that benefiting you?** They are solving the issue with E-Tickets listing everything a volunteer signs up for. They have added special coding for us into this area of volunteer registration. **Official Response from Kaylee Cook:** > Garett, thank you so much for taking the time to share! We love that you were able to utilize our speedy check-in app., as well as our support team to streamline your event. We appreciate the valued feedback! 🎉 ### 9. Has revolutionized our registration process. **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about Brushfire?** It is extremely easy to not only collect, but manage our registrants data in a concise and meaningful way. The custom reports are a gamechanger!. **What do you dislike about Brushfire?** Only thing I wish was their customer service was a bit faster. When I am in crisis it is difficult seeing the message on their chat that they will most likely respond ina few hours. **What problems is Brushfire solving and how is that benefiting you?** Prior to brushfire I was using an online service that allowed people to register, but had no ability for me to manage the data beyond a csv. This program has increased my productivity 10 fold. **Official Response from Ana Horn:** > Thanks for taking the time to share your experience around using Brushfire, Elizabeth! We're constantly trying to improve our services and site, so we appreciate the honest feedback! Thank you! ### 10. They understood what I needed **Rating:** 4.5/5.0 stars **Reviewed by:** Dell S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Brushfire?** They cater to Christian events. They get it. Customer service is awesome! They understood and treated me as though the success of my event truly mattered to them. **What do you dislike about Brushfire?** I could be wrong, but I think there's a small fee even when the event is free. **What problems is Brushfire solving and how is that benefiting you?** I needed a ticketing/registration method that was cost-effective and aligned with our values. Brushfire checked all the boxes! We needed to be able to send out emails before and after the event. **Official Response from Ana Horn:** > Thank you so much, Dell! Our support team really is top-notch! We appreciate your feedback. We're so glad we have been able to meet your company's needs. ### 11. Brushfire user **Rating:** 5.0/5.0 stars **Reviewed by:** Nate H. | College Minister, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2023 **What do you like best about Brushfire?** Clarity about all things ticketing. I love the information it provides **What do you dislike about Brushfire?** Sometimes the format is too busy and therefore confusing **What problems is Brushfire solving and how is that benefiting you?** Brushfire allows us to sell tickets easily **Official Response from Kaylee Cook:** > Nate, thank you for the feedback! We're glad to hear that you find Brushfire's ticketing information clear and helpful. We appreciate your thoughts about the format, and we'll take that into consideration for future improvements. Thank you for using Brushfire for your ticketing needs! ### 12. Goes above and beyond! **Rating:** 5.0/5.0 stars **Reviewed by:** Liz F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Brushfire?** Brushfire is so easy to work with! They are very flexible with our last-minute changes and willing to accommodate all of our requests. Brushfire always makes themselves available, including ticket sale launches late into the evening. They are eager to take on complex customer service issues, including listening to recorded calls and rectifying situations where their staff may have been wrong. Brushfire is always looking to enhance user experience and improve their systems and processes. **What do you dislike about Brushfire?** There is nothing I would say I dislike about Brushfire; that's why we have trusted Brushfire with our ticketing for over ten years and will continue to trust them with our ticketing needs in the future. **What problems is Brushfire solving and how is that benefiting you?** Brushfire handles all of our ticketing needs, from the software to customer service. This is a benefit to us because we don't have the staffing available to take the time needed to make this experience excellent for over 30,000 ticket holders. **Official Response from Kaylee Cook:** > Liz, thank you so much for taking the time to speak into your journey using Brushfire! Your kind words are appreciated and we're so pleased you've had a positive experience! 😊 ### 13. Brushfire Experience at ONU **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Brushfire?** On top of being a great event tool, Brushfire customer support has been excellent. **What do you dislike about Brushfire?** No complaints. We really like Brushfire. **What problems is Brushfire solving and how is that benefiting you?** Brushfire makes it easy for us to publish events that require ticketing. The ticketing process runs very smooth; we have over 100 people at ONU that manage various ticketed events; reporting meets our needs. In a nutshell, Brushfire simplifies the process of publishing many ONU events throughout the year that require assistance from a broad range of people at ONU. **Official Response from Kaylee Cook:** > We love to hear it! Thank you so much for sharing your thoughts! ### 14. Brushfire is very easy to use. Easy setup and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Heather V. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Brushfire?** I love that we can add on specific things to choose **What do you dislike about Brushfire?** Cost is a little higher than other platforms we have used in the past **What problems is Brushfire solving and how is that benefiting you?** Brushfire has allowed us to open up events to outside organizations without having them added to our church data base **Official Response from Clayton Waters:** > Heather, we're so delighted that Brushfire has helped you expand the reach of your events! ### 15. Best out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Bob S. | Comedian, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Brushfire?** Great customer support. The tix page is easy for fans to use. No hidden fees. They're honest and honestly the best! **What do you dislike about Brushfire?** Nothing so far...but I've only been using them for about 8 years **What problems is Brushfire solving and how is that benefiting you?** The customer service is fast and always fixes anything I mess up **Official Response from Joel Garza:** > We love to hear it, Bob! Thank you so much for the feedback! We appreciate you!! :) ### 16. Brushfire App **Rating:** 4.5/5.0 stars **Reviewed by:** Kristen S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Brushfire?** Working with Brushfire on our event app has been great. Dustin always responds promptly to questions and is very helpful in assisting with and resolving any issues. We have used the Brushfire app several years without complaints from customers. The app expereince is helpful for our conference attendees and user friendly. **What do you dislike about Brushfire?** The Verris platform has a few things that are not the most user friendly, though they are still functional. When ordering speakers on the faculty pages, it takes a long time to arrow up and down to get everyone into alpha order if they were not entered that way. When navigating the schedule you cannot type in a time, but have to arrow up and down to get the correct time. **What problems is Brushfire solving and how is that benefiting you?** We use Brushfire for ticketing and the event app. **Official Response from Kaylee Cook:** > Kristen, thank you for the valued feedback around using Brushfire's Event App. for your conference! We greatly appreciate you taking the time to share! 😃 ### 17. Versatile, Robust, User-friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Brushfire?** Brushfire is robust enough to handle our event-registration needs--both on a large scale, and small-group events, too--and still simple enough to learn on the fly. **What do you dislike about Brushfire?** I find most of my frustration in trying to build custom reports--figuring out which fields correspond to the information I want is usually trial-and-error and can be frustrating. **What problems is Brushfire solving and how is that benefiting you?** Brushfire allows me to copy events and edit them to minimize the need to recreate recurring events. Brushfire has become a repository of attendee information from years' worth of events--which makes it easier to see trends and predict variables. **Official Response from Ana Horn:** > Thank you for sharing your feedback! We are working hard to continue improvements to reporting and ease of use across the platform. Appreciate you! ### 18. Great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Brushfire?** Customer service is amazing and very responsive to helping customize based off each event. **What do you dislike about Brushfire?** Ability to customize payment to accommodate for all options of payments. **What problems is Brushfire solving and how is that benefiting you?** Online payments and reports **Official Response from Kaylee Cook:** > Ryan, we'll pass along your kind words to our support team, thanks! We greatly appreciate your feedback. ### 19. Very pleased with Brushfire! **Rating:** 5.0/5.0 stars **Reviewed by:** Abigail W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Brushfire?** Brushfire makes it easy to find attendees, to create reports, and effectively communicate with attendees. I love the feature of scheduling out emails in advance. And the customer service is top of the line! **What do you dislike about Brushfire?** Sometimes it feels like it is clunky navigating between different pages in the same event. Instead of being able to go straight from one page to another, I have to go through several steps and back tracking to get from one place to another. **What problems is Brushfire solving and how is that benefiting you?** Brushfire makes it incredibly simple and efficient to keep track of attendees and their registration types and payments. The layout of the event information is very streamlined as well. **Official Response from Joel Garza:** > Thanks so much, Abigail! We're so happy you're enjoying our platform, and so glad you noticed that our customer service is top-of-the-line! :) We're constantly trying to improve our site, so we appreciate the honest feedback! Thank you!! ### 20. Strong, solid platform **Rating:** 4.5/5.0 stars **Reviewed by:** Janel S. | Accounting Supervisor/HR, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Brushfire?** It is relatively easy to find transactions and pull reports. There doesn't seem to be a ton of problems or glitches when using. **What do you dislike about Brushfire?** I feel like the platform could use an update. It's starting to feel dated. I wish your customer service was a little more accessible. **What problems is Brushfire solving and how is that benefiting you?** It has been a great help with our event registration. Easy refund platform. Report pulling is strong. **Official Response from Ana Horn:** > Hi Janel! Thanks for taking the time to share your experience around using Brushfire! 😃 🎊 We're constantly trying to improve our services and site, so we appreciate the honest feedback! Thank you! ### 21. Brushfire has helped our church steward attendees and all of their info for our large scale events. **Rating:** 5.0/5.0 stars **Reviewed by:** Cheyenne B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Brushfire?** What I like the most about Brushfire is how customizable it is. You easily integrate your brand and all your event's needs in one place that is easy for the user experience. **What do you dislike about Brushfire?** I do feel like some of the features are not the most user-friendly. Given that the platform is so customizable, there is quite a bit of a learning curve. I think the reporting feature is essential; however, I think it could be easier to navigate. **What problems is Brushfire solving and how is that benefiting you?** Brushfire creates an all-inclusive experience to communicate with our event attendees. It is easy to integrate into our websites for events. One of my favorite ways it does this is by having customizable ticket types where you can add descriptions and capacity limits for certain types of tickets you promote. **Official Response from Clayton Waters:** > Cheyenne, thank you for sharing your feedback! We are working hard to continue improvements to reporting and ease of use across the platform. 😀 ### 22. Extremely straightforward User interface and great Customer services! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Brushfire?** The UI is straightforward to use. Setting up an event takes very little time and creating multiple pricing tiers is straightforward and almost anyone can do it. **What do you dislike about Brushfire?** In exploring Brushfire integrating the back-end systems into my company's front-end isn't seamless. We are working on ways with Brushire to make the integration better and easier. **What problems is Brushfire solving and how is that benefiting you?** They are working on authentication so we can authenticate our users into registration and make the front experience more customizable and more specifically branded **Official Response from Kaylee Cook:** > Thank you so much for your feedback and for taking the time out to share your experience using Brushfire- we appreciate you! 😊 🎉 ### 23. Brushfire is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Emma B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Brushfire?** I use brushfire to help plan and organize nonprofit events of all sizes! I love that it works well for a 15-person event as well as one with 3000 people! Many competitors don't offer the customizations like Brushfire does and it makes the whole process super simple. **What do you dislike about Brushfire?** Brushfire also has other features like a streaming platform and app that are still evolving. These platforms work great, but weren't a fit for what our company needed at the time. **What problems is Brushfire solving and how is that benefiting you?** Brushfire helps solve the logistics issues of payment and communicattion with attendees, and also alows us to customize reports to share with sponsors, stakeholders, venues, etc. **Official Response from Clayton Waters:** > Emma, we couldn't have said it better ourselves, "Many competitors don't offer the customizations like Brushfire does..." Thank you for the kind words. We are here to make your events a success! ### 24. Great tool for event registration, large or small **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Brushfire?** Brushfire is very user-friendly. Working for an organization with many repeat conferences, trips and events, the ability to copy a previous event has made my job much more manageable. The existing reports and the option to create my own make providing information to our event contacts a breeze. Customer support is also outstanding! **What do you dislike about Brushfire?** Many of the events we support allow registrants to make payments. I'm often asked where folks can see their balance due on the confirmation email/receipt. If something like this could be added so folks can readily see where they are in their payment schedule, it would make Brushfire nearly perfect in the registration world! **What problems is Brushfire solving and how is that benefiting you?** Brushfire provides an easy-to-understand platform for our attendees to register. I'm able to build and support more events in less time than using our previous in-house system. **Official Response from Ana Horn:** > Great news! We actually JUST updated this feature to make Payment Plan Details display much more clearly on the Confirmation Emails and Receipts. Be sure to check it out and reach out if you have questions. Thank you! ### 25. Working with Brushfire is a dream! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Brushfire?** Their software is wonderful and helps us accomplish all of our event registration needs, I love the east to use interface for users, and their team is so helpful & quick to respond when we need them! **What do you dislike about Brushfire?** There are occasionally a few restrictions or limitations that we have to trouble shoot and navigate, but the team is always pretty helpful in finding a solution to accomplish what we need done. **What problems is Brushfire solving and how is that benefiting you?** Brushfire is helping us register our guests and collect payment in easy ways. Historically, we had to go through a cumbersome, time consuming system that only a few people knew how to work, but with Brushfire, anyone in our organization is able to set up an event and manage it with ease! **Official Response from Clayton Waters:** > Hello! Thank you for sharing your experience on how Brushfire has helped you streamline your events! 🥳 ### 26. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Brushfire?** My experience with brushfire has been very pleasant and user friendly. This platform has helped me to manage my events more seamlessly. **What do you dislike about Brushfire?** The downside at times is finding the regristration link afterwards and having trouble with sending reminders. **What problems is Brushfire solving and how is that benefiting you?** This is solving me propoerly tracking folks who have registered and has helped me to plan better. **Official Response from Kaylee Cook:** > We're so pleased to hear that the platform has enabled a more seamless event experience and appreciate your feedback regarding the registration link and reminders. Thank you for taking the time to share your thoughts! ### 27. Easy-to-use event management software **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Brushfire?** The number of features at my disposal makes my job much easier as an event creator. **What do you dislike about Brushfire?** Brushfire's UI/UX is not up to par with the rest of the software, but I have seen steady improvements over time. **What problems is Brushfire solving and how is that benefiting you?** In addition to the regular ticket-selling functionality, Brushfire helps us sell and manage over 300 RV sites for our music festival. Customers can select their RV lot number during checkout—something their competitors cannot handle as easily. **Official Response from Joel Garza:** > Thanks so much, Tyler! Glad you're noticing our improvements over time. We're always looking for ways to make our platform better, so thank you for the honest feedback! We're so glad you're getting to use the platform uniquely by managing over 300 RV sites! We love to hear it!! ### 28. Enjoying the convenience of Brushfire **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Brushfire?** Convenient, Easy to use, When I have a question, they are quick to respond. Tutorials are also helpful **What do you dislike about Brushfire?** I haven't found any downsides. I feel it works great for our ministries' needs **What problems is Brushfire solving and how is that benefiting you?** Great online platform for our events. **Official Response from Kaylee Cook:** > Thanks so much for the feedback! We're thrilled that you've found the platform to be easy to use and its meeting the needs of your ministry! 😀 💥 ### 29. Long time satisfied customer **Rating:** 4.5/5.0 stars **Reviewed by:** Katlin F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Brushfire?** I like how much you can customize and still have your event registration look modern and professional. **What do you dislike about Brushfire?** I dislike the group registration function. I think it could have more options that would make it just a little more convenient for what we're doing. **What problems is Brushfire solving and how is that benefiting you?** Brushfire is helping us manage all of our event and camp registrations. **Official Response from Kaylee Cook:** > Katlin, thanks so much for the feedback regarding the group functionality. We love that you've been able to take advantage of Brushfire's customization features! We appreciate you taking the time to share your thoughts! 😊 ### 30. Transform your event planning with Brushfire's registration services. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Brushfire?** The event registration customer service has been amazing! The support team is responsive, knowledgeable, and goes above and beyond to support me as the organizer and my attendees. **What do you dislike about Brushfire?** The backend could be more user-friendly for the creator. It has improved since I started using it, but there are still opportunities to improve. I would like to see improvements made specifically to the attendee fields page. **What problems is Brushfire solving and how is that benefiting you?** Our corporation loves having one platform we can use for our various events. The features that it offers have made reporting easier and have saved us so much time. **Official Response from Kaylee Cook:** > We're so pleased you found our support team to be helpful, and that you've been able to utilize the platform for multiple events! Thank you for the feedback around room for improvement as well, we greatly appreciate you taking the time to share. 😊 ### 31. Brushfire is everything you need for any event or business with one simple click. **Rating:** 5.0/5.0 stars **Reviewed by:** Donna P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Brushfire?** Brushfire has created a platform that gives users and businesses confidence and control over their events. **What do you dislike about Brushfire?** I hope that more entities will be exposed to Brushfire so that the masses can see its ease of use and excellence. **What problems is Brushfire solving and how is that benefiting you?** Brushfire allows us to expand our reach. **Official Response from Clayton Waters:** > Hi Donna, we appreciate your kind words! 😎 ### 32. Brushfire's customer service is unmatched! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Brushfire?** Brushfire is easy to use, and the customer interface is clean. The customer service team is responsive and friendly. The team catches things I didn't even think about and sends reminders about my event. They are true partners! **What do you dislike about Brushfire?** There is very little about Brushfire that is not incredibly user-friendly. They cover registration, ticket sales, and video engagements. The product is worth investing in! **What problems is Brushfire solving and how is that benefiting you?** Brushfire is an incredible partner when we sell tickets. They manage our complicated sales windows, and once it is set up, I do not have to think twice about it. Bushfire is amazing at saving me time and frustration so I can focus on the actual event. **Official Response from Joel Garza:** > This is great news! Thank you so much for your kind words! We're glad you're enjoying our partnership and that we're worth the investment! Thank you so much! We appreciate your feedback! ### 33. Admin/Ticket Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Kim M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Brushfire?** easy of use, support team, flexible, integration **What do you dislike about Brushfire?** Not able to do private escape room option yet **What problems is Brushfire solving and how is that benefiting you?** using square as our gateway connection, printing at the door tickets, emails to past guest. Just a complete system **Official Response from Kaylee Cook:** > Kim, we're so pleased that you've found Brushfire to be so flexible and easy to use! Thank you for the insight, we always value your feedback. 😃 ### 34. Brushfire - Customer Service is outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Brushfire?** Their customer service is the best. Love it. **What do you dislike about Brushfire?** Nothing. We love everything about Brushfire **What problems is Brushfire solving and how is that benefiting you?** They do an incredible job with ticketing and the ease of purchasing them for our events. **Official Response from Joel Garza:** > Thank you so much, Kevin! We're so glad you love our customer service, and glad you are happy with us overall! Thank you so much for the feedback! We appreciate you! ### 35. Brushfire is a great service. **Rating:** 5.0/5.0 stars **Reviewed by:** Eric P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Brushfire?** Customer service is very important to Brushfire and us. **What do you dislike about Brushfire?** At the current time, we have no issues.. **What problems is Brushfire solving and how is that benefiting you?** Being organized and tacking sales for athletic events. **Official Response from Clayton Waters:** > Hi Eric, thank you for your feedback and for taking the time to leave a review of your experience with Brushfire. ### 36. Cost effective, simple, great for non-profits and churches **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Brushfire?** I like the ability to send out mass emails to attendees, as well as the custom reports you can build to get information. I also really enjoy the fact that Brushfire is set out to help non-profit businesses, but especially churches and faith-based organizations. It feels like I'm doing business with people who understand our needs, and not just another organization trying to 'milk us' for as much money as they can. **What do you dislike about Brushfire?** The site is a little cluttered and clunky, but once you know your way around, it's easy to use. **What problems is Brushfire solving and how is that benefiting you?** Our event management game has stepped way up - and with their new subscription option, we are experiencing premium benefits at a fraction of the cost of other competitors. They now include name badge design and the ability to host virtual conferences. One thing that this solution now creates for us is the ability to do a virtual pre-conference in addition to our regular conference. No one knows what the prospect of conferences looks like moving forward in a post-COVID-19 culture, but having a subscription for all of our needs is very attractive to an organization like this. Also, there are not per-ticket fees with their subscription based service - something almost every other competitor has. The savings our organization realizes with Brushfire - and also the perks that we get with them, are not found elsewhere. Other organizations may be in the same price range, but with just bare bones. Brushfire has balanced both well. ### 37. Excellent service **Rating:** 4.5/5.0 stars **Reviewed by:** Cory U. | Customer Success Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2018 **What do you like best about Brushfire?** The ability to use this for so many things for events (sales, check in, monitoring, etc.) We were able to not only track how many people had signed up for our events, but also collect attendee information and demographics, (which helped us to plan for the event), contact information (to send those who had gotten tickets or registered for the event necessary information beforehand), and a check in list that we can use electronically (to tick off names as they enter or show up) or to print off if we needed paper versions for records or to use as front-door check in sheets. The price can be high sometimes, but we pass them on to our attendees, and they don't seem to mind, as it basically equals out to a small sales tax. Doing this is great (as long as you make it clear to the users) as it keeps your costs low, and most people are fine with the fees since they get the convenience of having it be online and accessible from any device. For free events (events that you don't charge people for at all to attend) the services have been free for us, making it even better because we still get all the features, but it doesn't cost us or the attendees anything to participate. **What do you dislike about Brushfire?** While the price can be high in comparison, the fact that they only charge for paid events is nice. It can be pricey to use if you have a lot of events that you charge attendees for, whether you absorb the cost or pass it on to your attendees. **Recommendations to others considering Brushfire:** This is a great tool for small, non-profit organizations who hold many events throughout the year. **What problems is Brushfire solving and how is that benefiting you?** Ticket sales, attendee check in, event maintenance, and web design ### 38. Great system with data storage! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2020 **What do you like best about Brushfire?** Love that this system is easy to use and the training materials are very thorough **What do you dislike about Brushfire?** Do Not like that the implementation was a little bit rocky with this system however the company is very helpful in getting us set up **What problems is Brushfire solving and how is that benefiting you?** We are using brushfire to help with data management and also to help make processes more efficient **Official Response from Rachel Kaiser:** > Thank you for your feedback! We're glad to hear that you find Brushfire easy to use and the training materials thorough. We're thrilled to hear that Brushfire is helping with data management and making processes more efficient for you. We apologize for any rocky implementation experience you may have had but are happy to hear that our team was helpful in getting you set up. I would be happy to set up some time to better train and equip your team with what you need to know. Please email me at rachel@brushfire.com to get some time set up! Rachel Kaiser Customer Success Manager ### 39. So far, so good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2019 **What do you like best about Brushfire?** I truly enjoy their customer service, every time I have an issue or question, they were quick to respond. I can even say the name of who helped me (but I wont because its the Internet). The site is easy to use and after playing around with it for just a short time, you really get the hang of it. **What do you dislike about Brushfire?** When i first started to learn about it I did have to spend some time figuring everything out, had to go through all the tabs to find what I was looking for. Not the easiest navigation but, not the hardest. **Recommendations to others considering Brushfire:** I think it's great for anyone to register for an event to use Brushfire. It's easy to use, easy for the person who is registering to use. You can customize it to fit your event. You can make changes to your event, even if it is live. If you have questions or are confused, do not be afraid to ask, they make you feel like your questions is important. **What problems is Brushfire solving and how is that benefiting you?** Solving how to register people in the quickest/easiest way. Payment through Brushfire has also been so great! ### 40. Don't feel like your event is standing room only! **Rating:** 4.5/5.0 stars **Reviewed by:** Alan S. | Special Projects Coordinator, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2018 **What do you like best about Brushfire?** Customizable (for example: plug and play reports, multiple registration paths etc.) - User friendly for attendees - Fees are reasonable - free registration set-up **What do you dislike about Brushfire?** Not enough events in my area to utilize the application in a manner that I feel it could be utilized. What I liked least about the product was the $5 transaction fee charged to every person with little to no ability to have attendees pay on site with cash. Not everyone can afford the cost of a concert or conference, and this little glitch makes that a bit more challenging! **Recommendations to others considering Brushfire:** In a very short time Brushfire's solution has proven itself the perfect partner for our needs, with their unique understanding of industry standards around software development and the nature of church based structures, we have found the answer to our prayers so to speak. Brushfire has allowed our conferences and events to move forward seamlessly and with very few glitches! **What problems is Brushfire solving and how is that benefiting you?** The scheduling and booking for campus concerts and events for the schools Religious Studies Department ### 41. Great Ticketing System for Non-for Profits **Rating:** 5.0/5.0 stars **Reviewed by:** Candace P. | Event Coordination Specialist, Professional Training & Coaching, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2018 **What do you like best about Brushfire?** We are a medium size church that utilizes ticketing for many free events. This is challenging with sites designed for businesses and larger corporations. Brushfire has an appropriate scale for our size and needs. **What do you dislike about Brushfire?** There's not much to complain about with this software but as is true with everything, you get what you pay for. Some features are not available for free events. **What problems is Brushfire solving and how is that benefiting you?** We are utilizing Brushfire as a ticketing site and integrator with our database software. This allows us to choose whether attendee info is synced with our current database at any given time and by event. This has saved us a great amount of time by not having to compare one new record with 10,000+ new records. We are also able to offer ticketing for the same event at multiple locations with great ease. ## Brushfire Discussions - [What is Brushfire used for?](https://www.g2.com/discussions/what-is-brushfire-used-for) - [Has anyone used this for events where you assign seats (i.e. like a concert?)](https://www.g2.com/discussions/35846-has-anyone-used-this-for-events-where-you-assign-seats-i-e-like-a-concert) - [View Brushfire pricing details and edition comparison](https://www.g2.com/products/brushfire/reviews?filters%5Bnps_score%5D=5&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+04%3A55%3A32+-0500&secure%5Bsession_id%5D=e5f1eac4-d942-4cb5-9cdf-94ed7f73b7be&secure%5Btoken%5D=2f09d0365fa4b9ebfef895fc4d3713f131c803403de747831d441f58a6a354ff&format=llm_user) ## Brushfire Integrations - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Square Payments](https://www.g2.com/products/square-payments/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) ## Brushfire Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration - Online Registration - Visitor Registration - Visitor Registration - Multi-Event - Group Registration - Online Registration - Event Registration - Class Registration - Online Ticketing - Season Tickets - Electronic Payments **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Email customization - Contact list management - Campaign Management - Calendar Management - Event Management - Badge Management - Vendor Management - Website Management - Registration Management - Forms Management - Template Management - Employee Management - Attendance Management - Promotions Management - Meeting Management - Email Management - For Virtual Events **Box Office** - Ticket Types - Branding & Customization - Event Communications - E-Commerce - Fundraising - Event Analytics - Multi-Event **Generative AI** - AI Text Generation - Generative AI - SMS Reminders **Additional Functionality** - Print-at-Home - Mobile Access - Customizable Reports - Barcode/Ticket Scanning - Drag & Drop - Reserved Seating - Mobile Ticketing - Activity Dashboard - Sales Reports - Point of Sale (POS) - Customizable Forms - Ticket Brokering - Surveys & Feedback - AI Copilot - GDPR Compliance - Billing & Invoicing - Event Calendar - API - Multi-Currency - Cross Selling Functionality - Data Import/Export - Seating Map - Real-Time Notifications - Confirmations/Reminders - Kiosk Ticketing - Dynamic Pricing - Email Marketing - Ticket Reservations **Marketing and Communications** - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval - Guest List Management - Artist Management - Contract/License Management - Booking Management - Website Management - Attendee Management - Registration Management - Communication Management - Promotions Management - Event Management - Wait List Management - Marketing Automation - Badge Management - Support Ticket Management - Survey/Poll Management - Discount Management - Refund Management - Forms Management - Calendar Management - Venue Management - Customer Data Management - Attendance Management - Help Desk Management - Employee Management **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - Barcode/Ticket Scanning - Activity Dashboard - Alerts/Notifications - Event Scheduling - Customizable Forms - Mobile Access - Drag & Drop - Reporting & Statistics - API - Surveys & Feedback - Event Ticketing - Customizable Templates - Confirmations/Reminders - AI Copilot - Customizable Reports - Customizable Branding - Real-Time Updates - Event Calendar - Floor Plans & Maps - Commenting/Notes - Event Tracking - Email Marketing - Gamification - Reporting/Analytics - Lead Capture - Badge Printing - Self Check-In/Check-Out - Data Import/Export - Seating Map - Offline Access - Real-Time Data - Multi-Language - Real-Time Notifications - Guest List Search - Attendee Profiles - Email Reminders - QR Codes - Attendee Segmentation - Engagement Tracking - Customizable Fields - Data Synchronization - Attendance Tracking - Data Security - CRM - Self Service Portal - Print-at-Home - Reserved Seating - Mobile Ticketing - Sales Reports - Point of Sale (POS) - Ticket Brokering - GDPR Compliance - Billing & Invoicing - Multi-Currency - Cross Selling Functionality - Kiosk Ticketing - Dynamic Pricing - Ticket Reservations **Event Operations** - Session scheduling - Exhibition management - Q&A Management - Badge Management - Meeting Management - Website Management - Registration Management - Discount Management - Survey/Poll Management - Sponsorship Management - Attendee Management - Feedback Management - Venue Management - Agenda Management - Speaker Management - Room Block Management - Volunteer Management - Calendar Management - Film Planning - Staff Scheduling - Event Scheduling - Vendor Management - Support Ticket Management - Credential Management - Attendance Management - Transportation Management **Registration** - Event creation - User registration process - Mobile check-in - Visitor Registration **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Attendee networking - Attendee surveys - Multi-Event - Third-Party Integrations **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management - Third-Party Integrations - Real-Time Reporting - Activity Dashboard - For Virtual Events **Generative AI** - AI Text Generation - Generative AI - SMS Reminders **Generative AI** - Generative AI **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Website Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Additional Functionality** - Event Calendar - Customizable Templates - AI Copilot - Customizable Forms - Private Chat - Drag & Drop - Barcode/Ticket Scanning - Multi-Language - Ticketing - Access Controls/Permissions - Alerts/Notifications - Transcripts - Mobile Access - Engagement Tracking - Customizable Reports - Customizable Branding - Email Marketing - Live Streaming - Presentation Streaming - Live Chat - Collaboration Tools - Email Templates - Reporting & Statistics - Screen Sharing - Recording - Real-Time Analytics - On-Demand Webcasting - Real-Time Notifications - Email Reminders - CRM - Lead Capture - Conferences/Conventions - Real-Time Data - Surveys & Feedback - Weddings/Parties - Audience Engagement - Access Control - Reporting/Analytics - Role-Based Permissions - Data Import/Export - Gamification - For Music Festivals - Real-Time Monitoring - Event Ticketing - For Film Festivals - Sales Trend Analysis - Real-Time Updates - Guest Accreditation - Customizable Fields - Mobile Alerts - Sales Reports - Activity Tracking - Personalization **Additional Functionality** - Customizable Templates - AI Copilot - Event Scheduling - Audience Targeting - Custom Domains - Email Marketing - Customizable Forms - Customizable Branding - Real-Time Notifications - Email Reminders - Lead Capture - Location-Based Marketing - CRM - Event Calendar - Surveys & Feedback - Reminders - Event Ticketing - Alerts/Notifications - Landing Pages/Web Forms - Engagement Tracking - Electronic Payments - API - Drag & Drop - Reporting/Analytics - Real-Time Analytics ## Top Brushfire Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (911 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews) - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) - 4.5/5.0 (926 reviews)