TH
Tracey H.
Small-Business (50 or fewer emp.)
"Broadstreet Review"
5/5
What do you like best about Broadstreet?

Broadstreet offers a wide range of revenue-generating ad sizes for webzines like mine and other digital platforms. Review collected by and hosted on G2.com.

What do you dislike about Broadstreet?

I haven't found a downside with working with Broadstreet. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"I am always impressed with the level of support service I receive from Broadstreet."
5/5
What do you like best about Broadstreet?

I like that when I have an issue I can send an email to our account reps, and one of them responds within 1 business day. If it is an emergency, they are always quick to get on a call and walk us through an issue. Recently, I needed a training and gave them about a one day notice. They had no issue, and walked me through the training the next business day! Review collected by and hosted on G2.com.

What do you dislike about Broadstreet?

The only issue I have is that it takes a lot of steps to get campaigns uploaded. It is straightforward enough, but it takes awhile to get there. Review collected by and hosted on G2.com.

Henry S.
HS
Henry S.
Managing Partner
Small-Business (50 or fewer emp.)
"I've changed my mind about Broadstreet"
5/5
What do you like best about Broadstreet?

The customer service is awesome! Even the owner of Broadstreet has reached out with an offer to help answer any questions I might have. Review collected by and hosted on G2.com.

What do you dislike about Broadstreet?

I initially had some problems figuring out how to use Broadstreet. The Broadstreet staff, including its creator, has been amazing in its response to me. I wish every digital product or service provider was this responsive Review collected by and hosted on G2.com.

Adam G.
AG
Adam G.
Special Projects Coordinator
Small-Business (50 or fewer emp.)
"A+ customer service + support"
5/5
What do you like best about Broadstreet?

The folks at Broadstreet care about your business and are invested in helping you succeed. It's refreshing being a small company and still being able to get quick, attentive service whenever you need them. They also work hard to make their services affordable. Two thumbs up to Kenny + his team. Review collected by and hosted on G2.com.

What do you dislike about Broadstreet?

To be completely honest, I never had a negative experience with the product or service. The platform always performed as expected, which was such a relief compared to experiences with my previous vendor. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"Excellent customer service!"
5/5
What do you like best about Broadstreet?

Any question I ask, no matter how small or if its a repeat, is answered quickly, with professionalism and respect. Review collected by and hosted on G2.com.

What do you dislike about Broadstreet?

We havent found any downsides to using Broadstreet. Review collected by and hosted on G2.com.

Kevin C.
KC
Kevin C.
President
Small-Business (50 or fewer emp.)
"Innovative and responsive"
4.5/5
What do you like best about Broadstreet?

Broadstreet keeps creating new formats to wow advertisers. Rotating cubes, social media, YouTube, countdown clocks--the list is never-ending. Broadstreet also has been responsive when advertisers ask me for specific features, and its team is diligent about fixing any bugs that pop up. (Glitches are rare.) Additionally, Broadstreet's experience is a plus. The team shares useful insights and marketing tips, and it's always seeking new and powerful ways to help its customers succeed. Review collected by and hosted on G2.com.

What do you dislike about Broadstreet?

The challenge in this industry always is providing maximum value for small businesses on tight budgets. So far, Broadstreet is meeting that challenge. The user interface on the back end could be streamlined a bit. Review collected by and hosted on G2.com.

Doug H.
DH
Doug H.
Partner/Business Manager
Small-Business (50 or fewer emp.)
"Broadstreet Is A Tech Partner That We Can't Do Without"
5/5
What do you like best about Broadstreet?

The creativity and customer service that Broadstreet brings to the table is amazing. I have occasionally suggested new ad units to them and they've developed them and made them available to me - and the rest of their customers - within 24-36 hours. Kenny and his team are, in no uncertain terms, ad tech pioneers. They just bring an immediate understanding and mastery to the table with respect to all the varied business models that are popping up throughout the online news industry. They know what works and why, and they available all the time. Review collected by and hosted on G2.com.

What do you dislike about Broadstreet?

There's nothing that I can honestly think of that I dislike about Broadstreet. The fees are more than reasonable for the amount of flexibility and service they provide. I've used a lot of ad servers over the years but eventually settled here because they have built their service around the needs of publishers like us. That dedication to our mission is unique in the ad serving / ad tech industry. Review collected by and hosted on G2.com.

MH
Matt H.
Publisher
Small-Business (50 or fewer emp.)
"Digital Ads Made Better"
5/5
What do you like best about Broadstreet?

Broadstreet delivers an ad serving software platform that's easy to use and makes a critical part of my business run more smoothly and efficiently than ever before. It's a company with top-notch, responsive customer service and one that constantly innovates their product. Review collected by and hosted on G2.com.

What do you dislike about Broadstreet?

I've been using Broadstreet's ad serving platform for about a year and my only regret is that I didn't implement it on my website sooner. Review collected by and hosted on G2.com.

JM
Jeanine M.
Owner/Founder Heightsites.com
Small-Business (50 or fewer emp.)
"Wonderful Ad Serving Tool for Hyperlocal Websites"
5/5
What do you like best about Broadstreet?

The customer service is terrific. If I have a problem with an ad appearing on my site either backend (some strange coding issue) or frontend (text doesn't look right or the image isn't centered) there is help within an hour or two...sometimes even minutes with a customer service rep assigned to my account. The reporting/statics are very good too. I often use the zip code information to show my clients (local businesses) the location of the potential customers looking at their ads. Review collected by and hosted on G2.com.

What do you dislike about Broadstreet?

There is nothing that I dislike about Broadstreet. Review collected by and hosted on G2.com.

Luke O.
LO
Luke O.
Owner
Small-Business (50 or fewer emp.)
"Best ad server I've found"
5/5
What do you like best about Broadstreet?

The best features are faster ad loads than Google DFP, the developer is very responsive to requests, and it offers many custom ad formats that are all mobile-friendly and responsive. Also, it's quick to learn how to set up ads -- no knowledge of coding needed. Review collected by and hosted on G2.com.

What do you dislike about Broadstreet?

1. Sometimes the city-level reporting on the analytics reports showing where clicks came from can be off by about 20 miles. Not bad, unless your publication is hyperlocal and you need to show advertisers that the clicks came from users in a specific city.

2. The standard monthly rate for Express is a bit too high for local publishers just starting out. Would be good to have a lower price around $100/mo for publishers until they reach 100k pageviews/mo on their websites (or equivalent in ad impressions). However, it's worth the investment for anyone planning to grow their website through advertising. Review collected by and hosted on G2.com.