BrowserStack Reviews & Product Details

I appreciate BrowserStack for its user-friendly interface and the convenience it offers for cross-browser testing. It provides a wide range of features, such as live testing, mobile testing, and debugging, which I find very useful. Integrating it into our system was straightforward, and it also connects easily with CI/CD pipelines. The customer support is excellent, and I find myself using it frequently. Review collected by and hosted on G2.com.

I like most of the features, but there are a few common issues I haven't liked about BrowserStack. It is expensive, and the debugging capabilities are limited on some devices. Additionally, the performance feels slower compared to using a real device. Review collected by and hosted on G2.com.

I find BrowserStack incredibly easy to use and user-friendly, which makes my testing process much more efficient and pleasant. It's very straightforward and easy to integrate with our customized frameworks, particularly for running automation scripts on both iOS and Android. BrowserStack's flexibility is a game-changer for us, far surpassing our previous tool, Silk Mobile, by offering more adaptability. I also value the detailed reports it provides, which include insights into different aliases. Additionally, the integration capabilities, such as with Bitf AI and the seamless SDK integration, make the setup process very simple, presenting BrowserStack as a go-to solution that feels like a single-step tool. Furthermore, working with the BrowserStack team has been supportive, enhancing our overall experience with the product. Review collected by and hosted on G2.com.

Expecting BrowerStack to come with more integrated zero coding, no coding with the help of ai Review collected by and hosted on G2.com.

I mainly use BrowserStack for testing my web application, and I absolutely love that I no longer need to purchase physical devices, as BrowserStack provides a wide range of virtual devices that perform like real ones. This feature has made the process much more cost-effective and efficient for me. I can test my applications on a wide range of devices and operating systems, including Windows and Mac, and more than 2,000 web devices. For mobile applications, I can use Android and iOS devices, again with over 2,000 virtual devices that emulate real devices perfectly. Another highly valuable feature is the ability to conduct testing in local environments, allowing me to ensure everything is functioning correctly before releasing the product to the main production environment. Furthermore, the initial setup of BrowserStack was super easy, even for a non-technical person, which made integrating it into my workflow incredibly smooth. Review collected by and hosted on G2.com.

I feel that the trial period provided by BrowserStack should be longer, as the current duration feels insufficient for thorough testing and evaluation of the tool. Additionally, I experienced occasional delays where it takes longer than expected to load browsers, which disrupts my testing process and efficiency. Review collected by and hosted on G2.com.

App Live makes repros trivial. Upload APK/IPA, pick the exact device/OS, and capture video + screenshots + logcat/syslog in one link, perfect for crisp Jira tickets.

Evidence in one place. Session URLs bundle video, network/HAR, device metadata, and WebView console logs, no tool-hopping. The tunnel hits feature-branch APIs behind VPN, we toggle locale/RTL, timezone, geolocation, and 3G/4G/offline profiles to mimic real users.

App Automate scales fast. We shard Appium suites across ~30 real devices (e.g., Pixel 8, iPhone 13), tag by branch/commit, and finish PR gates in ~15 minutes instead of ~60. Review collected by and hosted on G2.com.

Peak-time queues on popular iPhones, making cold starts slower than simulators. iOS signing quirks (entitlements/universal links) can stall first-time setup. Review collected by and hosted on G2.com.

BrowserStack simplifies testing by providing instant access to a wide range of browsers, operating systems, and real devices—without the hassle of managing in-house infrastructure. Its intuitive interface and seamless CI/CD integrations make it easy to incorporate into existing workflows. Supporting both automated and manual testing, the platform empowers QA teams with real device availability and fast environment setup, significantly reducing testing time and accelerating release cycles. Review collected by and hosted on G2.com.

The pricing can be a bit high for smaller teams or startups. Occasionally, there can be slight lags when testing on real devices, especially during peak hours. Some advanced debugging features could also be improved to make troubleshooting even faster. Review collected by and hosted on G2.com.

As a tester, I can run simultaneous tests on multiple devices and browsers, reducing manual effort and speeding up releases. Testing is done on real devices and browsers, not just emulators, so results are highly reliable and any device-specific issues can be caught before release. BrowserStack provides access to 20,000+ device-browser combinations, including the newest versions, ensuring wide coverage for cross-browser and cross-device compatibility. Review collected by and hosted on G2.com.

Pricing is often considered expensive for individuals, small teams, or startups—especially as more parallel sessions or users are added. Test environments are mostly pre-configured, restricting deeper customization of device settings, OS configurations, hardware setups, or advanced network parameters. Review collected by and hosted on G2.com.

Browser Stack offers a robust Testing Infrastructure, Very handy, and supports multiple devices, which made my cross-browser tests way easier and significantly made my work easier and faster. Switching to multiple devices is easier and develops nearly the same results as a real device. Review collected by and hosted on G2.com.

I found the local testing feature a bit Unreliable for me as connectivity has been troublesome, which could be a case with my organisation's infrastructure too.

Furthermore, A Slight impact on the interface responsiveness can also be observed, but to me, that is not critical. Review collected by and hosted on G2.com.

I primarily use BrowserStack to test mobile versions before releases and updates. It allows me to validate new features, fixes, and UI changes across different devices and operating systems, ensuring stability and a smooth user experience before going live. I especially like being able to view network traffic and easily see which endpoints the mobile app is calling. This helps me quickly see whether issues are caused by a 500 error on the backend or by an incorrect payload sent from the UI. The initial setup was quite easy too. Review collected by and hosted on G2.com.

The network inspection could be improved to be more detailed and easier to use. Review collected by and hosted on G2.com.

I am able to test my app on both iOS and Android devices, including different software versions. The platform allows me to test on phones, tablets, desktops, and more. I find it very easy to use, and we rely on it for all our mobile app testing needs. Implementation and integration were straightforward, and the customer support has been excellent. Review collected by and hosted on G2.com.

It lacks support for testing with much older devices. Review collected by and hosted on G2.com.

The platform offers reliable device availability and stable service, along with a comprehensive selection of dashboards to track the progress of automation testing. Review collected by and hosted on G2.com.

There are a few challenges, such as selecting devices from a specific region. Sometimes, we need to use test devices that are strictly from one region in order to run tests that require a particular keyboard format on the mobile device. For instance, when a test inputs a decimal point, it may be converted to a comma because the device's keyboard is set to a region like Europe, which uses different formatting. I have been told that, due to load balancing, it is not possible to allocate devices from a specific regional pool. Review collected by and hosted on G2.com.