--- title: BrokerPRO Reviews meta_title: 'BrokerPRO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how BrokerPRO works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 3 scale: '5' date_modified: '2026-07-17' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # BrokerPRO Reviews **Vendor:** Infinity Software Solutions **Category:** [Freight Management Software](https://www.g2.com/categories/freight-management) **Average Rating:** 3.3/5.0 **Total Reviews:** 3 ## About BrokerPRO Infinity Software Solutions serves a variety of transportation intermediaries, agents and shippers throughout North America. ISS has been changing the face of Transportation Management Software for nearly 20 years. Over 550 customers and counting have learned how our software products simplify daily workflow, streamline operations and reporting, making their business more profitable and valuable. ## BrokerPRO Pros & Cons **What users like:** - Users appreciate the **carrier selection tools** that streamline management and enhance efficiency in bookings. (1 reviews) - Users praise the **ease of use** of BrokerPRO, streamlining booking tasks and enhancing overall efficiency. (1 reviews) - Users value the **easy integrations** with Macropoint, enhancing their booking efficiency and overall management experience. (1 reviews) - Users value the **efficiency** of BrokerPRO, finding it easy to manage and organize information effortlessly. (1 reviews) - Users value the **advanced search tools** in BrokerPRO, appreciating their role in efficient information management and booking tasks. (1 reviews) **What users dislike:** - Users experience **slow performance** with BrokerPRO, as the web-based platform can lag during use. (1 reviews) - Users experience **slow speeds and lag** with BrokerPRO, which hampers overall performance due to its web-based nature. (1 reviews) ## BrokerPRO Reviews ### 1. Do you have excess money you need to burn? This may be the product for you **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2022 **What do you like best about BrokerPRO?** They have an excellent sales team who will lead you to believe that this system will meet your needs, and if it doesn't, give them a couple of months to make the necessary changes so it does. Once you sign on and start asking about those functions that were promised as "coming soon". You will find out that those functions dropped to the bottom of their list because they are just not that important. Unless you would like to spend $1000s of dollars on technical support. If you want to spend the money, they will drop their other projects and get right on yours. **What do you dislike about BrokerPRO?** The cost factor associated with all of the downtime we have experienced. Whether it is their servers not performing, unannounced changes that completely alter your SOP, or they don't know why that's happening, but it couldn't possibly be a fault in their system. It must be a user error, despite this being a process used daily for months that suddenly stops working. **Recommendations to others considering BrokerPRO:** As I said throughout my review, they have a very good sales process. But if there is functionality you need that they don't have, be prepared to pay through the nose to get it. Unless their IT department feels like it. But they will just as easily feel like that function is not useful later on and remove it. **What problems is BrokerPRO solving and how is that benefiting you?** BrokerPro has generated more issues than it has resolved. What started out as a very promising product has exponentially gone downhill since we started using it. The system itself has become less useful, the technical support just wants to point fingers at anything but the system, or provide a workaround to band-aid over a problem that they have no intention of fixing. Their customer service really only cares if you are spending money with them. Small companies like ours that can't afford $1000s to keep a system functioning get pushed aside. ## BrokerPRO Discussions - [What is BrokerPRO used for?](https://www.g2.com/discussions/what-is-brokerpro-used-for) - 1 comment - [View BrokerPRO pricing details and edition comparison](https://www.g2.com/products/brokerpro/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+19%3A28%3A50+-0500&secure%5Bsession_id%5D=138d5060-e9ed-44db-95af-499031e04fc0&secure%5Btoken%5D=d3beca93825acc095198d5f030a31306c4d1af58534e7b46dad8530cea89c276&format=llm_user) ## BrokerPRO Features **Carrier Management** - Carrier Information - Evaluation - Performance **Freight Modes** - Definitions - Pricing - Selection - Route Optimization **Customer Management** - Customer Portal - Quotes - Documents **Additional Functionality** - Local Forwarders - Reporting & Statistics - EDI - Shipping Labels - Rate Management - Document Management - Invoice Management - Activity Dashboard - Waybills - LTL/Shared Truckload - For Freight Operations - Generative AI - Delivery Tracking - Inventory Management - API - Shipping Management - Accounting - International Forwarders - Warehouse Management - Shipment Tracking - 3PL Management - Dispatch Management - Transportation Management - Fleet Management - Third-Party Integrations - AI Copilot - Real-Time Notifications - Truckload Management - Scheduling - Customer Management - Import/Export Management - Quotes/Estimates - Order Management ## Top BrokerPRO Alternatives - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) - 4.0/5.0 (407 reviews) - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (884 reviews) - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) - 4.6/5.0 (423 reviews)