ML
Marc L.
Maintenance Worker II
Utilities
Mid-Market (51-1000 emp.)
"PBX, VoIP, UC, VCC & UCaaS GURU of the Town: Broadvoice Cloud PBX"
4/5
What do you like best about Broadvoice?

Broadvoice Cloud PBX is seamless in team collaboration, faxes and VoIP calls.

Contact manager allows me to easily access and contact customers. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

Click-to-dial feature on desktop doesn't function on my Mac PC. Review collected by and hosted on G2.com.

Vivian S.
VS
Vivian S.
Business Consultant
Mid-Market (51-1000 emp.)
"Best telecom solution for your business"
5/5
What do you like best about Broadvoice?

It is easy to navigate through and use for both the administrators and customer with the sufficient training provided.

Easy adaptability and flexibility.

Broadvoice cloud PBX is super affordable and cost effective. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

The support team sometimes is not responsive ss expected. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Best phone system for businesses"
5/5
What do you like best about Broadvoice?

I like a few things about Broadvoice. First of all, the price is one that is most competitive in the market. Secondly, the options and control over the system are easy. The best part is the mobile component of the phone system - you can answer phone calls anywhere in the world. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

As much as I like the mobile aspect of the phone system with text messaging, I feel the lack of picture messaging has placed it a bit behind the current trend and needs of businesses that use a digital footprint. Review collected by and hosted on G2.com.

ST
Sheeba T.
Engineer
Government Administration
Mid-Market (51-1000 emp.)
"Reliable VOIP Channel with Limitless Capabilities"
4/5
What do you like best about Broadvoice?

I like it's centralised (all-in-one platform) enabling us to be ever connected with teams and clients, seamlessly switching from one mode of communication to other. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

It has been long since we applied it, but no complications noted. Review collected by and hosted on G2.com.

ER
Eric R.
Senior Accountant and Professional Project Management
Enterprise (> 1000 emp.)
"My Practical Experience With Broadvoice Cloud PBX Tool"
5/5
What do you like best about Broadvoice?

It has smart and pleasant UI/XU/ GUI with simple settings.

It's a real-time Omni-channel WYSIWYG open-source for quality cloud VoIP, CVC and CCS.It support ACD, IVR and CTI.

Among more it does under single page. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

Nothing to complain since it meets all under single page. Review collected by and hosted on G2.com.

MO
Meg O.
Budget Analyst Office of Marine and Aviation Operations
Government Administration
Enterprise (> 1000 emp.)
"UCaaS/SIP/PBX Simplified Government Choice of Reliable Communication"
4/5
What do you like best about Broadvoice?

Reliable communication platform with capabilities of giving services from anywhere at anytime,where no call goes unanswered. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

This software has dot of dislike at all. Review collected by and hosted on G2.com.

Ding M.
DM
Ding M.
Chief Cybersecurity Architects
Hospital & Health Care
Enterprise (> 1000 emp.)
"Superior Simplified, Centralised Communication to Improve Customer Services"
4/5
What do you like best about Broadvoice?

We are abe to to provide services from anywhere at anytime with call monitoring and customised scripts. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

It's price, features and performance are excellent. Review collected by and hosted on G2.com.

JF
Joey F.
owner
Small-Business (50 or fewer emp.)
"It has been exceptional."
4.5/5
What do you like best about Broadvoice?

It is fast and easy to navigate. It also is dependable. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

There is a small pause and "connection noise" when it swaps over to the phone service from another incoming call that could be eliminated. Review collected by and hosted on G2.com.

Verified User in Graphic Design
UG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"Always quick to respond and take care of any issues that may come up."
5/5
What do you like best about Broadvoice?

Easy to communicate with a service/tech rep. They are always willing to go out of their way to explain. Great customer service. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

There has not be anything negative that I have experienced yet Review collected by and hosted on G2.com.

Christine M.
CM
Christine M.
Arquitecto
Mid-Market (51-1000 emp.)
"Functional Tracking Platform."
4.5/5
What do you like best about Broadvoice?

This powerful platform has many features for effective call management and excellent call monitoring solution.

It allows easy on access control management and the ability to manage call list and the conferencing capability are quite productive. Review collected by and hosted on G2.com.

What do you dislike about Broadvoice?

No issues to report on this cloud system , but the training curve is very long to the biginners. Review collected by and hosted on G2.com.