--- title: Brivo Reviews meta_title: 'Brivo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 35 reviews by the users' company size, role or industry to find out how Brivo works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 35 scale: '5' date_modified: '2026-08-05' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Brivo Reviews **Vendor:** Brivo **Category:** [Physical Security Software](https://www.g2.com/categories/physical-security) **Average Rating:** 4.6/5.0 **Total Reviews:** 35 ## About Brivo Brivo is the global leader in cloud-native physical security, with more than 2 million devices deployed across 100,000+ locations in 80 countries. The flagship product, Brivo Security Suite, unifies access control, video intelligence, visitor management, and intrusion into a single view to centralize security across the enterprise. Businesses use Brivo’s AI-powered unified security platform to proactively detect and deter threats, improve operations, reduce liability, comply with regulations, increase sales, and maximize profits. The pioneer in both cloud-native access control and video surveillance, Brivo is trusted by more than 25 million users across the globe to protect people, property, and digital assets. Headquartered in Bethesda, Md., and Austin, Texas, Brivo has additional offices in Lehi, Utah; Amsterdam; Bangalore; and Tokyo. Learn more at brivo.com. Brivo recently merged with Eagle Eye Networks. Please visit een.com to learn more about the Eagle Eye Cloud VMS (video management system) and its AI-powered video intelligence capabilities. ## Brivo Pros & Cons **What users like:** - Users value the **remote management capabilities** of Brivo's cloud technology, significantly enhancing convenience and efficiency. (2 reviews) - Users appreciate the **excellent customer support** from Brivo, with quick resolutions and helpful assistance. (2 reviews) - Users appreciate the **ease of installation and remote management** of Brivo, along with responsive customer support. (1 reviews) - Users appreciate the **communication speed** of Brivo, with quick resolution times from customer service enhancing their experience. (1 reviews) - Users love the **ease of use** of Brivo, enjoying seamless remote control and excellent customer support. (1 reviews) - Users value the **easy integrations** of Brivo, saving time and enhancing efficiency with seamless connectivity to existing systems. (1 reviews) - Easy Setup (1 reviews) - Users appreciate the **helpful customer service** of Brivo, ensuring quick resolution of any issues faced. (1 reviews) - Installation Ease (1 reviews) - Users praise the **integration capabilities** of Brivo, which streamline operations and enhance overall security management. (1 reviews) **What users dislike:** - Users are concerned about **internet dependency** , as losing connectivity restricts scheduling and user management capabilities. (1 reviews) - Users find the **slow performance** of Brivo frustrating, especially with updates lagging behind during last-minute reservations. (1 reviews) ## Brivo Discussions - [What is brivo security?](https://www.g2.com/discussions/what-is-brivo-security) - 1 comment - [Are there are plans to have the API for SAML feature added to the software right off the bat?](https://www.g2.com/discussions/29497-are-there-are-plans-to-have-the-api-for-saml-feature-added-to-the-software-right-off-the-bat) - 1 comment - [View Brivo pricing details and edition comparison](https://www.g2.com/products/brivo/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+12%3A00%3A14+-0500&secure%5Bsession_id%5D=bda8efd2-7358-403e-a744-e0f76c31a317&secure%5Btoken%5D=22c7d042f9365614704a815b4a3c66ec86c008128dfbb133d79575d4bdee21be&format=llm_user) ## Brivo Features **** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot **** - Compliance Management - Badge Management - AI Copilot - Event Logs - Alarm Management - Collaboration Tools - Customizable Forms - Employee Management - Generative AI - Historical Reporting - Workflow Management - Visitor Management - Occupancy Management - Audit Trail - Reporting & Statistics - Self Service Portal - Security Management - Task Scheduling - Video Capture - Real-Time Data - Location Tracking - Customizable Reports - Alerts/Notifications - Third-Party Integrations - Investigation Management - Data Import/Export - User Profiles - Activity Dashboard - Risk Assessment - Remote Access & Monitoring - Single Sign On - Attendance Tracking - Registration Management - Safety Incident Management - Real-Time Monitoring - API - Event Management - Audit Management - Visitor Tracking - Multi-Location - Authentication - Access Controls/Permissions **Setup** - Turnkey - Compatibility - Integrations - Load Balancing **Access** - Storage - Alerts - Video Access - Security - Dashboard - Analytics - Collaboration **Video Intelligence** - AI-Based Search - Object Detection - Workflow ## Top Brivo Alternatives - [Verkada](https://www.g2.com/products/verkada/reviews) - 4.7/5.0 (138 reviews) - [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) - 4.6/5.0 (605 reviews) - [Kastle](https://www.g2.com/products/kastle/reviews) - 4.6/5.0 (186 reviews)