BrowserStack Reviews & Product Details

What I like most about Browsers tack is the real device cloud. It lets me test our mobile application on actual iOS devices, such as the iPhone 13 and iPhone 14, without having to maintain physical devices myself. In my day-to-day work, I use it to verify barcode scanning by using the image injection feature after uploading the app to App Live. This approach helps me validate real-time behavior and catch device-specific issues more effectively. I also find the options to capture logs, screenshots, and session recordings very helpful, since they make debugging much easier. On top of that, support for parallel execution in automation helps reduce overall testing time. Review collected by and hosted on G2.com.

At times, device sessions disconnect unexpectedly or take a while to start, especially during peak hours. I’ve also noticed slight input and response delays when interacting with real devices compared to using physical devices directly. In addition, the availability of certain specific devices, such as particular iPhone models, can be limited from time to time. While the debugging tools are helpful overall, having more detailed logs for hardware-related issues (for example, external scanner devices) would make troubleshooting easier and improve the experience. Review collected by and hosted on G2.com.

To be honest, the device library is insane. I'm a student, and I don't own like 10 different phones, so the ability to open a real Samsung or iPhone right in my browser to test out my GitHub Pages site was super helpful. The UI is pretty intuitive too, so I didn't even need to look at any documentation to figure it out. The partnership with GitHub that gets you the free mobile plan is a really nice touch, too. As a student, that kind of stuff matters a lot. Review collected by and hosted on G2.com.

The remote devices sometimes have a delay, especially with mobile devices, where clicking around is a bit delayed. Also, the price is high if you're not using a free plan. I wish there were more features included with the student/edu plan because many students would actually use that more if it were more accessible. Review collected by and hosted on G2.com.

I use BrowserStack for test management, and I really like how it allows me to do live testing on multiple mobile versions and operating systems. It's great for when I don't have access to specific versions, and it saves me a lot of time in my testing work. I also appreciate how BrowserStack updates every variation so quickly. If there's a new operating system update, it shows up in BrowserStack the next day, which is super helpful for testing new updates. It's invaluable for ensuring applications work fine on all these new updates. Additionally, the user interface is pretty easy and can be understood by anyone with basic knowledge of management tools. Overall, it's a simple system to understand. Review collected by and hosted on G2.com.

Sometimes the AI automation system in BrowserStack doesn't work consistently. When trying to create a flow and record steps, the keys can fail during the process. This variation means that sometimes they pass and sometimes they don't, which needs to be improved or updated. Review collected by and hosted on G2.com.

It’s easy for me to debug my automation failures because it records a buffer-free video of my automation execution. I use the test management feature, which helps me track bugs and execute cases easily. The test management tool also helps me configure my cases according to different platforms, and even adjust the same cases based on the platform requirements.

Migrating our manual cases is also very easy, which reduces the effort of writing cases again when they’re already present. I use test runs frequently, as I execute manual execution through BrowserStack. The customer support team also tries to provide the best solution possible. Review collected by and hosted on G2.com.

- Integrating jira with our project for each user separately

- existing bugs in test management tool

- iframe of browserstack in the jira tool

- Bug raising to jira through browserstack Review collected by and hosted on G2.com.

I like how easy it is to integrate automation using YAML config, which reduces effort in maintaining the automation pipeline. I find the new test management tool very useful for managing test case inventory, tracking test execution, and viewing coverage stats. I also value the test management feature because it helps organize and maintain our test case inventory efficiently, while making tracking test execution, reporting results, and monitoring coverage much easier. I appreciate that there was enough documentation provided by BrowserStack, making the initial setup not hard and quite easy. Review collected by and hosted on G2.com.

One area that could be improved is the test management section, especially with more advanced filtering and search options. Better filtering would make it easier to quickly find specific cases and manage large test inventories more efficiently. I wanted to search the test cases based on the name, right now it is not that much easy. Review collected by and hosted on G2.com.

BrowserStack is most helpful for quickly testing across a wide range of real devices and browsers without needing to maintain that hardware internally. It saves time, makes cross-platform QA much easier, and helps us catch device-specific issues earlier in the development process. It is especially useful for verifying behavior on different OS and browser combinations in one place. Review collected by and hosted on G2.com.

Overall it is very useful, but performance and session setup speed is a bit slow compared to testing locally, however I'm not sure if anything can be done at this point. Review collected by and hosted on G2.com.

I use BrowserStack for cross-browser testing and low-code automation. I appreciate the flexibility of choosing the exact browser and device versions to replicate issues on the exact device, which is very helpful. The all-in-one dashboard for Percy provides a good UX and a good number of devices are available. I find local testing seamless since no VPN setup is required, making integration easy. It saves lots of time and effort in development and testing. The initial setup was very easy with no hassle at all. Review collected by and hosted on G2.com.

The responsiveness of Android/iOS devices as the scroll is very laggy and unresponsive. Makes it difficult to navigate. Review collected by and hosted on G2.com.

BrowserStack is easy to use and makes my daily testing work smooth. As a manual tester, I use it every day to test apps on different devices, and it works well. Launching apps, installing builds, device response, UI performance, and switching devices all work smoothly. Device availability is also good. It is easy to implement and integrate with our testing process. If any issue happens, the support team is helpful and responds quickly. Compared to Kobiton, BrowserStack feels faster and simpler to use, which saves time and makes testing more efficient. Review collected by and hosted on G2.com.

One thing I dislike about BrowserStack is that when testing on multiple devices, if the internet gets interrupted or disconnected during execution, the device may freeze. After reconnecting, the device usually goes into loading, and only in rare cases it reconnects, that too sometimes only one device. Most of the time it disconnects after a few minutes of loading. Then we have to take the devices again and start the whole setup from the beginning, which takes extra time during testing. Review collected by and hosted on G2.com.

Browser Stack is widely considered the industry standard for cloud-based testing, primarily because it provides instant access to over 30,000 real mobile devices and browser combinations. Reviewers frequently praise its ability to catch "real-world" bugs that emulators often miss, making it an essential tool for ensuring cross-browser compatibility and a seamless user experience. Its greatest strengths lie in its user-friendly interface and robust CI/CD integrations, which allow teams to automate their testing pipelines with minimal setup. By enabling parallel test execution, it significantly slashes testing cycles, helping developers ship code faster without the massive overhead of maintaining an in-house hardware lab. Review collected by and hosted on G2.com.

The most common complaint is latency. Because you are streaming a remote device, there can be a noticeable "lag" between your click and the screen responding. This makes manual testing feel sluggish and can cause automated tests to time out or fail randomly if the connection dips. Review collected by and hosted on G2.com.

I use BrowserStack for cross-browser and cross-platform testing. I really like the emulator part of BrowserStack. The sensitivity feature and viewport change features are particularly helpful, as I need to test multiple applications and websites on different devices and viewports. These features really help me test my applications on various platforms. The initial setup of BrowserStack is very easy: just login and choose the desired platform and device. Review collected by and hosted on G2.com.

The mobile compatibility, like if I want to test an application as an emergency and I don't have access to a laptop, then I should also be able to test applications on mobile devices on BrowserStack simply by logging into the platform on a browser. There's a dependency on laptops that I'd like to be eliminated. Review collected by and hosted on G2.com.