GW
Godspower W.
Senior Well Test Operator
Oil & Energy
Enterprise (> 1000 emp.)
"Intuitive B.O.A.T. Collaboration Channel"
4.5/5
What do you like best about Broadvoice?

I like how it gives us (employees) more flexibility and effective no matter where one of us is. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

Right now it stands to be our best,how do I pray they maintain. Review collected by and hosted on G2.com.

IK
Izabelle K.
Private Security Officer
Mid-Market (51-1000 emp.)
"Cloud Contact Center: Broadvoice Cloud PBX"
4.5/5
What do you like best about Broadvoice?

With B-hive mobile app, I can call and text colleagues, customers, relatives and buddies from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

Video chat require third-party apps integration to fully function. Review collected by and hosted on G2.com.

EB
Ed. B.
Senior Account Executive
Mid-Market (51-1000 emp.)
"Second-to-none in the field of business communication"
5/5
What do you like best about Broadvoice?

Send and receive text messages directly to my desktop

Easily see who is available, away or on the phone

Place and receive calls directly to my desktop Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

I have no feature that I dislike about it and for now no missing feature Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Verified User in Civic & Social Organization
Mid-Market (51-1000 emp.)
"Good experience with all involved"
4/5
What do you like best about Broadvoice?

Using one phone for business and personal. Also, the caller can choose the appropriate department when calling the main line saving personnel in the main office a significant amount of time. Lastly, I like the feature of voicemails coming through as an email. That way I don't miss a message. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

Setting new users up on the backend. Requires comfort level with technology Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Broadvocie Cloud PBX"
5/5
What do you like best about Broadvoice?

They have an app that you can download on your smart phone. I haven't missed a call!! It is truly great. They even have a feature where you are able to get voicemails sent directly to your email. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

Someitmes, and I am not sure if it is just me, but clients let us know that they have a hard time understanding us, when using our smartphone. It maybe just a wifi issue. Review collected by and hosted on G2.com.

CS
Carol S.
Project coordinator
Enterprise (> 1000 emp.)
"Very reliable and cost saving"
4.5/5
What do you like best about Broadvoice?

It's very affordable especially for international calls.

It's customer service is excellent.

It's price is topnotch.

Also with it you can easily get voicemail sent directly to your email. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

It's an excellent phone system solution so nothing to dislike. Review collected by and hosted on G2.com.

Masood A.
MA
Masood A.
Snr Director I.T
Mid-Market (51-1000 emp.)
"Great Service with Superb Support when you need it!"
5/5
What do you like best about Broadvoice?

Customer Support is what they provide when you need it. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

Well only the thing what I am a bit concerned is Wait time. Review collected by and hosted on G2.com.

Isaac B.
IB
Isaac B.
M
Small-Business (50 or fewer emp.)
"Broadvoice customer"
4/5
What do you like best about Broadvoice?

Cost effective solution with the tools and support needed for our business. My rep is always very responsive as we're grown and needed to add. And I can get support on the line quickly to work through issues Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

Their communicator isn't the easiest to use. We use a different texting service for our clients as it has a little more flexibility. (Archive messages, sort by read vs unread messages etc) Review collected by and hosted on G2.com.

SN
Sam N.
SVP, Marketing
Enterprise (> 1000 emp.)
"What I Know bout Broadvoice Cloud PBX"
4.5/5
What do you like best about Broadvoice?

Makes it seamless to place international calls and send fax without integrating with external machine. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

Mobile application isn't highly customizable and lacks tutorials. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"simple"
4/5
What do you like best about Broadvoice?

plug and go and good customer service !!! Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

learning the features of the system, transferring a call from one device to another without losing the call Review collected by and hosted on G2.com.