Verified User in Writing and Editing
UW
Verified User in Writing and Editing
Small-Business (50 or fewer emp.)
"Holding an event? Here is the solution"
5/5
What do you like best about Brown Paper Tickets?

Super easy service with no fees to sell tickets unlike a number of other services that charge a huge premium cutting into your profits. The fee that buyers pay is 1/10 of what they would have to pay on other sites that often have fees adding up to around half the cost of the ticket. The process is so simple and easy and they accept credit cards too! Review collected by and hosted on G2.com.

What do you dislike about Brown Paper Tickets?

The site is not very aesthetically pleasing and looks a little bit outdated with the bright orange. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Small-Business (50 or fewer emp.)
"Good Website for Event Ticketing"
4/5
What do you like best about Brown Paper Tickets?

This is one of the easiest and most straight forward websites that I have ever used. I have used this for countless events that I have attended and would highly recommend using this if planning a smaller event. Review collected by and hosted on G2.com.

What do you dislike about Brown Paper Tickets?

My primary dislike of this website is the fact that they charge a processing fee and I was looking forward to being able to not worry about that after the Ticketmaster lawsuit that ended in vouchers being given to customers. Review collected by and hosted on G2.com.

Verified User in Libraries
UL
Verified User in Libraries
Mid-Market (51-1000 emp.)
"Simple, cost-effective ticketing solution"
5/5
What do you like best about Brown Paper Tickets?

What's not to like? They handle online sales for you. They handle printed tickets for you. They will send you super cheap printed tickets for you to sell yourself. Everything about the service and site is easy to use, and their customer service is top notch. Review collected by and hosted on G2.com.

What do you dislike about Brown Paper Tickets?

If I had a gripe, it would be at the surcharge. But the ticket buyer pays that, and I can adjust prices to make sure I'm hitting the price point I need. Review collected by and hosted on G2.com.

SH
Sonya H.
Small-Business (50 or fewer emp.)
"Great platform, well-liked and easy to use"
4/5
What do you like best about Brown Paper Tickets?

It's easy to use by hosts and users alike. I see tons of events on BPT so there are plenty of events to choose from. I really appreciate that BPT says they are "fair-trade" right in their tag line. Review collected by and hosted on G2.com.

What do you dislike about Brown Paper Tickets?

It seems difficult (or impossible?) to collect data from users/attendees. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"accessible, simple, but not fully convinced"
3/5
What do you like best about Brown Paper Tickets?

it is easy to use like any other ticket-selling application. tickets are always validated and the process is very clear and simple Review collected by and hosted on G2.com.

What do you dislike about Brown Paper Tickets?

i haven't personally experienced any problems, but i know several people who have stated that it's a hassle to receive refunds from BPT. Review collected by and hosted on G2.com.

GG
gabi g.
Small-Business (50 or fewer emp.)
"The best for Physical Tickets!"
5/5
What do you like best about Brown Paper Tickets?

Customer Service is hands down amazing!! Review collected by and hosted on G2.com.

What do you dislike about Brown Paper Tickets?

The price is a little high, especially compared to other non-profit ticket sellers, but it's because they mail out within 48 hours customizable tickets to each purchaser. So far the only reasonably priced non-profit focused ticketing solution I've found who does that and it's an absolute must for our event. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Easy to use with great service"
4/5
What do you like best about Brown Paper Tickets?

The website makes it really easy to manage your events, check ticket sales, and if you ever have a question their 24/7 customer service is always there for you Review collected by and hosted on G2.com.

What do you dislike about Brown Paper Tickets?

The ticket fee is pretty expensive, though the ticket buyer will pay that and easy to change pricing Review collected by and hosted on G2.com.

Verified User in Environmental Services
UE
Verified User in Environmental Services
Mid-Market (51-1000 emp.)
"A great system"
4.5/5
What do you like best about Brown Paper Tickets?

Brown paper tickets made it easy for our small business to sell tickets to an event we were sponsoring online. It was our first time selling tickets online and it was very successful! We were able to print out a list of folks that purchased online. Review collected by and hosted on G2.com.

What do you dislike about Brown Paper Tickets?

The only problem we encountered was the small service fee associated with purchasing tickets online. Some of our customers wanted to purchase in person because of the service fee which meant we had to have 2 lists of people who had purchased tickets Review collected by and hosted on G2.com.

Verified User in Public Safety
UP
Verified User in Public Safety
Enterprise (> 1000 emp.)
"Simple and Straightforward "
3.5/5
What do you like best about Brown Paper Tickets?

I like that the initial screen is straight and to the point. It highlights events, not ads. Review collected by and hosted on G2.com.

What do you dislike about Brown Paper Tickets?

It looks outdated. The site doesn't give off a fun vibe. It should be more tailored to integrating with your calendar apps too. Review collected by and hosted on G2.com.

Mohammed A.
MA
Mohammed A.
Feedback Assistant
Enterprise (> 1000 emp.)
"Welcome to easy life."
4.5/5
What do you like best about Brown Paper Tickets?

Super-cool, official-looking, high-quality printed tickets (with gold foil!) Review collected by and hosted on G2.com.

What do you dislike about Brown Paper Tickets?

Bulk ordered pre-printed tickets showed up late. Besides that, it's not a public Review collected by and hosted on G2.com.