BT

Bernadette T.

Small-Business (50 or fewer emp.)

7/9/2020

"Highly Recommend"

5/5

What do you like best about Broadly?

It's an easy way to get our customers to share their experience with our company without having to do a thing besides provide great service. Review collected by and hosted on G2.com.

What do you dislike about Broadly?

There is othing to dislike about Broadly. Review collected by and hosted on G2.com.

TS

Tyler S.

Small-Business (50 or fewer emp.)

7/2/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great product."

5/5

What do you like best about Broadly?

It’s very easy to use, setup and it’s very friendly for customer to use and leave reviews. They can also chat with us online to make it easy for the texting crowd. Review collected by and hosted on G2.com.

What do you dislike about Broadly?

Does not push reviews to social media.FB Review collected by and hosted on G2.com.

UC

Verified User in Construction

Small-Business (50 or fewer emp.)

7/2/2020

"Money well spent"

5/5

What do you like best about Broadly?

Broadly provides a platform for customers to vent or reply directly to you with any issues while also encouraging satisfied customer to review their experience across many platforms Review collected by and hosted on G2.com.

What do you dislike about Broadly?

What's not to like. We have been a customer since May 2017 and have hundreds of positive reviews. Review collected by and hosted on G2.com.

Recommendations to others considering Broadly:

Broadly is an instant way to have better results online. Review collected by and hosted on G2.com.

What problems is Broadly solving and how is that benefiting you?

Customers can reach out directly with issues and they can be handled effectively. Most customers will not go out of their way to leave positive feedback, broadly makes it easy and our ratings and number of reviews have gone up considerably. Review collected by and hosted on G2.com.

NI

Northwest I.

Small-Business (50 or fewer emp.)

7/2/2020

"The absolute best platform we have ever used for reviews"

5/5

What do you like best about Broadly?

Lot's of new five star reviews with virtually no effort on my part. Review collected by and hosted on G2.com.

What do you dislike about Broadly?

Haven't found anything to dislike, it works smoothly. Review collected by and hosted on G2.com.

AC

Verified User in Construction

Small-Business (50 or fewer emp.)

7/2/2020

"Great Concept! Need better customer service"

4/5

What do you like best about Broadly?

The built in automatic process to obtain reviewes Review collected by and hosted on G2.com.

What do you dislike about Broadly?

Customer service can be improved. We are over paying Review collected by and hosted on G2.com.

AA

Verified User in Automotive

Small-Business (50 or fewer emp.)

7/2/2020

"The best at getting feed back from customers"

5/5

What do you like best about Broadly?

Getting more reviews from customers. And very good at sorting them out between the different review areas. Review collected by and hosted on G2.com.

What do you dislike about Broadly?

There is nothing that I can even say that we dislike Review collected by and hosted on G2.com.

AH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

7/2/2020

"Your best friend for business feedback!"

5/5

What do you like best about Broadly?

Works in the background and helps us gain valuable feedback on our services. Review collected by and hosted on G2.com.

What do you dislike about Broadly?

Have not been able to get a single yelp review using the platform in the last 18 months. Review collected by and hosted on G2.com.

AF

Verified User in Facilities Services

Mid-Market (51-1000 emp.)

5/23/2018

"Broadly has definitely helped grow our business"

5/5

What do you like best about Broadly?

Broadly is very easy to manage and is customer friendly. It has dove-tailed into our daily process without a hitch. Review collected by and hosted on G2.com.

What do you dislike about Broadly?

I'm very happy with Broadly and have no complaints. Review collected by and hosted on G2.com.

II

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/2/2020

"Best in town"

4/5

What do you like best about Broadly?

Very easy to use and understand

Work flow models are great Review collected by and hosted on G2.com.

What do you dislike about Broadly?

Nothing as such, no cons noticed as of now Review collected by and hosted on G2.com.

JH

Jacob H.

Vice President/ Residential Sales Manager

Construction

Small-Business (50 or fewer emp.)

3/13/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Broadly Does The Work For Us!"

5/5

What do you like best about Broadly?

Broadly takes care of the immediate follow up for our customers in order to strive for a dedicated truthful review. We are always looking for a step up over our competition, and Broadly allows us to show off our great reviews with little or no extra work on our end. I would gladly recommend Broadly! Review collected by and hosted on G2.com.

What do you dislike about Broadly?

Would like just a little bit more customization on the email responses. Review collected by and hosted on G2.com.

Recommendations to others considering Broadly:

It is worth the money, as people look for good reviews Review collected by and hosted on G2.com.

What problems is Broadly solving and how is that benefiting you?

We are helping our google rating soar higher and higher each day. And it is not fake reviews either. People always want to talk about the bad but never want to comment on the good, so Broadly helps fish out those great positive reviews. Review collected by and hosted on G2.com.