BrowserStack Reviews & Product Details

I love the instant access to real devices that BrowserStack provides, making testing much more efficient. The overall stability and speed of sessions are impressive, allowing for faster feedback loops, which greatly enhances our testing process and productivity. I appreciate the broader and more reliable access to real devices, which was a significant factor in deciding to switch to BrowserStack. The initial setup was very quick, making the onboarding process smooth and hassle-free. I find it particularly beneficial that BrowserStack integrates well with CI and CD platforms like GitHub Actions, complementing our existing workflow seamlessly. Review collected by and hosted on G2.com.

I experience occasional device availability delays, which can disrupt my testing workflow and hinder productivity. Review collected by and hosted on G2.com.

I love using BrowserStack for my mobile testing activities and cloud parallel executions for my automation test scripts. It offers a stable environment and has significantly benefitted my compatibility testing across more than 40 devices, which has solved our agenda of testing our application across different devices efficiently. The availability of cloud devices and live devices has been particularly helpful in enhancing my testing process. Additionally, the ease of setup and the support from well-documented resources and YouTube videos have made the initial experience smooth and hassle-free. BrowserStack gives me more options and a stable environment, which is essential for my testing needs. Review collected by and hosted on G2.com.

I find the costing of BrowserStack to be an area that needs improvement. Review collected by and hosted on G2.com.

Full DevTools, easy HAR capture, video and screenshot recording, and a sticky session URL that I drop straight into Jira. Secure tunnel to feature branches behind VPN, I can flip geolocation, time zone, and throttle to 3G to mimic real users.

Responsive sanity checks.

Quick viewport swaps/device presets catch CSS breakpoints and font fallback issues early.

Low-friction repros for support. PMs/agents open the same session link and see exactly what I saw, no “can’t reproduce” loop. Review collected by and hosted on G2.com.

Clipboard/keyboard quirks when switching between host and remote browser. Tunnel edge cases under strict corporate proxies Review collected by and hosted on G2.com.

True screen-reader validation on real devices. In App Live I enable TalkBack (Android) and VoiceOver (iOS) to verify focus order, rotor actions, hints/labels, and custom controls, no simulation guesses. Shift-left checks in CI. On App Automate we run Espresso Accessibility Checks and XCTest a11y assertions to fail builds on missing labels, tiny hit targets, dynamic type clipping, and contrast snapshots before manual passes. Review collected by and hosted on G2.com.

OS settings at scale are manual. System toggles like Dynamic Type, Reduce Motion, and High-Contrast can’t always be scripted reliably across big device grids. Review collected by and hosted on G2.com.

Scalability and innovation. Availability to all the required devices and browsers. Review collected by and hosted on G2.com.

Sometimes we face challenges running some auth based tests in browserstack devices which is frustrating. Currently we are having one such challenge in one of our projects where sometimes auth0 is not returning response when trying to login from browser stack device whereas this issue is not happening in real device. Review collected by and hosted on G2.com.

The things I loved about BrowserStack are :

- No setup hassle.

- Real device testing.

- Beginner-Friendly UI.

- Wide range of devices/browsers available.

- Integrated screenshot tool. Review collected by and hosted on G2.com.

BrowserStack can refine the serive by evaluating following cons that I experienced :

- Slight lag on some devices especially older devices.

- Session timeout, live sessions get disconnected after inactivity. Review collected by and hosted on G2.com.

BrowserStack is an excellent platform for automated and manual testing, standing out for its wide integration with different frameworks like Playwright, Selenium, WebDriverIO, and Appium, which facilitates adoption within diverse QA teams. Additionally, I like that they constantly incorporate new features and updates that enhance the overall experience. Review collected by and hosted on G2.com.

However, there are areas that could improve. Currently, the retention of test results is limited to 30 days, which can be restrictive for teams that need audits or longer histories. It would be ideal to be able to configure the retention time in a personalized way. Additionally, at times, errors occur in certain modules, especially in Test Reporting & Analytics. Review collected by and hosted on G2.com.

BrowserStack impressed me with its forward-looking integration of 20+ AI agents into its feature set. During the session, I could clearly see how these agents evolve testing workflows beyond just automation—enabling intelligent debugging, faster root cause analysis, and even predictive test coverage. I really liked how BrowserStack positions itself not just as a cross-browser testing tool but as an AI-augmented platform that learns and adapts, helping teams release with more confidence and speed.

The scalability and cloud-first approach stood out as well. Being able to test across thousands of devices, browsers, and operating systems without the hassle of setup is already a huge benefit, but the AI enhancements—like smart failure grouping and actionable insights—push productivity to the next level. Review collected by and hosted on G2.com.

While BrowserStack’s roadmap is impressive, the AI features are still evolving. Some advanced insights and automation capabilities discussed in the session felt a bit early-stage and may require refinement before they become production-ready.

Another challenge is the pricing model. For startups or smaller teams, the cost of accessing advanced AI-powered features might be a barrier. If BrowserStack can introduce more flexible pricing tiers or trial access for the AI modules, it would make adoption much smoother. Review collected by and hosted on G2.com.

I like a lot the way that you use for testing in different viewports and the speed of loading in each viewport, and also, it is very intuitive to know how to use and test. Review collected by and hosted on G2.com.

For every feature that I use on BrowserStack is very good, so I don't have any dislikes on the functions that I used. Maybe the only thing is, in my case, I shared the account with my coworkers, so if one is using the other can't use the browserstack would be good if you can optimize that issue. Review collected by and hosted on G2.com.

I love how BrowserStack lets me instantly test my web app on multiple real devices and browsers without setting up anything. It’s fast, accurate, and makes cross-device testing effortless.I have used it when i was working on a project that was working fine for other devices and not for mac mini. On that time it saves my time. Review collected by and hosted on G2.com.

The price of browserstack is little bit higher but it is ok if the free version can have more time limit. Review collected by and hosted on G2.com.